Andrey and his team responded promptly to me request for water damage remediation after a storm in…read moreJune damaged my house and caused water damage to multiple floors. His team tore out the wet drywall and trim, set up fans and dehumidifier in the affected areas, and returned after several days to check the progress. Reconstruction (drywall, paint, trim, insulation in the attic) were finished within a few days. Andrey is very responsive and worked directly with my insurance company, which made my life much easier during a very stressful time. We would use his company again.

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

I was referred to Paul Davis by my insurance company after a dishwasher mishap flooded my kitchen…read moreand the portion of the basement underneath it. I am so thankful this was the reference I got because I cannot be any happier with their service. A definite 5-star! The "Mitigation" team arrived promptly and have done an excellent job throughout - extremely professional, thorough in their work and I particularly like the consistent follow-ups & heads-up... and keeping me informed along the way on what they are doing and their next steps.

Have waited nearly a year for PAUL DAViS to complete restoration of a relatively minor water leak…read more Work they have done is incomplete and I am losing hope of ever having what little they did corrected let alone the rest of the job completed. We get NO COMMUNICATION from Paul Davis. We have to chase them down when we have questions and then Paul Davis always says they will call us back... fat chance of that ever happening. They are very secretive when it comes to pricing and will not supply us with a detailed invoice with costs. (I have been trying to figure out if I paid for a new vanity when they reused my old one) The only reason we used Paul Davis was because our insurance company recommended them. BIGGEST MISTAKE WE EVER MADE!!!

I have a house in Virginia and recently had a pretty bad surprise when one of the bedrooms got…read moreflooded from a pipe leaking from the bedroom above it. Water had already gotten into the ceiling, walls and carpet by the time we noticed it, so I honestly had no idea how bad the damage was going to be. I found Water Damage Pro on Yelp and gave them a call. They came out really fast to inspect everything and started the water damage cleanup right away. They removed the standing water, checked the walls and ceiling for moisture, and set up fans and dehumidifiers to dry everything properly. They also came back to monitor the drying, which gave me some peace of mind because I was really worried about mold. Once the water mitigation was finished and everything was dry, they helped with the damaged drywall and painting too. It was nice having the water extraction and restoration handled by the same company instead of having to chase down different contractors. Really glad I found them on Yelp. If you're dealing with water damage anywhere in Virginia, I would absolutely recommend giving Water Damage Pro a call. They responded quickly, did what they said they would do, and made a stressful situation much easier for us.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

We had an air hygeniest come out to our new home because of musty odors and her air samples showed…read moremold. I'd never dealt with this kind of issue, and emotionally, it's a lot, after having just purchased a home and then finding all these things wrong with it, worrying about the potential effects it could have on your family's health, not to mention paying for all these people involved to fix it. There's the air hygienist (who needs to retest, too), the mold remediation team, the air duct cleaners, water proofers, contractors to repair all the cuts in the house, and you'll probably want house cleaners, too, for good measure. We're talking thousands and thousands. When looking for mold remediation, I started with the list my air hygienist gave me and reached out to three companies who had the best reviews online. I'm so grateful First Priority was on that list. David was the only person who took the time to discuss the issue on the phone and help me try to understand what was going on. I felt immediately better just chatting with him. The others just scheduled times to come by and gave quotes, and during their visits, they couldn't answer basic questions ("I'm just a consultant"), or they were trying to upsell and get us to contract out the repair work when we hadn't even figured out the mold problem! I had to wait a while to get appointments but it was worth having someone who really understood my concern and took it as seriously as I did. David was sensitive to our budgeting issues and line itemed the invoice for us. I would 100% recommend First Priority to anyone seeking mold remediation.

I wish there were an option for 6 stars because that's what I would give David! He is an…read moreexceptional professional who genuinely cares and goes above and beyond for his customers. For those who have ever dealt with water damage and mold, you know it is an incredibly stressful situation that upends your life. So I wish we had met David under better circumstances, but I'm so glad we found him to do the mold remediation. His meticulous attention to detail, experience, and knowledge alone is enough to hire him, but in addition, he comes recommended by independent highly regarded mold testing/environmental professionals. In addition to all of the above, David is incredibly hard working and did everything he could to accommodate us. We have a lot of allergies in our family so David brought in an extra air scrubber and left all 3 air scrubbers with us to help us out during the re-construction process. He absolutely did not have to do that. He also didn't have to leave up the containment barrier for the re-construction phase, but he did. Because that is the kind of person he is! And because we were in such a bind, David put us in touch with folks to do the re-construction, etc. and helped us managed that process. He also answered ALL our questions promptly, even after he had completed the job. I do not frequently give such glowing reviews, but I truly simply cannot recommend David highly enough! If you want someone who cares and won't treat you like a number AND will do an exceptional job, call David. He will go above the call of duty to help you out.

This is actually the second time I've called Brian from Anthony Restoration, and both times the…read moreexperience has been outstanding. Most recently, I reached out to him on a Saturday about a possible water leak that I not only couldn't track down, but honestly didn't even know where to start. Brian didn't hesitate to set aside time on his weekend, came over, and used his equipment to help troubleshoot the issue. Even though the type of leak I'm dealing with isn't typically within Anthony Restoration's scope of work, he still took the time to investigate and then pointed me toward the right specialist who could help. His professionalism, willingness to help, and honesty are exactly why I didn't think twice about calling him again. I'd absolutely recommend Brian and Anthony Restoration to anyone looking for a reliable, knowledgeable, and customer‑focused company.

Bottom line is they will exclude you from insurance conversations to get as much as they can from…read morethem and then hold your personal belongings while demanding additional payment. DO NOT TRUST! I've included details and prices in this account. After a flood on June 4, we authorized Anthony Restoration to perform remediation. We were never given or approved a total cost, and the amounts claimed have changed repeatedly and remain impossible to reconcile. Our initial contact, Brian, was responsive until work began, then stopped responding entirely. Communication was redirected to Ellie, who could not answer basic questions about invoices, insurance, or the work performed, and often provided information that was later contradicted. We paid $5,000 upfront after being told this represented our insurance deductible. Despite repeated requests, we did not receive documentation or estimates for over a month after remediation was completed--while storage fees continued to accrue--preventing us from moving forward with reconstruction. They finally starting talking to me in mid-October AFTER insurance formally notified us by certified mail (with Anthony Restoration copied) that they would no longer work with this company. Anthony Restoration at that point said they would bring our belongings back by the afternoon if I brought her a $12,000 cashiers check to complete the $38,000 owed. Before I cut the check, I called insurance and found out they ALREADY paid Anthony Restoration nearly $42,000. Despite this, the company continues to claim additional balances--most recently another $22,000--without documentation to support those figures. Our personal belongings are still being held while storage fees accrue monthly, despite repeated requests for their return. Based on the documentation we've received, Anthony Restoration appears to have already been overpaid. This company has the scam DOWN.

Had a dehumidifier leak for a few days in our finished basement that my wife and I noticed on her…read moredue date (Mother's Day none the less). I called PuroClean and got Rick on a Sunday. We talked through the issue the best we could over the phone, he triaged the situation given the info available and said he could have someone out within a few hours. Sasha, the tech. who arrived on time, did an excellent job thoroughly assessing the damage, showed me the results, and explained what he recommends going forward, while also speaking to insurance process/dynamics so I could make an informed decision. Sasha put down floor drying pads, dehumidifier, and fans, and got me up and running. Came back and checked on equipment for the next 3 days with no issue. Also 2 days into this situation my wife went into labor and Rick and team were very understanding and made sure regardless of how long equipment was set up that we paid a fair price for which services were needed. Can not say enough good things about Rick and his team, they were professional, thorough, empathetic, and honest. Their work saved me thousands of dollars in flooring and other sheetrock repairs. Highly recommend them!! Eric

Met with Rick on some mold we developed from a power washing incident that was done improperly. He…read morewas honest, informative, and easy to talk to. I didn't get this from other contractors in the area so we chose PuroClean for our job. His team was professional, clean, and did a timely operation. Rick came over and inspected the work and went through the invoice with us after completion. I would recommend him to anyone! Glad we made the right choice.

Nick and his team at Prime Solutions were excellent after my basement flooded. They responded…read morewithin 1-2 hours of my Yelp request, started remediation the same day, and did a fast, thorough job draining, drying, removing personal items, and helping with insurance. They also pushed to keep mitigation equipment in place longer when needed to make sure everything was truly dry before rebuilding, which I appreciated because they did not cut corners. They handled everything from remediation and plumbing repair to demolition and full restoration, and the basement looks better than before. After that experience, I hired them again for unrelated work and found their rates to be extremely competitive. Based on the quality, efficiency, and responsiveness they consistently showed, I plan to use them as my go-to contractor going forward.

Nick was super helpful and reassuring during my home's inspection! Highly recommend their services…read moreand business

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.