Repeat customer. Shane is a hard worker who consistently does a great job. He uses quality products, and the results are always clean, fresh, and sparkly. His prices are beyond fair--very reasonable. Plus, he's local, which is a big bonus. Give him a try--you won't be disappointed. Thank you, Shane! read more

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Shane and his team did an amazing job. We had lots of pet stains that he was able to get out. I would highly recommend them again. Very reasonably priced, reliable, and on time. read more

Shane is one of the good ones. He is professional, friendly and knows his business. My carpets always look amazing when he is finished. Won't use anyone else. read more

Came out to have 2 chairs a sofa and 2 area rugs cleaned. Due to rainy weather the rugs did not get cleaned but the furniture was great! Professional, friendly and quick. Prices were very reasonablWe will use them again! read more

Shane did an excellent job eliminating stains in our carpet! Very thorough and professional. Went the extra mile, and even clipped the dried up slime in my granddaughters play room floor. I highly recommend Carpet Pro! Reasonably priced too! read more

Their work speaks for itself! Shane did a fantastic job cleaning my travertine floors and grout with all organic products. It looks like a completely new floor. They are very careful to protect surrounding areas including wood floors. After the floors were finished, they meticulously wiped down all the baseboards as well. Shane also offers great advice on care and maintenance, including recommending organic products to use. Thank you Carpet Pro! read more

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Shane is the best! He cleaned the carpets in my condo multiple times before I moved from Chino, and every single time, they looked brand new. His attention to detail and expertise made a huge difference--people even thought I had new carpeting installed when I listed my condo for sale! If you're looking for a reliable, reasonably priced, professional, and thorough carpet cleaner, Shane is the one to call. Highly recommend! Please ignore the reviews related to flooring install associated with Home Depot, that is not Shane, it's for another company with a similar name. read more

Carpet Pro - Carpet Cleaning Near Me - chino hills, California

We were pleasantly surprised by Carpet Pro and the fact that they stepped up and called us back about an issue we had. The truly cared and took care of the issue immediately. We are very happy with the outcome. Thank you for the great response! read more

Great Job, Great attitude. I would highly recommend Shane for having the carpets in your home cleaned.

After 5 years we finally decided to install tile, Carpet Pro was recommended by HomeDepot and Rafael was our installer. His workman ship was great and our floor was installed without any issues. I'll be referring/recommending Rafael at Carpet Pro to friends and family. From start to finish he kept us up to date and really went above and beyond. Thanks Rafa!!! read more

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Shane and his crew are amazing! He has cleaned our carpets a few times and also came last minute when my dog had an accident. They are so friendly, professional and do a great job leaving everything fresh and clean! read more

Called for a quote and availability. The quote was a very good price, they arrived exactly on time, they were super friendly. Had a chair that they couldn't get fully cleaned due to a bleach stain so they didn't charge me for it. The carpets look amazing. They took great care to not leave water on my hard woods floors. They had protectors for the wall corners for the hoses. They left no stone unturned. I even added a rug and they added it on no problem. When they left, the house was as if they never showed up minus clean carpets, rugs and chairs. I'll be using them once a year to refresh my carpets, I highly recommended them. read more

I was beyond hesitant to use Homedepot's install service, but they need to give all of their work to Carpet Pros. We were in between properties, needing to repair one and install completely the floors in the other. Their crews were fast and efficient, doing it right the first time. The follow up has been impeccable, cannot speak highly enough of Nico in the Palm Springs office. I have not dealt with any other office, but Nico and his team have been top notch contracting. I will use no one else for repair and floor replacements read more

We want to applaud Rick Rivera for the OUTSTANDING job he did today cleaning our sofas and area rugs! His work was meticulous and thorough, and his personality an absolute joy to work with. We HIGHLY recommend him! We will definitely use his services again. read more

Today I had the pleasure of seeing Rick Riviera's great work. He cleaned my carpet and floors and they turned out amazing! I found Rick on Chino Hills Connection. Our community members spoke so highly of him and his work, and believe me, Rick did not disappoint! Thank you for such an awesome job! You have another very satisfied customer! read more

Got Rick's number from a colleague at work; gave him a call on Saturday; he called me back apologizing for taking so long to respond. Dude called back 4 hours after I left a message on a busy Saturday and he's apologizing; knew I was on to something good here. Explained our situation; he said it sounded like we needed his service immediately and he didn't normally do work on a Sunday but had a crew working in Victorville and if Sunday worked. I honesty was expecting him to tell me he could do it in the week; if I was lucky. Patrick showed up on Sunday - Same damn thing; apologizing for being a little late, which he wasn't and then walked through the house; did his estimate; we asked him about some other things and he was; naw, they don't need to be cleaned entirely, just spot cleaned. Who turns down work. Gave a real fair estimate, no complaints here. Needless to say we've found our carpet and upholstery cleaners from here on out. Thanks Rick and Patrick. You guys are awesome!!! Carpet Pro - Definitely professionals, but more important, really nice guys to boot. read more

What can I say about this man named Rick? First of all, he arrived on time (approximately 15 minutes earlier) and went straight to work. Rick was very professional. As for his work, the carpet and upholstery cleaning came out really nice. Rick worked on the tough water stains on my master bedroom headboard and completely removed 99%. He went above and beyond and took his time. I used Chem Dry in the past and it seemed like they did a rush job and I wasn't completely satisfied. Heck, I was so impressed with the work that Rick had done. I called Rick the same day and asked him if he could return back (which was thr following week) to clean and seal (grout) my bathrooms and laundry room floors. I would recommend Rick to anyone. Thank you Rick for a job well done! Jim and Monique read more

Extremely happy with the carpet cleaning. Rick is punctual. The carpet cleaning is superb. Will use again.

Carpet Pro just did an outstanding job on our tired, old carpet...it looks great!!! Would definitely recommend him and we would definitely hire them again. Thanks Rick read more

Thank you for a great job cleaning my carpet, Rick Rivera! Rick was on time, knowledgeable and his prices are very reasonable. I appreciate how careful he and his helper were with my furniture and belongings and how nice my carpet looked afterwards! Thanks, again! read more

I had rick come and clean the carpet in my shop,he was prompt,professional and polite and did a great job. Thank you rick !!!

I found Rick through Facebook on chino hills connections like many others have. Today was the second time I've Rick out to do work for me. What I like about besides his quality work is his service to the customer. Rick promised my appointment and there was no last minute rescheduling. Rick showed up at the appointment time, not one minute early or one minute late, he was exactly on time and I truly appreciate that. Ricks prices are fair in relation to other carpet services, but with Rick you get a greater value. On time and fast, quality work. You can't ask for more. For the reviewer her who was offended by his joking about your branch of service. Rick is a proud and respectful veteran who has a sense of humor. I can assure you he meant no offense. I highly recommend Rick Rivera and Carpet Pros read more

This place is suppose to install my carpet and canceled on me because they called my house and not my cell to confirm an appointment I scheduled for the one day I am off and able to have it installed. It is like they do not realize people work and have jobs. This is complete bullshit. Unless I call and cancel you should be at my house the day I scheduled you. I am beyond livid with thos company and hate that home depot hires people like this. read more

Excellent fast service! I didn't get the name of the worker who cleaned our carpets in our house, (he cleaned our carpets 7/13/19 at 9 AM) but he was an extremely friendly guy with exceptional service! Would definitely recommend this business. read more

Rick restored our 23-year-old carpets, tile and grout to a beautiful new look! Always professional and polite, and amazing customer service.

I found about Rick and his service by accident. Told him my carpets were pretty beat up. He told me he could work miracles and he did! The place looks great and I can put off getting hardwood floors for at least two (or more) years! Thanks Rick (and Patrick!) read more

Unorganized ,Dishonest and unprofessional .Took 2 months to do the floor .Keep telling us the supplies weren't order correctly .So disappointing and never go back .I don't recommend this company at all. read more

Rick is the best! Rick will clean your carpets for a great price. He cuts through the salesmanship that most other carpet cleaners have and tells it to you straight. I would recommend him for tile, carpet, area rugs... Just about any floor covering! I have used him many times and will always go back! read more

Our experience with Rick of Carpet Pro was outstanding. He was very professional and kept us informed through out the process. Finally, the end result much better than we expected. Our carpets are like almost new. We would highly recommended Rick any time. read more

Rick cleaned our tile and grout and it came out great! He is super friendly and we will definitely use him again in the future!

Found Carpet Pro via recommendations from Chino Hills Connection on Facebook. Very impressed with the results and the prices are very good. Looks like we have new carpets. Rick Rivera is outstanding and very accommodating. Thanks Rick. Semper Fi. read more

I found Rick through Facebook/ Chino hills connection. Unfortunately I was truly disappointed. It was a huge waste of my time and he was extremely rude. From one veteran to another, you would think he'd have a little more respect. My uniforms were laid out for my weekend duty and instead of staying quiet he somehow thought it would be appropriate to make fun of the branch I serve in. Although it can be seen as just a joke, I don't see how talking trash about my service branch to my husband behind my back is funny or professional. I would never had said anything bad about his sacrifice. I will never support this company ever again. Too bad I can't share this on Facebook to let my neighbors know the awful experience I had. You couldn't say anything nice about my uniform... but thank you Rick for serving our country... I just wish you could learn respect all branches and customers. read more

Rick Rivera is the best. He is honest, fair, trust worthy and very respectful (not to mention, always on time). My carpets look great for months after he has been to my house to clean. I highly recommend him, you won't be disappointed. read more