The technicians were friendly and professional. My carpets look great. They were on time. They are an asset to Carpet Police.

Very professional, quality cleaning on a timely basis. I use them often to clean carpet and tile. Good job on pet stains. Reasonable price. read more

I love supporting local, independently owned merchants...especially when their service is head and shoulders above the competition, and Carpet Police exceeded all expectations! From start to finish, their service was exceptional. They were incredibly flexible and accommodating while scheduling and had appointments available as early as the next day. Matty and David were super friendly and took the time to explain the services and pricing... they even offered a deal to do several treatments in one visit, so we I went ahead and had them clean not only carpets, but area rugs, tile, and my couch! The guys that came to do the work were friendly and answered all my questions - they even moved some of my furniture to ensure all the areas were treated! The end results were fantastic! With two big, hairy fur-babies, there is no shortage of dog hair and dust traipsed into the house (and onto the furniture) - Carpet Police got everything beautifully clean and fresh smelling! Now, if they could only train the dogs to stay off the couch! read more

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On time Friendly and Professional Thorough and Attention to detail. Affordable I have used the Carpet Police many times to maintain both my home and RV carpeting. Always well done read more

I've been using Carpet Police for years and I am always glad when I call them! When schedule the appointment, I talk to a friendly person who gives me options of days and times that are convenient for me. When the day arrives to clean, the guys call to confirm what time they are coming. They are happy to move furniture I need help with and they move it all back using styrofoam blocks so my floors look great and my house doesn't have furniture scattered everywhere. We have a dog and we doggy-sit frequently (= occasional potty accidents) and thanks to these guys I still happily sit on the carpet. My kitchen grout changed for the better after you guys were done last time. I'm pretty sure it was 2 shades lighter. I'll keep on calling you! read more

They're the best in the country! Never before have I used a company that's so: Professional, hard working, friendly, and efficient! They are my life savers, and I recommend the Carpet Police 100%! read more

Very efficient. Friendly. Solved problem areas on older carpet. Will use again Good value.

Friendly response when I called. Answered all questions. (Matty) Juan and Noe came out to our home in SBR per our request to have carpets/rugs cleaned. Quick, easy, on time, great communication, spent QUALITY time with their work, furnishings, polite,and carpets look great and smell clean. Highly recommend. read more

They cleaned the carpets and the tile and grout in our 2700 square foot house. They worked so hard and were so nice and efficient while doing it. No matter how hard I have tried in the past, I had not been able to get the floors looking clean. This floor treatment makes a huge difference, and I'm so glad I did it. Thank you Carpet Police! read more

They arrived on time (early actually after calling) and did an excellent job cleaning a dozen area rugs and a couch. They were polite and professional and the rugs look great! read more

Job: Clean 2 area rugs snd 1 lazy boy recliner. This home has 4 small dogs! On time! Reliable. Polite. Final quote was $20 less than over phone estimate Ricardo did an amazing job. This is my 4th time hiring Carpet Police, great service at a good price. read more

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We scheduled an appointment nearly a week ago at 12pm Wednesday to clean three rooms. On the day scheduled, only a couple of hours before our appointment they called and said they'd be 2 hours late due to a larger job. Well 2 hours later I called to see if they were coming, and they told me in about 30 minutes or so. I called the office and they blew me off and never called back. Guess we weren't worth their time. Do NOT call on Carpet Police. Very bad service! When technician finally arrived, I sent him on his way! You'd make a mistake calling these people. BTW, the discount was given to us when the job was booked, NOT because they were late! We are Real Estate agents who have referred these people many times. I called your office TWICE to either find out when they were coming or to reschedule. TWICE you said you'd call back, and you didn't. Please tell the truth when you respond to complaints or reviews! Guess we weren't the "right fit"! read more

Both technicians arrived on time and after I explained what I needed done they completed all tasks that needed to be done. Because of our advanced age they are returning the next day to put all the furniture back together. read more

I've been using the carpet police for several years. Always an excellent job. New dog in the house who won't let me wipe his feet yet, so the carpet was extra dirty. The guys cleaned it and now it looks beautiful again. read more

Wonderful job with cleaning carpets. Reasonable price. Prompt service. Personnel are great folks. Highly recommend

We had a flood in our living room. We use Carpet Police for our annual cleaning. We called them for this emergency. They came within 20 minutes to fix the problem. Everything was done correctly and our issue resolved. Rhonda S read more

Amazing job! Went above and beyond for what originally was an upholstery work order. The two guys who showed up did not have all the proper things for my carpet repair but since I was the last job decided to run to Ace to get glue so they could repair my carpets. I had 2 holes where my cat decided to try to escape and they took care of the aesthetically unpleasant appearance. Called and they came the next day. Great guys would definitely use them again! read more

We have had the Carpet Police cleaning our carpets since 2021. We have always been pleased. On 11/15/24, the technicians did an especially fantastic job!!! We have older, light-colored carpets and have problems with traffic patterns quickly becoming visible after cleaning. THIS time, the technicians "went heavy on entry ways" and there is still no visible difference to the rest of the carpeting, after a month! Thank you, Ricardo and Gavin, for doing an excellent job! read more

Never will use again. Very expensive. I will do with my home machine in the future. Thought an industrial machine could deep clean dirt and dog hair. Very disappointed! read more

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Excellent work ! Thank you gentlemen! Our carpet had many stains and spots which have all been removed.

I am waiting for a call from Matty's boss and hopefully can speak to the owner David but I'll use this and other reviews sites for now. I hope whoever is reading this stays far away from this business. Matty is very unprofessional and should not be answering the phones or doing customer service. Lucky I have only spoke with her twice but both were very horrible experiences. Please I'm warning you take your business elsewhere. read more

We were very pleased with the service! Items were moved and returned so all of the room could be completed. The workers were professional, friendly, and accommodating! We felt the price was less than expected! They are thorough, efficient, and respectful of our belongings. We will always use Carpet Police going forward! read more

Carpet police cleaned wall-to-wall carpeting in four bedrooms and ourLiving Room, and additionally brought two large area rugs to their facility for cleaning. From making the appointment to delivering the cleaned area, rugs, Carpet Police was fast, efficient, pleasant to deal with, and reasonably priced. I would highly recommend using their services. read more

Carpet police , do a great job for me. They service our home and business carpet. The office and field staff are courteous and professional. I highly recommend them. read more

Carpet Police never disappoints!!! They always have availability. Their staff are professional and thorough (especially Allen and William). The carpets, tile, and upholstery look like new when they are finished. The cost is fair and competitive. Call them today!! read more

I highly recommend Carpet Police. From my first call in to schedule, Maddie took great care of me. Then she sent her team of the most professional and talented guys out to do the job. They were prompt and polite and really did such an excellent job. My carpet and area rugs look brand new. Give them your business you won't be disappointed. read more

We had the carpet police come to our home to clean our tile. Jesus was the tech sent. He did great work, going above and beyond by cleaning the bottom of our toilet and even the bathtub. We will most definitely be calling them again soon. read more

Carpet Police staff have always been friendly and professional and they do a great job.

I have used Carpet Police several times in the past and they have consistently done a good job. This time I had a carpet that was quite stained. Daniel said he thought he had a way to get those deep stains out without costing me any more money. He spent quite a bit of time but the stains are gone and the carpet looks terrific. I highly recommend CP for their great customer service and caring employees. read more

Amazing job on my entire apartment at a great price! The gentleman who came to clean my carpet was very friendly and helpful in addressing any questions I had about care. He even left a bottle of solution to take care of any future problem spots. They place corner guards to protect the walls in my rental, and gave me a pair of shoe covers. The carpet was not left extremely wet and dried faster than I expected with the AZ heat and all of my windows open. Will definitely use this service again unless I decide to move out of my rental. read more

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I've been using Carpet Police for 6 years. And I can honestly tell you. I would not use anyone else for cleaning tile and carpet. Stellar service and work . Great guys to include Jesus, Erick and Alfonso. But honestly everyone and the owner David are so professional and target to do an exceptional job. Nanci Chavez read more

First time customer. Blown away by the service of Jesus and Ricardo's attention to detail and the amazing job they did for me. They were so easy to work with. I will definitely have them back. S.Rains read more

Great job! Very helpful and courteous. They did not vacuum the carpets like they show in their video. read more

Highly recommend Carpet Police. Jesus and his assistant called to gain permission to arrive early. When they arrived, they took my request into consideration by paying extra attention to specific areas of the carpet. They were respectful of the legs of my wood furniture by putting barriers to avoid damage from the equipment and the damp carpet once the cleaning was complete. They were thorough and fast and my carpets are not left feeling stiff after they dried. Another satisfied customer. Thank you! read more

As a real estate agent I've used the Carpet Police an several occasions and have never had a any issues. Always on time and a great job, every time! Highly recommended! read more

I had Duct cleaning done on my home and the one technician that they sent instead of 2 was very irritable and I felt unsafe. He kept complaining that he couldn't get the vents off and they were screwed on. I said that I don't know what to tell you, maybe call your boss. He snapped at me that he felt rushed for some reason. I never said anything. They he kept getting annoyed that he was losing screws to the vent, kept leaving my doors open when I said not to because of my pets. Didn't protect anything with a tarp or anything under the vents, let the dust get all over my beds and furniture. Then he got annoyed with my robot vacuums cleaning up the floor mess that he made. I noticed after he left, all of the vents were closet after putting them back on. When it went to pay I told the worker that the company offered a 15% off from being 2 hours late last week and he said that they did extra vents for me that weren't on the estimate and that he wasn't leaving until he got payment. I called the company then. If you want a grouchy, irritable, messy duct cleaning service, these are your people. I called to tell the company and they said that is one of their best guys. I hate to see the other employees. read more

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Despite some negative reviews here I have never had any problems whatsoever with the carpet police. They are always friendly, courteous , arrive on time and hard-working. I give them the highest recommendation. read more

We had the pleasure of having Noe and Blair come to our house to clean our whole house porcelain tile and grout. The work they did was amazing! Our tile looks brand new and our grout color looks light again, like when we 1st built our house. They were gentlemen, professional, and kind. Carpet Police is lucky to have them as employees. Two very hard working men who take their job seriously. Thank you Noe and Blair! read more

Thanks Jesus and Blair for an amazing job on our carpet, very polite, professional, and the carpets look amazing!!!!! You guys went above and beyond I highly recommend Carpet Police, clean carpets help with allergies plus its nice having clean carpets for the kids during our covid pandemic thanks!!! read more

I'm due with my second baby any day now and decided that we needed to have our couches and area rugs cleaned before he arrives. I've also noticed that my toddler has some allergies so I inquired about getting her shag area rug in her room cleaned, as well. The gents from Carpet Police were definitely the right folks for the job! My huge sectional and two regular sized couches are clean as they've ever been (probably cleaner) and my rugs literally look brand new (and maybe even a different color entirely). They were polite, friendly, and professional and also very cognizant of COVID restrictions especially since I'm pregnant. The price was also incredibly reasonable. I'm absolutely thrilled with the job they did and would recommend them to anyone. I'm going to get a quote for my air ducts next! read more