Thought we might be able to get all the tile for our bathroom remodel at Home Depot, but the selection was really weak. Went to Carpet Plus and they sorted us out, with delivery. When we needed one more box, they got on it right away and arranged for me to pick up at the manufacturer that day. So now we've gone to them for carpet and tiles. We haven't been disappointed. Service is great, prices are good, wide selection, and they are right here in Culver City. read more

We've wanted to replace the very old carpet in our condo with laminate flooring for some time. We also wanted to rip out the fake wood tiles in our daughters room and replace it with carpet so we decided to do both during a kitchen remodel. Roy was so helpful in picking everything out, very knowledgeable about what would work in our condo, was great with our 4 year old while we were making final decisions (he got out the best samples of pink carpet for her to check out while we picked the actual carpet we wanted in her room) and was super communicative throughout the whole process. Roy worked well with our contractors and the install team did fantastic work. We couldn't be happier and loved supporting a local business while getting the flooring we wanted. Our contractors have even referred new clients to Carpets Plus based on how happy we are! read more

I've left numerous messages at this business with NO callback. ANTHONY, if you're listening, call back your potential new customers.

Needed to pull out carpeting, wanted cork and they had the very best selection of cork where HomeDepot had 2 really ugly ones ( and wait 3 weeks for an appointment to measure my floor) and Loews had 1( pay for an estimate applied to the sale, if made). Carpet Plus had about 8? With a much better esthetic. When Otilio came to my place the next day and saw that the flooring was going to be in an area with a lot of food and water he suggested I reconsider my decision. He swayed me in the right direction. I returned several times and never felt pressured, he was patient and the rest of the staff was very friendly and helpful as well. They delivered and installed everything precisely on time, removed all debris, and left me one very happy customer. Personal service cannot be replaced by a big box store, I highly recommend giving them your business. Elaine G. read more

Otillio is awesome! I manage property on the Westside and have used Otilio on multiple occassions to redo flooring in bedrooms, kitchens and soon-to-be bathrooms. His work is meticulous and never leaves a doubt in my head that I made a bad decision. He is honest with his assessment of the flooring; which will last longest and look the best given the color of walls, lighting and usage. He and his team at Carpet Plus work diligently to get the work done and will work around your schedule. Happy New Years! read more

Contacted them to install some carpet in our stairs leading down to the garage, and they they did a great job, quickly, for a good price. A fairly simple job, but done very professionally... thanks! read more

I wish I could give 10 stars. Michele was such a help when it came to choosing our new vinyl floors. Luis and his crew were amazing! 4 guys, 4 hours. New kitchen and bathroom floors. Could not be happier! Thank you so much! read more

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To retort, Roy gave me a quote for a tile job which was accepted. The was no fine print that said (we will take out transitions but we won't replace them after we are done installing the tile) it would be like installing a door with no door knobs. Roy did not finish the job then did not return my calls for weeks. He did not complete the job plane and simple. I was not asking for anything free, I was asking him to finish the job he started! The money was and is not an issue. If he felt the job was bid to low then he should have adjusted it to accommodate the work. read more

I went to Home Depot and said screw I want to support a local company. I searched on yelp and found this place. I am super happy I did. Roy is the man. He was very attentive, efficient, and super helpful. Great job by the place. I can't wait for my carpet to get installed next week. read more

I remodeled my condo over the summer and went here to get a quote for new carpeting. I had gone to Home Depot and Lowe's, but didn't find their prices all that competitive, especially since I was looking to also get it installed by the store. Otilio was extremely helpful - I described to him the kind of carpeting I was looking for and he pulled a sample that was exactly what I was looking for. They beat the prices of the big box retailers. I also had them install my wood flooring that I had already purchased elsewhere - they did an amazing job on both! read more

I am very disappointed with this company, We bought a house 4 years ago and had new carpet put in, we rented the house for 2 years prior to our moving in. The carpet is now 4 years old and has waves or bumps in all 5 rooms. I called Carpet Plus to get a quote on having the carpet streched (again they installed it) and they wanted $850.00 ! From what I've researched on line, part of the waves are caused by improper installation and wear and tear. This is highway robbery and I will not be returning to them in the future. read more

I own very little carpet in my home, the two times I've needed carpet or what comes with carpet I have come back to these guys, they are so friendly and are very professional. I recently need a simple carpet pad for a great old rug I found at a swap meet, I contacted Carpet Plus and Roy there helped me decide on the right pad and ordered it for next day pick up, he was attentive and extremely helpful, all this for a $45 sale!!! If I ever need a "real" carpet job, other than my closets, which they did several years ago, I will always go back to them and surely recommend them. Good job guys. read more

Don't let the simplicity of the name fool you ­- the emphasis at Carpet Plus is definitely on the "Plus". We were looking to replace laminate floors in our newly purchased townhouse with hardwood, and found ourselves at Carpet Plus based on our realtor's reference. Admittedly we knew next to nothing when we entered the store for the first time, but Roy A. was a true professional, not to mention a friendly & likeable guy. As first-time home owners (and floor replacers) he answered every single one of our questions - and we had plenty - with patience and total competence. His expertise was on full display as he explained to us the ins and outs of flooring and what we needed to know to make an informed decision. He compared many possibilities (wood type, manufacturer etc) to get us the best value. And though it may have seemed at times like we'd never make a decision, Roy never lost patience and answered each & every question with good humor. We even spent several days at a time with his floor samples sitting on the floor of our old home, as we tried to decide - well, how to decide. Once we did finally reach a decision and the time came to install our new floors, the job was in great hands with Anthony and his crew, who did a fantastic job of installing red oak hardwood floors that are beautiful to behold and which we look forward to enjoying for a long time. But MAN is hardwood floor installation a noisy job... BOTTOM LINE: if you're looking for hardwood flooring that's a solid value, sold by nice people who are focused on getting you exactly what you want, then we can't recommend Roy, Anthony & the folks at Carpet Plus highly enough. Thanks, guys! read more

Carpets Plus did some flooring work for me a few months ago, and I couldn't be more pleased. They did 3 fix-it repairs: bathroom linoleum tile, kitchen linoleum, and hardwood flooring. They were punctual, friendly, clean, and competent. Roy came out twice to estimate the work, he gave me a price, and it was done exactly as specified. There were no change orders! The work done by the workers was great - I am still happy whenever I walk on my beautifully-repaired floors. The price was competitive and I am happy with it. All in all, it was excellent work. This is the second time I had them do work for me - they repaired the flooring in my other bathroom some years ago, which I am also still very happy with. In the future, when I have additional flooring work, I will use them again. This company does excellent flooring work. I highly recommend them. read more

I just want to take a moment to compliment everyone at Carpet Plus. They have helped me with carpeting in my office and my home. The quality of the products they sell is top notch. Their prices are very fair but what is most important to me is the service both in terms of sales and installation. They make the process so very easy. Michelle and her staff were wonderful. If you are looking for great value for your money, I would give Carpet Plus more than five starts if I could! Thank you so much! read more

This place is great! After signing for a next day installation from Empire, only to have them show up with not enough carpet, I decided to try someone else. I found Carpet Plus by driving by, and so glad I did. They had the carpet that I wanted and the price was $500 less than Empire. Otillo showed me the padding and how it felt under the carpeting and even gave me a sample book to take home. He then came by after work to measure and retrieve the book; promising an installation immediately after confirming that the carpet was available. It was, and the workers arrived on time, were polite and got right to work. They kept the house clean and none had body odor as the Empire guy did. They finished ahead of schedule and did not leave a mess for me to clean up. I would recommend them to anyone! Great products and customer service! read more

I prefer to use small local businesses, but in this case it was a mistake. We had Carpets Plus bid to replace carpet with tile. Roy came to the house twice before providing an estimate. Unfortunately when the wood transition from the bathroom to the hallway no longer fit, Carpets Plus stopped returning our calls. We left messages several times and even had an appointment scheduled through a young woman who answered the phone. Carpets Plus didn't honor the appointment and never completed the job. read more

Michele was great to work with and I cant say enough. At first my idea turned out to be a more expensive job when i got a quote. The materials I'd chosen were beyond my budget. She helped me find a more cost effective option that worked for me, without any pressure for the higher priced job. She came out and saw the space and we decided on a plan. The install was excellent. The details around rough areas was so intricate, a friend asked if the flooring was the steel rods were added (it was't). Then I was looking for a smaller piece of thick rubber for my weights. Michele found a relatively inexpensive option for me. Highly recommend Carpet Plus. read more

Yes, they were great at selling the vinyl flooring. Not quite 5 years ago we paid $1,475 for our kitchen floor. It is guaranteed for 25 years. Now it has cracks. I was asked to provide a copy of the warranty on their product! Promises of returning my calls are not happening. My emails are not acknowledged. I've been waiting 10 days for a call back. We've called the manufacturer and hope to get some resolution. read more

Otillio came to the rescue - to repair the kitchen floor, we needed more of the Mohawk flooring that Carpet Plus installed a few years ago. He made a number of phone calls and we got the material the next day! read more

I just installed new carpet in my master bedroom and stairs and Carpet Plus did a great job! J.D the manager did a great job with very competitive pricing with a high quality carpet. J.D did a great Job following up to make sure all the install went as planned. Michele was there to help solve my questions when I needed her help. In addition, the installs guys did a very professional job. I would recommend Carpet Plus to anyone who is looking for quality work and very competitive pricing. read more