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    Carpets Direct

    4.2 (40 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Carpets Direct

    Carpet installation

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    4.5
    (56 reviews)
    Flooring
    Responds in about 10 mins
    New on Yelp
    Refinishing Services
    4.5
    (59 reviews)
    Flooring
    Responds in about 10 mins
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    Able to use repair using a similarly made wooden plank. (The exact ones are no longer in production). Other vendors didn't even want to try.
    Dan G.

    I've worked with Max, the owner, on three different projects. One was a carpet replacement with laminate flooring of over 1000 square feet. The other two times were from water damage and required replacement of hardwood planks. Ever since the first project, I've had no hesitation to call Max for any flooring need. His team did fantastic jobs on all three projects! One particular project that really shined: Max and his team was able to replace the water damaged hardwood, despite the fact that that particular model is no longer made! Since the exact wood planks are no longer made, other vendors wanted to do a larger area, or replace ALL of the wood flooring for the entire unit. I felt there was no need to remove the undamaged wood planks. It would've been very costly, and just a waste. Max was able to find a wood plank that almost matches my current floor, and was able to adjust it so it can be laced it. The look was identical, but the notching is slightly different. No other vendor would attempt this using a different model hardwood plank! Max's team was able to make it work, and saved me a bundle! Max is very knowledgable, and easy to work with, and has always given me the best bids. Highly recommended! And always good to support a local business!

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    5 years ago

    Max was great! He was very understanding on my budget needs and has amazing quality products. Definitely will be using him again!

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    Maxwell D.

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    Review Highlights - Carpets Direct

    If I would need to replace flooring or anything else, I would go talk to Max, for his very accommodative and friendly perspective.

    Mentioned in 29 reviews

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    Superior Carpet & Design Center

    Superior Carpet & Design Center

    4.8
    (33 reviews)

    When we moved into our townhome it had old carpet and outdated flooring. James was such a delight…read moreto work with and even recommended colors for flooring because I had no clue what might look good. Like paint you can think something will look good and you'll never know until it's installed. I am glad I trusted James's instinct. His two staff floor installers were also some of the best I've seen. Prior to James I had a carpet installer at another place and the carpet ended up having rolls in it 1-2 years later. AND.. I also had a kitchen remodel where the flooring people allowed water to seep in and the floor was damaged a year later (but it was too late by then and I could not get it replaced). These are OTHER experiences I am comparing to so you understand HOW GOOD JAMES IS. To-date, the carpet on my stair well is still flawless (this is now years later). And the the luxury vinyl plank James recommended are still my favorite in both color and quality. There have been zero issues. They were installed in 2020 and now in 2026 they're still phenomenal (sorry for the late review). We did the LVP flooring in our master bedroom, closet and bathroom. Thank you James!

    James and his team were very professional, efficient, and easy to work with. We had to get some…read morecarpet installed quickly and Superior Carpet was able to do a high quality job in a short amount of time. We were very happy with the result. It looks great!

    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    4.5
    (169 reviews)

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    I'm in the process of renovating a home for rent and visited a lot of different flooring companies…read more I have to say this place is the best. Patrick didn't try to up sale anything but honestly just asked me questions and together we decided which flooring would best suit my needs. This place is family owned and laid back and most of all easy to work with. Patrick's communication was on point and he didn't get upset with me when I had to change the installation date a couple of times during to other things going on at the house. Patrick left but had the pleasure of working with Josh and he was just as great as Patrick. I'm so glad I found this gem! I Will be using them in the future when needed for my own home. Thank you Josh for being patient with me and making installation so smooth!

    S & J Biren Floor Coverings

    S & J Biren Floor Coverings

    4.7
    (7 reviews)
    $$$

    My husband and I needed a reliable place to replace our the carpet before we moved in our new home…read more Jill provided excellent 5 star customer service and exceeded our expectations. She truly had our best interest in mind as if we were buying from a family member. She is an expert in her field and really knows all things carpet. She was very nice and really understood our preferences regarding color and quality. She didn't upsell or convince us to get something outside of our price range. There is a big selection, which was easy to navigate with her guidance and suggestions. She advised us which sections were within our budget and sourced nearby so we can get it installed within our short time frame. She not only made great recommendations with carpet colors but also gave us great home decor tips. Buying our first home had its stresses and unexpected delays, and we're glad we found this wonderful carpet place.

    Not sure what happened or why they apparently shunned us…read more Had passed their store on Pico Blvd. for decades, and when it came time to replace our carpet, we wanted to go to a reliable company with a long track record. So I called, and then visited the store (trekking from Encino to Beverly Hills) and they were very nice. Met with Evan Biren, whose father and uncle had started the place about 70 years ago. He was knowledgeable and patient, and we came up with a few options to consider for our home . He had samples sent to our home on a timely basis and also sent a woman to measure our home. This is not a small job, over 200 yards and we weren't looking for cheap carpet (the two other estimates came in around $20K). So we were surprised when we didn't get an estimate whatsoever. Multiple calls to Evan -- ten days after the woman who measured had visited our home -- were unreturned. I'm disappointed and confused. Our interactions with him were, in my opinion, very friendly. Not sure why they chose not to bid on this job...maybe they only want business from people on the westside? He just ghosted us. Maybe we dodged a bullet? If it's like pulling teeth to get an estimate on the front end of a job, what would have happened if we had some sort of issue AFTER it had been installed? So, the three stars are based on a 5 star performance when we visited the store, and a one (or zero) star performance thereafter. Like I said, I would have appreciated the opportunity to do business, but perhaps Encino just isn't cool enough for a Beverly Hills store.

    Carpets Direct - carpeting - Updated July 2026

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