Good services and communication !!!!!!!!! Thanks will use again ................. read more

Great experience! They were referred by another company because the company on yelp that I had reached out to you wouldn't be able to accommodate after hours for my office location. These guys came in and got the job done will be using them again. read more

Carpet Monkey - Carpet Cleaning Near Me

Appointment was set up then they called an hour prior to the appointment to reschedule. I already moved the furniture and scheduled house cleaning the day after they shampooed my couches and rug. Horrible experience. It makes me think that the reviews they have are fake. Absolutely unacceptable! read more

I've worked with them multiple times and they've been great. I appreciate the work and the kindness they've always given

Tile cleaning. We had new light floor tile installed with dark grout. The installers didn't clean the grout smears and made the tile look dirty all the time. We requested a carpet monkey consultation and they came and did a test sample which worked so we had them come do all the tile. I posted before and after pictures. The floors look amazing now! Thanks! read more

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Made an appointment online and Joe arrived at the scheduled morning time and was very polite, friendly and professional. He inspected the two rugs, sectional sofa and recliner and confirmed the cost. The furniture and rugs were all cleaned very well with all stains removed. They look great! Joe completed all this work in less than two hours with a beautiful smile on his face! The price was very reasonable and Joe took great care to protect surrounding areas as he worked. Highly recommended! read more

Carpet Monkey - Before - Carpet Cleaning Near Me

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I found Carpet Monkey via Yelp while searching for carpet/floor cleaning. All communication, appointment setting and arrival notifications were through Yelp. Carpet Monkey cleaned all the flooring in our home: carpets & vinyl hardwoods. We also had one room treated for pet odor. The tech showed up on time and completed the job in a timely but thorough manner. My floors look great! I will definitely use Carpet Monkey again when needed. **Don't forget to tip your technician! read more

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My interaction from quote to job complete with Carpet Monkey was great. Fair pricing, fantastic communication, quality work, and great service, what more can you want? We worked with Carpet Monkey on a carpet cleaning, though if needed, I would not hesitate to hire them for a tile cleaning as well. Communication was incredible from start to finish, especially given we weren't able to be home during the cleaning. They were also able to get out a few marker / highlighter stains which was great, and we opted for their pet / animal upgrade to really do a deep cleaning on the carpet. I highly recommend their services and would not hesitate to use them again! read more

Had never had the carpets or tile clean since bought this house. Tried the DIY but that's not as good as professionals Setting up the appointment was very easy and they were able to come out the next day Good follow up with TM. Joe came out and was very professional and easy to talk to. Very pleased with the job, all the flooring they did looks new, and I'll recommend Carpet Monkey to others. read more

Lee was kind and did a good job with the areas I originally asked of them upon arrival. While they were working, I told them I decided I wanted them to do two additional rooms. Without asking which rooms, the person with him found two random rooms in my house and sprayed them with enzymes. These were rooms in which they did not have permission to enter! When I found Lee cleaning in there, I told him those were not the rooms they were to clean and they were not prepped for cleaning with stuff all over the floor. He told me he had to clean in there because the other guy had sprayed enzymes in those rooms. And then they left without ever asking what two rooms I DID want them to do! The rooms that weren't supposed to be treated were not rinsed well, and, upon walking on them in bare feet, I now feel the sting of chemicals left behind. Most disappointed in what could have been a good experience with better communication. ***UPDATE*** Rick, the owner of the business, reached out immediately. He informed me that one of the employees was new, and it was his first week on the job. Rick ensured they would use this as a learning experience, apologized, and then offered multiple ways they could make restitution. He MORE THAN made things right. Thank you, Rick! read more

Technician was really nice, however I was disappointed with how my carpets turned out. I don't have major stains, just normal wear and tear but they turned out looking a bit spotty, as if some parts were given more attention than others. Also the additional cost for the pet treatment was not worth it, not sure if it was even used but not worth it. Furthermore, the fact that even the tech complemented my carpets as they were, gave me confidence that I would end up with a nice fresh smell once they were done as advertised, that was not the case. My house ended up smelling like I had just let a wet dog run all throughout my house. Not sure what the spray was that he was using all through the home after he was done. But it didn't help. Paid almost $200 to be left Dissatisfied and disappointed read more

Carpet Monkey - Spotty area #1 - Carpet Cleaning Near Me

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I just moved in and wanted the carpets cleaned as the previous owners had cats and there are allergies in my family. I wasn't sure where to start so I requested quotes on Yelp. Carpet Monkey had great reviews and was prompt in providing the quote. Scheduling was really easy and it was a relief they were available on the day I wanted. Day-of, Lee was a pleasure to work with! I got a text when he was on the way and he did a great job on all of the carpets. He was very professional and knowledgeable, answering all my questions. I like that the deodorizer/pet enzyme was included in the cleaning, what a great value! The pictures don't do it justice, my home is so fresh now, no more pet smell!! I highly recommend Carpet Monkey and will use them again in the future. read more

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recently had Rick and his team from The Carpet Monkey come out to clean my carpets, and I have to say, the experience was fantastic. From the first phone call, Rick was incredibly professional and genuinely cared about my concerns. He arrived right on time and got straight to work, treating my home with the utmost respect and care. What really impressed me was the attention to detail-- he didn't miss a spot, and my carpets have never looked better. I was particularly drawn to his commitment to quality, highlighted by his unique year-long spill-free guarantee, which really sets them apart from other companies. Overall, I couldn't be happier with the service I received. Rick's passion for his work and his dedication to customer satisfaction were evident in every aspect of the job. If you're in Las Vegas and need carpet cleaning, I wholeheartedly recommend giving The Carpet Monkey a call. read more

I cannot say enough great things about Carpet Monkey and specifically Rich Carroll! I have a toy breed morkie who loves to pee on the carpet when I'm not watching. I have used Pink's carpet cleaning company to come out twice to do a pet treatment and clean the carpets. Unfortunately, their service did not completely remove the pet urine, despite the additional charge for their pet urine removal. I decided to try Carpet Monkey, based on their reviews of being able to treat pet urine and restore carpets- I'm SO glad I did!! Rich came out and actually did the work I have been wanting. Pulled up the carpet to inspect the root issue of the urine seeping into the padding of the carpet. He not only helped to pull up the carpet in other areas to check for damage that the eye couldn't see, and holy cow! My little child of a dog, had peed in way more places than I thought. I'm a single woman who doesn't have the man power to move the furniture to uncover to full damage done. Being the honest and above and beyond employee of Carpet Monkey, helped move the items in the way to be able to treat all areas possible. He was honest and willing to go above and beyond, which I am SO grateful for. Despite the bigger job required from what he thought he was coming to service, he did with a smile and did not once try to sell me on anything. He told me his honest opinion, and wanted to make sure to show me and explain my options. Surprisingly, the cost to fully resolve my issues were very reasonably priced. I am so happy to have found a solution and be rid of the constant urine odor. Now training my little fur baby to not pee again on the carpet is another challenge, I'm so grateful to have found Carpet Monkey to be an honest business that genuinely wanted to resolve my concerns. Rich was a delight to deal with, professional, communicative, honest and trust worthy. I cannot recommend Carpet Monkey enough!! Thank you for your services and employee such upstanding people to service customers! read more

Lee from Carpet Monkey did a fantastic job on our carpets today. We had a hallway and stairs done that needed some extra TLC due to our pets. Lee was friendly and took his time to ensure the carpets were cleaned well. I really appreciate his thoroughness. The products they used smelt great! We have darker carpet so stains werent visible for the most part. There were a couple that I noticed were a tad stubborn for myself when I cleaned them, and now they are completely gone. Lee also sprayed our potty patch on the way out with some deodorizer too without us even asking. If you have turf/potty patches, you know they can sometimes hold onto smells, so that was really nice for him to do! Thanks for the great service! We will be calling Carpet Monkey again in the future! read more

Awesome service. I got 2 large rooms and a hallway cleaned plus pet treatment. Clean, courteous technician, and a great job done, I will definitely use them again next time. read more

They did a pretty good job. Even came back to go over. Only problem was I had some carpet come up where they had to keep going over but can't say if that could have been avoided or not. For reasonable price and I should add that this was the first time my carpets were cleaned professionally whereas I usually do them myself so I also consider that reason they came back to go over some stubborn stains. Overall, probably would use them again. read more

Excellent professional timely and knowledgeable. Carpets look great ! Was able to fix patches

My favorite cleaners. Went with others to try to save money and I regretted it. Don't try the other guys go with carpet Monkeys

Fantastic company. Veteran owned. We've been using Carpet Monkey for years for home and office. The carpet and the tiles feel brand new afterwards. I always look forward to it. Quality is most important for me. The price is reasonable and somewhat less than others I've been told. Highly recommend them! P.S. Joe is who usually services our properties. He's super nice read more

Had our mattress cleaned up. Lee was so informative and friendly. Price is reasonable too. Highly recommended!

Amazing service - we decided to get our carpet cleaned after moving into a new place for a while. Carpet Monkey gave us a really competitive price for the whole house so we decided to go with the business. They were able to get us in within the same week. Joe is the person that did our carpet, he was so kind and efficient, he did a really good job for the whole house, loveseat and sofa . Still waiting for everything to dry so I will post the pics afterward. Overall, I highly recommend the business and joe to everyone to clean their carpet. read more

Let me say my carpet is very clean, the spots are out, and my carpet repair was great !!! Thanks

Utilized the amazing Yelp project feature and received several quotes for carpet cleaning. Chose Carpet Monkeys because they offered me a better price and they were able to accommodate my schedule. Rick was super responsive to my messages. He advised that a technician will arrive between 12pm-2pm and they will call when they're on their way. I received the call at 11:49am, and Joe arrived about 20-25 mins later. Joe was respectful and was very thorough with his cleaning. There were some stubborn stains; Joe took the initiatives to redo those areas with extra emphasis to ensure those stains were lifted. I would definitely use Carpet Monkeys for my future carpet cleaning. read more

We contacted Carpet Monkey and two other cleaning services for our bedroom carpeting and living room sofa. Carpet Monkey's sterling reviews and excellent pricing convinced us to give them a try. Scheduling the cleaning appointment was a breeze and prompt. The cleaning tech, Joe Kindred, called 30 minutes before his arrival and arrived as scheduled. He prepared the rooms for cleaning, protected the door frames from the hoses, and wore a mask at our request. He diligently proceeded to clean everything and did not rush through the job. Nice. He was also professional, courteous, and neat. The entire experience with Carpet Monkey was memorable enough for an repeat performance next year. read more

Brand new house, just 6 months old, but boy does dust and dirt come into the house. Suddenly the grout on the floor tiles were beginning to look dingy. And with them being such a light color, I didn't want to let it go. My son recommended Carpet Monkeys so I used them and got wonderful results. The pictures show the before and after. What I liked as well is they communicate with you. They call to tell you when they're on their way and they show up during the time frame they provide. I've even had them clean my carpets and upholstery and everything came out looking great. They don't overcharge and the prices for everything I had done was very reasonable. Will definitely use them again and again. read more

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Fantastic results, super respectful in our home and great service!! Very affordable. We have a custom area rug that I worry about having cleaned. They took care with it and it looks wonderful. The rest of the house, rooms & closets look like new!! read more

Carpet Monkeys is one of the best companies I've ever had the pleasure of working with! I needed my (rental house) carpet cleaned (it's original carpeting from 15 years ago, yuck), and Rick was able to schedule an appointment for me asap. Joe cleaned the carpets and he did a fantastic job. The carpet had pet stains and Joe made them completely disappear. Carpet Monkeys made sure I was satisfied with the cleaning and I really appreciate all the extra help and services they provided. I always prefer to hire a small business, and I'm so glad I did with this company. Great services, including customer service. Also, the price was perfect. Other companies wanted to charge extra for every little thing (like my stairs and the landing), but there was a flat fee with these guys. We will be hiring Carpet Monkeys again in the near future. Thank you Rick, Joe, & team! read more

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Carpet Monkey went above and beyond our expectations. Joe was our tech, and he came by for the cleaning right on time. We hired Carpet Monkey for cleaning the carpets (with pet treatments) of three rooms, two rugs, and an upholstery cleaning on our couch. The carpet turned out beautiful, like new! The couch looks phenomenal, and the rug cleanings were worth every penny! The pricing was unbeatable, and Joe was friendly, and great to communicate with. Definitely looking forward to getting a deep clean in our home like this yearly, ESPECIALLY because we have 4 dogs, and after Joe left it looks like we don't have any! read more

I recommend Carpet Monkeys in Las Vegas for their price, timeliness, and quality of service. I moved into an older home with old green carpet that we cant replace right away. I called Carpet Monkeys and spoke to the owner Rick, gave him a listing of all the rooms to be cleaned. He quoted me a price that was $50 cheaper than one of the "sponsored" companies that i initially called. He said he could have someone out between 8-10am the next morning. The tech called to advise he was on the way and arrived a little after 8am. By 9am, carpet was all clean and huge black spots were gone. We can't wait to get this carpet pulled up next month but in the meantime will deal with the green giant for now. At least it's clean. Also, Carpet Monkeys takes several different payment methods once the job is finished. I paid by Venmo. Included are before and after photos of the same section of carpet. read more

Carpet Monkey - BEFORE photo of dirty green carpet - Carpet Cleaning Near Me

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Many thanks to Rick and his team for their excellent work. We have used them several times for our home and for my business. If you value quality and service, this is the right company! read more

This was the first time I had hired someone to clean our couch and they did a great job! One of our dogs got sick and urinated on the couch. Twice. Thought I would just try to clean it out myself, but since it was in two different areas, we decided to give these guys a call based on their reviews here on Yelp. Rick responded with a quote within a day and the price was reasonable. I was able to schedule two days out, which was convenient since we didn't want the urine to sit there for days. Joe showed up within the given window of time. He was also very professional and friendly. The cleaning took about 30 minutes and at the end, our couch looked brand new without the smell of any pet stains! It definitely saved me the stress and time of doing it myself. Thank you and keep up the good work! I know who to call again if I'm in need of couch or carpet cleaning! read more

*Update #2* After coming out the second time we definitely can see the difference in our floor and grout. (See photos). *Update* Rick (the owner) contacted me right away to see what he could do to make sure I was satisfied with the cleaning. He is going to come back out personally to ensure the job is done well. I really appreciate his quick response to please his customers. I will definitely be recommending them to everyone I know! Original Review Positives: 1. Local veteran-owned business. 2. I called and spoke to the owner. The owner was great, gave me a quote that was very reasonable and was able to schedule someone to come out the next day. 3. The worker (Marc) was here at the time scheduled and let me know when he was coming. 4. The worker was pleasant and respectful. 5. The price was exactly what was quoted, no hidden fees or surprises. Not so positives. 1. The job was a fair job for the price. (Not amazing, just okay) 2. They don't move any furniture out of the way and don't clean under the furniture. So if you want anything cleaned under, ie bed, couch, chair, table, etc.. move it yourself beforehand or during. (This was good to know for my elderly parents who want to get their floors done as well). 3. I had to reclean when he finished.. this one is THE reason I probably won't be using this company again... Mostly the corners, edges and behind doors, etc... all of the areas that needed to be focused on the most seem to have been forgotten. This was a big bummer because I really wanted to like this company! read more

Carpet Monkey - Carpet Cleaning Near Me

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Joe was On time and did a wonderful job! Very professional! Stains are gone! Stairs look FANTASTIC as well as every other room! Took an hour but looks like he spent 6 hours! read more

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After a long year, quarantine, and about 1000 toddler Cheeto fingers and puppy pad fails later... I decided to call Carpet Monkeys. I spoke to Rick on the phone and he was equally as friendly as he was professional. I asked about a million questions, explained my concerns, and he was nothing less than patient and gracious. I was able to book a slot to have my entire house cleaned within a few days for a great price. Upon arrival, Mark, aka George Straight (Minus the performance unfortunately) looked over our house and immediately got to work. Which I have to say was not the easiest to do with our normally very unfriendly 2 year old trying to be his shadow lol. He was done extremely quick, but you would've never been able to tell by how meticulous his work was. He went over any tough stains (some pet, some red dye) and made sure we were good to go. He was also pretty funny, although we also may just not get out much nowadays lol. I thank you, Mark, and I thank Rick and Carpet Monkeys for getting us back together and feeling clean and sparkly! We will certainly use them again in the future. Side note: I've included a half and half picture of our dining/living room area just to show the contrast. Please excuse the back yard peeping thru, we put all sorts of stuff out there to make a clear space to clean! read more

Carpet Monkey - Left side before, right side after - Carpet Cleaning Near Me

Carpet Monkey is the best! They did an exceptional job of cleaning our carpets and ottoman, and every time we need our carpets cleaned, we always use Carpet Monkey. Their price is very reasonable considering the great job that they do. They are always on time and friendly. Many thanks to Rick and his team for their excellent work. I highly recommend Carpet Monkey! read more

Happy customer! Called on a Tuesday and got an appointment for Thursday. JOE called 15 min before to give me a heads up and arrived on time. He was super friendly and professional. He must be a nice guy cause my dog didn't even mind him and Joe let my dog stay indoors while he worked (to hot outside). He did all four of my bedrooms and cleaned the couch in two hours. Everything looks amazing. Now just waiting for the carpets to dry. Thanks for the professionalism and great job! Will be calling again in the future. A+ Here are two of the rooms he cleaned... read more

Carpet Monkey - Carpet Cleaning Near Me

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Had them come out again because I trusted they would do an excellent job. My carpets are now hardwood so no need to clean them, however my dog decided to pee all on my couch, so I had them come out and do the cleaning on it. Lee Johnson from Carpet Monkey came out today, and his job did not disappoint. My couch feels brand new, smells great as well. Lee was super friendly, ans their communication was excellent. I highly recommend them for your cleaning needs. read more

My experience interacting with this business was not great. We did not agree on the price of a service and what was surprising was their text response: "Absolutely....please remember in business 3 rules 1 Cheap 2 Fast 3)Good From our text, you're picking 1 & 2 Good luck trying to find good work Can't have all 3 This was taught by a multi millionaire business owner Honestly, there's no need to reach back out ... I will pass on the job ..." I did not appreciate their condescending "lesson" on business rules, so if I'm a new customer I'd be cautious of disagreeing with their quote unless you want business lessons :) read more

First time using this company and will not be our last. Lee came to our house on time and did an amazing job in cleaning our carpet. He's able to get rid of the stain without problems. He's very honest and personable. Thanks. read more