1. Arcane Carpet Cleaners

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Las Vegas, NV

Arcane Carpet Cleaners

4.6 (160 reviews)
Open • 12:00 am - 12:00 AM (Next day)
Updated over 3 months ago

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Response time

20 minutes

Response rate

100%

Services - Arcane Carpet Cleaners

Grout cleaning

Arcane Carpet Cleaners Photos

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Recommended Reviews - Arcane Carpet Cleaners

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Reviews With Photos

Just had his service today for the first time and I'm very sarisfied! Great Service. Legit company. He got another repeat customer in me. I will definitely recommend him

***I'm replying to his message, I never threatened this man in my life, he's more than welcome to share my messages. He made a snarky comment that I hid my address and he said he was going to post it. Then I said if you will show my address and make it public I will need to take legal action. He continued to gaslight me and make fun of me that I missed my flight and he was also responding back to me. That is not called harassment, it's a conversation. I was looking for an emergency carpet cleaner at 5 am, Due to a puppy emergency. I went on yelp to look for 24 hour cleaners, and thank goodness arcane answered the phone! He asked if he could come from 8-9. I said that I couldn't because it was an emergency from my puppy urinating on my bed and it has to be 8am or if we could do earlier , and we agreed on that 8am time. After we hung up I confirmed the time and address through text. He was super nice over the phone! You can clearly see in my text language my sad faces and I was very distraught about this situation which I will go into detail... Then the next text I received was never I can't make it at 8am, no apologies, it stated his itinerary about his kids and all this other details, then needed to get the van, and then there was traffic, but not one apology. I think if he apologized it would have been okay, but he took it another extra mile. I had a day flight to visit the cemetery with my family it being my grandfathers birthday, and I had to cancel the flight. Showed him proof and he called me a joke not believing me at first. My review is only for the dishonesty about the time promised and not apologizing , and him calling me a joke :( He kept saying I was threatening him over my review, this is just my honest review, he seems like he does a great job and I am not discrediting that, but if there is an emergency and it's time sensitive I would reconsider. Arcane you are more than welcome to post the other conversations it was just a lot of back and forth repeating the same things... Sometimes a person is just looking for an apology, it's normal to do that for being not on time.

Loved the wall protection!!
Aaliyah M.

One again my carpets look amazing!! Dog pee smell and stains are gone, my floors feel/look brand new again. I have now used Arcane three times and I am amazed each time at how efficient and the quality of work done. Stains never return!! Carpets dry fast!! I guarantee you will never use another carpet cleaner besides this company again do yourself a favor and call them!! They are the only ones I trust.

Lord-Ramses ..

ARCANE Carpet Cleaners is a company specialized and focused in the overall control management of carpets, flooring and other heavy traffic surfaces. Equipped with specific tools, hardware, fragrances and enzyme solutions, they sure have your floorings besar interest at heart. Had the chance to meet the owner and learn how he turned a passion into a well-rounded professional business serving the Las Vegas community and greater areas. They went above and beyond, by delivering not only excellent service but, also, included a bunch of extras at no cost. That is true value and a great way to form business relationship for future jobs. I cannot stress out enough how AMAZING the carpet looks, smells and feels on this investment property. Will definitely recommend and continue to use their services for a great ROI on my rental properties.

Joe F.

Just stop scrolling for carpet cleaners. You have found the right company!!! Arcane Carpet Cleaners are hands down the most professional, hard working guys in town. They are super knowledgeable about the processes it takes to actually clean your carpets and not just drown them in water. They are super responsive and offer a free estimate in home, so no worries about bait and switch tactics. The prices are extremely fair and the job they have done for us is amazing. They have an awesome process for removing pet stains and we definitely put it to the test. I'm so embarrassed of how our carpet looked, I don't have a before photo, but the after effects are breathtaking. We have an off white carpet that is notorious for getting super dirty and these guys just brought them back to life in under 2 hours. Thanks Arcane Carpet Cleaners, we look forward to hiring you again soon!!!

Master

Thank you for your professionalism and kindness ~ I found Arcane carpet cleaner through Facebook ( parents of Las Vegas an Henderson ) the response an reply when asking for recommendations for this service was quick ~ Thanks again Ephraim the carpets look great ~ price was reasonable will recommend you using your service again an to others . Kudos

Rafe L.

Worst experience ever. I called these guys because of positive reviews, we had a 7 am appointment scheduled for today. At 7:10, my daughter (whose home it is) called my wife and said that she had to leave soon and asked if I could find out where they were. I had been asleep, and my cell phone had been turned off, but I turned it on and immediately called Arcane. As I was calling them I could hear text messages coming through, but I connected with them and he said, "Hey there," and I said, "Hey, are you guys on your way?" Immediately his tone changed, he raised his voice and said, "We've been texting you all morning telling you we were late, but if you're going to be rude!" I was stunned. I started to say, "Hey, I'm not being rude, I just woke up and turned my phone on..." but he had already hung up on me before I could explain. Immediately I called back but he did not answer so I left a voice mail, explaining the same thing: I was not being rude, I had just woken up and I had not seen their texts, so I needed to know how long they would be. My daughter had to leave for work and I would need to go let them in. But he did not respond to my voice mail. Then I texted basically the same thing, and got no answer. I did not get a reply until I "cursed" telling him that we only had a small window of time to get this done and now we were "f'ed". Then he responded, by TEXT, saying I was rude on the phone and rude in my texts and that he was going to post my personal information publicly along with screenshots of our text conversation. Can you imagine a service provider threatening to post a customer's private information in public? Because he thought I was being rude about them being late? I had literally woken up 2 minutes before I called him, probably had a gruff morning voice, but I had the chance to get one question out: "Hey, are you guys on your way?" and that is the reason this entire debacle happened, other than them being late in the first place. Unhinged is the word that comes to mind. It's up to you whether you want to deal with a company like this, I certainly would never use them again. I am attaching our text conversation, mainly because they threatened to, so I may as well put it out there. Please keep in mind, I never raised my voice, never said a rude thing about them, I only asked if they were on their way and this guy lost his sh*t, hung up on me, lost a good customer and warranted this review.

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Reviews are largely positive. People highlight friendly, professional service, impressive cleaning results, and fair pricing.

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Arcane Carpet Cleaners Reviews in Other Languages

Ask the Community - Arcane Carpet Cleaners

What do you clean the carpets with? Is it steam or soap and water?

We pre spray, agitate/scrub, then yes we steam clean/sanitize the carpets

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Review Highlights - Arcane Carpet Cleaners

“Of course it's been vacuumed multiple, but ephraim showed me the amount of dog hair that was still stuck in it!”

Mentioned in 75 reviews

Read more highlights

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Arcane Carpet Cleaners - carpet_cleaning - Updated October 2026

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