I had a rug that needed cutting, bonded and cleaned. They drove down to SC to pick up and again to…read moredeliver. It looks beautiful! They did a great job! It was a thick silk/wool and Zakar bonded by hand. The price was very fair. I highly recommend them!

Its always a gamble buying a rug online, even though, i had a pretty good idea of what I wanted…read more However, I have to say that the customer service went beyond what is normal. I had an instant response to a rug I inquired about. Not only that, but they organized for me to have a facetime call so I could see the rug as I was unsure about how the color would look. These guys were super nice, they rolled a number of rugs out as i was talking to them, and honored the price of a similar rug I was looking at. They sent the rug out that same day and it arrived promptly and looks amazing. 10 stars for this business wouldn't hesitate to buy again. Its hard to survive as a small business these days but I feel that its important to recognize those who embrace customer service, responsiveness and easy of communication making it like a friendly local business. Thank you magic rugs

Dennis is an incredible upholsterer! He recovered a banquette bench in a challenging fabric, and…read moreit is pure perfection! He is highly professional, communicative, punctual and has very fair pricing. I will definitely use his services again.

Very professional, knowledgeable about what my chairs needed and he produced the most beautiful…read morechairs! I'm beyond thrilled about going with Revived Upholstery!

We looked everywhere before landing in Z home furnishings, I've got to say that David made our…read moredesign journey SO easy, he was very knowledgeable in his products, what we could do with it (leather, feet & nail choices). Said it would take 20 weeks, it arrived early and we are both elated and pleased with our 2 couches & ottoman. Received several compliments already! We highly recommend David and Z Home to anyone looking for affordable customizable high quality furniture.

Absolutely the best in fine upholstered furniture. I purchased a beautiful sofa and a gorgeous…read morechair with ottoman from David. He recently moved to the Fort Mill/Tega Cay area and is open on Saturday and Sunday but I called him and he met me at the store on Thursday at 2:00 pm. He is very open to making appointments. You should call and see the beautiful furniture he has!

great customer service, they provide rug pads for a reason of protecting your wood floors and the…read morebottom knots of the rug's integrity. when you walk on the rug it feels much softer and smoother when the pads are placed on the bottom of it. the pad will keep the knots from shifting and eventually get lose. the pads come in as a priority before you lay down your rug on the floor.

Rugs are an okay value. They make their money on rug pads which are automatically added to each…read moreorder. You cant return the pads for a refund. They say they are "custom sized" for the rug you purchase which is obvious BS considering there are only so many standard sizes of rugs. The pads SMELL like sewer gas and the smell wont come out. Support would not refund 1 of 8 pads requested due to the smell that can't be removed, they recommended I "air it out" which hasn't worked already. $120 of $1000 wasted with no recourse

When me and my husband walked into this store, John Randall immediately got our attention and made…read moresure I came out happy and pleased with my purchase. He explain to me about all the different mattresses and help me pick out what was best for me and my husband!!!!! He said you to lie down and make sure it's right for you. If you need a good mattress go to mattress warehouse in gastonia and ask for John. You will thank me later. The price is phenomenal.

I gave a one for the salesperson who was excellent. The quality of the product is poor. The…read morewarranty is a scam because there is no warranty. I wasted 4 months waiting on a response so I requested the store manager to come out and do these ridiculous instructions. The manager said it good but the warranty says it wasn't. I'm a senior and couldn't afford the high end beds so if they don't replace the less expensive beds, they won't replace the higher end ones. DO NOT BUY!!!!!!

We had a great experience working w/ James to secure carpet for our main bedroom. The store is…read morelarge and has a great variety and selection of different types of flooring. We had an idea of what we were looking for and James was very helpful with helping us with our selection, explaining what padding would work best with the carpet, and helping us figure out how much flooring was needed for the room. Additionally, he was very sweet to our daughter as she asked questions about every colorful carpet in the store ;o)!! GREAT CUSTOMER EXPERIENCE!!

I've had the best experience here at Carpet & Flooring Liquidators and James was the biggest…read morereason. He is helpful, honest and knows the business. My husband and I visited the store as we were planning and the knowledge James shared really helped prepare us for the choices we would have to make. It also helped us budget more so that we could get the products that we wanted. Thank You James for knowing the business and being some of the best Customer Service we have ever received. Teresa P

Initially provided a 2 week time frame, I could barely get in the door (not a problem, I thought he…read moremust be good & busy), I go back & he lost my chair & material. He requested another 2 weeks, he found my chair & fabric, but after a month still had nothing done. So I took the chair & material to another place.

Super They went outside their norm to help me…read moreThey repaired my awningi for my camper. Extremely friendly and played 60s and 70s music in the shop. Did it with a smile Great experience

Me and my wife have been in actively looking for a love seat to replace our old one. After…read moresearching for a few weekends at several local furniture stores. We decided to checkout Rooms to Go@Concord Mills. The experience went very well. We were greeted at the door by sales associate Haley. She was well versed with the products. We explained to Haley what we were looking for and needed to be budget friendly. We settled on the ideal love seat that meet our needs. I told Haley that she must have been a manager or something. She said with a smile, "this is my 2nd day on the job". In my book Haley is a valuable asset for doing such a good job with 2 days under her belt. My only issue is the company doesn't offer a military discount. The manager told me that they donate to the veterans. That's my only issue with my RTG experience. They need to better toward veterans...

I shopped with Brandon White, at Rooms to Go, Concord Mills Mall (Concord, NC). Good salespeople…read moreare hard to find. Brandon not only made my son and I feel comfortable about our purchase, he provided insight into all of the features and benefits of our new sofa. We've been to the store four times. He made us feel cared for and asked, every step of the way, what he could do to make our experience more pleasant. He's patient, gregarious and kind. Because of Brandon, I know so got the best bang for the buck and I'm confident that I'll be a return customer. The financing option for the Veteran's Day Sale is exceptional. See Brandon White when you go to Rooms to Go, Concord Mills. Thank me later!