Great service; not overwhelming with fancy phrases! Simply good. Am happy that I found it in…read morecomparison with all those advertised bigger shops

From the owner: In Our Gastonia Mattress Store Every Customer Every Minute of Every Day Saves 55%-70% on Every…read moreMattress in our Mattress Store Gastonia at 206 S New Hope Rd, Gastonia, North Carolina 28054.

Great service,, very professional and friendly,,,,wouldn't purchase from any other placeread more

We purchased our Sapphire mattress and box spring from Antonio at the Gastonia location on…read more04/06/24. The purchase was seamless and the product and warranty were explained in detail. The delivery was made on time as scheduled but we ran into a problem which was my fault. We had an expandable head and footboard so I just installed the same rails in the Queen sized hook slots. The problem was that our old rails were too short for the Queen mattress. Mark and Levi the delivery men suggested I call the Gastonia store and see if they had hook type 83 in. rails in stock. When Antonio said he did have them they said they would run back to the store and pick them up and return and install them, which they did. This was service above and beyond what we expected. Great Job, Antonio, Mark, and Levi. Mark and Sandra S., Gastonia, NC

I've purchased several times from this business & I have to admit this is not a high pressure sells…read morestore . I love the variety of so many things they have in the store and able to order for you . Great customer service here & im already thinking of the next piece of furniture I'm buying from here

We are very pleased with the quality and price we paid for the recliners and the couch we…read morepurchased!!!! Staff is very knowledgeable and helpful. We highly recommended them!!!

I have purchased several mattress over the year's with Mattress Warehouse, all from the previous…read moreowners- who I loved! I was so pleased that the new ownership is just as great as Doug was! I want to thank Cindy for her work with me on replacing my old mattress I got from Doug. She honored the warranty and helped me in getting a discount on a new mattress even though they don't carry that brand anymore. She was so polite and helpful, she even responded to emails within minutes on a Sunday morning! I purchased my new mattress from Jason at the UNCC location, he was so much help! He took time to explain the showroom layout and gave me time to look. He came back and was very helpful answering some of my questions and giving honest recommendations. I appreciate the no pressure environment, his knowledge of the product and his help after the sale. Besides having the best prices of any mattress store I've seen, they have good products and make you feel good about what you're buying. He set up my free delivery and I was done with paperwork in minutes. I would encourage anyone looking for a new mattress to visit Jason at UNCC location-- prices are the best I've seen and he made the buying experience so easy. Thanks again!

Best price mattresses! There is only one employee from what I can tell, and he's very nice. They…read morelist the price for the boxspring and mattress as well as only the mattress. Free delivery too. Very friendly and helpful. Definitely check this place out before you buy a new mattress!

Please do not bother to shop at this location. Worst customer service and experience to purchase a…read morecommon household item-a full size mattress and base. Purchase was made in mid December with estimated delivery of Dec. 31st. No communication at all!! Follow up call with manager, John, who shared order was scheduled for Jan. 10th and if had any other questions should contact him directly. Today is Jan. 10th @ 6:37 pm. No delivery, no communication. Second follow up call with John who shared delivery changed to Jan. 19th and not sure by who or why. After checking further, he shared not sure if mattress/base will be delivered on 19th or 24th and suggested cancellation with full refund. Waiting for email of cancellation receipt and refund in next 2 to 3 days. Please save yourself time and money by not shopping here. Checked one star because did not have an option for a lower score. This has nothing to do with COVID. Bad service is bad service!!!

Wonderful experience! Malcolm was very professional and helpful. We are elated with our new…read moremattress.

We had some initial issues with the Mattress we wanted but the assistant manager Marriott (I…read moreapologize if that's the wrong name!) helped us get the mattress we loved at a great price!

Beth was an amazing Sleep Expert and was extremely patient and helpful. She is great with people…read moreand was extremely knowledge about all the beds! Will definitely recommend her to people!

Working with y'all has been great. Our family member has health issues that makes sleeping and…read morecomfort difficult. I myself spent 34 days in hospital 3 yrs ago with a severe illness and emergency surgery. To say my back (I have bulging discs ) was trashed is an understatement. We bought a Sterns and Foster with adjustable frame when I got home. It was great!! It helped my back and with my next 2 surgeries. Problem is that 3 yr old mattress has body indentations that don't pop back up even when sleeping on other side. I didn't want him to go thru the same thing. The service and set up was great. I love that all materials are from the US and without chemicals, fiberglass etc. also, some of the nicest people you'll meet. I highly recommend them and we will definitely shop here again. For someone with neck issues (disc replacement ) and lower back issues a great mattress is a must for me, so I'll be seeing y'all again real soon. Anyone needing a great mattress go check them out.

I just love shopping at our local small family owned Business when I have a choice of where to…read moreshop.. At The Mattress Store in Indian Land, SC I found exactly what I was looking for & the staff there was just wonderful! I had a real good feeling as soon as I walked in & they didn't let me down.. The Service was 2nd to none & they taught me a lot about Mattresses.. I had no idea there is so much you need to know before making a purchase.. I highly recommend The Mattress Store in Indian Land, SC / 5 Stars *****

I had, in my mind, purchased a mattress elsewhere and was just doing my due diligence to make sure…read moreI wasn't missing out on a better mattress and/or better deal. The way Chris walked me through choosing the right mattress at the right price, I felt like the process was about me and what I needed, not about making and closing the sale. Thanks mattress professional CW6512 at store 2GC for the great deal on what I am sure is going to be a great mattress!

This is a follow up on a post I wrote about Mattress Firm on 12/24/2016. After sending the…read moreinformation they request to help remedy this situation, I have not heard anything from them. WHATS GOING ON...DO THEY REALLY CARE...

Amazing locally owned furniture store. The owner is so welcoming and will help you with whatever…read moreyou need and answer all your questions. We purchased a beautiful TV cabinet for a great deal. Everything in the store is reasonably priced and good quality pieces. We will not be going anywhere else to buy furniture in the future. My husband didn't even have to assist loading the piece they loaded it for us. We will be heading back to look more next time we have a chance.

From the moment we walked in everyone was really nice , let us go straight to the beds, they had a…read morelot to choose from,we had an excellent sales girl she was so sweet , so was the whole family ! We will be back in the future !

A really great product. Our really expensive two year old Beautyrest mattress was falling apart…read moreand my back was killing me. We went to the Huntersville store on the recommendation of our daughter. Leah showed us in the inside components of mattress construction. Quite a difference when you see what is inside. We got a really great mattress from OMF at half the price that we paid for the brand name. We love it and I am getting a good nights sleep.

Great service in the showroom and great delivery folks. I liked they had examples of each mattress…read morecut open in the showrooms and explained the construction of each. The prices were also less than the other places "huge, incredible sale" prices. Another mattress store only talked about the magic black cooling crystals inside their mattress; it sounded like a cheesy marketing line. This is our second mattress from them. The first lasted 15+ years. The delivery guys were quick, professional, and took away the old mattress for $5.