Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

I was amazed at the excellent work of the Supreme Creations team on our gazebo project. Every step…read morewas carefully discussed and planned by experts who knew what they were doing during the clearing, excavating, cement laying, structure installation and electrical installation and TEP inspection. The original price quote was very fair, as was an extra fee for additional work that I requested. The team was professional and friendly, and I would definitely return to them in the future.

I can't praise and thank this family enough. I broke my leg and could not struggle into our house…read morewithout weight bearing handrails on our garage steps. Supreme Creations made time in their busy schedule to fabricate and install handrails before my return home.

Did great work. Wanted him to tile entire home but, we found out he is not bonded, licensed or…read moreinsured. If he was, we would probably have him do the job.

Iván gave me a quote over the phone, I included pics of tile, design and sqft we scheduled a day…read morefor tile installation. he then rescheduled last minute, came to my house today and then quoted me 3 times what he had previously said. honesty is the key to good business Ivan!!!!

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

My brother and I work for a local remodeling company. The homeowner wanted an epoxy floor, so I…read morerecommended to the project manager that he reach out to American Epoxy Arizona. I had seen their work before on a chapel floor with gold flakes--it looked awesome. Their communication was excellent, they sent their team out promptly, and the project was completed quickly and professionally. The floor looks amazing! Whenever someone asks me about epoxy, I'll be sure to send them your way. Thanks again!

Great salesman. Looked great for almost a year…read more Cracked, continuing to bubble. No return calls, yet said they did. Also said sent someone out and repaired. Then said out of color. Then no response. Address on Hayhurst is a residential home. Very poor quality and service. Strongly suggest avoiding this Company.

The crew was exceptional and their attention to detail was outstanding. They went above and beyond…read moreat least a dozen times to finesse/fix things with our old house so it wouldn't distract from their craftsmanship and product. I'll definitely call them again when we are ready for phase 2. Tom's knowledge and experience were spot on.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

These guys are freaking wizards. Frank's crew transformed a stained, cracked 30-year-old garage…read morefloor into a flawlessly smooth epoxied surface -- on time, on budget, and done right. To avoid leaving holes in the epoxied floor around the legs of a makeshift work table built by a previous owner, they removed it at no extra charge and with no complaint after I was unable to unbolt it from the garage wall myself. Even the contraction joints and the stem wall were free of any flaws. The crew treated them as carefully as they did the rest of the floor. Exceptional craftmanship from start to finish. I couldn't be happier with the results, and would hire this contractor again without hesitation. Honest, skilled, and highly professional -- it doesn't get much better than this.

Frank and his team did an excellent job helping us select a coating for our concrete pad and…read morecompleting it quickly. Frank was easy to work with for establishing a quote. He brought out several color samples to help us match our brick and house work. Once finalized, we were able to schedule quickly with the work being finished within a week. I highly recommend this team.

We've been going to Lupe and his guys for many years for several different projects. Javier is the…read morebest, and they've always gone above my expectations! I can never make up my mind about what I want and Lupe is so patient and helpful! Won't go to a different flooring place ever again!

I went to four stores in Tucson hoping to find a replacement tile- most ignored me as my request…read morewas so minor or sent me on with no help- father and son at Tanner went out of their way to be helpful and charged me next to nothing for their time and materials