I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

came & said the hose wasn't on tight enough, 2 days later the hose leaked so I'll replace itread more

We had a water service replaced by Colin the plumber. They did a wonderful job, from the office…read morestaff to the estimator to the crew who did the work, including the owner who was leading our crew. There price was very competitive and the quality of their work was a breath of fresh air! They were on time and everything they promised was delivered. I recommend them highly! James C.

Justin from Colin the Plumber was outstanding. He inspected our drain using a camera, thoroughly…read moreexplained what he found, and gave us a clear diagnosis along with several options for future cleaning and maintenance. There was absolutely no high-pressure sales pitch--just honest, professional advice that allowed us to make an informed decision. Justin was knowledgeable, courteous, and took the time to answer all of our questions. We were very impressed with his professionalism and the quality of his work. It's refreshing to deal with a company that focuses on helping the customer instead of pushing unnecessary services. I highly recommend Justin and Colin the Plumber. We will definitely call them again for any future plumbing needs.

My wife and I have used BP Plumbing for 20+ years. Bryan the company owner is quick to return…read morephone calls. Bryan will routinely schedule to come over to address the issue and his products and pricing are very reasonable and competitive. Our major reason we have used BP Plumbing is Bryan's honesty and he can be trusted!

Brian is a straight shooter, reasonable, efficient, and punctual. Initially, I was looking for a…read morequote to flush my hot water heater and his first question was why. Told me he didn't recommend it along with some other useful information and offered to check the tank for model and age, etc. He obviously could tell this was my first plumbing call, but he didn't speak condescendingly, like the first plumber I called. He was patient with me and honest with his recommendation, not just trying to get another sale, so I felt confident he would be reasonably priced. I had a slow leak in the upstairs shower so I asked Brian to look into it. He and his assistant were right on time as scheduled and were in and out within an hour. Fixed the leak, cleaned the mess, and gave me some follow up instructions. Have not had issues since. I will use BP Plumbing again.

Joe did a few jobs for me. Besides fixing the toilet, as to why it wasn't draining properly, he…read morereplaced the water heater, which was more than quite old, and he replaced the kitchen sink drainage pipes and put new piping in the cellar. The price was right! :)

Great work at a reasonable price!! Joe was very courteous and took time to explain the work he was…read moredoing.

Jimmy's been out plumber for years. He's always professional, knowledge, and the bill is always…read morereasonable. Plus he's such a nice guy.

For 2 times in a month, Crowley has been my hero! They came the same day each time and fixed my…read moreproblems with professionalism and quality. I wouldn't go with any other plumbing service!!!!

Tyler was quick to respond to our request to diagnose a loud noise in our plumbing. He diagnosed…read morethe problem and quickly made the repair (replacement of a leaky outdoor hose faucet). He also noted a leak in our pressure control valve and we discussed other valve replacements we've been wanting to do for some time. Tyler gave us a quote for the work that was well within our budget, and scheduled a date to return. He completed the work in much less time than we expected....2 hours to replace the pressure control valve with two meters (inbound & outbound) that will make future adjustments easy. He also replaced the valve for the water heater and added a valve for the furnace humidifier water supply. And, he replaced the hot & cold supply valves for our washing machine, which were the originals from when the house was built over 50 years ago. Tyler is very friendly and personable, and he took the time to clearly explain everything. He was was a pleasure to do business with! We highly recommend him for any of your plumbing needs, and will definitely call on him for any future plumbing requirements we may have!

James thoughtfully and carefully solved our issue and explained what caused it. We have used Pride…read morePlumbing to handle a variety of deferred maintenance in our home since moving to Rochester 6 years ago. Every plumber has been excellent. Highly recommend.

I had an issue with my main water shut off in my basement and Ethan came to the house and replaced…read morethe faulty valve, he also stayed until the county water department came out to turn the water back on and make sure that all was working. Great job and fairly quick

Jameson was very professional and an expert plumber. He fixed about 4 problems I had from the…read moreprevious owner doing DIY projects. He was friendly and explained things well and I felt comfortable having him in my home. Thank you!