From the very beginning when I started inquiring for estimates this company stood out. They replied…read morequickly & gave me thorough information. Came in for a free estimate, didn't feel pressured to accept anything. All of the employees are very friendly. I felt very comfortable. Now as far as the work done, we brought in my son's 2003 Subaru because his car was hit in a parking lot, they gave us a very fair estimate. We brought the vehicle in the next day, they gave us a 2-3 day estimate time of the vehicle being ready. Car was ready when they said, the work done was way more than we could have hoped for, they left it brand new they even buffed out and fixed some spots on the bumper that weren't part of the accident! Great quality work, with honest service, what more can you ask for! Bring your vehicle in, you won't regret it. I will be recommending to all my friends & family!

We got rear-ended in late January. NYLA was great because they were able to take in our car…read moreimmediately. The longer we worked with them, the more disappointed we became. The first estimate was that we would get our car back in two weeks. Then after that, it became every 3-5 days, with some times where they would never respond back. We finally got our car back about 6 weeks later with more problems. The fuse box was falling off and the man told me, "There's documentation that shows it was like that when it came in." I was floored...I didn't sign off on any documentation. The suggestion from the staff was to tape the cover back up with double sided tape. The rear window wiper was installed upside down (the wiper was cleaning the license plate instead of the window), the gear shifter was very sticky, and there was a part missing from the gear box. All damages were cosmetic on the rear end, so we're not sure what they were doing in the gear box to begin with. We asked them to replace the plug and after multiple times of inquiring when it would come in, we ended up just giving up. The guys who work here are really nice. They had our car for a long time and fixed a dent for us for free, but in this case I would have preferred professional competence over "really nice". It seems like they're more geared towards auto detail instead of auto collision.

So... your girl still can't parallel park. To be honest, the curb came out of no where and sneak…read moreattacked my bumper. That's my story and I'm sticking to it. Anyway, my poor car. Bumper cracked and paint missing. I got to calling around different auto body shops, all who told me their expensive prices and how they would have to remove my bumper to paint it and how it could mess up my car sensors and blah blah blah. Sir, give me my keys back. I found All In The Details on TikTok (the best app everrrr) as I was looking for auto body shops who can paint a part of a car and tape off the rest of the car. Robert did an AMAZING job. He even travels to you! Just make sure you have enough room where your car is parked. He also specializes in restoring rims, painting rims, car detailing etc. Check out his Instagram: @allinthedetails21_llc I will recommended & return (if another curb acts up again lol).

They did an amazing job on my car , made it look brand new . They also saved me some money by doing…read morea repair for me I had scheduled to have done at the dealership . They will definitely do all my debt work from now on . Excellent work

We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

Damaged the air damn for my Mercedes E350. It was hanging low and away from the body of the car and…read moreit looked hideous. I called Ricky, got a quick estimate over the phone and had him come over Didn't think he'd fix my that day, but he did, at a reasonable price and with quality work. If use Ricky again

I had an outstanding experience with them! From start to finish, their team demonstrated…read moreprofessionalism, expertise, and genuine care for my vehicle. After a minor collision, I was stressed about getting my car repaired, but this place made the entire process seamless. Alex was incredibly helpful, guiding me through every step and keeping me updated throughout. Muchas gracias por todo, muy recomendado!!

Most honest and conscientious auto body place in Maryland. They will wrestle with the insurance…read morecompany to get the job done!!

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Well, I returned 3 weeks later b/c someone tagged my brand new and newly painted bumper cover on my…read moreBMW. I called for an appointment, arrive and recieved a quote and time estimate. They completed it on time and are THEE freindliest group of individuals you would ever meet. They stuck to the quote so there were no hidden fees or tacked on charges. Kudos to Erik, again, for taking care of me. The bumper looks brand new, again. I can't give them enough accolades!

Was able to give a quote to a recent accident which I did not notice the damage until the next day…read more Frustrating that parking in a store's lot and get dinged rear quarter panel. They gave me a quote and was able to take me the next day. Super friendly, kept me advised of the progress and approximate delivery date. Matching the color exactly. These guys are professionals.

Took my vehicle to these guys a few months ago and was pleasantly surprised by the results. First…read moreof all exceptional customer service. They go into depth with about damage and repairs needed. They work with insurance company to ensure you are getting true and honest service. While it took longer than expected for my cars repairs Han would call periodically to provide status and give me assurance that the car is be worked on. Definitely recommend to others.

I will give a negative star rating if it is an option. The Han's body shop is terrible and rude…read more They damaged my car when repairing the door. When I reached out to Mr. Han, the owner, he was very rude. He refused to take any responsibility and yelled at me like crazy. It is a truly traumatic experience. Don't go there!

My car looks amazing, the price was very reasonable, the owners are trustworthy and worked with me…read moreto get my car back when I needed it....highly recommend!!!

Outstanding service and a great value! Brought in my Subaru Forester to get the housing on my side…read moremirror replaced. They did an outstanding job for hundreds less than what the Subaru dealer was asking. Dropping off my vehicle and getting the work done was super easy! Donna took the time to examine the damage to my vehicle and explained everything that went into the estimate. They turned around the repair in no time and I was back on the road within 24 hours.