The good: Clean dining area and arcade cabinets The bad: Where to begin. Party of six went for Trivia Night, the trivia employees were friendlier than the staff here. It was happy hour all night but when our three checks arrived, everything was full price. When we brought this up with the waitress, it was like she was anticipating this and quickly corrected the pricing. Definitely a calculated move and incredibly off putting. The food was your typical bar offerings, nothing unique but I wasn't expecting it to be a Hells Kitchen experience. The prices were out of world pricing, $18 for subpar chicken tenders or $12 for a vanilla shake lmao? I get inflation but that's criminal. Trivia night is 8-10pm yet the kitchen closes at 8:15 so we had to scramble to find what we wanted. Then the bar closes at 9:30, trivia isn't even over with then, do they not like cash in the register? It was a cold 50 degrees outside, I asked two employees if they could close the propped open doors. Both expressed that the manager wanted them open as if it was some fire escape or zombie were about to chase us. There was maybe, at best, 12 people in the place- no reason to make your guests cold and uncomfortable so the empty West Gate plaza could hear the same three Rihanna songs being played. TL;DR: go elsewhere if you want drinks and food at West Gate, they have a ton of competition but don't seem bothered. read more

Had a great time! Had some great food and celebrated a birthday with familiy. very welcoming staff and cozy environment. Here in Arizona on a family trip and made some great memories here. Thank you for making this time worthwhile! read more

False advertising!! The website said bottomless mimosas on Sept 25th however the waitress said they did not offer them on game days. The manager did attempt to make it right by comping 2 free mimosas. Our waitress however seems very upset we talked to the manager and treated us poorly for the rest of our stay. 100% would not return! The waitress was probably the worst waitress I've ever had! read more

Carousel Bar - False advertising! - Breakfast & Brunch Near Me - Glendale, Arizona

Heard about this place and stopped by for a quick dinner and wanted to play some games. We walked in and was greeted by a nice hostess who gave us seats on the patio outside. You have a nice view of the water fountains at West Gate. I ordered the Philly cheesesteak sandwich with garlic fries. The sandwich was good, it just needed quite a bit of salt. The fries were okay. The atmosphere is nice and there were some good jams playing. I deducted a star for the lack of games. For a bar that's advertising as an arcade bar there's not many choices to pick from. If you're looking for more of an arcade experience I would choose somewhere else. Although if you're in the area and just need a quick bite, I'd recommend. read more

Carousel Bar - Breakfast & Brunch Near Me - Glendale, Arizona

They don't offer any accommodation for disabled people. I tried to enjoy a night out with my significant other and my medical alert service dog, and they wouldn't allow us to sit inside and tried to force us to sit outside because we had a dog with us. The lady at the front desk refused to listen to the laws presented by the ADA and told us it doesn't matter what type of dog he was, it was "policy" to sit us outside and he wasn't allowed inside while I would have played the arcade games. By law my medical alert service dog is allowed anywhere the general public is allowed and is not subject to discrimination seating. I Was super mad and sad about everything because I truly enjoy arcade games and would have loved to have a chance to play. read more

Carousel Bar - My medical alert service dog who is task trained - Breakfast & Brunch Near Me - Glendale, Arizona

The food was delicious and the atmosphere brought me back to my childhood. The drinks were lit! read more

Carousel Bar - Signature drinks - Breakfast & Brunch Near Me - Glendale, Arizona

Me and hubby came to have a drink and check out the live DJ but nobody would wait on us :( I get it it was crazy crowded but twice tried to flag down a server / waitress, one girl wouldn't even come to our table when me and hubby were trying to get her attention! My husband wants to try again another time but I don't know I'm undecided if we got snubbed cuz we're not 20s ?? I mean we wanted to have fun too .. oh well went to Bar Louie instead. :( read more

Place advertised that they have the NFL package, yet upon arrival they had one station ( not a game) on all 50 TV sets. We arrived at halftime of all morning games. Hostess was clueless as well. Another annoying thing is a bouncer at noon checking my ID before I enter to eat brunch. Never been carded to eat brunch, but this dump thinks that is the way to operate. Over- crowded, no masks on anybody...a covid strain factory. read more

Walked into this place around 11:15 am on Sunday, the 26th, for my birthday brunch and some fun. It was pretty much dead, which should've been a sign. Walked out about 5 minutes later. The only person that talked to us was the person who seated us. I counted about 5 young employees hanging out in the bar area & a security guard. Noone acknowledged us or looked at as for the 5 minutes we were seated. The music was so loud you couldn't converse at a normal level. This place could be great if they got good enployees and learned how to treat customers. Please, get it together, management. 0/10, would never recommend. Go to Salt a few doors down for excellent drinks, food and service. read more

After a Coyotes game on 2/25/2022 we were looking for a fun place to grab a late dinner and have a drink. We went over here because the DJ was playing our type of music. They charged $10 cover for guys, not a huge deal. They sat us at a high top, we checked the menu on our phones. We waited patiently for about 10 minutes before flagging a waitress over to take our order, not the friendliest and probably because we weren't in her area. She informs us that the kitchen is closed so we decide to go somewhere else. We ask the girl who took our cover if we could get our money back since no food was being served, she said no kinda rudely. It wasn't worth the $20 to continue arguing with this girl wearing lingerie so we left. We were back for another Coyotes game on 2/27/2022 and obviously we didn't return here. We were back yesterday 3/1/2022 at Westgate to celebrate a friend's birthday and once again we didn't return. Two more Coyotes home games in the next three days and we are not stopping by or recommending this place. read more

The drinks are over priced!! $13 for a well gin and tonic!!! Can't even taste the gin or tonic, it's like drinking club soda to be accurate. I Don't recommend this place. read more

Came for brunch fairly early on a Sunday. Walking up, the volume of the DJ was MEGA loud. It's probably because I'm getting old but I like to be able to hear the conversations I'm having over food and not have to yell LOL that's the minus one star. We had a super cute waitress, she was hella quick & attentive. Of course we came for the bottomless mimosas & she didn't let our glasses sit empty for even a minute. We ordered some food, but I was hungover and could only stomach the little side salad I ordered. We got a couple of breakfast entrees but my tummy was not feeling it and I don't even remember what they were. Bottomless isn't really a thing in the bay area anymore since covid so it's nice when I'm in Phoenix(my second home) that I get to feel a sense of "normalcy" and bottomless mimosas definitely do the trick! read more

Sooo, we decided to day drink and play games.... not starting off well at all! One of the servers 'passed' us to another server almost immediately. I thought the gesture to be extremely rude and I was thrown off from that moment on. The newly assigned server acted as if this was her first day. She didn't know the menu, and wasn't sure of sop's. We ordered drinks and water, got the drinks but no water. 20 minutes later, still no water. We ordered food, food came- still no water. Oh wait, we just received TWO rounds of water! Guess they realized it's the desert? Don't misunderstand me, the new server was very polite; just not well trained. The fish bowl was disgusting (we paid for it but didn't drink it). Flatbread was better than average. We had to search for the server 20 MORE minutes just to pay the bill and I Just couldn't get past the first minutes of the whole experience read more

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Music is great, staff is nice, food was ok. Kid friendly during the day. The only thing I didn't like was that it's cash only for arcade cards. We had a tiki drink and it was ok... definitely not $13 worth but it is what it is for the area read more

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It's a cool space. There is a large carousel (as the name implies) in the center as the bar and a bunch of arcade games around the perimeter. I didn't actually try to play the games so not sure how much they cost. The food was meh. It is exactly what you'd expect, nothing spectacular but way overpriced. I guess you're paying for the ambiance. But seriously, $16 for a flatbread I could make better at home? Won't be coming back. read more

Carousel Bar - Inside - Breakfast & Brunch Near Me - Glendale, Arizona

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Fun place for drinks but the food was awful. I ordered the pizza and the dough was uncooked. And food is over priced.

They have really good drinks. i haven't been able to try the food yet since the kitchen is always closed when i go so maybe if it was open a bit longer, i would be able to. The one downer is that there is always 2 pipes leaking from the roof. other than that, i have no other complaints read more

Picked this place because the concept sounded cool plus we could watch the first round of the basketball game. The overall place is still a bar. We came during the early afternoon on a Sunday with a large party of ten. It was brunch only so some of my kids were not too thrilled. They wanted lunch. But they survived! Food was hit and miss. The hubby's lockbox sandwich was pronounced awesome. My Carousel toast was not as described on the menu. It was cold, cold enough the egg yolk was solid instead of runny. The avocado did not taste too fresh and the cream cheese was overwhelming. Both had the weird onion things and three little seeds. Truffle fries app was pretty good. The McGriddle knock off was okay but the large sugar crystals were so hard it made it challenging to bite without fear of a hard crunch. Steak and eggs was okay. For being a Korean ribeye and $24, it was probably the biggest disappointment. Very fatty and granular. The veggie side was just all peppers so that was wholly untouched. The Carousel breakfast was fine basic food fare. Smash Bros pancakes were cute but the youngest says its too much on the plate! Part of the draw was the retro arcade games. Sadly, over 70% of the games just ate your tokens or had so much sticky residue that you couldn't play. Service was fair but we waited quite a bit for drinks and refills. For a place that is normally a bar, that was confusing. There seemed to be a lot of employees but not good service. Fries app ended up arriving at same time as our food. Perhaps it is coming out of the pandemic or something, but I really had higher hopes after its spotlight on the Westgate Instagram page. read more

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First time here and this place was amazing! The food was fantastic and our server was great. Its as good as it looks I definitely will be coming back read more

Carousel Bar - S'mores French toast - Breakfast & Brunch Near Me - Glendale, Arizona

We went there for an 4pm early dinner and a beer. It was 3 adults and 2 children. we ordered an appetizer and beer. After figuring out what we wanted for dinner, we placed our order. The server can back to tell us that there was no avocado for the chicken club. We said no problem we'd take it without. she next came back to tell us they were out of pasta for the bacon mac and cheese. During our conversation, the server told us that it was a Mexican themed party night and talked about how well they tip. When we asked about how they could be out of pasta, she said they really are not that big on their "dinners". They are a night club. That's not what the website says. So feeling not very welcome, we left and had to start over at a different place. I emailed them to express our experience. Never received a message back. They seem to only want the hard partying people who get drunk and tip extra well. Looked like a fun place online, but no it sucked. read more

First time I came here, they tried to take my 100% legal and legit license because their manager said it was fake. Employees/security are not the friendliest. Not a bar that's fun to the younger/college crowd. read more

Stopped here for drinks with some friends. We ordered a few plates to snack on. I have to say the carne asada nachos were definitely our favorite. It's a great atmosphere and really great music. read more

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My fiancé and I came here due to another place being packed for brunch. I must say that I was not very impressed with the service at first. It took a while for someone to stop and acknowledge us. We had to stop a lady and then we received service. The food was just mediocre for us. The french toast was good but then it seemed to be too sweet after eating it for a while. The waffle was far too crispy for my liking therefore I didn't finish it. If the waffle were softer then I would have eaten it because the butter and syrup combination was really good. I did enjoy the fresh fruit and the potatoes though! We also had the bottomless mimosas which at first were not bottomless because, as I stated earlier, the service was subpar. After making a statement about our glasses getting to the bottom, our server made sure that we never reached it again! Lol. So to sum everything up, the service was redeemed but food is still just okay. I recommend this place as maybe a second option but not the first for brunch. read more

Carousel Bar - Breakfast & Brunch Near Me - Glendale, Arizona

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Don't order the donuts its literally a bun with powder sugar the drinks are weak and sour. The people next to us were saying the same thing. No dessert drinks like shown on fox 10. What a disappointment. read more

Carousel Bar - Not worth it - Breakfast & Brunch Near Me - Glendale, Arizona

Great place! The staff was friendly and the food was cooked really fast. There are games just like an arcade and it is not overly expensive. My boyfriend and I enjoyed our visit and will definitely be coming back! read more

Carousel Bar - Mac & Cheese burger & garlic fries - Breakfast & Brunch Near Me - Glendale, Arizona

Really fun idea for a bar. The bar is arcade themed with cool arcade games throughout the bar and awesome wall art. I love that the bar is named carousel because they actually have a carousel in the middle of the bar as bar decoration. They have fun drinks like giant milkshakes topped with a slice of cake and cocktails with cotton candy on top. I would definitely recommend this bar for a fun date night place to go or just hang out with friends to have a good time! read more

DJ was decent but service was rude and did not want to provide water. No one would help. Cover was ridiculous considering we were paying for rounds of drinks. Very unhappy with anyone who should have been in charge of customer service read more

Bartender Zach seemed a bit reserved and not as welcoming. It would be great if the customer service could be improved. For being a bartender for 3 years you would think he would treat everyone the same. I hope they take this feedback into consideration. #noneedtobeana** read more

I made a reservation online for my Birthday brunch. It allowed me to book it for 10 AM but apparently they weren't ready. The waitress was no where to be seen most of the time although it was only our table and two people at the bar. DJ doesn't get there until 11. The Mimosas were watered down and not with the initial $15. We bought game cards which then had no money on them and the waitress fixed it but half the games didn't even work. And other waitresses just sat around having selfie time. The food wasn't bad but won't waste my money here again read more

I don't ever write review. But this place deserve it. We came from CA to watch the Football game. We finish eating and decided to get some drinks. Since we was close to this place we decided to go in. Now here why' I'm writing this: The guy at the door, the security made us took our jersey off. Talking about it's policy. So we did it. While we was in there we observe other guests was allow to get in with their jersey on. So I question the security and the door guy. He state that the policy just change 30 mins ago. We ask for the manager, I didn't get his stupid ass name. He came out with a confrontational attitude. He state that the guy was buying a bottle. Nah he was making shit up. The guys was not at no tables. This dumb ass manager think he's slick, instead of making things right he made excuses. Yea I don't wanna say it, but ya get the picture. F**k this place and it's staffs. DONT GO THERE if you're visiting!!! Should've spend my money somewhere else. read more

Service, drinks are terrible l. The only thing missing is the food. I don't understand why I would HAVE to give at least 1 star when it was horrendous!! This place is over packed and everything is dirty! Oh and to add, they ALSO treat the people disrespectfully and it's just WRONG!!! They were kicking out a dude (for who knows what reason) and they threw him out that he fell and before feeling he hit an older women who then fell and hit her head on the pavement. It was BAD, people started saying to call 911 but yet the security's ignored and walked away. They kept yelling to the customer to GET OUT! I mean, these are paying customers and no one was misbehaving but there were a lot of people trying to leave and yet these security's kept on screaming and using profanity! Disgusting! Then the police arrived and they started attacking the people who were there seeking help for that poor women. Who had been pushed because of the security guards. It was such a disgrace that it turned into a horrible situation. One guy was hammered down and pepper spray! Without having to do anything, he was just there trying to get out and look for his wife. Seriously no wonder why the police is NO longer being trusted because they are so bad and I'm thinking that they are NOT good people! Also, the owner of this place needs to acceptably train their staff and ensure this place is safe which is NOT because the staff is who makes it unsafe. This business should be audited too because the bar and bathrooms were disgusting! I will never go to this place again!!!! read more

CAUTION - Enter at your own risk! Air conditioning is BROKEN. Came here for my girlfriends birthday, spent a ton of money. Honestly the five and servers were pretty solid and this place would have been at least 4 stars. But after sweating our asses off and noticing everyone was miserable on a Sunday afternoon we realized something was off. The server basically admitted the AC has been broken for over a month! Completely unacceptable that the owners think that's okay for their patrons to endure during AZ summer. That's something that needs fixing immediately. Take your business elsewhere to Fat Tuesday's or Bar Louie, their AC actually works. read more

Wouldn't even give this place 1 star. We came here cause we thought it'd be a cool place to go and they wouldn't let my husband in because he was wearing camo khaki shorts. They said it was againSt Arizona Liquor Board regulations which is not true because I have worked as a bartender in the state of Arizona and have NEVER heard of that rule. not to mention we had been in 3 other bars before that. We will NEVER go here and they definitely have lost some business. Would love to get in contact with a manager to discuss details about their "state regulated rules" read more

Really cool looking place live dj and the food we had was good had the Philly cheesesteaks Boujee bread but good drinks were good and had there massive dessert drink with sprinkles it was a lot! It was a arcade bar where no one was playing the games but good experience read more

, however, were able to sit us considering nobody else was there in the restaurant. We had a party of maybe 15 yet it took one hour (yes one hour) to get our cocktails. While we waited for or round of drinks there were two parties that sat inside which both tables got served before we even got our first round of drinks even though we ordered first. Some people got their food at our table before others got their drink. Because the part was so large they added gratuity to the bill of 20% which was far over what they deserved. I will never go back there again. If you want to get service go next door to the Lola where they actually know what they are doing. After we left we walked to Fat Tuesdays for a drink and the entire table got served within ten minutes even though the bar was packed. What a concept. read more

Was recommended to check this place out. Looked like a cool atmosphere. They had on their website for Thursday June 3rd, happy hour till 9 half priced apps, good deals on drinks. We arrive and there's a sign, 20% gratuity added to all orders due to an event in the area.. ok fine. Sit down to order, they are NOT honoring the happy hour that's on their website because of the event in the area. Still thought we would try a couple craft drinks. Food and drinks were good. Go to pay, every single item we ordered was $2 more than listed on their menu online!? Plus gratuity. Multiple machines we tried to play didn't work properly but took my money anyways. The two hours we were there the place never got busy to warrant the up charges with gratuity. Not as good as it looks online, pick one of the other many options in the area. read more

There's something wrong with a lot of the machines & they keep double $ triple taking payment.

This place is terrible ! Most of their games didn't work and the cards we purchased stopped working before we ran out of credits. Rip off ! read more

Great brunch place. They have unlimited mimosas for $15 and you can get different kind other than the original orange juice. Not a lot of food options to me but the food is good and it's an arcade bar. They have great music playing and it's all around good vibes for sure. read more

Service is not the best, half the games were broken and drinks were very over priced. Not going to make an effort to come back