Poor service and deceitful website. I purchased headlamps for my vehicle there because the website…read morestated that they install them for free. When I asked, I was told that it was too much work to remove the 2 bolts required to remove the headlight assembly. I won't be back.

Great customer service from the time you enter the store until the time you leave. They give great…read morerecommendations. They give you options instead of trying to persuade you to purchase a certain brand. I will go here for all of my automotive needs!

I needed wipers yesterday and they were on the ball. Helped me out no problem! Put them on for me,…read moreno questions asked. Made me feel like a person, unlike Auto Zone down the road. Thanks team!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Horrible service. Went to get wiper blades and asked the crustacean behind the counter for help…read more Firstly he could be bothered to have a job apparently. Never came out to assist me. Told me the wrong sizes for my car I later found out. Yes I called him a crustacean. Since they weren't having any of it I wasn't either. Go to Advanced Auto Parts down the road. They assisted me as soon as I came I told me the right sizes and put them on.

Nice folks and great customer service! They even have a policy to install new wipers if you buy…read morethem there. Melissa E.

Leonard Truck Outfitters Given a price of $420.00 to put…read moretint on my windows...SUV. Back seat to the back window, dark, where you can't see in. Both front sides and windshield where you can only see a silhouette. That was what I was told I would get. When I got my vehicle back, not what I was told. Can see inside the rear seat to the back from outside. Front, see the driver. Called and wants to charge me $430.00 more to get what I wanted in the first place. Called the Manager this afternoon at 1:25pm and again at 3:20pm. Left on hold for 5 minutes. Finally spoke with her, asked for the District Managers name and number. Gave me his name but wouldn't give me his number. Called Customer Service, spoke with Sharon. Said she would get back with me, that was at 3:32pm. Now 5:53pm. Quality was great for me. Tint isn't my profession. Rely on the professionals. 5 days later... No call from the Store Manager, District Manager or Head Office. Super disappointed. Was recommended by a "friend". Anderson Road, Rock Hill, SC.

Bought a building from them in 2022 that has had a leak in the roof since. Comes with a 5 year…read morewarranty(thank god) so they came out twice and ensured me each time that it was taken care of. Now on the third time and I've been calling for a month and keep getting the run around "call this number, we will transfer you here, email proof here" blah blah. After nearly a month of no call backs or any communication, I finally called Mount Airy instead of the local rock hill and told them either fix the roof or come get the building because I'm not making another payment until one is done your choice, their answer was the maintenance department was 4-5 weeks backlogged.

1 immediate greeting when you enter 2 listens with attention…read moreand polite 3 explains thoroughly 4. Great app that keeps customer up to date 5 and a "biggee" for me: very trustworthy! 6 each and every employee that I encountered was exactly the same: polite, helpful, knowledgeable. 7 their regional manager was there the day I came in with my issue and he gave me a ride home! 8. Special cudoos to Mark and Alex who I spoke with the most during this ordeal with my "new to me"Buick! 9. I will be leaving with my Buick tomorrow with a new tire gifted to me by Pep Boys because they cared so much regarding what I went through after purchasing this car and the car company not reimbursing me. I have never had such care, quality, and service given to me by any company as Pep Boys. They will always have a lifetime customer in me!

The person I spoke to in the store was okay however Mike was very rude over the phone. I didn't…read morehave the money to get the repairs I needed done because the estimate was insane. He hung up the phone after calling me 'dear' and giving a bare minimum explanation of why the estimate was so high.I would not suggest going to this location.

Bad service all around, go directly next door to ORiley's, at least they acknowledge that you…read moreentered the store and want to buy something, trust me on this.

store manager at store 1002 in rock hill sc lied to me twice, he told us on 4-19-20 that he would…read morehave part number SKU #972366 at his store by 5 pm from store 1017. At 6pm we drove 15 miles to town only to find out part was not there. he said he don't know why it was not there and he was the one we talked to on the phone and then apologized. I told him that I should have a discount on the part for having to waste my diesel and time to come to town because its not cheep. He did even better, he said part would be at the store on 4-20-21 by 8:30 am and he will actually give me the part for my inconvenience. I thought to myself and told him that that is why i go to autozone because of the way they treat their customers. so I go back at 11;30 am on 4-20-21 and he tells me the part is not in and they will not be getting it in because the people who are making them are not delivering them no more to autozone and he has no idea when some might get to his store. I left his store 1002 very upset and called 1017 and they said they had the part and put a hold on it with my number until i get there after work.. Why couldn't the store manager at 1002 just tell me he screwed up again. I am still pondering weather or not to change my shopping to O'Reilly's from now on... I don't like nor appreciate liars..

Horrible store! we have been trying to call the store through all departments for days and days and…read moreno one answers! I reported it to corporate and corporate tried to call and they didn't even answer for corporate. Horrible customer service.

If I could leave a Zero star rating, I would…read more I was here last week. They told me that they do not have any oil filters in stock for my 2023 vehicle. That I needed to purchase the oil filter. I Returned with my oil filter that I purchased at Auto Zone. The mechanic told me he didn't charge me for the oil filter. If that's the case, then why didn't he give me a deduction OR ask me for the receipt & deduct the cost of the oil filter? I still paid full price, as if Walmart gave me a new oil filter for a synthetic oil change of $54.88 plus tax. Then to make matters worse, whoever worked on my vehicle got grease on the outside on the driver's side next to the windshield. And also inside all over the steering wheel and on the driver's side door. Ridiculous!!!!! I will never go to the Walmart Auto Center on David Lyle ever again. I have also called their Customer Service Department.

Have a 2021 Mercedes-Benz GLC300 that had a worn out area on the driver's side seat. Bought a new…read morecover online and brought it to them to replace. They did an excellent job at a good price. I had a minor issue and brought it back to them and they made an adjustment at no charge. I recommend this business for car seat repair. Thank you

No reviews but I took a chance on getting my motorcycle seat reupholstered. Dropped it off on a…read moreMonday and he called me that Friday morning with it ready. Used marine grade vinyl with extra padding. Very happy with the end result. They were very friendly, quick turnaround, and fair price. Will use them again if I need anything done.

Terrible customer service. No one was even at the counter to help me. Waited and then had to go…read morearound back to even get someone to talk to me. Waited weeks for them to not fix the problem. I thought I was paying a professional to at least give me something to fix to get my outboard running. They told me even if they replaced one part they wouldn't guarantee it would work. What a waste of time and money. Would not recommend.

Fantastic Family Business. With Bill and Terry you can sell your boat, find a great deal on a boat…read moreand get your precious boat fixed without worrying about getting a run a round and high prices. I know; have done all 3. Was ready to get our boat on the lake Saturday morning, walked in the garage and spotted an oil leak. Brought her to Bill and and called a bit later. Bill told me it was just a filter that came loose, we boat alot; and she will be ready. Wow, what a relief. Was then able to add spare tire for the trailer, new depth finder and more to get ready for boating fun. Thank you Bill and Terry.

Just stopped in to pick up an online order and received the worst customer service I've ever…read morereceived anywhere in my life, and I lived in Chicago once! The employee (shirt said Joy but receipt said Kimberly) never acknowledged that I was there until after I stood there for about 5 minutes while she stood on a ladder and then took a call...and then I had to ask if anyone was working the front. She says "yeah me"...so then I tell her I'm there to pick up an online order. She says "Well I'm busy right now"...nevet once saying she was helping another customer. Then she continued being rude while she checked me out. If she had greeted me from the beginning and said that she would be right with me I would be perfectly fine but she never did...she acted like I was an inconvenience. This is why I NEVER use this location but I accidentally placed my online order there instead of at the Heckle blvd location, it's the BEST! Note to Manager , hire people that actually want to work and not want just a paycheck. Joy was the worst employee I've dealt with at any established, auto, fast food, sporting goods, clothing, you name it she is the worst!

I want to give a BIG THANK YOU to Rico @ this location. He took time out of his Very busy day to…read moremake sure things were taking take of myself & vehicle. He is the Man. He is Very helpful & has AWESOME Customer Service skills. Advance Auto Parts should be great fully to have a nice young man like him employed there. I'm a customer 4 LIFE @ this location. Please make him Employee of The Month or Year. He deserve it. Thank You again Rico. Have a great Xmas & Happy New Year. A VERY satisfied customer.