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Walmart Auto Care Centers

2.0 (3 reviews)
Closed • 7:00 am - 7:00 pm

Services - Walmart Auto Care Centers

Fuel system cleaning

Oil changes

Auto battery or electrical system repair

4 More Services

Tire balancing

Tire installation

Tire repair

Tire rotation

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Valvoline Instant Oil Change

Valvoline Instant Oil Change

(3 reviews)

On 01/27/26 I had the pleasure of getting my oil changed at Valvoline for the first time at your…read morelocation in Rock Hill South Carolina. Your techs, Tevin and Brian, really went above and beyond to make this a great experience. They were friendly, professional, and courteous. They explained each step of the way what was being done. They kept me entertained by chatting with me while getting the job done. These gentlemen are true professionals and are the reason I will return to Valvoline and recommend you to others. They should be commended in their great customer service skills.

I pulled in and asked them BEFORE they did anything what was the cost for an oil change for a 02…read moreHonda Accord. They told me it depended on the type of oil I wanted. I told them synthetic blend. He told me the price was $81.99. He said that included a full inspection check on the lights, fluids, air in tires, wipers etc. Then he asked me was it my first time there. I said yes. He said he would take $30 off since it was my first time. I told him I wanted them to change the air filter as well, and that I'm sure that would make the price go back up. He said no, all the filters were included, even the one in glove compartment. (Never knew there was one there) I said great! He checked everything, then showed me the air filter. It was dirty and had gravel in the grooves. HE said it didn't need to be changed this time. I told him I wanted it changed. He seemed annoyed and said, let me see if I have one. Really??? I was thinking, isn't it included? He showed me the new air filter and said see its NEW. I replied, yes. He looked at my wipers and said hmm what do you think? It's going to rain this week. I told him they were just changed! He said for future reference, they have those, as well. Then when the time came to pay, he charged me $ 27.99 for the air filter. (I thought that was included) $ 81.99 for the oil, $ 17.56 for the labor, that he failed to mention in the beginning when I asked what the cost would be for an oil change. I even said you didn't mention the labor cost. He didn't reply. He did take $ 10.00 off. When I mentioned he told he would take $30 off. He said he never said that. Which he most certainly did. The total ended up being $ 105.75. Almost double of what I was expecting. I was in shock! I'm not sure what I said. I know that he could tell by the look on my face that I wasn't happy. When I started to drive off, he was trying to tell me something. My window was rolled up, then I heard him say, I want to say something. I rolled my window down. He said, mam, did I tell you $ 30. off? I said yes you did! He told me to hold on, came back and handed me a $20. I'm not exactly sure what I said. I think I laughed and drove off. I will NEVER go back there again!! I felt deceived and taken advantage of! Just because I'm a female, he felt Entitled to screw me over! NEVER AGAIN!!

Firestone Complete Auto Care

Firestone Complete Auto Care

(20 reviews)

I had a slow leak in my tire, took it here to get it checked out. They discovered I had a nail…read more They mounted the spare and gave me a quote on replacing 4 tires. I decided to shop around for better price. They didn't charge me and did a great job and provided good service.

April 7, 2026 To…read moreWhom it may concern, This is a formal complaint that I am filing with one of the Firestone locations. Specifically, Rock Hill SC and or Two Notch location. On 10/9/2021 I had my car towed to the Rock Hill location for an engine failure. After an engine diagnosis it was determined that the reason the engine failed was due to a failed engine coil and spark plugs. After this issue was corrected and paid a lot of money to fix the issue I was on my way. On 12/6/2022 again I was towed to this location for the same issue. This time it was failed engine coil number 2 and number 3. Once AGAIN spent a lot of money to replace the parts and was on my way. On 3/29/2023 I went to another firestone in Columbia Two Notch Road to have another engine coil replaced. Almost a year later 9/27/2023 Rock Hill location, once again money spent to replace the parts with the same exact issue and had the final coil replaced. All 4 at this point have been replaced again I paid a lot of money to have ALL replaced and would never have to run into the issue again if I had this car. On 3/28/2026; my car again had the same engine issue, and the firestone in the Sumter SC expressed to me that the coil that failed was under #3 the SAME part that I paid a lot of money to replace 12/6/2022 at the Rock Hill location. I explained to this location that it is not possible that the coil failed as they were all replaced and several hundred to over one thousand dollars have been spent to correct the issue. This location provided me with the actual part that failed and stated that if the part was replaced it would NOT have the Toyota emblem on it. They stated that the location that claims to have replaced it either gave a refurbished part (after market) or did not replace it at ALL. I now have the part that FAILED that the store sent me home with so I can formally file a complaint. They stated the others are new and have all been tested at this point. I want to express that I am extremely upset at this point because AGAIN spending hundreds to replace a part that I was assured was replaced at the Rock Hill location. The Sumter store pulled all receipts, and I went back through all the emailed receipts of paperwork and invoices and in the papers it does in fact indicate that it is the one that failed and paid to have them replaced. That day of repairs, I did not pay for a refurbished part (s); I paid for a new one with a lot of time and money spent back and forth. The Sumter location also assured me that if the prior locations did replace them as they should have that there would be NO WAY that ANY of them would have died this soon. I got my first car in 2005, and it was a 1997 Malibu, and I since then have transitioned to a 2013 Toyota Corolla and have been going to Firestone for many years giving THOUSANDS of dollars and I never turned business away from this company and have spoken very highly. After this encounter, this WILL BE the very last time I go to any other Firestone in the future. Someone was NOT very honest and ripped me off, allowing me to spend money to replace parts and they failed to do it the proper way. Knowing that I cannot see in the engine to see if it was all done correctly. I have reached out to corporate multiple times, they stated to and I have screenshots to share of the conversations that they have sent information over to the area managers. After 2 weeks I reach out again and they stated the case was closed no emails no phone call. I called the store in Rock Hill the manager at the store stated that the Sumter store provided false information and if they really feel like Rock Hill messed up, they wouldn't have charged me for any other work, they are all under the same umbrella. To have the Sumter store Call him. Corporate opened the case again and again notified that they have closed the case again. I asked for my money back on that part that was replaced and each of them are throwing me back and forth with each other. They have officially lost a customer of 20 plus years thousands upon thousands of dollars. I refuse to give a referral of customers to any firestone.

Walmart Auto Care Centers - tires - Updated May 2026

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