We had a great experience with our property manager, Nayara Smyth during our year in a home we…read morerented. She was friendly quick to respond to any needs/repairs in our rental.

Fantastic management company. I'm a big fan of Brendan Smyth, my broker who helped me since the…read morestart of my home search in Durham, NC. He was always VERY responsive in terms of maintenance and anything else that needed to be done urgently, such as when hot water shut off in the wintertime - it was fixed within the day. I couldn't be happier with my experience - I would definitely recommend Acorn & Oak and Brendan to anyone looking for a home in the Raleigh Durham area.

Justin was a phenomenal Realtor who helped us purchase our first home. We knew immediately after…read morespeaking with him he would be a great fit. While touring, he was very helpful with knowing things to look out for and what we should keep in mind when making an offer. 10 out of 10 experience from the beginning until closing. I highly recommend Justin!

We had a wonderful experience working with Justin. He was incredibly knowledgeable, patient, and…read morealways took the time to guide us through every step of the process. His honest advice and attention to detail gave us a lot of confidence, and we truly felt that he always had our best interests in mind. We were also in the process of moving to a different city, which could have made the home sale much more complicated. He made the entire process incredibly smooth and enabled us to complete the closing virtually without any issues. He was always responsive, proactive, and available whenever we needed guidance. Most importantly, he was someone we could fully trust throughout the entire process. He was a pleasure to work with, and we would highly recommend him to anyone looking for a knowledgeable, reliable, and trustworthy realtor. We're very grateful for all his help!

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

Great properties!!! I wish I didn't have to leave, had some circumstances on my end I had to leave…read more Would have stayed for at least 5 more years if I could have.

My experience with this property management company has been extremely disappointing. Response…read moretimes are very poor, and several repair requests were forgotten or never completed. A major plumbing issue was never fully resolved -- I had to escalate the matter through the answering service and even reach out to the vendor myself just to get any attention to it. There has been absolutely no follow-up from the management team -- neither with me nor with the vendor -- showing a complete lack of communication and accountability. Based on my experience, I would not recommend this company to anyone. I truly feel sorry for the property owner, as their investment is not being properly cared for.

Renter beware. I try to avoid making negative comments, but I don't want others to have similar…read moreexperiences to the one I had. This company does respect their tenants. My move out process was extremely unprofessional and rather stressful. I inquired about having a walk through with management before I vacated the property and was told there was no process in place for that and to just "drop the keys off." I had to follow up repeatedly for my security deposit and could not get an answer from anyone. Finally after repeated calls I was told that I would only receive a fraction of my deposit because of repairs. However, when I asked for documentation and for invoices for any repairs I was provided nothing. And trying to get someone on the phone or to respond to my emails was pointless. It was very frustrating to be treated this way. I strongly urge you to find another property management company.

My experience with Gemini property management has been nothing short of excellent. The staff is…read morevery very responsive and knows how to solve problems without involving the landlord too much. They are masters of getting your property occupied ASAP so that you do not suffer vacancy loss and know how to appease the tenant without breaking your wallet. Their price structure is also very fair and they will not take every opportunity to profit off challenges during the tenancy. Highly highly recommend!

Wonderful experience with Gemini Property Management. I hold properties in NC and live out of state…read moreacross the country, so when a tenant decided to move on, I had to find someone to be on the ground to flip my rental for the next tenant, I was beyond grateful to find Gemini. The previous tenant left the place in a complete mess and skipped the planned exit walkthrough. The team documented every aspect of what damages they did to the property from pictures of what they left behind, to missing shower head and missing doorknobs! They made sure everything you can possibly think of was taken care of, from clean up, to paint, to sourcing the people to get all the work done in a timely manner while simultaneously having shopped around for the best pricing! They did a complete analysis of the market to out my listing at a competitive rate in the dead of winter and got me a tenant within a month of the last one leaving! And to top it off, they had very competitive pricing. They are great with tenants and are communicative with me to be aware as to what is going on with my tenants. Worth every single penny for the peace of mind I have in not having to worry about how or who will take care of my tenants and properties across the country!

Just going through a lot as a Good person and I don't deserve to pay rent and feel unhappy or self…read morein the property management payment hearing nosie over me for well to many times I wish to move and not keep on investing in this Watkins Family members we Pray we not living under y'all law of independent assortment of danger ways Yes Trust me see we hear it and we are in danger for the wicked ways of independent assortment occur when we pay rent for a place to stay at this new one that Ben going on one year now nosey neighbors in the wall of the addeit that was hidein their and our team has all ways Ben 550 Nor more nor less this TAP Apartment is bad I should have Ben back in the unit

Nightmarish. Jesse refused to fix clear health hazards that management was aware of for the…read moreentirety of our lease. They specifically told us that they had not seen these issues before, but the former tenants showed us an extensive paper trail proving that they lied to us, and also refused to fix them for an extended period of time before we moved in. We moved in March 2022 and by June, we noticed a horrible smell from two vents in the front of the house. I'm not exaggerating when I say it smelled like an outhouse--if I got too close to the vent, I would gag. They insisted it was normal because "the house was old", implied it was related to our cat, and refused to get the HVAC inspected. They told us that an inspector last year said it was fine, and then refused to show us the results. We continued to push for an inspection, and they said they could give us a dehumidifier or we could move out. For six months, they refused to fix it and came up with ways to make it our problem. They told us that we could hire someone for an HVAC inspection, and the results of the inspection showed that there was significant water infiltration and severe buildup of potentially hazardous contaminants. They continued to ignore the health hazard we consistently communicated for 6 months and instead hired a contractor to update the bathroom. Our oven and dishwasher broke and they told us they won't be fixed before we move out, with no offer for adjusted rent. The dryer was broken and when we asked for it to be fixed, Jesse said it was "left as a courtesy of the former tenants" so they wouldn't fix it, despite it being advertised as an amenity and being a fire hazard. The water infiltration in the ducts was so bad that the previous tenants had drain flies living in the vents. Before we moved in, Jesse said this had been fixed. The previous tenants gave us a copy of the HVAC records that Jesse wouldn't show us, proving that they knew about the issue the entire time, and that Jesse and Summer specifically lied to us about it not being a problem before. A former tenant and I both experienced a sharp increase in asthma symptoms due to the contaminated HVAC which they KNEW ABOUT FOR 6 MONTHS and REFUSED TO FIX. Do not trust them, and avoid them for your own health.

Another company had my rental for almost 3 months with no luck renting it, they don't actually show…read moreit in person but use a lock box. Because of this they don't get any feed back s and are slow to reach out to prospective tenants. I switched this one property to Mann and Myers and got it rented in 2 days as they show the property in person. They also had a few suggestions to have the property show better, it worked. They have managed it for 3 months but so far so good, and they rented it out at a fair market rate. The other company had the rent too low trying to make up for some repairs the property needed that they did not know about.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.