Absolutely stress-free, highly professional and reliable property management experience!…read more As a retired Air Force medical officer, for over 40 years I have owned income property in several states as well as overseas. I have been using the services of Schambs Property Management Group for my rental properties in the 12 Oaks Subdivision of Holly Springs, NC for over 10 years. During this period, Brian Schamb and his team have made long-distance landlording completely stress-free. Over the years they have clearly provided a five-star, stress-free, property management experience. Unlike my other rental management experiences, which I have unfortunately had in the past, his team has been consistently professional, and highly knowable and responsive. Simply they are easy to work with. They consistently follow-up to ensure the work was completed as quickly as possible. They also provide excellent clear and timely communication. Without any reservations, I highly recommend Schambs Property Management Group.

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

I'm an out-of-state real estate investor, so I really needed a property manager that I could count…read moreon. I thought that I would get better attention with a smaller property management firm, but that didn't work. I found Block about 10 years ago. I would prefer a single point of contact, but it never takes too long to get what you need. As a property owner, I would use them again.

We are 3 days from the end of our contract with Block and they have already cut us off from our…read moreportal. This is the most unprofessional company of any size that we have ever encountered. They have not done most of their contractual duties and this few that they did fulfill were shoddy and incomplete. A lot of promises made. Nor kept. We were sold to Block along with several other HOAs in the Triad area and we gave them 6 months to show any good results. None were forthcoming.

Words cannot describe how lucky we were to work with Philip Falzarano. I would highly recommend him…read moreto everyone. We are first time buyers and we were guided the whole way through this crazy process with such care and professionalism. Philip has integrity, commitment, and a great heart, which are qualities we never expected to find in a realtor. My wife and I were new to this process and we are still in a Chapter 13 bankruptcy. Philip did not shrug us off because of this, but powered through it and even matched us with a lender that approved us for a home loan even though we were still in a bankruptcy. Philip understood the whole bankruptcy process and he understood the importance of getting us our first house and followed up on every angle possible to ensure that we would be able to attain our new home. Even though our case was challenging he made it seem like a piece of cake. Philip made sure we signed our papers, kept up with our bankruptcy attorney, returned all our phone calls and emails the same day, and treated us as if we were buying a million dollar home. In short, if you are buying your first home, you cannot go wrong with Phil. Many realtors are condescending to couples in a bankruptcy, but Phil treated us with care and respect. We love our new home and we have him to thank!

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

Now NC House Rentals and Manessha Gupta was so great to work with. I know they have several bad…read morereviews, but we had no issues with her. She was very responsive and even worked through the winter holiday to get our lease to us. There was a warm handoff from her to our property manager. She has so many properties, and she is busy, but we never felt like we were not a priority. We felt like a valued costumer throughout the process. We would certainly use her again if we need to find another place.

Doesn't run an honest business. On move out, tried to charge us hundred of dollars for past tenant…read moredamages. Took weeks to months for most repairs to be done. I would look for alternative houses not run by this business. Very shady practices

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Just not a very helpful team of people. It takes days to get a reply back. No one can answer a…read moresimple question. Renting from them was just overall not pleasant. And let's not talk about the additional $36 you are asked to pay for nothing. I do not recommend them at all.

For several years, Monica and Mike Palmer have managed our investment properties in the Raleigh…read morearea. For most of this time we have lived outside of the US. We are always confident in their care of our properties, treating any issues promptly and efficiently. As realtors, Mike and Monica have helped us to make sound choices and were always patient as they helped us navigate both the buying and selling process over the years of our relationship. I cannot recommend them highly enough!

Mike and Monica were WONDERFUL to work with while searching for our new home! As first time home…read morebuyers, we weren't completely sure of the process and which steps we should do in which order, but they helped us through it all and made sure we stayed on track. They were also extremely helpful in coordinating our closing date and all of our inspections once we went under contract. We would highly recommend the Palmer team to anyone looking to purchase a home or selling a home in RDU area.

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!