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Raleigh, NC

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Real Property Management

4.2 (10 reviews)
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Review Highlights - Real Property Management

“Mike Ritter is a fantastic property manager who goes above and beyond for both the homeowner and the tenant.”

Mentioned in 3 reviews

Read more highlights

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Real Property Management Wake County - Kelly Long - Business Development Mgr 919-335-5822

Real Property Management Wake County

(11 reviews)

Owen was so great to work with and did all the work for us. He found us great tenants and we…read morecouldn't be more happy with the whole experience! If anyone needs Property Management in the Raleigh area, I would highly recommend them!

potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

Acorn + Oak Property Management - Mold ripped from under the house left in the yard :)

Acorn + Oak Property Management

(96 reviews)

Fantastic management company. I'm a big fan of Brendan Smyth, my broker who helped me since the…read morestart of my home search in Durham, NC. He was always VERY responsive in terms of maintenance and anything else that needed to be done urgently, such as when hot water shut off in the wintertime - it was fixed within the day. I couldn't be happier with my experience - I would definitely recommend Acorn & Oak and Brendan to anyone looking for a home in the Raleigh Durham area.

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

Laurel Springs

Laurel Springs

(3 reviews)

There was black mold on the vents and in both bathrooms. Vent were rarely cleaned. Appliances were…read moreold and constantly broke. I had flooding one year on the second floor. Constant break-ins that I expressed concern regarding. The office there lost my spare key they had to my apartments, the break ins started after that. Air conditioning and heat went out literally every year. Just overall not a safe place to live. Anytime I would call about these issues I was essentially told I was dramatic but they would come fix them when they could. No overhead lighting too in most of the rooms. Constant issues with pests even though I paid for peat control. Even when moving out there was NO food in the apartments and ants were invading everywhere. When the air went out last summer at my place it was 90 degrees and i have pets that are fluffy and was told that isnt an emergent issue. I told managment my dog could die, she told me well just leave out water. Then proceeded to tell me that when she was growing up there were times without air conditoning and I was being dramatic. I had to threaten to call a lawyer and the police to get her help. Even after she told me in the future this isnt emergent. The managment before this was way better. That is foul and these are all the reasons I decided to leave after living there for 4 years. I tried to see if things would get better but just kept getting worse and as things got worse they started charging more every year for worse treatment.

Today I had the pleasure of meeting Jessica while searching for a new place to call home. I loved…read moreher energy and her willingness to help me find something within my price range and availability. It was a great experience.

Real Property Management - propertymgmt - Updated October 2026

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