potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Just not a very helpful team of people. It takes days to get a reply back. No one can answer a…read moresimple question. Renting from them was just overall not pleasant. And let's not talk about the additional $36 you are asked to pay for nothing. I do not recommend them at all.

I've worked with David @ Gaskill Realty for property management services for about a year now. I'm…read moreonly kicking myself for not doing it sooner. I came to him after after a very long and terrible relationship with another large local property management company. He's a great property manager. He's personable, down to earth, experienced, and really cares about the happiness of both the owners and tenants. He has wonderful communication and documentation on all monthly expenses. He's happy to work with me on ideas on improving the property in order to retain great tenants and my home's value. Since switching to Gaskill, I've definitely spent less time worrying about my home; I know it's in good hands. Thank you, David and Gaskill!

It makes good business sense to maintain happy, long-term tenants... and Gaskill Realty knows this…read more They have established a loyal tenant base and do not struggle with frequent tenant turnover and the associated costs incurred with a vacant rental. As a result, there is often a wait-list for prospective new tenants. So, I recommend contacting David Johnson BEFORE available properties are listed on their website if you're seriously interested in renting from Gaskill Realty. I have had an excellent experience renting from Gaskill Realty Company. David Johnson does a phenomenal job of creating a congenial landlord-tenant relationship. Expect fair, honest, and polite treatment. Gaskill Realty is also very responsive. Maintenance or repair requests, concerns, and questions are promptly acknowledged and addressed in a quick and timely manner. And, they highly respect your privacy so you will always receive at least a 24-hour notice before someone from Gaskill visits the property; you'll never have unexpected visits. Now, if only more real estate agencies and property management companies followed Gaskill Realty's example...

As a landlord who gave MasterKey a chance, I do not recommend them. Communication is poor--managing…read moremultiple properties and they refused to call me. Reacted unprofessionally, and took months to resolve a major issue.

The application process with Master Key Property Management has been one of the most frustrating…read morerental experiences I've had. Communication was incredibly poor throughout the entire process. It was extremely difficult to get responses, and when I did, they were often delayed and unhelpful. Unfortunately, my interactions with Rita made the experience even worse. I found her to be incredibly disrespectful and unprofessional in the way she communicated with me. Instead of feeling like my questions and concerns were being addressed, I felt dismissed and spoken to in a way that was discourteous. The lack of responsiveness combined with poor customer service made an already stressful process even more difficult. As an applicant, I expected clear communication, professionalism, and basic courtesy, but that was not my experience. I repeatedly felt like I was chasing down updates and information with very little follow-through. I sincerely hope Master Key Property Management takes customer service more seriously in the future because no applicant should have to go through an experience like this.

Mike Griffith, owner of Team Triangle Realty, was our buyer's agent for our first home. Not once…read moredid I feel like he was not going above and beyond for us. Mike answered all texts/emails within 10 minutes, he advised us through a very new process, and was incredible throughout the negotiations with the sellers agent. If we ever buy another home we would hire Mike and his company's services again in a heartbeat and you should too. The Lane's

[Short version]: Mike Griffith is the best realtor I've ever encountered and my recommendation you…read moreuse him the next time you want to buy or sell a house is as glowing as it is possible to be. Hire him. Trust his judgement. You will not be disappointed. ------------------------------ [Long version] House #1: I first ran across Mike when shopping for seller's agents to sell my home in Raleigh a year or so ago. In our interview, he claimed he could sell the place for 10K more than what the other agents said my home was worth. I was skeptical, but he didn't just make the claim, he backed it up with detailed research of the neighborhood, extensive and thorough comps, and an impressive knowledge of market trends in the Triangle. In the end, he was off by 500 bucks. I sold it for 10.5k more than what the other realtors claimed I could get. House #2: Fast forward to a couple of months ago, Rebecca and I decided to take a look around and see if there were any houses out there that might tickle our fancy. I knew Mike was also a buyer's agent, so we decided to shop around with him representing us. We scheduled visits with him to 25+ houses, occasionally up to 5 in a single day. He happily gave us a tour of each one, calmly inspecting and telling us the pluses and minuses, explaining exactly why the house was priced as it was and whether or not the price was justified. Never once did he complain or rush or pressure us as we rejected each one. "All part of the process," he'd say. "Now I know a little better what you're looking for." And slowly the houses got more appealing. And then we found one we thought we liked. It had so many pluses and only a couple of negatives that we thought we could live with or work around. Mike told us what he thought we'd have to offer to have a chance at getting it and how a couple of repair issues could be used in negotiations to lower the final offer. We decided to take the plunge, drove to a Starbucks, and drank coffee while Mike wrote up the official offer on his laptop. As we were digitally signing all the forms, Rebecca was taking one last look at any new listings that might have popped up. As it turned out, one had. And it looked impressive. Mike didn't bat an eye. Even as we completed and sent the offer for the first house, he scheduled a showing for this second house and we went straight there from the coffee shop. We fell in love with it. So much so that it clarified what we wanted in a home, and we knew the house we just made an offer on was a mistake. We told Mike we wanted to withdraw it and make an offer on this place instead. Now this is an event that would try any realtor's patience, but Mike handled it with aplomb. In fact, he seemed excited that we'd found a house that we thought would fit us so well. He withdrew the previous offer and we talked numbers again after he researched the area. Once more, he explained exactly his reasoning for the target price he was advising we offer. After discovering some uncertainty with some out-of-state legalese, he got us in touch with a lawyer who could advise us that very day. Did I mention that day was a Sunday? On Memorial Day weekend? And that the lawyer in question was on vacation? We got the legalese cleared up and made our offer. A day later, it was accepted. After appraisal, inspection, and repair negotiations, we had 10K in equity before we even closed on June 30. House #3: I'll keep this one short. We got the Lakewood house cleared out and cleaned by July 9. Mike got the property staged, advertised, hyped, and on the market July 14 with a asking price designed to encourage multiple offers. Over the next 24 hours, the house had 35 showings and 10 offers. We accepted a generous offer for above asking and are now under contract! Through all three houses, Mike was friendly, responsive, and available. He answered all our millions of questions, answered all our e-mails and texts, and always picked up the phone when we called. Frankly, I don't know how he does it. But he does. And if you're ever wanting to buy or sell a home, Michael Griffith can do it for you. Take my advice and hire him.

We decided to go with them because they are very professional and thorough. So far it has been a…read moregreat experience. They responded very quickly when service was requested. The quality of the house is excellent.

Having never even been in the State of NC, let alone the Raleigh-Durham area, we had no idea where…read moreto start looking for a home. We knew the general area (Wake Forest), but that was it. Kathleen (Tarrant) and Jessica (Gomez) were recommended by our daughter (who moved to NC two months prior) and the rest is history. They met us each day of our 3-day weekend visit two months before we needed to move, rain or shine, with a list of properties that they had hand-picked from our few telephone conversations. Didn't find "the one" on that trip, so we kept looking online once we returned to Indianapolis, and I would get emails every day (from Property Specific Realty) with properties that I could give a or to right on the web page. From the first state-to-state phone conversation we had with Kathleen, I felt a connection like I had known her my entire life. I searched the properties emailed to me and any others that came up available in the general area online, but we were hesitant to make a move since we didn't know the area AT ALL. Then it happened. The house appeared one day, out the blue, in my email but was priced too high. I saved it because I couldn't believe my eyes ..... finally. A "white house with black windows" has been my want for the past several years and here it was .... we held off, but I watched it. Fast-forward a month or so, and the price dropped. Kathleen and Jess jumped on it the minute I sent it to them with professionalism and amazing speed, and here we are! They BOTH "went to bat" for us a number of times throughout the process, untangling with hundreds of phone calls on our behalf to make it happen. We love this house, and we cannot thank Kathleen and Jess enough. I don't have the necessary words to truly express our appreciation to them both. If you're looking for a realtor, look no more!

After self-managing our rental property in Youngsville we decided to hire a PM company to handle…read moreour tenant placement and management moving forward after dealing with problematic tenants. I've been incredibly impressed with the professionalism and thoroughness of Property Specific! From my very first intro call, they gave me a ton of great advice as to how to cover my legal bases regarding our previous tenants and I could tell they knew what they were doing. Our PM Lucas is very responsive and was able to find wonderful long-term tenants for our property within days of listing it for rent. The company also takes care of photography and listing, and I'm so glad we can entrust them with everything moving forward. Definitely worthwhile if you're a landlord, I highly recommend working with them!

As an out of state landlord I am kind of nervous finding a good property management company. I…read morecontacted almost all companies from yelp and google that has a good review. I finally choose Ballo and I think I made the right decision. Some companies appear to charge less but they have hidden charges buried in their contract, or their response is quite slow. Ballo is not the cheapest one but is the best you can get with same charges. John response very fast, and he is very informative in the area and knows houses a lot (he used to do flipping). He cares about tenants and advised me to redo almost all flooring and whole house paint with an amazing price. He himself went to Lowes and showed me what carpet I should change to, without extra charge. it's a win/win for both landlords and tenants. Best of all, my house is rented to professionals in one day for market rent without even listing, he just called the potential tenants from another listing he had. Well I don't think I would expect that would ever happen again, but you can see that John is aggressive in getting the business done.