Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

1. I moved from out of state into a duplex and I was never told that there was a dog sitting…read morebusiness below my floor 2. After experiencing significant disturbances, I brought this to the attention of Louise Beck repeatedly and they told me that they do not manage that part of the duplex and to speak with the landlord 3. The landlord did nothing 4. My own dog was eventually bit on property, not once but twice (see picture) 5. I was living in a hostile environment, where unknown dogs roamed freely. The other tenant's dog even charged and barked at me on numerous occasions (see video) 6. Louise Beck did nothing to mitigate this and in fact basically sided with the tenant who is not even under their management 7. Instead of doing the right thing and having the other tenant cease her business on property ( as instructed by the landlord, but never enforced), I was eventually unable to renew my lease 8. Louise Beck knowingly allowed a scenario in which despite sharing a building, they had no "jurisdiction" to control the environment of half of the property leading to real consequences to me, the tenant who they were supposed to be supporting 9. As I was moving out, their behavior became increasing hostile and dismissive 10. There was no value in the services the Louise Beck offered; I highly recommend finding another property that is managed by competent staff 11. In retaliation, they even held my security deposit for the maximum amount of time that NC law permits, which included notifying me of an extended period, despite that I was not charged a single penny from the security deposit I have filed a complaint with the North Carolina Real Estate Commission which can be accessed here: https://www.ncrec.gov/complaintform/

Make sure to take your Rental Agreement to the legal aid on campus before signing. If you are…read moremoving onto a lease through a change of tenancy (COT) process, request a copy of the complete Rental Agreement along with the Rules and Regulations and the COT forms and have the legal aid review before signing anything. Also, request a fee schedule of all possible fees that may be scattered within the long documents. Don't learn the hard way!!

My family rents a home managed by Coulter Property Management. We rented through the height of the…read morepandemic until now, and they have been very caring and responsive. Recently, we spotted an issue and needed repairs. We reported the issue to CPM maintenance staff. Everyone sprang into action so fast and did detailed work to assess the issue and clean it up. All the workers who came to the house were so kind and helpful in showing us what they were doing and explaining everything to us. Then repaired the issue, replaced the fan/vent in the bathroom, and insulated the attic door. We feel good knowing that this is taken care of and that it wasn't a bigger issue. We're grateful that CPM cares so much about the renters and owners of the properties they manage.

Updating my review because after my experience with another property manager I realize Fisher…read moreFisher are terrible and could be better but just choose not to be. The house we lived in was falling apart and maintenance was negligent. If something broke maybe it would be a week or two before it was fixed. When we finally moved after just getting tired of the greedy landlord raising the rent every year and never fixing up anything (they actually bought and installed a smaller refrigerator!) not surprisingly Fisher Fisher found ridiculous ways to keep parts of our security deposit- I've never had an experience with such a lack of professional integrity -but that's them. If you read the other reviews about the office ladies- those are true- nice until they have to do something then mean as hell. Renters beware- there are much better places out there!

My experience with Acorn + Oak was fine until move-out, which is when everything went downhill. I…read morehave rented several homes in Durham, and this is the only time I have had issues. The property manager, Erin Darnell, made the process unnecessarily difficult and ended up withholding a large portion of my security deposit under questionable claims. I was charged for carpet issues and odor, despite using the cleaning company required by Acorn + Oak, and the cleaning company confirmed there were no stains or pet-related problems at the time of service. I was never informed that the cleaning was considered "unsatisfactory" until after money was taken from my deposit. Erin later claimed a second cleaning was needed, but neither I nor the original vendor were given the opportunity to address this beforehand. Communication was inconsistent, and explanations only came after I repeatedly followed up. I was also charged for mold remediation, even though I reported the issue in compliance with the lease. Despite this, they still held me financially responsible for part of the cost. Although I eventually received a partial refund, it was not clearly explained initially and felt more like damage control than a fair resolution. I have documentation showing the home was left clean and in compliance with the lease. Only one inspection occurred during the three years I lived there, and I was never notified of any maintenance or cleanliness issues at that time. Overall, this felt like an attempt to keep as much of the security deposit as possible. I would strongly caution anyone renting through Acorn + Oak with Erin Darnell as the property manager to document everything and be prepared to push back at move-out. My original property manager was Celeste Sivori, and she was wonderful to work with. She communicated well and was compassionate. She is the reason this review is 2 stars and not 1. I'm truly sad I was not able to work with her for the time I was with Acorn + Oak. From what I can tell, your experience with Acorn + Oak depends heavily on your property manager, so read the reviews about how the property manager you might be working with treats the tenants. Based on my experiences, I would not recommend working with Erin Darnell.

I have had an excellent experience with Acorn and Oak property Management. The agent I worked with,…read moreLisa Rietzes, was pleasant, easy to work with, and clear about the steps I needed to take to rent. When I walked into my new kitchen, there was a gift box there. It contained a roll of toilet paper, a small Hammer, a bottle of water, and several other necessities. It was so thoughtful because those are the kind of things you never can get access to when you move in. At first. Kudos to Lisa and the company!

Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.

If you have lots and lots of units I suspect Adam will bend over to make you happy, though don't…read moreknow for sure. As a minor 8-unit landlord I get 1) zero communication, 2) constant contract breaches on expenses not authorized (to be continued in court), 3) free wheeling and regular maintenance responses to tenant complaints (light bulb change for $75) and 4) a business culture and mentality that is 100% focused on Adam making money. I've received only 25% of my rental income over prior two months due to exhorbitant fees, unauthorized expenses and work shoveled to friendly maintenances parties who don't care what they charge. They know Mill House will pay whatever they charge because they have the absolute power of rent deduction. If you own properties and are looking for a manager, do not use Mill House.

currently renting 505 N Greensboro Street Carrboro NC. Absolutely terrible. Roof leaking, kitchen,…read moreupstairs bathroom and common area ceilings have all fallen in. Skylights STILL leaking and carpets now stinking from water damage. Property manager and owner unresponsive to fix the problems. Unsafe living conditions. They are taking advantage of college students! Don't fall victim or let your college student fall victim to them!!

Buying a home is a big investment and sometimes the process can be very stressful. But if you are…read morefortunate to find a real estate agent who is not only knowledgeable of the process, but approaches the effort required as if he or she was making the investment for him or herself, that helps in alleviating the stress from the buyer. I say this because I had direct experience with real estate agent Jerry Johnson (who now owns a brokerage) when we moved into the Raleigh area nearly 5yr ago and was looking to buy our home. We were looking to find and close on a home within a month. Given the low inventory and with many buyers on the market at that time, it almost seemed improbable. But with Jerry on our side, we made it happen. With his experience and desire for success in what he does, Jerry always reminded us about the next step and what we needed to have ready while we were still working on satisfying the requirements of the current step. He wanted to be sure there was no obstacle as we navigated from one process to the next given the time constraint. We followed his direction and successfully closed on our home within a month. We are enjoying the home he helped us buy and are glad we chose him as our real estate agent. Jerry has helped many other families buy their homes and I don't expect their experiences to be anything other than very pleasant. He is a nice and trusted person to work with. So, if you are looking for an agent who will work the hardest for you and not rush you into making a quick buying decision, then Jerry is your person. Because of his success as a real estate agent, he is now operating his own real estate business. So, give him a call when you are ready to buy that home. Your experience will be just as good as mine if not better.

Jerry with Carolina Property Access was the property manager for the house we rented for 2 years…read moreand after having such a great experience working with him, we knew he was the person we wanted to help us find and purchase our 1st home. From start to finish Jerry was extremely professional, thorough and responded immediately anytime we had questions or wanted to view a home. He made the process easy and enjoyable, which was no small task in the middle of a pandemic, but he stayed on top of everything to make sure it got to the finish line. All around great person and great realtor that I would highly recommend to anyone with a rental property or looking to buy/sell. Thanks for all your hard work Jerry, we couldn't be happier with our home!

We moved to Chapel Hill, NC in July '17. Lia Williams, a realtor at this business, helped our…read morefamily purchase a home. The whole process went smoothly. Lia is an experienced professional in real estate. She has lived in the area for many years. Lia is knowledgeable about the schools as she has children of her own. Lia listened to our family's needs and found a perfect home for us. We are so appreciative!

From the owner: The Berkshire Hathaway HomeServices team is dedicated to serving all of your North Carolina real…read moreestate needs. Because we are a full-service company, our office provides home buying & selling, mortgage services, home warranties, title insurance and relocation services - all under one roof for your convenience. If you are looking for your dream home, considering selling your current residence or even if you just have a real estate related question, please contact us. It would be our pleasure to serve you.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

As a resident (3+ years) of Mills Rentals, I can say that they are one of the best companies I…read morehave ever rented from and have set the standard for good landlords moving forward. I leased an older house in Chapel Hill from them and it was well taken care of despite its age. For instance, on move in day we noticed that the dryer had stopped working. Within a day, Nathan had come over to try to fix it and ended up purchasing a new one that arrived the next day. All of my maintenance requests or questions were taken care of right away. They even renovated the property a bit while I was there including painting and a brand new HVAC unit! Prior to signing the lease, they are transparent with any costs, security deposits, and pet fees. One thing I loved is that they are pet friendly! Usually companies charge an arm and a leg up front for any pet, alongside recurrent high monthly fees. This was not the case with Mills Rentals. The most striking difference between Mills and former companies I've worked with is the rent change when resigning my lease. Mills never ONCE raised my rent in the 3+ years I was with them. The price I signed on to pay the first year was the price I paid in my last year. I have never experienced this decent treatment from another company in Chapel Hill or out of state (Louise Beck, another big Chapel Hill rental company, schemes anywhere from a 3-5% increase per year despite no renovations or work done on the property). This makes a huge difference when you are a graduate student on a fixed income. Their tenant portal is user friendly and easy to use. You can see the status of your maintenance requests, follow up with questions, and get recurrent payment reminders. It is also easy to purchase affordable rental insurance through their site. Lastly, I've had a roommate who needed to sublease her room; the process through Mills to add a roommate addendum to our lease was painless and free (other companies in Chapel Hill will charge up to $150 to do this). tl;dr - 1. Nice, caring, decent people who know your name and genuinely care about the tenants living with them and the properties they manage 2. No rent increase, no hidden fees, reasonable pet fees, don't charge you for unfair and unnecessary things, no hidden schemes with security deposits 3. Maintenance requests fixed in a timely manner, properties continually updated and well taken care of 4. I cannot reiterate this enough: Mills treated us with respect, decency, and kindness and were honest, straightforward, and upfront throughout my time with them.

I've used Mills Rentals for years. The owner takes great pride in all of his properties and you…read moreknow you'll be dealing with an honest, hard-working company when you use them. I've rented for myself as well as my children when they go to college in Chapel Hill, so I've had a lot of experience with them. They are nothing but the best.