Fantastic management company. I'm a big fan of Brendan Smyth, my broker who helped me since the…read morestart of my home search in Durham, NC. He was always VERY responsive in terms of maintenance and anything else that needed to be done urgently, such as when hot water shut off in the wintertime - it was fixed within the day. I couldn't be happier with my experience - I would definitely recommend Acorn & Oak and Brendan to anyone looking for a home in the Raleigh Durham area.

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.

Buying a home is a big investment and sometimes the process can be very stressful. But if you are…read morefortunate to find a real estate agent who is not only knowledgeable of the process, but approaches the effort required as if he or she was making the investment for him or herself, that helps in alleviating the stress from the buyer. I say this because I had direct experience with real estate agent Jerry Johnson (who now owns a brokerage) when we moved into the Raleigh area nearly 5yr ago and was looking to buy our home. We were looking to find and close on a home within a month. Given the low inventory and with many buyers on the market at that time, it almost seemed improbable. But with Jerry on our side, we made it happen. With his experience and desire for success in what he does, Jerry always reminded us about the next step and what we needed to have ready while we were still working on satisfying the requirements of the current step. He wanted to be sure there was no obstacle as we navigated from one process to the next given the time constraint. We followed his direction and successfully closed on our home within a month. We are enjoying the home he helped us buy and are glad we chose him as our real estate agent. Jerry has helped many other families buy their homes and I don't expect their experiences to be anything other than very pleasant. He is a nice and trusted person to work with. So, if you are looking for an agent who will work the hardest for you and not rush you into making a quick buying decision, then Jerry is your person. Because of his success as a real estate agent, he is now operating his own real estate business. So, give him a call when you are ready to buy that home. Your experience will be just as good as mine if not better.

Jerry with Carolina Property Access was the property manager for the house we rented for 2 years…read moreand after having such a great experience working with him, we knew he was the person we wanted to help us find and purchase our 1st home. From start to finish Jerry was extremely professional, thorough and responded immediately anytime we had questions or wanted to view a home. He made the process easy and enjoyable, which was no small task in the middle of a pandemic, but he stayed on top of everything to make sure it got to the finish line. All around great person and great realtor that I would highly recommend to anyone with a rental property or looking to buy/sell. Thanks for all your hard work Jerry, we couldn't be happier with our home!

We used Red Door for our current rental in Apex North Carolina. We have been dealing with Property…read moreManager Paul Inserra. Paul is an absolute pleasure to work with. He answers my emails and phone calls promptly and addresses the issues right away. His customer service skills are excellent and he understands our concerns being this is our first rental and we relocated from NYC. If you are dealing with Red Door Company, ask for Paul. He has made our transition so much easier and that means a lot for a family who has lived in NYC for over 40 years. Thank you Paul for everything!! Joe Gambella Apex North Carolina

My experience with this property management company has been extremely disappointing. Response…read moretimes are very poor, and several repair requests were forgotten or never completed. A major plumbing issue was never fully resolved -- I had to escalate the matter through the answering service and even reach out to the vendor myself just to get any attention to it. There has been absolutely no follow-up from the management team -- neither with me nor with the vendor -- showing a complete lack of communication and accountability. Based on my experience, I would not recommend this company to anyone. I truly feel sorry for the property owner, as their investment is not being properly cared for.

live here now they all over the please mold in my apartment hot water been not working since March…read morethey fixed it august 2

From the owner: Pendleton Townhomes offers spacious, income-restricted three- and four-bedroom townhomes designed…read morefor comfort, convenience, and connection. Our affordable community in Durham features open layouts, functional kitchens, and private patios that make everyday living easy. Enjoy outdoor green spaces, a community playground, and responsive on-site management'Äîall created to support your lifestyle. With a prime location near Downtown Durham and Research Triangle Park, Pendleton Townhomes keeps you close to work, school, and the places you visit most.

This the the best group of professional real estate agents in Durham! These folks helped me with…read morethe sale of a very complex property and "went above and beyond the call of duty" to assist with selling my house. They were EXTREMELY knowledgable on market conditions in RDU, have a great network with other realtors, have a slew of handyman/painters/repairmen for any repairs that you may need, and understand "what it takes" to buy or sell a home in this area. They make very expert recommendations, and above all, were very patient and delightful folks to deal with. I had used 3 other realtors before I found Cherry Realty, and was PRETTY FRUSTRATED. But the minute I signed with Cherry, they made recommendations and suggestions the past 3 realtors had never thought of! If you are looking for a professional group of realtors, who will be your best advocate, and represent your property to its fullest potential, call Cherry. Hats off to Lynwood Cherry. The BEST realtor in the RDU area!! Extremely positive experience. Five star all the way!

We rent from mr cherry. Great guy. Cool people and service is top notch. Love the location and easy…read moreto find.

Another company had my rental for almost 3 months with no luck renting it, they don't actually show…read moreit in person but use a lock box. Because of this they don't get any feed back s and are slow to reach out to prospective tenants. I switched this one property to Mann and Myers and got it rented in 2 days as they show the property in person. They also had a few suggestions to have the property show better, it worked. They have managed it for 3 months but so far so good, and they rented it out at a fair market rate. The other company had the rent too low trying to make up for some repairs the property needed that they did not know about.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

We had a great experience working with Apple Realty. Phillip and his team are always on top of…read moreevery request and respond to questions promptly. Our property manager, Micah, has been extremely helpful and is doing a fantastic job. He is always responsive, handles requests quickly, and consistently goes above and beyond in taking care of our property. Compared to other property management firms we've worked with, Phillip's team is genuine, sincere, and truly cares about property owners. We highly recommend Apple Realty to anyone looking for a reliable and professional property management company.

You truly don't know someone until one encounters adversity. The last several months I had several…read morechallenges with repairs, the team at Apple Really stepped up and took complete control of the citations. They were pricey and always kept me posted on a regular basis with the work progress. I am thrilled and excited to be with Apple. They held up the gold standard of property management service in Durham for over 25 years.

There are professionals who simply do their job, and then there are professionals who genuinely…read morecare about the people they serve. Eric Weireter is firmly in the latter category. During one of the most stressful and challenging periods of my life, I found myself needing both an immediate short-term rental and a long-term housing solution for myself and my multiple special-needs pets. From the very beginning, Eric went above and beyond in every capacity, serving not only as my realtor but also as my property manager. Eric first helped me secure the perfect rental home and patiently guided me through every step of the process. He made what could have been an overwhelming experience feel manageable and straightforward. When I moved in, he personally walked me through the property, ensuring I knew where everything was located, how the systems and equipment operated, and that I felt comfortable and confident in my new home. Throughout my tenancy, there were a few minor maintenance issues that arose. Each time, Eric was incredibly responsive, professional, and proactive. He consistently made himself available, investigated concerns promptly, and worked diligently to ensure they were resolved as quickly as possible. As a realtor, Eric's dedication to his clients is truly exceptional. His communication skills are outstanding, and he always took the time to explain processes, answer questions, and ensure I was fully informed. Most importantly, I never doubted that he was looking out for my best interests. What impressed me most was Eric's patience, professionalism, and advocacy during an especially challenging home purchase involving a difficult seller and builder. Throughout the process, he worked tirelessly to protect my interests, review documentation carefully, provide clear explanations, and ensure that important decisions were made with my safety, needs, and long-term interests in mind. His steady guidance and unwavering support helped me navigate situations that would have been far more difficult without him. In a profession where trust is everything, Eric has earned mine completely. His integrity, responsiveness, knowledge, attention to detail, and genuine concern for his clients set him apart from others in the industry. I cannot recommend Eric Weireter highly enough. If you are looking for a realtor and property manager who will advocate for you, communicate openly, treat you with respect, and consistently go above and beyond expectations, you will be hard-pressed to find anyone better. Eric is not only an exceptional real estate professional, but also an exceptional person, and I am profoundly grateful for all of his assistance during a pivotal chapter of my life. Five stars are simply not enough.

I am renting a house from Muscadine+Pine and am quite pleased with my experiences over the past few…read moreyears. My dealings with Eric, who is very professional, conscientious and courteous has handled any of my issue that have arisen in a timely manner. For example, last New Year's Eve, the furnace quit working so I contacted him and within two hours someone was on site to fix it. I'm appreciative of the way Eric handled this emergency! I would recommend doing business with this company and can honestly say Muscadine + Pine Property Management, and especially Eric, has proven to me to be a landlord who cares for their renters and properties alike! Thanks for all the efforts you put into your house which allows me to enjoy my home all the more!

I've been with Ticon Properties for 5+ years and I love renting with them. They're very…read moreprofessional. Maintenance is amazing, and the rental prices are always reasonable.

On July 5 2025 I was overcharged while paying on line. It is now August 18 2025 and after a couple…read morevisits to the office on Garrett Rd. Still no one has contacted me to refund my money. As easy as it would seem to do still the manager who told me that she would look into the matter still hasn't contacted me. I see that your ratings have zero stars. I understand! ​