Outstanding Property Management - Highly Recommended!…read more Rick Soles Property Management has been my trusted management company from 2017 to 2025, and I couldn't be happier with the service they provided over the years. As someone living abroad, I had to rely heavily on their responsiveness and professionalism across different time zones--and they never disappointed. It always felt like the team was just waiting on the other end of the email, ready to resolve any issue quickly and efficiently. They consistently went the extra mile, were always on time, and maintained a high level of professionalism. My tenants throughout the years were also very satisfied with the team, which gave me peace of mind knowing my property was in good hands. That sense of security is exactly why I stayed with them for so long. Recently, they supported me through the process of selling the property, and their help was invaluable. I'm genuinely grateful and proud to recommend Rick Soles Property Management to any property owner looking for top-tier management, or to any tenant seeking a team that truly cares about their needs just as much as the owner's. Thank you for everything!

i've had very good experiences with this company. i've been renting from them almost 5 years. any…read moreissue or any repairs that needed to be addressed were taken care of the same day. the office staff are always friendly,kind and helpful.

My experience with Acorn + Oak was fine until move-out, which is when everything went downhill. I…read morehave rented several homes in Durham, and this is the only time I have had issues. The property manager, Erin Darnell, made the process unnecessarily difficult and ended up withholding a large portion of my security deposit under questionable claims. I was charged for carpet issues and odor, despite using the cleaning company required by Acorn + Oak, and the cleaning company confirmed there were no stains or pet-related problems at the time of service. I was never informed that the cleaning was considered "unsatisfactory" until after money was taken from my deposit. Erin later claimed a second cleaning was needed, but neither I nor the original vendor were given the opportunity to address this beforehand. Communication was inconsistent, and explanations only came after I repeatedly followed up. I was also charged for mold remediation, even though I reported the issue in compliance with the lease. Despite this, they still held me financially responsible for part of the cost. Although I eventually received a partial refund, it was not clearly explained initially and felt more like damage control than a fair resolution. I have documentation showing the home was left clean and in compliance with the lease. Only one inspection occurred during the three years I lived there, and I was never notified of any maintenance or cleanliness issues at that time. Overall, this felt like an attempt to keep as much of the security deposit as possible. I would strongly caution anyone renting through Acorn + Oak with Erin Darnell as the property manager to document everything and be prepared to push back at move-out. My original property manager was Celeste Sivori, and she was wonderful to work with. She communicated well and was compassionate. She is the reason this review is 2 stars and not 1. I'm truly sad I was not able to work with her for the time I was with Acorn + Oak. From what I can tell, your experience with Acorn + Oak depends heavily on your property manager, so read the reviews about how the property manager you might be working with treats the tenants. Based on my experiences, I would not recommend working with Erin Darnell.

I have had an excellent experience with Acorn and Oak property Management. The agent I worked with,…read moreLisa Rietzes, was pleasant, easy to work with, and clear about the steps I needed to take to rent. When I walked into my new kitchen, there was a gift box there. It contained a roll of toilet paper, a small Hammer, a bottle of water, and several other necessities. It was so thoughtful because those are the kind of things you never can get access to when you move in. At first. Kudos to Lisa and the company!

You truly don't know someone until one encounters adversity. The last several months I had several…read morechallenges with repairs, the team at Apple Really stepped up and took complete control of the citations. They were pricey and always kept me posted on a regular basis with the work progress. I am thrilled and excited to be with Apple. They held up the gold standard of property management service in Durham for over 25 years.

Micah at Apple Realty showed us a house and was wonderful to work with. Micah answered all of our…read morequestions and even helped us through the application process with reminders. He was willing to answer messages after hours to make sure we were approved in time.

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

property looks bad. resident on peppertree have junk everywhere. no class. embarrassing for the…read moreowner that left Joe in charge.

Poor property management! They use substandard contractors and nothing is ever fixed properly…read more That's even if you can get them to pick up the phone, and get anyone out to your residence in any kind of timely manner. If you own property and are looking for management, please keep looking. Mr. Southern Sweet Joe maybe be the cheapest guy in town, but as a tenant, this situation is beyond frustrating.

(A perfect blend of professionalism and kindness)…read more I had the pleasure of renting a 1 bedroom, 1 bathroom from them for three years in the area of bahama. Everyone there is kind and attentive towards tenants needs, and concerns. Shout out to Pam who i spoke with on the phone several times for being so understanding and easy to talk to. They are fast to respond to tenants and reliable. This company is also passionate about pet owners and want your pets to be as comfortable as their owners are. I would recommend this company to anyone in the durham area wanting fairly priced housing with the addition of friendly staff. I also will continue doing business with them in the near future.

This management' company needs to close their doors. They have antiquated systems, they are…read moreterrible at communicating and they are NOT stewards of your money. I guess you get what you pay for. No updated leases for the tenants, no late fees, etc. I had to have some of these things updated. She advocated more for the tenants than she did for the owners. Make it make sense. Bd careful if you sign up with this company.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

Justin was prompt and got our maintenance done very quickly. Explained the problem and his solution…read morewhile giving us avenues for getting future help should we need it.

I am renting a house from Muscadine+Pine and am quite pleased with my experiences over the past few…read moreyears. My dealings with Eric, who is very professional, conscientious and courteous has handled any of my issue that have arisen in a timely manner. For example, last New Year's Eve, the furnace quit working so I contacted him and within two hours someone was on site to fix it. I'm appreciative of the way Eric handled this emergency! I would recommend doing business with this company and can honestly say Muscadine + Pine Property Management, and especially Eric, has proven to me to be a landlord who cares for their renters and properties alike! Thanks for all the efforts you put into your house which allows me to enjoy my home all the more!

From the owner: You deserve a property management partner that you can mutually work with and combine complimentary…read moreservices. We help execute your investment strategy and deliver unbeatable peace of mind. Far too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of the industry and creating truly great outcomes for everyone involved. So property investors can thrive. So tenants can love where they live. An example of challenging industry norms is how we amortize our lease-up/renewal fee over the lease term. We understand that investors have bills to pay and going a month without some cash flow hurts. So, we spread the lease-up/renewal fee over the course of the lease term for your convenience. We’re doing this (and more) by combining the sophistication of technology with the personal touch of a local management company. That means caring for properties like they’re our own. Operating with transparency. And developing solutions that dramatically reduce stress and improve performance. We are industry veterans; real estate pros with property management experience and track records of driving change through innovation. Together, we’re here to set a new standard and make people happy in ways they never expected. In everything we do, we want to change property investing and management for the greater. We look forward to helping you execute your investment strategy!