Ryan helped me find and buy an amazing house, sight unseen, from across the country (my first…read morehouse!). He was helpful, knowledgeable, and appropriately skeptical as we were picking houses to bid on. He knew how to structure offers that were reasonable but strong, given our situation. He guided us through negotiations around inspections and shoring up loose legal ends, and he even helped us with a raw land opportunity that popped up halfway through our purchase. I'd absolutely work with Ryan again, but it went so well I have no reason to for quite some time.

Ryan is awesome! I highly recommend hiring him to be your real estate agent. When my husband and I…read morewere first looking to move to the area I did a quick search for real estate agents on Yelp, Ryan's paged looked great and since it said he responded to Yelp messages typically within an hour (because who wants to pick up a phone?!) I figured I would reach out to see if he had any last minute availability to show us to a few properties and he did. Although Ryan's office is based in Chapel Hill don't let that deter you, we were only looking in Raleigh. He knows all the ins and outs of the Raleigh neighborhoods and can get here quickly when you need him. We went under contract only two weeks after working with him. He uses Patrick with a local home inspection company to do the inspection and he did a thorough job. After the great inspection Ryan said the only thing left he could think of was a metal detector test of the property, since the house was older and there was a small chance of an underground oil tank. We did the test not thinking much of it and turns out there was an underground tank and it had extensively leaked. Ryan and his assistant Karen headed up making all the appointments and getting the right people out there to deal with the issue. Sadly the seller didn't want to really deal with the issue so away that contract went. Since Ryan knew what we were looking for was kind of niche he sent us a property here and there and we kept our eyes open as well. When a house popped up on the market on a Thursday night we text him if he could meet us there the next morning to take a look. He did and we feel in love. We put an offer in that day and started the process all over again. The second time around we worked with Karen a lot and she is great to work with as well. We successfully closed on this house and love where we ended up. An additional note since Ryan works in a group with a few other real estate agents if you need to see a house in a hurry and he isn't available, he will coordinate with someone in his office who is. Team work for the win!

Justin was a phenomenal Realtor who helped us purchase our first home. We knew immediately after…read morespeaking with him he would be a great fit. While touring, he was very helpful with knowing things to look out for and what we should keep in mind when making an offer. 10 out of 10 experience from the beginning until closing. I highly recommend Justin!

We had a wonderful experience working with Justin. He was incredibly knowledgeable, patient, and…read morealways took the time to guide us through every step of the process. His honest advice and attention to detail gave us a lot of confidence, and we truly felt that he always had our best interests in mind. We were also in the process of moving to a different city, which could have made the home sale much more complicated. He made the entire process incredibly smooth and enabled us to complete the closing virtually without any issues. He was always responsive, proactive, and available whenever we needed guidance. Most importantly, he was someone we could fully trust throughout the entire process. He was a pleasure to work with, and we would highly recommend him to anyone looking for a knowledgeable, reliable, and trustworthy realtor. We're very grateful for all his help!

Sue is very knowledgeable in the entire home sale process. She is very responsive and worked hard…read moreto market our home, which contributed greatly to it being sold in 4 days. We enjoyed working with her and would recommend her highly.

Susan is a really exceptional realtor! She listened to and understood all of our home needs and…read morefound options in our price range that met all of our requests. She was our staunch advocate as we moved through the buying process - providing great advice and ensuring that all of our concerns and requests were communicated effectively to the sellers. She also ensured that our requests were resolved in a way that exceeded our expectations. Since we are moving from another state, Susan also matched us with an excellent local realtor. I recommend Susan as the gold standard to any home buyer or seller.

When we decided to move back to Durham we knew we wanted to work with an agency that had strong…read moreconnections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

We've had two wonderful experiences working with Susan, both to buy and to sell. Susan's an amazing…read morerealtor - she's incredibly knowledgeable, responsive, thorough and professional AND she is deeply rooted in the Durham community. Durham is her home and her love for the community shines through in her commitment and care to her clients. Susan worked with us to to buy our house and a few years later to sell our previous house. I also recommended Susan to help my dad buy when he relocated to Durham, because she's the realtor we trust!

Simply put, Lisa is the best realtor in the state. As first time home buyers, she expertly guided…read moreus through a challenging market. She took care of us, answering all of our questions and telling us when something was a bad idea and why. She was not interested in getting us to buy the most expensive property; she truly cared about making sure we were getting a good home for a good price. We knew with Lisa that we had found our realtor for life. Trust me, Lisa is incredible, ethical, genuine, and invested. You will be lucky to have her in your life.

As first-time buyers handling everything remotely, we were initially overwhelmed--but Lisa Ellis…read morechanged that. She's incredibly knowledgeable about the local market and took the time to really understand our needs. Lisa guided us through virtual tours, answered countless questions, and helped us feel confident in our decisions. After our offer was accepted, she managed logistics around our visit for inspections, and later even coordinated plumbing and painting work post-close. Lisa is thorough, professional, and genuinely cares about her clients. We felt completely supported from beginning to end.

My experience with this property management company has been extremely disappointing. Response…read moretimes are very poor, and several repair requests were forgotten or never completed. A major plumbing issue was never fully resolved -- I had to escalate the matter through the answering service and even reach out to the vendor myself just to get any attention to it. There has been absolutely no follow-up from the management team -- neither with me nor with the vendor -- showing a complete lack of communication and accountability. Based on my experience, I would not recommend this company to anyone. I truly feel sorry for the property owner, as their investment is not being properly cared for.

Renter beware. I try to avoid making negative comments, but I don't want others to have similar…read moreexperiences to the one I had. This company does respect their tenants. My move out process was extremely unprofessional and rather stressful. I inquired about having a walk through with management before I vacated the property and was told there was no process in place for that and to just "drop the keys off." I had to follow up repeatedly for my security deposit and could not get an answer from anyone. Finally after repeated calls I was told that I would only receive a fraction of my deposit because of repairs. However, when I asked for documentation and for invoices for any repairs I was provided nothing. And trying to get someone on the phone or to respond to my emails was pointless. It was very frustrating to be treated this way. I strongly urge you to find another property management company.

Three words to describe Masha - Best...Agent...Ever!…read more Seriously, she and April are everything you could want to help you through the process of buying and selling. They are incredibly knowledgeable on the Chapel Hill area real-estate market and trends, extremely organized and on-top of things. All of that you should expect from anyone. What sets Masha apart is how she goes beyond, whether it is her fantastic connections for everything you need, sense of humor, willingness to act as therapist but also call you on your BS, or willingness to do what needs to be done including the emergency cat sit! Masha's commitment doesn't stop when you've closed on your house, though - she's still there, whether it's to help with finding appliance manuals, commiserating over best-laid-plans, or to find that one email with a critical piece of information that you can't find. She's truly there for her clients, before, during, and after the buying and selling.

Masha was our agent for both the purchase and sale of our home. We can't say enough about the…read moresuperlative job she did with both deals. There was nothing she wouldn't do to help us, from going to help us pick out counter tops with videos because we couldn't go in person, making sure the property we were selling was in top-top shape after we had moved out and promptly and graciously helping us resolve any issues that came up with our purchase and sale. She is the very best!

My husband and I decided to downsize once our youngest moved out. Nata helped us to remain focused…read moreand patient as we were trying to find an older home with minimal stairs. Nata's feedback was invaluable as we looked at a few houses over a couple of months. She also had to catch us up on how different the real estate world is since we had not purchased a home in decades! We are settling into our new home, and Nata helped us by providing options to help us begin the process of "downsizing" when we needed to move into a home that was half the size. Nata then helped us sell our home with a contract in two days! She was able to get our home market ready in just three weeks and there were two times it snowed. Nata coordinated various workers, and she even installed cabinet pulls! When our house went on the market, it was a dreary Super Bowl weekend, and we had multiple offers. Nata is a pleasure to work with, and her concern and care for her clients cannot be surpassed. Thank you, Nata!

Nata is a phenomenal listing agent! As a life-long member of the Durham-Chapel Hill community, she…read moreknows the ins-and-outs of the area. She is smart, honest, experienced, creative, and responsive, and always keeps the seller's goals in mind. If your house needs some work before it's put on the market, she knows exactly who to ask for help and has longstanding and mutually respectful relationships with those folks. I can't recommend her highly enough. 25 stars!

We had a wonderful experience with the Perry Group from start to finish! Edgar was our realtor and…read morehe was always incredibly quick with scheduling showings and getting offers in. The closing process was very smooth thanks to them! I would highly recommend using them for any triangle real estate needs (I am in Chapel Hill)

From the very beginning, working with Candis Shandley was a true pleasure. She is warm and kind…read moreand always makes you feel like you are in good hands. She was always attentive and made sure to spend time walking us through the ins-and-outs of the buying process. She always made sure we knew what was coming in the next stage of the process with frequent phone calls and proactively reached out to our sellers/builders to stay informed about how things were going over a period of 8 months. I appreciated how she also visited our house as it was being built took the time to send us videos/photos and updates. We were also grateful for savvy in negotiating with the builder - which we did not even know we could do. She helped us get a good deal on our house during a very crazy market. But most importantly, Candis is a wonderful person and a very caring realtor. I would recommend working with her and her team and will definitely reach out to her first if we ever decide to buy a house again.