J Rus helped find a reliable car that's helped me for work. I was new to financing and they walked…read moreme through the whole process. Down to earth guys. Highly recommend

I am sounding an alarm for anyone that may be in the market for a used car. Buy from J-Rus in…read moreMacomb and you are playing Russian roulette with respect to having a reliable vehicle. Your life could be turned upside down, like my daughters has, for trusting J-Rus. The words "inspected" and "reliable" must mean something different at J-Rus than they do to honest people. Imagine spending 25K on a low mileage newer vehicle because you need reliable transportation, not having any idea that within a short time, you find out you need to replace the transmission, the brakes and the engine. You are told by a reputable dealership that the trans pan was rusted through on arrival, and all the fluid had leaked out, and a simple visual inspection should have been enough to detect this prior to selling. You call the dealer that sold you the vehicle and politely explain the issue to be given the old "we will get back to you" word for days, so you call but can't get through. This is when you find out that "we will get back to you" really means "we will block your number and have no intention of making things right". So you email, politely, and your email address is also blocked. You call from an alternate number to find out the customer service policy changes to "Be rude and laugh at a customer with serious concerns once we get their money". Requests for inspection reports will be ignored, but rest assured, if you persist you will be provided with a document that appears to have been created on the fly, not dated, and customized notes that appear as an attempt to "CYA". They address the brakes "to make you happy" and deny any issue with them, despite a reputable dealer report. Then as an advanced move, an attorney sends you a message to intimidate you and let you know that he would enjoy tearing you up should you bring this to court. The time off work due to no transportation, financial strain and emotional distress are of no concern to J-Rus, despite the founder, Jonathan Russo, declaring himself a minister, a man of God. The hypocrisy! Knowingly selling unsafe vehicles and abusive behavior for being called out on it is EVIL! You can literally make or break someone by screwing them out of transportation! You might incite someone to publicly expose you, to warn others, to seek justice! We have receipts for what I have shared here, and then some.

This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)

I bought two cars from this place and both cars are total lemons. Both cars are rotted out…read more When my son went to get an oil change they ate the ones that pointed it out. The whole car was all rust underneath. My daughter's car the same. All rotted out they hide it very well. Big scammers don't buy anything here you will end up dumping thousands just to make sure your car is safe. They should actually be reported to the better business bureau

If I could give this place negative stars, I would. My fiance found a 2022 Journey on the website…read moreof Dream Auto. Before we know it- he tells me that they're offering to bring it out to our house that evening (2hrs away). This sounds nice except- they wanted to charge $500 delivery.. and wanted to bring it only after dark. They brought it for free... after dark... which makes sense. They preyed on my fiance. We paid $20,000 for a vehicle that's air conditioning only blows hot air. We took it to a shop hoping the air conditioning just needed recharged (still bs) but come to find out- we were sold a LIE. This vehicle has been in more accidents than disclosed which is made evident by the smashed, leaking radiator and a/c condenser - reason for no a/c and the new hood that was put on (that doesn't match the vehicle.. they didn't even hook up the windshield wiper fluid because it doesn't match!). For the vehicle we bought for $20k just a few months ago- we will have to pay thousands to have the air working. AVOID this place at all costs!!!!

Don't trust these guys! Thwy don't check the cars before they sell them to you! We bought a car…read morethat was supposed to be checked and everything was great, it turned out the transmission is very bad!! And that gonna be very expensive to fix! Do yourself a favor and stay away from them, and do let their kindness fool you!

Very deceitful we drove 5 hrs to look at a Ram Promaster. We spoke multiple times asked a lot of…read morequestions and were told that it was in perfect running order with a small dent from a tree branch. We arrive to find out that the bent is across half of the roof and down the side. Several inches. scratched up severely with all the way down to the metal and cylinder six needs a coil. They offered to purchase and send the coil to us, but then we would still have to pay for the labor to put it in. Very upset we waisted an entire day and the cost of gas going back and forth.

Avoid at all cost. I recently purchased a 2006 BMW X5 from Calisto and within less than 3k miles…read morethat I have put on the vehicle it is in the shop for it's second major repair. Please, whatever you do, get your vehicle inspected by a dealership or indy mechanic in the area before taking his word for it or looking at a Carfax. These do not tell you everything and he does a great job cleaning up the mess to pass the ball to the next owner. Buyer beware!

Best body shop in the tri-county area! We got t-boned and the whole side of our vehicle was…read moresmashed. Both doors, the fender and rear bumpers were all replaced. Our b pillar was smashed in too. It was not only repaired quickly, but flawlessly. The paint match was PERFECT and no trash in the paint. They even got my painted pinstripes redone! They detailed my vehicle, and it looked like the day I got it again. The customer service was better than I could have imagined. They kept me updated during the process and made sure my insurance company paid for a new car seat for my baby and made sure that my deductible was waived because I have broadened collision! I would recommend this body shop to anyone. No hesitation.

23 mile collision are crooks, and do bad work. Having a repair with 23 mile collision done on…read moreDecember 23, Already rusting in March 25. 23 mile collision said the people they buy the parts from supply them with parts that rust up, but they're not responsible and their supplier will not warrantee any of these parts because they rust. No replacement on 23 mile collision, only offering to paint over rusted part. they are taking over the Maaco shop next-door on 23 and plan to do worse work than was ever put out of that place before.. Horrible horrible customer service and after care!!! its just not professional at all

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

Ahmed Shaban helped my wife out the other day with her lease payments and guided us with making the…read moreproper decision. He was courteous, kind, and very professional. I would recommend Audi of Rochester Hills for your business.

I leased 2 cars from this dealership. A few weeks ago, I put a deposit on a third car to purchase…read more A part was on recall and they would not give it to me till it was repaired. I called yesterday after a month. They said they would work with me to get a different one. The manager called me and said he was sorry that he couldnt honor my previous deal because the rebate was no longer available. I think this is a horrible way to treat a customer, let alone a valued one who has given repeat business. Obviously, I asked for my deposit back. I will never buy another car from them.