I was all set to purchase a car for $17,900- cash sale. When asked what the total cost was, I was…read moretold "$21,400 out the door," which is $3,500 over sales price (huh?). Tax on $17,900 is $1,076, plus another $300 for document fee, which is roughly $19,254. Then they wanted to tack on a "$995 dealer fee." Funny how the dealer fee wasn't mentioned until I was ready to purchase the car. Anyway, the numbers still don't add up because all that equals $20,249, not the "$21,400 out the door" price that I was quoted. Sorry, J Rus. I will buy a car for $21,400, just not from you.

Dishonest. They are out to make a quick buck selling unsafe vehicles. They sold me a truck that had…read moresafety concerns with the brakes and transmission. My husband called them with the concerns and was met with "sold as is"....later we paid to fix one of the safety issues, I called and spoke with a woman who said she would leave a message for Kevin to get back to me, he never got back to me and he blocked my phone number from calling them! I emailed and got no response, then they blocked my email address after I sent a single email regarding my concerns. They had thier own mechanic then finally fix my brakes (I got ahold of them with a different phone number) ...the mechanic was rude on the phone and said he was mad he had to fix someone else's issue (meaning the dealerships problem) ....he didn't even give me a service record and told me that goes to Kevin since he paid. I have a report from another mechanic that the brakes were metal to metal, it was also severely shaking while braking, and the mechanic the dealership uses (My Mechanic in chesterfield) sent a photo to me and made sure to tell me he sent one to Kevin, of a brake pad that was off a vehicle, claiming it was mine and had life left, I asked for a photo of the rotor condition and was told that he did. Ot take a photo of the rotors.....I also asked the dealership for a copy of the pre inspection report, they took 2 days to get this to me and when they did it was a report by the same mechanic, and was made up and false, it was also not dated....not to mention the vehicle was misrepresented as having heated seats which it does not. They now have thier attorney reaching out to me, if that doesnt say "Im guilty and trying to do damage control/control the narrative early." Then I dont know what does. Not to mention besides the safety issues and misrepresentation, the staff is so rude if they already made the sale and dont want to be bothered. I was laughed at and disrespected by office manager Ashlyn for just asking to speak with Kevin and eventually saying I would have to come up there to speak with him if she wouldn't allow me to, she had told me Kevin said the owner would deal with it, I asked to speak to Kevin several times and she kept repeating "he will just tell you what i told you" I have a feeling Kevin told her not to transfer me. So instead she laughed at me, was rude, refused to transfer me until ibrepeated myself calmly about 10 times, then said "fine whatever" and sent me to his phone. ​

This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)

I have been talking to this dealership ever since I first got my Dodge ram from them they've known…read moresince problems with the vehicle. damaged parts in the bed of the vehicle when I first got it and broken glass the interior. and when I I needed the vehicle fixed, they said their mechanic will take a few weeks. I told him I would try to get the vehicle fixed myself if they could be flexible with me on the payments since I'm on the tide budget, which is why I buy here pay here. But we started to find things wrong with the vehicle. It's obvious this dealership gets the up and running enough to get you off the lot but once you're gone, they hit you with the as is purchase. They're obviously selling lemons. They have a huge history of vehicles with problems. Their mechanic knows how to rig the to get them off the lot. seek getting my down payment back if they do not give me my down payment back I will be following a lawsuit since there is a pattern of them doing this to a lot of people if anybody wants to get in class action lawsuit feel free to contact me.

I bought two cars from this place and both cars are total lemons. Both cars are rotted out…read more When my son went to get an oil change they ate the ones that pointed it out. The whole car was all rust underneath. My daughter's car the same. All rotted out they hide it very well. Big scammers don't buy anything here you will end up dumping thousands just to make sure your car is safe. They should actually be reported to the better business bureau

the absolute worst car lot around, bought a jeep wrangler and it needed so much work right off the…read moreget over 3000$ in suspension and gaskets,i tried to trade it in for a different vehicle the car lot couldn't take it because it has no vin number anywhere! im having the police look into it and file a report did the same with secretary of state.i repeat do not buy a vehicle from this place huge scam

Don't trust these guys! Thwy don't check the cars before they sell them to you! We bought a car…read morethat was supposed to be checked and everything was great, it turned out the transmission is very bad!! And that gonna be very expensive to fix! Do yourself a favor and stay away from them, and do let their kindness fool you!

Avoid at all cost. I recently purchased a 2006 BMW X5 from Calisto and within less than 3k miles…read morethat I have put on the vehicle it is in the shop for it's second major repair. Please, whatever you do, get your vehicle inspected by a dealership or indy mechanic in the area before taking his word for it or looking at a Carfax. These do not tell you everything and he does a great job cleaning up the mess to pass the ball to the next owner. Buyer beware!

Someone backed into my car and damaged both doors. I came here based on their great reviews…read more Everyone here was super knowledgeable and made everything super easy. Sarah communicated well and assured me they would do a great job which they did. They ended up replacing the driver side door with a brand new one from the dealership and painted it. It all looks phenomenal besides for some minor orange peel in the paint. Not knowing any better though everything looks brand new!

23 mile collision are crooks, and do bad work. Having a repair with 23 mile collision done on…read moreDecember 23, Already rusting in March 25. 23 mile collision said the people they buy the parts from supply them with parts that rust up, but they're not responsible and their supplier will not warrantee any of these parts because they rust. No replacement on 23 mile collision, only offering to paint over rusted part. they are taking over the Maaco shop next-door on 23 and plan to do worse work than was ever put out of that place before.. Horrible horrible customer service and after care!!! its just not professional at all

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

Ahmed Shaban helped my wife out the other day with her lease payments and guided us with making the…read moreproper decision. He was courteous, kind, and very professional. I would recommend Audi of Rochester Hills for your business.

Have taken all of my Audi's here despite living closer to the dealership in Birmingham. Great…read moreservice, never failed me. Warranty and all other work has been completed up to par and on time.