This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)

Oops Wrong aces, couldnt figure out how to delete. Sorry Im…read moresure this place is great too

I just bought a 2010 Buick Enclave here yesterday. I just happened to stop by the lot on a Sunday…read moreon a whim to glance at what had and Mike just happened to be outside and asked what's I was looking for. They didn't have my first choice on the lot so he called around for me and as we talked further, he suggested and showed me this car. I came back on Monday and David helped me out, wrote up all the paperwork and they both went the extra mile by replacing the backup camera that wasn't working that day. Both guys were kind, professional and helpful and I would feel comfortable calling them with any questions from here on out. They had a good selection of cars on the lot and didn't mind calling around to check other places for me. I never felt rushed or pressured into anything. Now what I was looking for in reviews when I was scoping dealerships was more about the car and I obviously can't speak to if it's "been a great car" yet. I can say it's beautiful, rides like a dream and currently seems like we got a great deal on a great car. If it suddenly goes south and turns out to be a lemon, I'll be back to update this, but I definitely don't see that happening! I'd absolutely recommend Ace's!

I bought a Chevy cobolt back in October of 2017. Everything seemed great from the initial test…read moredrive I was excited to finally be on the road again after a week or so off the road. I started having trouble with the car about 2 months after purchasing not to mention he lied and told me the car had no accidents he checked the car facts himself when In fact it was and one of the doors had been replaced also after getting so many things fixed on it I kept wondering why the engine light never came on well it's because it had been popped out so it could not arm me of potential problems found this out when my car wouldnt turn over and they were checking the power cords all in all I trusted this guy to be honest especially about such a larger purchase but I should have known when I had to put gas in it just to drive it home that he was definitely just in it for the money I'm going to have to hold my L on this but I'll definitely never recommend unfortunately he has dishonest business practices

From the owner: We have clean reliable transportation for cars to suv. Call to set an appointment to test drive one…read moreof are vehicles

I was all set to purchase a car for $17,900- cash sale. When asked what the total cost was, I was…read moretold "$21,400 out the door," which is $3,500 over sales price (huh?). Tax on $17,900 is $1,076, plus another $300 for document fee, which is roughly $19,254. Then they wanted to tack on a "$995 dealer fee." Funny how the dealer fee wasn't mentioned until I was ready to purchase the car. Anyway, the numbers still don't add up because all that equals $20,249, not the "$21,400 out the door" price that I was quoted. Sorry, J Rus. I will buy a car for $21,400, just not from you.

Dishonest. They are out to make a quick buck selling unsafe vehicles. They sold me a truck that had…read moresafety concerns with the brakes and transmission. My husband called them with the concerns and was met with "sold as is"....later we paid to fix one of the safety issues, I called and spoke with a woman who said she would leave a message for Kevin to get back to me, he never got back to me and he blocked my phone number from calling them! I emailed and got no response, then they blocked my email address after I sent a single email regarding my concerns. They had thier own mechanic then finally fix my brakes (I got ahold of them with a different phone number) ...the mechanic was rude on the phone and said he was mad he had to fix someone else's issue (meaning the dealerships problem) ....he didn't even give me a service record and told me that goes to Kevin since he paid. I have a report from another mechanic that the brakes were metal to metal, it was also severely shaking while braking, and the mechanic the dealership uses (My Mechanic in chesterfield) sent a photo to me and made sure to tell me he sent one to Kevin, of a brake pad that was off a vehicle, claiming it was mine and had life left, I asked for a photo of the rotor condition and was told that he did. Ot take a photo of the rotors.....I also asked the dealership for a copy of the pre inspection report, they took 2 days to get this to me and when they did it was a report by the same mechanic, and was made up and false, it was also not dated....not to mention the vehicle was misrepresented as having heated seats which it does not. They now have thier attorney reaching out to me, if that doesnt say "Im guilty and trying to do damage control/control the narrative early." Then I dont know what does. Not to mention besides the safety issues and misrepresentation, the staff is so rude if they already made the sale and dont want to be bothered. I was laughed at and disrespected by office manager Ashlyn for just asking to speak with Kevin and eventually saying I would have to come up there to speak with him if she wouldn't allow me to, she had told me Kevin said the owner would deal with it, I asked to speak to Kevin several times and she kept repeating "he will just tell you what i told you" I have a feeling Kevin told her not to transfer me. So instead she laughed at me, was rude, refused to transfer me until ibrepeated myself calmly about 10 times, then said "fine whatever" and sent me to his phone. ​

Had them clean my Challenger inside out including engine. They did a phenomenal job! Compared to…read moreothers I have used trying to make an easy buck saying they will detail your car when they are only washing cars and don't really care. Hands down, KMR is the best at what they do and they do actually clean it to perfection. I will never take any of my cars anywhere else. The prices are very fair compared to some of the other places I have used. How did I find them? There was a sticker on the inside of my door, the dealerships even use them for their used cars.

I had KMR detail my truck and am very happy with the work they did. My truck looks new, super clean…read moreand shiny. They did all the work for a fair price also. I already recommended them to quite a few people and also for anyone reading this review. They will be getting my truck a couple times a year from here out.

Avoid at all cost. I recently purchased a 2006 BMW X5 from Calisto and within less than 3k miles…read morethat I have put on the vehicle it is in the shop for it's second major repair. Please, whatever you do, get your vehicle inspected by a dealership or indy mechanic in the area before taking his word for it or looking at a Carfax. These do not tell you everything and he does a great job cleaning up the mess to pass the ball to the next owner. Buyer beware!

sold me a fake warranty for 4 thousand dollars. and they are now out of business. No worries,…read morebecause "Tim Thompson" Will be sued for the amount that was suppose to go to the warranty company

Buyer BEWARE! Never have I dealt with such unprofessionalism. This dealership has the WORST…read morecustomer service. They do not return texts, emails, or phone calls in a timely manner, or at all. I believe they knowingly sold me a vehicle with both an oil and coolant leak because the extended warranty, which I also purchased through them, stated it was a preexisting condition that could not have occurred within the five weeks I owned the car. The warranty company said the oil buildup had been there for an extended period of time. My bill was for $5,476.20. The extended warranty only covered $721.07. Tim Thompson, the owner of the dealership, agreed to pay me a little less than half of what I had to pay out of pocket. I signed a good will agreement on July 19, 2023 and I still have not received the payment he promised me. I have been texting, emailing, calling and leaving messages almost daily since the end of July. I received one text saying a check was mailed in a plain white envelope with my name on it. I texted back that I never received it and that they could check their bank statement to verify that it was never cashed and I would appreciate them reissuing one. It is now September 30th and after texting, emailing, calling and leaving countless messages, I still have not received a reply. I am completely disgusted with their lack of professionalism. On the CarNova website it states, "exceptional customer care," "dedicated to the needs of our customers first," "we listen to our customers," "we want to earn your trust," "our customers come first-Always." I have not seen any of this. I caution you to think twice before doing any business with Tim Thompson and the CarNova dealership in Shelby Township, Michigan.

I have been talking to this dealership ever since I first got my Dodge ram from them they've known…read moresince problems with the vehicle. damaged parts in the bed of the vehicle when I first got it and broken glass the interior. and when I I needed the vehicle fixed, they said their mechanic will take a few weeks. I told him I would try to get the vehicle fixed myself if they could be flexible with me on the payments since I'm on the tide budget, which is why I buy here pay here. But we started to find things wrong with the vehicle. It's obvious this dealership gets the up and running enough to get you off the lot but once you're gone, they hit you with the as is purchase. They're obviously selling lemons. They have a huge history of vehicles with problems. Their mechanic knows how to rig the to get them off the lot. seek getting my down payment back if they do not give me my down payment back I will be following a lawsuit since there is a pattern of them doing this to a lot of people if anybody wants to get in class action lawsuit feel free to contact me.

I bought two cars from this place and both cars are total lemons. Both cars are rotted out…read more When my son went to get an oil change they ate the ones that pointed it out. The whole car was all rust underneath. My daughter's car the same. All rotted out they hide it very well. Big scammers don't buy anything here you will end up dumping thousands just to make sure your car is safe. They should actually be reported to the better business bureau