I'm giving Dr. Hevert two stars because he is a doctor, but his practice has essentially "two…read moredoors" one for regular patients and one for concierge patients. His office staff didn't know we had paid for concierge service and claimed he wasn't available for several weeks for a visit. When we mentioned we were concierge the person at office said well looks like we can "squeeze you in" later in week. Whole thing left a bad taste. We switched as soon as our annual membership was over. Dr. Hevert is overworked, office communication is poor, and service was mediocre.

First I want to say I am not a Karen I don't complain and I hate confrontation but this made my…read moreblood boil... I would not recommend this business this Glades medical group everyone at the desk was very rude and mean I have a handicap mother with one leg and legally blind Dr. Hevert saw her twice promised her a special discount price to see her he lied twice we came back in with an appointment and he would not see her. Then told her that they had no other doctor available for her to see even with the appointment! Overpriced and over rated!!

Dr Winkleman is thorough, patient, with good clinical reasoning. The office staff is attentive and…read moreefficient. Highly recommend!

Billing issues and unapproved claims with NO help from Winkleman and this office has the worst…read morecondescending front receptionist Linda who is rude, will speak over you and serve nothing but attitude. What kind of person like that works in a doctor's office?? Very off putting to say the least. I was experiencing a billing issue from 2020 where additional info was requested by FL BLUE from the doctor in efforts to approve the claim. My insurance sent me paperwork stating my primary care physician did not provide adequate documentation to approve a claim. Winkleman assured me that my blood work for testing if I had the breast cancer gene would be taken care of and approved. I contacted their office for help, to have assistance as that's where the lab Quest AND the insurance company FL Blue directed me. To my plea for help, Linda was immediately on the defensive, got loud and argumentative like an unprofessional teenage girl. I had a Quest supervisor call he/Winkleman office to explain the situation, Linda told the Quest rep said she would help by sending the paperwork to FL BLUE appeals, a week later FL BLUE calls to advise the paperwork is illegible and missing critical info? I firmly believe she intentionally sent paperwork that wasn't even filled in to be a hemorrhoid of a human. Winkleman also was resistant to help because she "didn't get paid for the service," and kept trying to hot potato me back to Quest which was NOT correct guidance. Her office was at fault for not submitting the paperwork needed for approving the claim in 2020. I even showed the doctor the paperwork from FL BLUE where they advise they need the paperwork from "my primary care physician" but even today, the FL Blue agent that I asked to 3 way call this office, the agent flat out said she was shocked at the "behavior and aggression we were met by with Linda picking up the call." Unacceptable and Linda should be embarrassed of her mess of an attitude. Dr. Winkleman should also recognize what an embarrassment of a representative she has at the front line of her office. Apparently the oaths these doctors take is meaningless and they only have $$$ in their hearts.

The best doctor ever! She is kind and listens to patients. She treats the whole you and I never…read morefeel rushed at my appointments. She always asks about every aspect of my life; work, home, family, pets. I want to clone her!!! Thank you, Alex

She is an excellent primary care doctor. She always listens carefully and takes the time to explain…read moreeverything in a clear and simple way. I never feel rushed during my appointments, and I truly feel that she cares about my health. I'm very thankful to have her as my doctor and highly recommend her.

Dr Remenson is an excellent doctor and has a very professional staff…read more I'm very lucky I found her. I moved from South Florida to Spain - and I still fly in to see her.

This "doctor" has no business taking care of patients. Stay away, this doctor was told by my…read moredaughter her concerns and she laughed, not interested in assisting. Instead of helping, nothing. Shame on Ella Remensen with her holier than everything. Disgusting behavior! Don't even let me get started on the two women up front as if the world owes them something. Zero stars!!!

Ongoing Billing Dispute…read more Sent to Dr. Mylissa Graber (owner of Dr G's Urgent Care) via mail Personal & Confidential on 7/29/25 and never received a response. On 3/30/25, I visited your Delray Beach Office (see attached notes). Upon arriving, the receptionist insisted that I owed a co-pay of $30.00. I explained to her that Medicare pays 80% and BCBS pays the remaining 20% of the Plan Allowance amount. Another office worker by the name of Seth came over and said that I needed to pay the co-pay implying that I could not get service unless I paid the co-pay. I asked him if Dr. G's could bill me if by some chance there was a copay. He said no. So, I agreed to pay (see attached credit card receipt for $30.00) under duress due to the fact that I was sick and needed attention. I also subsequently returned to Dr. G's six more times for follow-up treatments. I was never asked to pay any co-pay after explaining that my insurance covered everything. On 7/7/25, I called billing and spoke to Penny. I explained to her what had happened. She said that I had a $30.00 credit on my account. I asked her to please refund the $30.00 by issuing a credit to my credit card. She said that she had no authority to do so and that I had signed a "no refund" form. She said that on my next visit to DR. G's I could apply the credit to that visit. I explained that I will never owe anything to Dr. G's since my insurance coverage pays everything. I asked her for her manager's name and she said that she couldn't give that information out. I asked her where the billing department was located and she said that she couldn't tell me that. She gave me the email address of admin@drgsurgentcare.com to address the issue of having a credit of $30.00 posted back to my credit card. I have not gotten any response. As you can see from the attached EOB from BCBS, there was no co-pay required for my visit on 3/30/25. Medicare paid $132.63 and BCBS paid the remaining $33.84 with no copay or deductible owing $0.00 to the provider. Please issue a refund of $30.00 by crediting my credit card account. I can be reached on XXX-XXX-XXXX, if additional info is needed. Please inform me of your decision. Sincerely, Michael A. 12/29/25 Spoke to Penny again at the billing department and got the same run around. This is certainly double dipping and most likely illegal. See Angel R. review posted April 11, 2024. Same exact modus operandi only Angel was scammed out of more money.

I once wrote a negative review about this physician. Over the course of several weeks her office…read morereached out to me to resolve the issue. And I resolved my specific medical non performance issue with her, to her credit. I withdrew the prior negative customer review I wrote since I told her I would do so. Concurrent to my discussions with this business owner about my negative customer experiences, I filed a complaint and right of refund with my bank since I paid for the medical service(s) in question with my VISA debit card. I lost that appeal or right of refund since I alleged the physician, on the original medical exam date in question, never performed the medical services offered to any degree of accepted medical standards or professional competencies. My bank did not want to intervene on my behalf - I been with them for over 24 years. My advise to YELP readers, please be VERY AWARE that this physician is like no other. They (she) are a money generating enterprise. They will do anything or say anything to extract cash $$$ from you. I promised this physician, as part of my settlement with her, not to visit her business(es) again. It may be prudent if you do the same. This YELP posting is merely a caution warning. I feel I have the right to post the facts and circumstances that transpired around my transaction with this entity.

I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

I know mostly we rate the doctors we see but, I want to take a moment to say that Josy and the…read morecheck in station has wonderful customer service skills. She has a wonderful smile and is always polite and understanding. Dr Olivier is the first doctor I have ever felt comfortable and confident with. Thank you both for being amazing!

I'm very impressed with their diet program- I had tried so many other programs and failed to lose…read moreany weight. I felt so frustrated and thought there was no hope . I finally tried their program - 25 pounds lighter and my blood pressure the best it's ever been. I'm very grateful to Proactive Medical Center. I highly recommend.

While Dr. Mufleh was extremely knowledgeable and professional the billing staff seem to have a lot…read moreof issues. I've beeb trying for close to 6 months for their office to bill my insurance correctly for a well visit! Aetna confirmed their office incorrectly billed and it's been phone call after phone call trying to get this fixed. It should not take 6 months for this to get fixed!

I've been with Dr Yoyakey for 2 years now and have nothing but great things to say. She is very…read moresmart and helpful and very good at explaining everything so you understand. Office is nice and the rest of the staff is very sweet as well. I also got my flu shot while I was there. Unfortunately they do not do the Covid shot insure.

I would not recommend this primary care physician based on my personal experience…read more At nearly every visit, she asked me to return the following month without any clear medical reason, which felt unnecessary and inconvenient. My final appointment was the reason I decided to change doctors. After waiting about 30 minutes, I was called in only to be asked why I was there, as if she had not reviewed my medical record. When I told her it was time for my annual physical, she said she did not have enough time to do it. I reminded her that I had already been waiting for about 30 minutes, but she replied that it had only been 25 minutes and told me to come back the following month. I also asked if she could order my blood work in advance so we could discuss the results at my next visit, but she refused and said she would only order it when I came back for the physical. Throughout my visits, I often felt unheard. She frequently interrupted me before I could finish explaining my concerns and gave me the impression that she was not truly listening. I never felt that my time or my health concerns were a priority. To be clear, my comments are directed solely at the physician. The nursing staff and the front desk team were always kind, courteous, and professional, and I have nothing but positive things to say about them.