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    CarMax

    3.2 (45 reviews)
    Closed Closed
    Updated 1 month ago

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    Tricia F.

    I cannot recommend this exact place more. From my "dealer" Lee ( who was beyond amazing ) to the business office pros, Andrew- truly a great experience and helped me find the exact right fit/price. Also went above and beyond when I forgot multiple things in my trade in. I highly suggest going here if you want a no hassle, stress free, and extremely helpful CAR place. 10/10 - thanks for all that you guys do! I'll definitely be back in a few years.

    I am SURPRISED THAT I AM GIVING A STELLAR REVIEW!.... I am a worry wart, OCD person by nature and I have not bought a used vehicle since my first car in 1978. With the way inflated prices are, I found it ridiculous to pay full price for the Toyota's Highlander Hybrid XLE which I wanted, so I decided to try Carmax. I reserved the car and paid $99 transport. Upon arrival, I noticed a few minor flaws that I picked up on inspection. Tha car drove beautifully, 2022 with 29,000 miles. I expressed my concern over the flaws and they were gracious and worked with me on the matter,( I will leave it at that, wink, wink).....An appointment was scheduled to fix 3 things, a loaner car was given to me, it literally took less than 60 seconds for me to drop off my car and pick up the loaner and head home no hassle....amazing.....24 hours later, I got a call and my vehicle was ready!......the whole process was easy, I am not big on doing things on the computer, but everything moved swiftly....my only concern is, I wish there was a way to get in contact with a human being asap if needed. Overall, I am very satisfied at the ease of this transaction and the service with Carmax and all of its associates at 100%......side note, 1 year ago, I went to purchase same vehicle , NEW AT TWO LOCAL DEALERSHIPS...,what a nightmare , penny, nickel and diming salesmen.....I'm glad I waited till this year, and I also got top dollar for my trade compared to the actual Toyota dealerships.....So Happy I found Carmax!

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    9 years ago

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    11 years ago

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    9 years ago

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    CarMax T.

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    Review Highlights - CarMax

    Dana Franks was a pleasure to work with, and I highly recommend her to anyone interested in buying a car from CarMax.

    Mentioned in 2 reviews

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    webuyanycar.com

    webuyanycar.com

    (5 reviews)

    Don't waste your time, dishonest and questionable business practices at best, filled out online…read moreform, disclosed accident history on form (minor, drove to work for a week while waiting for parts) and was given an evaluation 26,900, then was later called by Brandon asked for the VIN and given a new even higher evaluation 27,100, showed up at appointment time, Justin looked vehicle over and then began working on his computer, he asked how much I was looking to get for the car, I stated the amount I was quoted. He continue to work on his computer was there an hour to be offered 23,000. Why waste my time, why give an evaluation you had no intention of paying when I was completely honest and disclosed the vehicle history. Justin stated the valuation didn't take into account the accident, then why call me get the VIN and personally tell me a higher number that wasn't a computer that was the manager himself. Again don't waste your time. I got home and within a hour I have a competitor picking up the car tomorrow for 26,000. Again there are actually forrthcoming honest in this business, just skip this one save yourself the time and effort Update: manager called to apologize made excuses about a pop-up on the screen about possible change in valuation but couldn't some how comprehend that I spoke with a human who gave me a PRICE after I DISCLOSED the the vehicle history, Instead of just admitting thier mistake or admit they give you the offer to get you in the door he tried to make me feel stupid like I didn't read the "fine print" or "pop-up" ignoring the fact they didn't honor the price they quoted with me providing full disclosure. So I was basically I was told "I am sorry you had a bad experience but it was your fault" But you keep quoting your high satifaction score while trying to make people feel stupid and I will keep posting about how my experience went

    I used the Turnerville ,NJ. office. I had a very good experience. I had a tight window to get…read morethings done. Jon Toce helped me out , he was personable ,informative,honest and a real pro. I think he represented his company well.Got me out, in a timely manner.. i would definitely recommend him and his service to others .,.,.,,.,...,

    CarMax - usedcardealers - Updated May 2026

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