The service manager here is great, she really knows her stuff & is helpful!…read more Took my truck to many places to find out why I kept getting denied warranty for repairs I thought should be warranty. Engine coverage is supposed to be 7 years. Jessica sat down with me, explained in detail how the warranty process worked - what the dealers have to do in order to get us warranty. Her team was specific in telling me what I needed to get together so they could provide Paccar with proof I maintain my vehicle & should get the warranty engine parts. Thank you Jessica & team!

Dealt with Mr. Ryan Fleck , sales representative of Liberty Kenworth located in Swedesboro, New…read moreJersey in regards to a purchase of a pre owned International Harvester ProStar unit. Mr. Fleck was very professional and honest. I give 5 stars for excellent customer service, honesty and integrity to Mr. Fleck, his team and and to Liberty Kenworth dealership as a team. Thank you Mr. Fleck and Liberty Kenworth !!! More power to you and your continued success in the trucking industry.

Will Diev made the transaction as smooth and easy as possible. Ended up buying 5 International…read moreProstar day cabs from NCL. 20% down and it took them 5 days to finance. + we couldn't resist the deal they offered us. +1 happy client!

Thank you for a 2011 Peterbilt 387. Smooth transaction. Everything as described. Will recommend to…read moremy friends. Great truck source!

If you are looking to purchase a used commercial truck, and hope to find a reputable dealer that…read morewho will be straight with you, and who will stand by their product......please let me know if you find it because it ain't here. On March 14th I bought a 2015 Freightliner Cascadia with 600,000 + miles for $82950. My sales person, Jerry, strongly encouraged me to buy a 3 year extended warranty, which I argued against, because I have always had bad experiences with warranties. In the end I purchased the warranty for an additional $10,200 through National Truck Protection- NTP. I drove my new truck for two weeks before it developed a major coolant leak. I contacted the dealership who asked if I could still drive the truck home, and if I could get it to the mechanic they use, and who is a contracted shop with NTP. I did just that on Friday April 1st. I called Jerry Monday to see if the shop had started work on it, and was told that they had (they had not). He also told me that the shop had already reached out to NTP for approval for service (they had not). I texted later that day and asked when I might have the truck back ( I was due to start with JB Hunt on Wednesday April 6th. ). He texted me that the I would have the truck back by Tuesday afternoon around 3:00. I drove to the garage on Tuesday morning, and found my truck parked out in the rain with the hood open. When I looked closer, I could see nothing had been done to it. I called NTP and informed me that they had not heard from the shop, and had yet to approve any work. I tracked down the shops manager who in broken English, informed me that he would start on it and send the information to NTP, and that I could still have it later that day. That was almost delusional. I drove to the dealership to ask why they had told me it would be ready that day, when this was clearly not the case. Jerry wasn't there, so I spoke to Ryan the manager. With very little visible concern and no offers to remedy the problem, he stated that he did not know what Jerry had stated the truck would be finished that day. He assured me that Arrow would not 'leave me hanging'. I contacted the shop with next morning and was informed that the shop manager had been in contact with NTP, but that NTP was very difficult to work with, and would likely try to avoid paying for any repairs. I called NTP who stated that the shop had in fact sent them a workup on the needed repairs, but had not done so with the proper online format. They could not authorize anything. I checked to see if there were other shops on NTP's list of contracted repair centers, and found that in my area some listed had been out of business for several years and others would not work on trucks they themselves had not sold. I did find another shop, and paid $275 to have my truck towed there. So far, they have been very honest and direct with me, but have warned that getting repairs done through NTP would make the process very difficult. I was told that as of today (April 14th) my truck will not be finished for another week given the time lost on sending photos and estimates to NTP, and having them approved for each step of the process. The bottom line is that I have lost two weeks (soon to be three) weeks of work because of how Arrow, their contracted mechanic, and NTP have managed this situation. It's been a lot of lies, finger-pointing, and I don't give a crap attitude that has me in this situation. The ONLY reason why I am giving Arrow 2 stars is that their finance manager- Carrie- is a doll, and clearly has the customer's best interest at heart.

Do not i repeat do not buy a truck from them,they sale you anything just to make money,my truck…read morebeen in the shop more times then i drove it plus they putting recap tires on the tractor and i almost had a accident because want of the tires came apart and another one blew and they won't respond back to you if it's a problem even Theo the truck still under warranty with them

I bought new tires and a suspension level for my Ford F150 and originally had an appointment to…read morehave everything installed at a local shop. The guy at the local shop began fishing for problems before he had even seen the truck - which led me to find the American Truck Center. I called and spoke to Frank for a quote. He spent 48 minutes on the phone with me giving me the entire run down on what the install would look like, how it would be done, and answering any questions I had about spacing, size and tire pressure. Frank is the real deal and knows what he is talking about. I dropped the truck off early on a Tuesday and they got to work on it right away. Frank invited me to check out the shop, look at their other products and sent me on my way with a ATC catalog, ensuring me my truck would be ready to roll the following day. The other shop told me that there's no way my 33'' tires would fit on my truck with a 2'' levelling kit. Like Frank originally had told me when I called, they would. Pulling up to the truck center, I was in awe. My truck was promptly parked out front waiting for me. Chris and Frank took care of all the paperwork and payment and sent me on my way. I have nothing but nice things to say about the staff, building and the quality of the American Truck Center. They know trucks and there's a reason they've been doing this speciality work for over two decades. If you have a truck and want any kind of work on it, immediately pick up the phone and call the American Truck Center. I promise you, your truck and your wallet will thank you. I never thought I'd find a shop that I trusted working on my truck, but I finally have and even though they're an hour away from my house -- I'll be going there every single time.

best offroad spot in south jersey , i bring my wife and kids with me , 3rd time doin up new ford…read morewith best from frank and his people at american truck ... they make u feel special !

Drove down from upstate New York to check out a couple big trucks to haul an RV 5th wheel. What a…read morepleasant experience! Had lengthy discussions with both the manager, Shawn Hiller and sales person, Lisa Brabson. They were both extremely knowledgeable and friendly with endless patience for our many questions. Looking forward to continuing the discussion of possibilities.

Hands down best location for any vehicle but especially for commercial trucks. If you want a…read morecommercial trucks contact my guy Justin Donovan.

Traded my truck in for a truck they had there and they helped me finance a truck. Great service and…read moreEd Sullivan JR was awesome

From the owner: We specialize in commercial equipment and vehicle sales, including tow trucks, wreckers, rollbacks…read moreand ramp trucks. We have a close relationship with a commercial lease/finance company. We also carry inventory of buses, exotic and executive vehicles.

Had the best experience here! In spite of the various challenges I faced purchasing a vehicle for…read morethe first time, this automall was patient and supportive the entire process! They were a pleasure to work with. I trust everyone working at this automall. Anthony was particularly helpful - even until the last minute when I felt like I was going to have a breakdown!

Called 2 days before going to see if the vehicle was available. I drove 2 hours to get there and…read moresaw 3 work vans I wanted to test drive. I was ready to purchase that day. No one was in the office. Sign on door said hours were 9-6 and the 'OPEN' sign was lit up. I called and the guy said "I'm off today." I asked if he could come in so I could purchase and he said "No. I am off, it is Saturday!" DO NOT GO THERE!!!!!!!!!!!!

On behalf of Gallo Disposal and Recycling, I would like to express my 5 star review with Bergey's…read moreTruck Center Service Department. I've been doing business with them for many years and I wouldn't go anywhere else. Their service is absolutely outstanding! They take pride in pleasing their customers and I would recommend them to anyone with a Mack truck. You won't be disappointed.

They very nice and professional. Service is excellent from the receptionist to the mechanic. This…read moreplace rocks and the are in point

Fantastic experience. From the minute I walked in the door I felt welcomed and like they really…read morewanted my business, the family atmosphere they have here is a nice change of pace to the typical car lot. Gladys, Dom, and Nena were all friendly and very knowledgeable. The customer service couldn't have been better. Would highly recommend people come here.

Family run business that treats you like family! Gladys and her team gave me top notch personal…read moreservice. The buying process was easy and efficient. I will be back!