The service manager here is great, she really knows her stuff & is helpful!…read more Took my truck to many places to find out why I kept getting denied warranty for repairs I thought should be warranty. Engine coverage is supposed to be 7 years. Jessica sat down with me, explained in detail how the warranty process worked - what the dealers have to do in order to get us warranty. Her team was specific in telling me what I needed to get together so they could provide Paccar with proof I maintain my vehicle & should get the warranty engine parts. Thank you Jessica & team!

Dealt with Mr. Ryan Fleck , sales representative of Liberty Kenworth located in Swedesboro, New…read moreJersey in regards to a purchase of a pre owned International Harvester ProStar unit. Mr. Fleck was very professional and honest. I give 5 stars for excellent customer service, honesty and integrity to Mr. Fleck, his team and and to Liberty Kenworth dealership as a team. Thank you Mr. Fleck and Liberty Kenworth !!! More power to you and your continued success in the trucking industry.

Will Diev made the transaction as smooth and easy as possible. Ended up buying 5 International…read moreProstar day cabs from NCL. 20% down and it took them 5 days to finance. + we couldn't resist the deal they offered us. +1 happy client!

Thank you for a 2011 Peterbilt 387. Smooth transaction. Everything as described. Will recommend to…read moremy friends. Great truck source!

If you are looking to purchase a used commercial truck, and hope to find a reputable dealer that…read morewho will be straight with you, and who will stand by their product......please let me know if you find it because it ain't here. On March 14th I bought a 2015 Freightliner Cascadia with 600,000 + miles for $82950. My sales person, Jerry, strongly encouraged me to buy a 3 year extended warranty, which I argued against, because I have always had bad experiences with warranties. In the end I purchased the warranty for an additional $10,200 through National Truck Protection- NTP. I drove my new truck for two weeks before it developed a major coolant leak. I contacted the dealership who asked if I could still drive the truck home, and if I could get it to the mechanic they use, and who is a contracted shop with NTP. I did just that on Friday April 1st. I called Jerry Monday to see if the shop had started work on it, and was told that they had (they had not). He also told me that the shop had already reached out to NTP for approval for service (they had not). I texted later that day and asked when I might have the truck back ( I was due to start with JB Hunt on Wednesday April 6th. ). He texted me that the I would have the truck back by Tuesday afternoon around 3:00. I drove to the garage on Tuesday morning, and found my truck parked out in the rain with the hood open. When I looked closer, I could see nothing had been done to it. I called NTP and informed me that they had not heard from the shop, and had yet to approve any work. I tracked down the shops manager who in broken English, informed me that he would start on it and send the information to NTP, and that I could still have it later that day. That was almost delusional. I drove to the dealership to ask why they had told me it would be ready that day, when this was clearly not the case. Jerry wasn't there, so I spoke to Ryan the manager. With very little visible concern and no offers to remedy the problem, he stated that he did not know what Jerry had stated the truck would be finished that day. He assured me that Arrow would not 'leave me hanging'. I contacted the shop with next morning and was informed that the shop manager had been in contact with NTP, but that NTP was very difficult to work with, and would likely try to avoid paying for any repairs. I called NTP who stated that the shop had in fact sent them a workup on the needed repairs, but had not done so with the proper online format. They could not authorize anything. I checked to see if there were other shops on NTP's list of contracted repair centers, and found that in my area some listed had been out of business for several years and others would not work on trucks they themselves had not sold. I did find another shop, and paid $275 to have my truck towed there. So far, they have been very honest and direct with me, but have warned that getting repairs done through NTP would make the process very difficult. I was told that as of today (April 14th) my truck will not be finished for another week given the time lost on sending photos and estimates to NTP, and having them approved for each step of the process. The bottom line is that I have lost two weeks (soon to be three) weeks of work because of how Arrow, their contracted mechanic, and NTP have managed this situation. It's been a lot of lies, finger-pointing, and I don't give a crap attitude that has me in this situation. The ONLY reason why I am giving Arrow 2 stars is that their finance manager- Carrie- is a doll, and clearly has the customer's best interest at heart.

Do not i repeat do not buy a truck from them,they sale you anything just to make money,my truck…read morebeen in the shop more times then i drove it plus they putting recap tires on the tractor and i almost had a accident because want of the tires came apart and another one blew and they won't respond back to you if it's a problem even Theo the truck still under warranty with them

best offroad spot in south jersey , i bring my wife and kids with me , 3rd time doin up new ford…read morewith best from frank and his people at american truck ... they make u feel special !

I went there anticipating to get 4 tires mounted and balanced. Also an alignment and inspection of…read morefront end and rear end. They scratched and chipped all my havok rims up. Broke a lug nut off by using an impact gun to take off locking lugnuts. Went to pick up truck. They mounted rear tires. Never balanced them. Alignment wasn't even done properly. Pulls to left. And tires still aren't straight. Now taking it to a different shop. They tried to make me pay for drill bits and a drill they had to use to drill out stud. Shop and owner do not know what they are doing. Also after the finally finished my truck. I got my truck and keys. My key fob for my truck is broking. Now have to spend $300 for a new key fob. WILL NEVER GO THERE AGAIN. DO NOT RECOMMEND TO ANYONE.​

Drove down from upstate New York to check out a couple big trucks to haul an RV 5th wheel. What a…read morepleasant experience! Had lengthy discussions with both the manager, Shawn Hiller and sales person, Lisa Brabson. They were both extremely knowledgeable and friendly with endless patience for our many questions. Looking forward to continuing the discussion of possibilities.

Hands down best location for any vehicle but especially for commercial trucks. If you want a…read morecommercial trucks contact my guy Justin Donovan.

Traded my truck in for a truck they had there and they helped me finance a truck. Great service and…read moreEd Sullivan JR was awesome

From the owner: We specialize in commercial equipment and vehicle sales, including tow trucks, wreckers, rollbacks…read moreand ramp trucks. We have a close relationship with a commercial lease/finance company. We also carry inventory of buses, exotic and executive vehicles.

Called 2 days before going to see if the vehicle was available. I drove 2 hours to get there and…read moresaw 3 work vans I wanted to test drive. I was ready to purchase that day. No one was in the office. Sign on door said hours were 9-6 and the 'OPEN' sign was lit up. I called and the guy said "I'm off today." I asked if he could come in so I could purchase and he said "No. I am off, it is Saturday!" DO NOT GO THERE!!!!!!!!!!!!

So. Where can I begin with this place? I saw a van online that I really liked, called to make sure…read moreit was available(since it was a few hours away in the car) and it was, so I started driving. About an hour later, I got a call saying the list price was a typo and it was actually $1,000 more. Red flag, but I'm already on the highway, so might as well. Get to the dealership and we go for a test drive(and they insist on being in the car with you while you drive... is this a NJ thing? I don't know.). I asked for the carfax report which they couldn't provide, because it was on a colleague's phone and the guy broke his phone. Uh...there are a few computers inside, why can't you pull it up on the computer? This place seems sketchy as hell. You might get lucky and actually buy a good car here, but I wouldn't trust any of these people.

On behalf of Gallo Disposal and Recycling, I would like to express my 5 star review with Bergey's…read moreTruck Center Service Department. I've been doing business with them for many years and I wouldn't go anywhere else. Their service is absolutely outstanding! They take pride in pleasing their customers and I would recommend them to anyone with a Mack truck. You won't be disappointed.

They very nice and professional. Service is excellent from the receptionist to the mechanic. This…read moreplace rocks and the are in point

I bought a 2020 Elantra from them a month ago and it's been great. Didn't like that they forgot to…read moremention that the warranty costs 3k and gap insurance was another 1.1k. They didn't explain that to me when I bought the car. I asked "is the warranty standard," and they said "yeah," so I assumed it meant it didn't cost anything, my fault, but they could've made it more clear. i ended up needing a loan that was 5k more than I was expecting thanks to an additional $1000 from documenting and service fees that they didn't also mention. I didn't see an itemization of all the costs until I came in a month later to get my plates. Also my fault for not asking but you'd think they'd include that in the stack of papers they give you. Overall the people acted nice, but the initiative is definitely on you to get clear answers on numbers and costs. If you give them the chance to not mention something important, they will take it and it'll be on you to figure it out later.

Deceptive practice is the business model. This review is of the location in Waterford, NJ…read more Be sure to check your sales contract for 1) change in vehicle pricing. 1k was added to the advertised price. 2) give the sales person in writing the amount of your down payment to give to the finance guy. A verbal amount was given to the salesman which was higher than what he relayed to the finance guy. Once discovered, an additional call and the redoing the contract to included the correct down payment and monthly payment amount was required. 3) the addition of a warranty. It is made to seem like the warranty is covered in cost by the dealer with the wording 'it comes with a warranty' (it's not; it added to the price) The warranty only covers cosmetic damages to the vehicle, not the mechanics like the engine, turbo, etc and will significantly increase the amount financed and taxes as the warranty is expensive for what is covered. 4) Ensure the approval letter be given to the finance guy. Even after presenting a pre approval letter, finance made additional inquiries with other lenders without my permission. Once discovered, it was determined the salesman never informed finance of the pre approval. 5) Have the vehicle throughly inspected by a mechanic not employed by the dealership if you're expecting not to have to put money into the vehicle immediately. The lie they will tell you is their mechanic did a thorough inspection when in fact, at least in this case, that was not true. Luckily, extensive research on the potential repairs needed for the year, make, and model of vehicle purchased was done beforehand, so repairs were expected. After discovering the issues outlined above, contacting the dealership and not getting a reply, a letter was written with the promise to report them to the state, an acceptable compromise was reached.