I bought a 2020 Elantra from them a month ago and it's been great. Didn't like that they forgot to…read moremention that the warranty costs 3k and gap insurance was another 1.1k. They didn't explain that to me when I bought the car. I asked "is the warranty standard," and they said "yeah," so I assumed it meant it didn't cost anything, my fault, but they could've made it more clear. i ended up needing a loan that was 5k more than I was expecting thanks to an additional $1000 from documenting and service fees that they didn't also mention. I didn't see an itemization of all the costs until I came in a month later to get my plates. Also my fault for not asking but you'd think they'd include that in the stack of papers they give you. Overall the people acted nice, but the initiative is definitely on you to get clear answers on numbers and costs. If you give them the chance to not mention something important, they will take it and it'll be on you to figure it out later.

Deceptive practice is the business model. This review is of the location in Waterford, NJ…read more Be sure to check your sales contract for 1) change in vehicle pricing. 1k was added to the advertised price. 2) give the sales person in writing the amount of your down payment to give to the finance guy. A verbal amount was given to the salesman which was higher than what he relayed to the finance guy. Once discovered, an additional call and the redoing the contract to included the correct down payment and monthly payment amount was required. 3) the addition of a warranty. It is made to seem like the warranty is covered in cost by the dealer with the wording 'it comes with a warranty' (it's not; it added to the price) The warranty only covers cosmetic damages to the vehicle, not the mechanics like the engine, turbo, etc and will significantly increase the amount financed and taxes as the warranty is expensive for what is covered. 4) Ensure the approval letter be given to the finance guy. Even after presenting a pre approval letter, finance made additional inquiries with other lenders without my permission. Once discovered, it was determined the salesman never informed finance of the pre approval. 5) Have the vehicle throughly inspected by a mechanic not employed by the dealership if you're expecting not to have to put money into the vehicle immediately. The lie they will tell you is their mechanic did a thorough inspection when in fact, at least in this case, that was not true. Luckily, extensive research on the potential repairs needed for the year, make, and model of vehicle purchased was done beforehand, so repairs were expected. After discovering the issues outlined above, contacting the dealership and not getting a reply, a letter was written with the promise to report them to the state, an acceptable compromise was reached.

All I can say is their reviews have to be scripted or family did as favor! Bought 2007 infinity,…read moretold my 17 year old son he should not buy car its not in great shape, he insisted its ok deal bc it had 72k miles. Engine light went on and they connected to car and said its accuater should cost $1000, they took $1000 off! Long n short just the part was $1800, needed shafts, boots, brake rotors 20% left, and much more! My auto shop charged me $500 just to fix calibers that were leaking or I couldnt drive it back to them! The 1 star is they were smart enough to let me return car, i lost $800!! They asked me to bring receipt, but had no intention of reimbursing a dime. They didnt even have the decency to put air in tires, they were all low and two were 30% low! Should of sued them but not worth my time, they have to live with themselves.

My daughter loves her VW Jetta! Kevin and Dana made the car buying experience a breeze! Used Car…read moreDealer who you can TRUST!! Thanks for making Mikaela's day so wonderful! I recommend all my friends and family check out 73 South Auto Sales for all of your auto sales needs!!

I bought a 2010 Mazda 3 Grand Touring model here a couple weeks ago. I just put 100 miles on it…read more Here's my review: Jim worked with my budget. Previous owner used same mechanic since buying car new - and he's only a couple miles from me. Car fax impeccable. This car begs for long winding country roads & handles like a dream. It's my 1st Mazda. All features work and exceeded what I thought I would be able to get. I had been checking thru FB Marketplace & theres a lot of junk out there right now. My friend called the car "Cherry" and I have to agree.

I just bought a car from Jimmy this morning (2011 Lexus RX 350), and it was the best car-buying…read moreexperience with a dealer that I've ever had. Jimmy had installed new brake pads and tires on all wheels, the car was immaculate, and Jimmy worked with me to reach a deal we were both happy with. He's a great guy and a pleasure to buy a car from - highly recommended!

Great place to do business, friendly group of people walk in kindly your treated kindly…read more Used cars, plenty in all price ranges. If you are not mechanically inclined bring a friend or mechanic with you they have no issue with you doing an inspection before your purchase. I would highly reccomend to friends and family and i will be back for more reasonably priced vehicles in the future. We were treated with kindness and respect on this lot. No sales people trying to push a sale just an honest group of people who are trying to put reasonably priced cars on the road.

My car was impounded on Saturday at 1:00am. I was told I could pick it up before noon (Saturday), I…read morearrived at 11:15am and the place was closed! Came back on Monday, the next available day at 1:30pm. I was forced to pay $533 to get my car back. They charged me for four days when the vehicle was there for 2.5 days!! I could understand rounding up to three but but four is ridiculous, especially after showing up ten hours after being impounded! Complete scammers and disgraceful human beings. Couldn't imagine buying a used car there! STAY AWAY AT ALL COST, BUYER BEWARE!

sales man sal f. was on point.. walked thru every step …read more. took care of issued that arose asap. store manager checked in .. financial team very polite and informative.... another great carmax experience....

I received an online quote to sell my car and when I came in, that quote was honored. I was in and…read moreout within an hour. Staff in the business center was professional and easy to work with.

I had been looking for a convertible VW Beetle for about a month and had been to a lot of used car…read moredealerships. Cross Keys Cars was by far the most professional, honest, and reputable dealership that I visited. As a family-owned business, they stood by their reputation and their word. The whole process was great, and the location was convenient. The entire operation was relaxing, professional, and easy, making it a fairly seamless experience. Even when there was a hiccup with some paperwork, they worked with me and kept me posted on updates, even over the weekend through text and phone calls. This made me feel very comfortable. The price was reasonable and included their handling of the title registration plates and so forth. I love my car, and I would definitely go back to buy from them again. I highly recommend Cross Keys Cars

From the owner: Over 60 years in the car business! Cross Keys Auto Exchange has helped hundreds of auto buyers get…read morethe financing they deserve. We would love to help you too. We offer a great selection of reliable, used vehicles from many of the leading auto brands.

stated they open at 1030 went there twice on different occasions at 12 and they weren't there…read more called the third time ( at 1130 ) and whoever answered said they would be there in about an hour. finally meet up with them and they tell me they dont allow buyers to scan any vehicles. What are you hiding? SCAM!!!!!

I purchased a vehicle from McQueen and had a great experience. Tom was honest about the vehicle,…read morenot that there was anything wrong with it, and was easy to deal with. The entire process was hassle free. These guys are NOT some shady car salesman trying to get one over on you. They are honest, hard working people and very down to earth. I would recommend this dealer 100%. He responds in a timely manner and is more than willing to help you with any questions you have. Thanks again for everything, the truck is running great. Overall, it was definitely a great buying experience.

they tamper with cars so that the check engine lights go off and they are able to sell the vehicle…read more shady and will hold your car and act like they are fixing it until you give up or take them to court they will block you and try to stop the negative reviews. these are shady guys run!!! go some wheres else

Please don't purchase a vehicle from them they are selling LEMONS. When I first purchased the car…read morein February 2026 I was informed there were no defects what so ever. Once I pulled off the check engine light came on. It took me 3 business days to get in contact with them & and another week for them to fix it. Just for me to find out they didn't fix the problem they just shut off the light. I then took it to 3 mechanics since but no one what's to work on it because I found out underneath is so severely rusted & damaged that anything can snap/break either while being driven or worked on. I've reached out to the company and they aren't trying to help me out what's so ever although this is a huge problem on their end. They lied to me, never informed me about any of the damages now I'm out of a vehicle & 3100 dollars