I had a good experience with this CarMax specifically. They were very helpful and honest, and always got back to me right away when I had questions. Customer service was well above average. I would recommend them if you're looking for a car. read more

Bought a car from Kayla and we Absolutely love it! Kayla was always there to answer any questions and helped make the process incredibly smooth. The whole CarMax team was great. Couldn't ask for more! read more

The Vehicle Service Center hours are trash. Like how much of Diva Service Center do you have to be to refuse cars after 1:30 PM, and closed weekends. Seriously? You know we all have full time jobs right? Could at least offer vehicle service until 4:00 or 5:00 PM. Must be nice to refuse service at 1:30 and kick back all day.. oh but you can take it to another shop with better hours at a cost to you. Cool thanks also it takes them 2 hours just to diagnose your car! So you have to lose a day of work just to deal with them. read more

These guys are definitely your low class second rate used car salesman by far. They might stand behind a corporate umbrella but they are no different down to their lowball offers. Well I waited over an hour and 15 minutes, with an appointment, I was able to go on another competitors site and get a value double over with they just quoted me and lower then the dealership Go anywhere but here even one of those little places on the corner! read more

I am pleasantly surprised at how great the service and process was at Carmax. I had never been to one before. After having a bad experience with an Auto Broker who didn't properly handle the purchase of a car I wanted to sell, a friend told me to try Carmax. I went online and was given a quote for what Carmax would purchase my car for (Carmax quote was $4000 more than what the Auto Broker was going to give me). I then scheduled an "Appraisal Appointment" at the Oxnard location and took my car there, anticipating they would probably try and offer me less once I got there, as most dealers do. When I walked in to Carmax everyone was very friendly. The process was very fast and I was out of there in less than an hour with a check for the full amount that they had quoted me online. They did not try to offer me less. Celina, the person who did our paperwork is the best! So was the gentleman who inspected our car (I didn't get his name). They also had a lot of nice cars for sale on their lot. I highly recommend the Oxnard Carmax. Best experience I have had in a long time with a car transaction. Thank you to everyone who works there! read more

I've literally have made 6 car payments & have had so many issues with the pathfinder I purchased! I also bought the extended warranty to just have a peace of mind of not having to fully pay for any issue to come about only to find out the issue I'm having now with my car (catalytic converter bank 1) is done for & it's not covered at all. I would understand if someone steals it but this is wear and tear over the years when I've only purchased this vehicle 6 months ago. Maxcare won't cover it, Carmax won't do anything about it. I'm completely upside down on this vehicle!! You guys don't even fully inspect the vehicles you purchase & you can not say you do!! Within the first month of having my pathfinder I had to have the brakes replaced & the battery was no good! My A/C went completely out within 4 months!! Every time I get into this car I have anxiety about driving it & with my husband deployed it's a horrible feeling that I just bought this car & don't trust it at all!! I will never purchase a vehicle from carmax & highly recommend everyone to just buy one from the dealership that's certified used if that's the route your taking! I'll be contacting BBB!! NO ONE SHOULD FEEL UNSAFE IN A VEHICLE THEY JUST PURCHASED 6 MONTHS AGO & FOR CARMAX TO SAY SORRY‍ YOU'VE BEEN FCKD read more

The best car buying experience ever. Anita was friendly, straightforward, informative, and I'd buy my next car from her. Everyone we dealt with was friendly and we loved that we didn't have to haggle or feel any high-pressure sales. Jacob made signing all those docs a breeze. read more

CarMax - Thanks Anita! We hope you one day learn how to use Yelp and can read this:). It's currently 2017:) - Used Car Dealers Near Me - Oxnard, California

Thank you Brian for an amazing experience and for being patient, while I made up my mind on which car I wanted. The business office was extremely friendly and fast. You don't ever feel pressured to buy a car or anything extra. read more

Carmax never fails to provide. This is the second car I've purchased from this location, and honestly, I doubt I'll go anywhere else for the next. Nobody likes the song-and-dance, and the let-me-go-talk-to-my-finance-supervisor involved with haggling. Simply put, Carmax gives you the fairest price for their cars. My fiance and I purchased a Dodge Journey that was in impeccable shape. The team member that helped us even did a double take when he saw the price tag. Sure enough, we made the purchase. We brought in our own financing option which Carmax obviously welcomed. Through no fault of the team members, the system was glitchy and struggled to process our financing terms. Cooper and Phil are incredible. They deserve utmost praise, and were single handedly the reason we left with the car of our dreams. They diligently worked to make sure the terms were manually entered into the system. When we had issues with insurance coverage, they further pushed to sort it out with our agent and assured us we would be on our way soon. Finally, we were on our way pending a car wash. I told Cooper we were in a bit of a rush at this point, and he literally grabbed a towel and helped the crew wash our new car. Astounding. read more

I had a great experience from making an appointment on the carmax app to signing paperwork. Richard Johnson is the guy you want to sell you a car, no one is paying me to say that! He gave me honest advice on how to stay within my budget, how to search multiple stores on the app and find a car to be transferred to my local store for a drive, options for financing, extended warranties and basically all the things I did or didn't need to be protected. Selling my car was also a piece of cake. I love that I bought a used car but still have the dealership-like protection. Everyone was so kind and professional! I'd go there again in a heartbeat. read more

Of all the places in my life that I have shopped for a car, this place is the best I have experienced! They were patient with me and very helpful. Patience is what they have here! And patience is what you need to be given when shopping for a car. I was never pushed or rushed into anything! I recommend this dealership when looking to buy a used or new car. They honor their words. Service is excellent as well. I have never felt comfortable asking to test drive more than 2 cars anywhere but carmax in Oxnard! You will never feel pressured! Especially with Chris and also with Kaila! Great sales persons! Their management team is the best! When my husband and I went in to sign our papers, we were very happy with their knowledge and how quick they were. I forget the gentleman's name but he was in the first desk when you walk in to the signing room. Great guy! A+++ to Carmax of Oxnard! read more

I took my car in this morning to get an oil change and they had it ready in less than an hour which was awesome. And they gave my car a nice car wash which is a plus! The staff also alerted me that they noticed while the car was lifted that there were cracks/splits on the insides of all 4 of my tires! Which I had no idea about and I really appreciated their attention to detail and immediately letting me know. Carmax took pictures of the tires to show me as well. I immediately called the place where I got my tires and now I'm getting 4 new tires free of charge due to a manufacturer defect. The staff at Carmax are kind, helpful, and caring. Thank you Michelle and the rest of the staff for great customer service and assistance. read more

I will not buy a car here again nor I do not recommend this dealership to anyone. To be fair, my issue is more with the service rather than the product (but we have only had the car in hand for approx. 5 days) We were promised four things by our "Sales Associate" named Jeremy when we agreed to purchase a car (which was a Christmas gift for our daughter): 1)Window tint on front window to be removed 2)Window tint on side windows to be removed 3)CarMax decals would be removed 4)Fender would be fixed Only two of the four were completed - fender and tint on front window removed. We purchased car Thursday evening, 12/19. During the purchase process, our Sales Associate entered the wrong zip code which caused a higher tax. During the signing process the mistake was caught (I have no complaints about the young lady who assisted us with the paperwork, she was kind and apologetic). Human error is understandable but the fact that our Sales Associate complained we had 3 different addresses on our licenses bothered me. The tone in his voice was like he was annoyed with us?? Sorry, but the zip code that was entered in error was not listed on any of our driver licenses. We were given the option to start all over (another 30 minutes of our time) or receive a "Draft" of the difference in price. We selected "draft". About 5 minutes later we are told a "draft" could not be completed and it would be a refund check mailed in 2 weeks. We were understanding of the need for a refund check rather than draft - we were paying the full price of the car via personal check (though we verified funds in the account with the CarMax manager). So we agreed to receive a refund check. I did get this in writing in the form of a letter on company letterhead so the odds are in my favor that this will happen. There was a car service work order we were asked to sign, we noticed two of the four things we were promised were not included on the work order 1) side window tint removal 2) CarMax decal removal. Our "Sales Associate" said he could not put these two items on the work order but he "personally" promised these would get done. I firmly believe in getting everything in writing but I decided to take a leap in faith and trust the guy. We were told the car would be ready the next day (Friday). We did say there was no rush and we could even pick up the car Saturday or Sunday. On Sunday 12/22 when we had not heard anything from CarMax, we called to get status and were told the car would be ready Monday the 23rd. We received a phone call Monday around 10:30am from the CarMax service department that the car was ready and the two items on the service order we completed. We then called our Sales Associate for status on the other two items and that is the first time we were advised that the side window tinting could not be removed. The reason being it was factory tinted. This was something our Sales Associate argued with my dad about when we were looking at the car. My dad thought the side windows were factory tinted and our Sales Associate said to him more than once "no, they were not." Once again, we did not get a phone call from CarMax about the side tinting, we had to call to get an update. Communication is key here. During this phone conversation we asked about the decals being removed. Again, we were personally promised by our Sales Associate that the decals would be removed by the time we picked up the car. When we went to pick up the car that evening..... guess what??? Yup - decals were still on the car. Another thing, - the car was dirty. It was clearly not washed Monday morning. Being that this was a Christmas gift and we had one day before Christmas Eve, we left with the car as it was. CarMax has this policy where you can return a car within 5 days of purchase and receive a full refund. We were verbally told by our Sales Associate that we would be given two extra days to return the car (very nice gesture). CarMax refused to put that in our contract anywhere (we received a sentence on the back of the Manager's business card stating "two extra days - 12/27"). Why could they not include this agreement in our contract? I am pretty sure I know why. My dad texted our Sales Associate on Christmas morning about our disappointment in his service, not expecting a response. Well, he received a response. There was what seemed to be a sincere apology at the beginning but then lots of blame pushed back on us. Also, we are lucky he could get the car ready for us by Christmas. Really? Does it normally take CarMax 7 days after purchase to deliver a car? Oh yeah, he included in his text that he was happy to hear my daughter loved the car. We will not be returning the car (thank goodness.. who knows what kind of battle would have ensued). My daughter absolutely loves the car. Like I said, no complaints about the product. The car sold itself and the price was competitive. read more

Staff is incompetent. Management has not demonstrated integrity. I ordered a transfer from Buena Park to Oxnard. I received a confirmation call from rep stating that it was securely on hold for me. I even went into the Oxnard later that night to be told by another rep that the original rep hadn't performed a hold correctly - but rest assured that he did it and car would be here in 2 days. I received a call from a 3rd person at Oxnard the next day saying that someone is currently test driving the vehicle in Buena Park and nobody ever placed the transfer correctly. After waiting several hours to get an answer .... I'm finally told that the car is being sold to someone else. Why not just find another similar car? It's a rare car and there is not even one found nationwide. Oxnard sales manager response is 'sorry' and he will give feedback to the group as to my complaint. read more

As easy at 1,2,3...we test drove our preselected car, did the paperwork and we out the door and driving home in an hour! Seamless customer service! I definitely will buy another car in the future from this group! read more

So.. a "customer" named Tony H. messaged me in rebuttal to my post - not sure what the point was but to fight me on what happened on the basis that his experience was different. He reviewed this Carmax shortly after, making it very clear that Kiara could not possibly be the way I described. All I can say is: Sales associates are not the same with every customer. Who knows if you are a real "customer" at all? I don't know why you would go through so much trouble unless you secretly work for Carmax and are trying to save your image, or if you are just some random guy overcompensating for something. You should probably address that and avoid bickering with strangers on their personal experiences - it's useless. Everything is relative. My post was to let other customers know what could potentially happen to them. That is the point of Yelp - we all have different opinions and experiences. Hope you can find a better way to channel your energy. read more

We took our 2006 bmw 325i with sport package with 92000 miles for an appraisal and to our surprise the guy took about an hour; finally we got it and was so low at 5000 even. This place is a rip off for those that dont understand how to sell a car please do yourself a favor and stay away from this place I know that they have to a buck or two but dont low ball people like that read more

Went to CarMax with my daughter to find a car. Salesman was super nice!! They appraised her car and because it had 1 accident AND they LIED and said the frame was bent they offered her $3500 on a 2011 Cruze!! (Dealer across the street offered $4500 and NEVER mentioned frame) He showed me a bracket on the radiator, that has NOTHING to do with the frame, idiot!!! I called our body shop who fixed it and our insurance and they said "NO WAY was frame bent, they just want to under price your car"!!! She has a 740 credit score and their best interest rate was 9.45%!!! My bank is 2.9%. You've got to be kidding me! CarMax will NEVER get our business!!! RUN RUN AS FAST AS YOU CAN AWAY FROM THE CARMAX THIEVES!!! read more

Never heard of CarMax before but my place of work and coworker purchased a car from them last month so when my car was dying, I thought I would check them out. We actually found our car using their "App" the car was in San Diego so they shipped the car for free to Oxnard and it got there fast (3 days). I was approved for a loan over the phone before I saw the car and the people I was contacted by were so helpful (application process, letting me know my car was ready to be seen). When I went to go see car and get my car appraised it was very easy. There were a ton of people at CarMax waiting to be seen but since I already had an appointment to see the car, I never had to wait. Once we wanted the car the process was pretty easy, we got the value of our appraisal for our car (which we thought was fair), we purchased the car with one employee, then signed the papers with another employee and waited for our car to be cleaned and ready to go. Only thing I could say was that while I had to turn in 2 keys for them to buy my car. The car I bought, I was only given 1 key and a valet key (so I had to pay $175 at Honda to get a key made for my husband). The car also wasn't very clean on the inside, lots of sand from the previous owner in the car and trunk and just needed a deep cleaning and a good vacuuming. Within our 30 day warranty we had a few issues, rattling noise and hood of car wasn't secure but they easily fixed this, when we made an appointment and came back. Update-they had said the car had never been in an accident but the window in the back wasn't original and there was cracked paint from a hit on side of car. Since the window was never put in properly in the back even after we had them check it when it rained our trunk got wet. Wouldn't buy a car from carmax again after having the car for a while. read more

I am now a HUGE fan of Carmax. I love the business model. I love the no-nonsense. I love the straightforwardness and the no hassling of customers. Just so great. Edwin, the guy who helped us, was personable, friendly, and knowledgeable. For someone young (and I use "young" loosely here since I think he was just a year younger than I, haha), he had really good social and customer service skills. He spent about four hours with me and my family, and he didn't stop genuinely smiling once. He was so helpful and just so impressive. I'm telling all my friends to check out Carmax for their next cars! read more

This place lived up to its reputation. It made buying a car far less intimidating than I am used to. I didn't leave the lot feeling like I got an outstanding deal but I also didn't leave the lot feeling like I had been cheated and sold A bunch of stuff I didn't need. It was very low pressure and I appreciated that very much. Probably will buy my cars here from now on. read more

After going to the carmax in burbank last week, i was ready to sell my car and came to the carmax in oxnard to do it due to the fact that it was closer to me. In Burbank they quoted be $12000 and didn't included a factory package, the person i was dealing with said theyd work with me and offer me more if i was ready. once in oxnard they told me that it was all a lie that the person in burbank didnt notate the account and couldnt do anything for me. They should set the expectations right from the get go. Big disappointment ! ! read more

My husband and I had a very good experience purchasing a vehicle at Carmax Oxnard. We did a private sale of our previous vehicle and arranged our own financing prior to purchase, so I can't review those aspects of the Carmax experience. I would also highly recommend doing your homework regarding what vehicle(s) you're interested in purchasing. That said, we were given great help by Anthony and Brenda throughout the process. They were beyond helpful and informative. Ultimately, the "no-haggle" price we paid was $2,000-$4,000 LESS than KBB and Edmunds said we could expect to pay for that car, not having to haggle was nice, and our own mechanic gave the car a clean bill of health today, well within the 5-day period you have to walk away from the deal. I'm sure all the staff are wonderful, but I can highly recommend both Brenda and Anthony! read more

I would give 5 stars to our salespeople, Clint and Anita who each helped us immensely and were very patient, professional, personable and best of all, honest & not at all pushy. They get the same commission for selling a Porsche 911 as they do selling a Nissan Versa, so the system is set up to eliminate them trying to push you into something you can't afford. Their communication was great and they even sent text messages and emails when they found a new car listing on their inventory that fit our search. I could reach them virtually anytime I had a questions and they did not send me unnecessary messages. Here's the deal: you have to understand what Carmax is, and what it isn't. You have to have the correct expectation when you go there. Personally I hate any car dealership, I think buying new cars is dumb, and I have always bought my vehicles used, on my own terms in the private market using auto trader, craigslist, etc. You are not going to get the deal of the century at Carmax, period. You are going to pay more than you would buying from a private individual who's selling his car on his own--about $2,000 more, give or take. But what you do get at Carmax is some peace of mind and a very efficient, well-oiled machine that can save you tons of time. At a regular dealership (new or used) you spend hours bickering and bargaining, and of course have to deal with cheesy, pushy salespeople who know less about their products than you do. They have a bad reputation for a good reason. You can be in and out of Carmax pretty quickly, which is nice. We went to buy the car we had chosen after a few test drives and we were driving home in an hour! No BS, no surprises, no hidden costs, just straightforward and to the point. Nice. So what else do you get for Carmax's inflated "haggle-free" pricing? They are very selective about what vehicles they put out on their lot and they do go through a very thorough inspection process, as well as a very extensive reconditioning process, if necessary. They have their own mechanics and body shop so anything they find on a car that isn't up to standards gets repaired on-site before going onto the lot for sale. Keep in mind the higher the price, the higher the standards are for Carmax vehicles. But even our measly $11,000 car had pretty strict standards and when our salesperson found a few details that didn't meet those standards, he sent the vehicle back to make things right. Most all of the cars on their lot look and feel like new, and you won't see any crappy cars with body damage, bad tires or cracked windows on their lot. You also get a free Carfax report which is nice. And they give you a 30 warranty on top of a 5-day return policy which gives you peace of mind and lets you make sure you like the car and that nothing is wrong with it. None of these things are an option in the private market. Here's the biggest advantage in my opinion: you have the ability to search and pull from the ENTIRE inventory of Carmax across the entire United States. That is a huge advantage if you are at all selective about the car you want. For me, I insisted on a 5-speed manual transmission and my salesperson, Clint, found the exact model of car I wanted with a manual transmission about 3 hours from here and had it shipped to Oxnard for free without any obligation to buy it. He shipped it here just so I could see it and test drive it. You can do that for any car within 500 miles. Now if you find your dream car outside of that radius there's a shipping fee of course, but at least you have that option to buy it even if it's in Georgia. Even the shipping fees are reasonable actually. So the only reason I'm giving 4 stars on this review is that there seems to be a bit of a breakdown in communication at times with the service department, and it seems there is a bit of sloppiness on the part of the folks in charge of reconditioning vehicles before going on the lot. We noticed some shoddy work (cosmetically) and some other minor details that didn't meet standards. Regarding communication, I brought my car in under warranty to have the brake pads examined and the AC checked. Somehow my concerns over the AC didn't get passed all the way to the actual person in charge of my car. When they called to say my car was ready and I asked what they found out about the AC the service rep had no idea what I was talking about. So a couple hours later it was checked out and I got another call to pick up the car. So while the division of labor and army of specialized workers can bring great efficiency, it can also lead to confusion and communication issues. This problem is not unique to Carmax however, and maybe my experience was an isolated incident. They still treated me professionally and completed their tasks. I should also add that they were very gracious and programmed an extra key fob alarm for my car at no extra cost, even though I technically got 2 keys with the car. read more

Was looking for a car for months! When dealing with other dealerships, I was given the run around for pricing. With Carmax, they were straightforward There was no guessing! My parents and I have both purchased cars from here and will continue to do so. Great selection of cars available! Candice was amazingly helpful and patient when I decided on the car I wanted. I did not sell my car to them though because they offered much less than what I sold it for. read more

As a first time buyer, this place was amazing, my car sales rep was Courtney Wiggins, She was very helpful, honest and made the process very relaxed and less stressful then Toyota of Oxnard dealership. She Didn't push me into anything that I couldn't afford. Showed me all my options. I would definitely go back to her in the future. Thank you read more

CarMax - Used Car Dealers Near Me - Oxnard, California

Couldn't believe the level of service I received from Jeff in the business office!! I had a situation that is more personal and won't share, but the guy went ABOVE and beyond to make sure CarMax did everything they could to accommodate MY error. Jeff- you're a rockstar and I hope CarMax knows what an assist you are to their team!! You all will have an opportunity to earn my business for life. read more

This was my second car purchase from CarMax Oxnard. I previously got a Tahoe that I kept for 6 years and just traded in for my new car. I wanted to be sure to leave a review about how great their curbside pickup option is. While the process still has some kinks to work out David and Paul in the sales center went above and beyond to make it as easy as possible for me. Both of them were so patient with me throughout the process (I'm not always the easiest person to work with haha) and David even offered to buy my daughter and I lunch once the I finished my purchase. So far so good with the car, I absolutely love it. CarMax has saved me so much money compared to buying a new car and both cars I bought through them looked and felt brand new. Thanks again Paul and David for the great experience. I'm so happy i got my new car from you guys and that I was able to stay safe and healthy while buying it! read more

Couple of friends recommended CarMax as a good source for selling/buying a used car. I came in with very low expectation and left very pleased. This was a great place to sell my car because: (1) I had a very clean car, only 3 years old. (2) I dreaded the thought of selling via Craigslist. (3) I really dislike haggling with sales people. I felt that I got a fair price, not a great price. It was 1% below the KBB.com trade-in value for my car. I really like that this is the final "take it or leave it" price, no feeling as if there was room for negotiation. It is also nice that CarMax gave me 7 days to think about the offer. I believe I might have gotten 10% more money if I was willing to risk dealing with bozos responding to a listing. After thinking about it for a couple of days, I decided that the CarMax offer was the best choice for me. The selling process took about 30 minutes for the appraisal (1st visit) and 15 minutes to sign papers and receive a check (2nd visit). I also really liked the CarMax approach to "no haggle" price for purchasing a car. They offer a good deal for "extended" warranty. I learned that the founders of CarMax are the former Circuit City executives. So, the extended warranty business model makes a lot of sense. It is probably a big source of profit for the company. I believe the screening they do on the cars they sell and the extended warranty provide a peace of mind that justify their added premium. However, I have a really good mechanic (see my review for Integrity Automotive in Simi Valley), so I ended up purchasing a vehicle for about 30% less elsewhere. read more

So where do I start?! First off Candice Marshall is incredible she is attentive sweet caring and not pushy. That's why I think I like going to Carmax you don't get the typical tool bag vibe from the salesman. Overall great experience Sales Manger Anthony was also great. Smart and willing to help whenever. I like this place a lot got a great vehicle for a good price. Signing was easy and quick and they clean and touch up you're vehicle before you drive off. I will for sure be giving my business to them again. Thanks Carmax! read more

CarMax - 2013 Hyundai Elantra. - Used Car Dealers Near Me - Oxnard, California

Carmax in Oxnard is the place to go for a vehicle purchase, My salesman, Chad Ray, was awesome to work with. No pressure and he kept me updated through the whole process! I had a vehicle shipped from out of state and he walked me through the steps that would happen next. He even hooked me up with an incredible lender with an awesomely low financing rate. I would highly recommend Oxnard Carmax and the entire staff to anyway searching for a vehicle to purchase! read more

This place is awesome and Anita is a great person to help you. She got us what we wanted unlike first kia in simi valley they were so rude and not helpful at all. We got a 2012 scion xb and we couldn't be happier. Thank you carmax and Anita. read more

CarMax - Used Car Dealers Near Me - Oxnard, California

Richard Johnson was the nicest and most helpful salesman I've ever met! I always dread buying cars but he made it very easy. Thank you Richard! read more

Excellent experience from all involved. No pressure. No up sale. Great follow up after the purchase. read more

Still having major issues. Hope they start working with me. Dan saved the day so far. He is the only one that can think outside the box and give me solutions. Thank you Dan. If you have to deal with carmax I would suggest going to the Oxnard store. so the end result is me towing it back to my house. Wow!! read more

Made an online appointment to have my car appraised, with the hopes of purchasing from them. A gentleman named Robert called me shortly after booking the appointment and walked me through what CarMax does and how they do their best to serve their customers. I made the appt for today (Thursday 6.28.18) and he informed he'd be off that day. The day comes, I pay to have my car detailed, and head to Oxnard from Camarillo in traffic. I get there and sit down with a girl named Alyssa. She does not introduce herself (was told by reception her name) and asks why I want the appraisal. I tell her I want to know CarMax's value on the car. She proceeds to pull up Kelly Blue Book (like I didn't already do that before wasting my time to drive there) and tell me what it's worth. Insinuated that I was an idiot for leasing my vehicle to begin with bc "you'll always be upside down on a lease". Kept saying she didn't want to waste the CarMax guys' time if KBB already said what it was worth. Told me to wait until my lease was up and then turn the car in, and attempted to explain to me like I'm an idiot what a lease is... I'M SORRY. WHY did I was my time, money, and gas to drive to you for you to not introduce yourself, never get out of your seat, and try to tell me that I should've never leased my car?! It's infuriating! I wish I'd rescheduled and met with Robert who CLEARY wanted the business. She was abrasive, condescending and rude. Being a 22 year old female, the car buying process is difficult. Everyone thinks you're a dingbat. I will not be going back to a CarMax or referring anyone there. In fact, I'll tell them of my crappy experience. read more

Tonie Villa helped us out and she was awesome! Super knowledgable and friendly and helped us get right where we wanted to be when it came to what we were looking for. She was very honest and sweet. We are still in the market so we will make sure to hit up Tonie at carmax when we find what we want. "Manager" Bryan took a star when he came by to help, but actually ended up undermining Tonie. Which wasn't cool Bryan, because we're on TeamTonie. You go girl. read more

WARNING DO NOT BUY FROM CARMAX OXNARD They have yet to take the van back or admit they sold us a car completely over blue book value that was not properly inspected as claimed in their big inspection propaganda. Cesar is no longer the service manager there however the fact that we are still stuck with this lemon is absolutely absurd when we would be completely upside down on the loan even if we had brought it back three weeks later. We drove the van around for two years fighting with Carmax while the van was shaking on the freeway. Went to corporate, still nothing. I am still on insurance agent and I still warn my clients to not purchase from Carmax and will continue to do so. Between John and I we have spent endless hours with Carmax Oxnard not to mention the absolute horrible treatment. STILL STUCK WITH THIS VAN!!!! read more

Went 6 hours away from home just because they had my exact car I wanted . Everyone in this office is so unprofessional except Tommy he was the most helpful out of most. My car had scratches , auxiliary plug not working and they didn't give me a second electric key. Have sent them a numerous amount of emails nothing has been fixed. Will be contacting corporate next read more

My car buying experience was fabulous with CarMax and recommend everyone in the market to buy a car, to go and see CarMax before any dealer and all the hustling they do to try and sell you a car, you may not even like! I wrote review about Anita at oxnard Car Max, but there were a few details that needed to be taken care of and Jessica was a total doll! She was running around like the energizing bunny to help expedite the process, so I won't have to be late for work! I give Jessica two thumbs way up she was amazing, sweet, caring and just flat out perfect! Thank you for the great experience my dear! I sure will recommend you to my friends who are in the Market. Thanks again and I appreciate all of your efforts to make a experience a great one! me n pea-she are very thankful to both you and Anita read more

CarMax - Me enjoying my pretty and cute Italian ride; Pea-She - Used Car Dealers Near Me - Oxnard, California

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