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    CarMax

    2.9 (52 reviews)
    Open 9:00 am - 9:00 pm
    Updated over 3 months ago

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    Abraham W.

    I highly recommend Kelly in sales she was the best she was quick and right to the point and shared stories with my wife and me very great saleswoman she needs a raise sold me a charger. Love it so much

    Look how overpriced CarMax is!  This comparison comes out like this every time I've done it for cheap cars up $25,000 cars.
    Mike E.

    For Gods sake people, compare their prices on a website like Edmunds. I'm shopping for a car (not the first time I've looked at carmax) and I'm open to different options from $8,000 to 30,000. Whatever the price point or vehicle, car max is 20% high on the expensive vehicles to 60% high on the cheaper vehicles (illustrated in attached image )

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    7 years ago

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    7 years ago

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    Page 2 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    Financing was easier than ever before and I got better interest rates here than any other dealership.

    Mentioned in 5 reviews

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    Wells Auto Group - paint chips on the hood

    Wells Auto Group

    (108 reviews)

    Steve and Sean were exceptional in getting me into my CX-9 yesterday. Best used car prices in…read moreDallas and they went above and beyond to get me in the right car. I had a forgettable experience with a different salesperson a couple weeks earlier at Wells and bought a clunker. They didn't HAVE to, but they did take it back and got me a good deal on a much better car that we already love. Thanks Sean and Steve... shout out to Amani who was very friendly and positive both times I was there.

    Just another one star review and reminder for you to shop elsewhere. If you do decide to purchase a…read morecar from here, be sure you pay for a third party "pre purchase inspection". The CarFax they provided showed a clean history however it was obvious the car was in a wreck due to the shit body work. My car salesman Steve Han over shared the movement I met him and told me he takes care of his elderly mom. Thought it's as odd but now realize he was trying to look like a stellar guy. Even said that he would "fix my issue and be sure it's handled and that he would be there even after the sale". Steve if you're reading this, I hope you can sleep at night. The following week after my purchase, I followed up to see the status of the "simple repair" and he pawned me off to someone else. Every time I texted him, he half ass texted me, misspelling words and just rambling on - always had to get the last word in. Anyways he pawned me off to someone else which I felt bad because Abed basically had to do damage control. I have saved my entire text thread just in case I need to push further on this issue. Sales manager, Shaun is well aware of the situation and I am no longer getting a call from him either. When I finally dropped off my car (which was going to take a week to "figure out what's wrong") that same day, the service manager QUIT. You could tell he was tired of having to be the bearer of bad news since the sales people always over promise and never deliver. They have a third party mechanic shop (buddy of the Wells Auto Group owner) that "repairs" the cars and it is offset. Anyways, we're almost a month out of my car purchase and I am no longer getting a response from anyone. Just hoping and praying that my 30K+ car doesn't crap out on me now. GO. SOMEWHERE. ELSE. Oh did I mention that they obviously play google lots of money to hide their true google rating? HA.

    Huffines Used Car Superstore - Mike's our Service Professional!  Definitely full customer care! Thank You Sir

    Huffines Used Car Superstore

    (7 reviews)

    Mike answered my inquiry regarding warranty on right front passenger Takata air bag on our 2009…read moreTahoe LT. He checked availability with the Parts Dep't. He arranged the replacement & date of service thru their service dep't. As a courtesy he also arranged drop off to my residence & pick up thru the dealership by Uber. Upon dropping off the Tahoe, I inquired if he could check the rattling noise on the instrument panel & he agreed to have his technician check it & an estimate of repairs for a fee of @$200. With which I signed a fee & he would call me back if we would authorize the once his tech had checked it. I dropped the vehicle off @10 AM & as promised I was back home by 10:50. Mike called back & provided me with a complete estimate that was way too much for the our current actual value of the vehicle. I showed to the prepared estimate by Mike & it was not reasonable bc our Tahoe had @ 140K miles. We had already a @$3K invested in it & now was it was time to utilize our Tahoe as a trade in for a newer model. Granted our Tahoe endured much use from Colorado to TX & was a backup vehicle for our family when needed. Thank Mike to help us & he even my estimate fee! The part was also discontinued & a used part was highly unlikely to be found... Mike & answered & accommodated us thru it all. The Huffines Chevrolet Dealership's whole staff with all departments working in unity, still gave us great customer service. My wife & I were very satisfied with Mike our Service Advisor & his professional courtesy to accommodate our request & is greatest level of integrity to restore our loyalty with the Chevrolet brand & what a great General Motors Company represent! Thank Mike & the your fine dealership displayed & thru customer care! Refer to Reliable Chevrolet for our Tahoe upgrade...

    I would highly recommend Huffines Used Cars! 10 out of 10! I worked with Michael Lang and his…read moreservice was top notice! Every text I sent, I got a very quick reply. He was the most pleasant nicest salesman I have ever worked with! I drove from out of state and he made it so easy! Huffines stands behind their 125 point certification process. We had an issue and they had it resolved within a couple of hours! If you're buying from here Michael is your guy! Send him a text (214) 403-1406, you will not regret your choice! Thanks again Michael!

    NGFF Automotive - Unanswered messages from Ivan one of the employees who refuses to answer me back and lies about passing messages to his boss

    NGFF Automotive

    (13 reviews)

    I had bought a F150 XLT recently, and would you know it i also purchased a warranty with it. I…read moreexperience a check engine light for a bad O2 sensor, i did call the shop called the warranty and they refused the repair, but i informed NGFF sales group and explained that to them, the cost to repair was quite high but since the warranty wont cover it , i did. But not only that was an issue when the shop did an inspection i was told that the Turbo charger was leaking oil as well. Again i informed the NGFF staff, and they tried to convince the warranty company about the problem, again they do not cover any seals and gasket leaks, so they wouldnt help cover any repairs, again i paid out for parts and labor. if at the least i was hoping NGFF would help me with some cost for the repairs, but none was offered.

    Please be careful when dealing with this dealership. In my experience, the process was very…read moremisleading and unprofessional. I purchased a vehicle under the impression that it included a 3-month or 4,500-mile warranty. Because we were in a hurry, we trusted their word and completed the purchase quickly. However, once we got home and requested the warranty documentation, they refused to provide it, claiming the warranty only applied if the vehicle was purchased at the full listing price. We were also promised, through a very convincing sales talk, that the gas tank would be filled "as any dealership would do." Instead, I had to stop for gas immediately just to make it home. In addition, they stated that the vehicle had undergone a "170-point inspection," yet only two days after purchase, the car was already requesting additional oil, raising serious concerns about the quality of the inspection and the vehicle's overall condition. Based on my experience, I strongly recommend exercising caution and choosing a more reputable, trustworthy dealership instead.

    CarMax - usedcardealers - Updated May 2026

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