Horrible experience. IF MUST USE A DIFFERENT LOCATION. Manager hung up in my face And no one wanted…read moreto help me While i was in the middle of the road.

What liars they are here. I bought my car with them a year ago and paid $4000 for An extended…read morewarranty, and I was promised that if one tire had to be replaced that they would have to replace the one across from it or else my suspension would be all messed up when driving the car. Come to find out a year later that they completely lied to me when I was purchasing this warranty and only one of my tires is going to be replaced with a different tire that is not the same as the others. Leads to damaging my car even more because they lied and I have to pay more out-of-pocket to replace the other tire or else my car will suffer tremendously so $4000 down the drain because they lied. Thank you Chris for the lies you fed me. I will never ever be purchasing a car from this company ever again, nor will the rest of my family

After finding out a hefty cost to repair/replace mice chewed wires under my Mercedes GLB at the…read moredealer which wasn't covered by the warranty because of negligence, I was forced to look for a better alternative. That's when I found Bloomfield Motors. They went above and beyond and fixed my car in a day for half the cost. Thank you very much.

got my car from them on 4/24/26 come to find out im missing almost half of my audio system and…read moretheyre trying to charge me for it

I was looking for a used car for my college daughter and we found a great fit at Dan's. We worked…read morewith Brian (son of Dan in this family business), who after having been to so many other dealerships, was like a breath of fresh air. Brian was very open and honest and clearly wanted to help us make the right choice. Everything he said would be done to the vehicle before we picked it up, was completed. We had a small issue after purchase (no fault of theirs) that true to his word, was taken care of for us. I highly recommend checking these guys out if you are in the car market. We are extremely satisfied customers :)

I bought a car from them about 8 months ago now and within the first 3 months the car had a check…read moreengine light, I took it back to them to get it looked at and they said nothing was wrong, for months after that the light would come on and off regularly. After this every time I tried contacting them personally or their shop they never answered or called back. I recently had more issues with the car and found that parts in the car such as the radiator had been zip tied as a "fix". The car is now being inspected as it may be more damage than the car is actually worth and get totaled. I would be very careful buying a car from them as I had problems from the start, once your 30 day warranty is up on the car goodluck getting any help from them.

I recently purchased an 06 Acura MDX from Franklin Motors in Hartford. After searching for cars for…read moreabout 6 months, I stopped in and looked at the car. I was satisfied with their selection. They mainly carry high end used cars, but a huge variety for a small dealership. The vehicle I bought had 1 owner and had the entire service record with the vehicle. The few things that needed to be addressed were taken care of by Franklin Motors. The owner Rocky was very accommodating and helpful. I had originally emailed them to look at the vehicle and within minutes Paul the finance manager contacted me. Both Rocky and Paul were a pleasure to work with. I am an out-of-state resident and they took care of registering the vehicle for me. The price on the vehicle was fair, and the miles were lower than at other dealerships. I have purchased used cars before without satisfaction and I can say this was by far the easiest and most comfortable transaction yet. I would strongly recommend Franklin Motors to my friends, family and co-workers. They don't pressure you into a vehicle and they are really good at accommodating any questions or concerns you have about the vehicle. Best experience I've had purchasing a car by far.

I would like to formally express my deep dissatisfaction with the service I received after…read morepurchasing a 2022 Hyundai Santa Fe for approximately $18,000, financed with extremely high interest rates. The vehicle was delivered with several issues that directly affect both safety and the minimum quality expected from a vehicle in this price range, including severely worn tires, a tire losing air pressure, and a malfunction in the parking assistance system, with a warning light appearing on the dashboard only hours after the purchase. At the time of purchase, I clearly explained that this vehicle would be used for a long-distance trip of approximately 3,000 miles to California, which makes the condition in which the car was delivered even more concerning. When I returned to the dealership in a respectful and polite manner seeking a reasonable solution, I was treated with a complete lack of professionalism. One employee in particular behaved in an arrogant and disrespectful way, even pretending not to understand me when I asked him to personally inspect the issue with me. It is unacceptable for a customer to invest such a significant amount of money into a vehicle and receive a product with evident safety concerns, while also being treated with disrespect instead of honesty, professionalism, and accountability. This type of treatment is not only harmful to customers, but also damaging to the dealership's own reputation and credibility. Businesses that fail to respect and properly support consumers after a sale ultimately lose the trust of the community and create a negative image for future buyers. My intention with this review is simply to warn future customers about the negative experience we had and to reinforce that every customer deserves transparency, respect, and proper support when dealing with issues that arise immediately after purchasing a vehicle.

Do NOT waste your time and try buying anything here until they fire their current manager. He is…read moreincompetent and/or lazy. I have never had this much difficulty spending my money! Go to another Hertz store if you see the car you want there. Seriously, it will be easier to have it shipped elsewhere and work with competent humans. Our sales person was overworked and clearly exhausted but a nice guy. This was the only + aspect of the buying experience. Seriously, go elsewhere!

I had called to inquire about a Nissan Versa that was on their lot, and had called them to make…read moresure it was still available, since I would have to make a 2 hour drive to get there. The sales man, Lucio, told me to come early on Saturday morning to test drive and and buy it that day. I called the day before to make sure it was still available and they knew I was coming. I got an email from Lucio late Friday night telling me to call him. I called early in the morning on Saturday to no answer, left and message, and began my journey down to Hartford. When I got to the dealership, they informed me that they sold the car last night. These guys wasted my time AND my money.

I've taken cars for repairs to Ziggy for years, and he is the most honest auto mechanic you will…read moreever meet. If he tells you that your car needs something, you can trust him 100%, and he'll get the job done quickly and affordably.

Fantastic job! I…read moretook my BMW to the dealership for covered maintenance, when they claimed that a timing chain needed to be replaced (and other work) at an exorbitant cost. I called around and a mechanic, who could not do the complicated job, suggested European Motors. He said that the mechanic is good and HONEST. Sure enough, the estimate was scheduled for two days and cost a lot, but was, almost 50% cheaper (thousands of dollars) than what the dealer wanted. He explained the process and showed me parts. When you find a reliable and honest mechanic, you've found a gem!

Buy your car here! Great cars, great service. Honest, and reliable. You won't be disappointed…read more I don't know why so many reviews are saying they are mean and don't help. I bought my Acura MDX here, the mileage was high, but it has been great so far. I noticed the 2 front tires were bald, so I mentioned it to the sister, and she told James right away. He had me come in same day and ordered 2 different tires, and put them on that week, no problem! Also, I mentioned a mechanical issue with the doors, he said give him a few weeks, he will get it fixed. James is very nice, and his sister even nicer. They offer warranty on engine and transmission and will work on the cars they sell as they know it's high mileage. I am not sure what happened with the other people, but I am very happy working with them. In the end, you get what you pay for, but at least they are willing to help.

High mileage cars for the price as alot of other dealers sell the same cars for with less mileage.read more

Complete scam Not only did I never receive the car I purchased and signed for. I am also stuck with…read morea loan for a car I never got. The owner tommie supposedly re Purchased the loan but the check bounced. I can't even get a hold of him please Don't do business with him he really is a scam artist. I will be suing as well.

Needed a new right front tire. Quadirs was my 10th stop. Professional, and friendly. Received my…read morenew tire, roadworthy again. Btw very fair prices. Highly recommended!!! Thank you, Gentlemen

Pure Sleeze!…read more Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and her purchase order. I signed, and returned the purchase order which included $500 for registration. On Feb 11th, she emails and says "Our Registration Team got back to me" and she has increased the price by $1,782. This is after I had signed the purchase contract. Another sleeze move...You know how the dealers want a finance person to "Meet with You" so they can pressure you into accepting high margin add-ons? In the old days, it was rust-proofing that actually voided the manufacture's warranty? She would not send me the Closing Paperwork ahead of time! Why give the customer a chance to prepare when sleezy dealers can ambush them? BMW National should be ashamed of the Hoffman Auto Group.

Christian and Jose saved our family vacation! Our brake light came on two days before we were due…read moreto leave for Cape Cod with our family of 12 in tow. They worked their magic and got our brakes done all in one day so that we could pack up and go!

Screening lady on the street giving out coupons says they wI'll give you $1000 more than carmax so…read moreI went there. Carmax offer was $10,100 on my 2007 BMW Z4. Local lady greets you there and sends a copy of your appraisal, pictures of your car and your contact info to Paula in FL who offered me $200 more. I asked for the offer in writing but they declined. I went back to carmax and, while there, Paula texted she might be able to offer $100 more. I declined. Went back to carmax. I did not want to take my chances with this company that seems inconsistent. I did not verify this myself but heard their payment method is shady too. carmax offer might be lower but at least you know what to expect. I sold a few cars to carmax before and had been treated right. Anna

I recently sold my car to the team in the Hartford location and the process was very easy. I was…read moreoffered more than what Carmax offered which helped a lot. I considered selling my car privately and so glad I didn't. This was fastest way to get my cash with good people. Go to We Pay More Auto!