Honest, ethical and they do an excellent job at a reasonable cost. All the Volkswagens I've driven…read morehave come here if they need service.

Due diligence Bob is the God of the air cooled vw's…read more He is a REAL honest guy Too bad he's getting on in years. I would love to be his apprentice. You will never 'bug out' with his attention to detail He, like no one else, never blows hot air, much like my old Sunbug!

Fantastic service---AND customer service! Great value, too. I don't trust my Porsche with anyone…read moreelse!

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

I came in the other day (June 2020) to buy a used car. Ended up not finding anything that worked…read morefor me, but the process and people were great. Of the car dealers I've spoken with in the past week, Exit5 is the one I'd most want to do business with.

I had used Exit 5 previously with no error, until I needed my parking brake fixed. I took my…read morevehicle in for service and they told me it needed 4k in repairs, and that the warranty would cover 3k. Days after its in the shop, they call me and tell me THEY broke a bolt and that they cannot finish the work until I paid for the new part myself. They then OFFERED to put back in the BROKEN part if I did not want to pay for the new part that was "covered under warranty". Awful Customer Service, Corey the "Part Owner" shows no sympathy nor intellectual thinking. AWFUL business and a terrible way to retain customers.

We stopped in about a week or so ago to look at a vehicle…read more We were assigned a sales person. Although the assigned person was very pleasant they gave us totally incorrect information about the vehicle warranty and also regarding some of the vehicle features. We did not realize the info we received was bad until we did our own research when we arrived back home. Prior to discovering the bad info we actually put a large deposit on the vehicle. Upon discovering the bad info we were going to call off the purchase but decided to go back to the dealership a few days later to speak to a Sales Manager. We made contact with a Sales Manager by the name of Walter. In short, he was honorable and outstanding! He listened to our issues and corrected the wrong feature info we were given and, more importantly, he agreed to honor the vehicle warranty that the original sales person had told us - as incentive for us to purchase the vehicle. He also assigned us a new Sales Representative by the name of Kia Smith. Kia was absolutely SUPER fantastic! She went over every feature detail, answered all of our related questions, and actually sat in the vehicle with us to demonstrate the features. Walter's high degree of integrity and Kia's truly outgoing personality and depth of knowledge saved the vehicle sale for the dealership. These two individuals are an absolute credit to their employer and we would not hesitate to purchase another vehicle from them in the future. This was our second vehicle purchase from this dealership and there will be more (but hopefully not for a while :))

I have always taken my Tundra here for service, but the last visit will be just that - my LAST…read morevisit. Simple 55K mile service and I asked for a NYS inspection. The service visit took 4+ hours (I had an appointment, so not sure why it took so long) but they did not pass inspection due to a non-working parking brake. The estimate to fix the break was $1,300! I said no thank you and I would address it elsewhere. Turns out nothing was wrong with the parking break other than the cable at the lever/pivot point needed a minor adjustment. That makes my blood boil - so dishonest to try to get a ridiculous amount of money from me for such a minor issue. Shame on that tech - very shady.

PLEASE READ IF: you're interested in a hassle-free car shopping experience with a dependable,…read moretrustworthy individual who will go above and beyond to find you the ride that checks all the boxes..... .....I stopped into 2010 to explore car options with Mark a few years back and the end result soon there after was myself and my wife in newer, used cars that were exactly what we needed at the time...... .....a few years and another kiddy later and I needed to get into something bigger......my checklist was pretty robust, but with a patient approach and a desire to find me what I could see myself in- Mark hit the "mark" again........ .....needless to say- my wifes upgrade is around the bend and we'll be starting at 2010.......Im not one to take the time to do reviews, but I had to express how satisfied I was (and more importantly, have been through multiple transactions) and couldn't recommend a car dealership more strongly......go there and I assure you that you will leave with a lot more faith in the car buying process..... .....additionally- the negative review was submitted in error as it definitely doesn't jive with how this outfit is run.......

I had been looking for a specific build F150 and 2010 AutoSales had one. I had been searching for…read moreawhile, mainly dealing with Ford Used Car depts around the US. Typically I was passed around from one Sales Associate to another - never any consistency or follow-up, then finally always a Sales Mngr to then have to endure 1970's Used Car Dealer douchiness. With 2010AutoSales, you deal only with the straight shooting no BS owner - what a breath of fresh air!

Bought a Subaru from these guys in October. Very knowledgeable, friendly atmosphere. The biggest…read morepositive for me was that they helped me to navigate Subaru's labyrinthine warranty service process, as it turned out the car I purchased had a bad timing belt tensioner.

I recently had gotten into a car accident and i knew the insurance company was going to take a long…read moretime to come up with the results i knew from day one, which was my car was a total loss. I looked up car dealers near me and started my search for a new car. I am a single mom so i definitely had a budget and i sure wasnt going to buy a brand new car so that as soon as i drive off the lot my cars value would decrease anywhere from 5000 to 10000 . So i came upon J&J auto dealership and not only did i get set up with a great car, i also was received with great customer service and an awesome crew. They helped me out with a loaner and i had a brand new car less than 24 hrs later. They did all the paperwork immediately and i was able to drive off with no money down and an awesome monthly payment arrangement. I truly recommend J&J . Ive been buying cars and driving for over 15 years and never recommend a dealership to anyone. J&J truly saved me a great deal of headache. Thank you