be sure to ask for a car facts :) shady ass people. dont seem like the type to bend you over but…read morethey will!!! don't check their cars for faulty issues that'll later fuck you over in the end. ABSOLUTELY DO NOT recommend. get a 1997 honda civic with 200k on the dash off market place! you'll have better luck

We bought a car there that he was driving around as a personal car before we picked it up. Had a…read morebunch of things wrong with it that we had to fix ourselves. To the garage 3 times to get things fixed. He would never call me back. Only my wife he would answer back, too. Just wanted to but my daughter a car. Lousy service

I took an older car in for inspection knowing it had issues, and I acknowledged that up front. K-M…read moremight want to rethink leaving doors open in the waiting area if they're going to laugh at someone's car and loudly make fun of it. I'm glad I provided them with such great amusement, but it was humiliating to me. It's possible that they didn't realize how loud they were being and didn't know I could hear them. However, good customer service means that you treat people with respect and understanding. They had no idea what reasons I had for bringing my car to them in that state. I didn't get any offers for help (e.g., "We could fix that for you if you want"), just a lot of head-shaking and the reminder that I have 60 days to get it reinspected without a fee. NO THANKS. Not only will I not be bringing my car back for reinspection, but I will never bring any of my cars here again. Their service went far beyond rude and unprofessional. They were downright mean.

K+M Toyota did a fantastic job working with me and Toyota to repaint and repair some odd rust…read morespots that had formed on the trunk of my new car. Even though it wasn't technically under warranty, they were able to get Toyota to Goodwill the work, and get everything covered. Gary especially in the service department did a great job with getting the ball rolling on this. All this despite the fact that I purchased my vehicle at a competitor. Because the Service Department at this dealership was completely honest and straightforward with me, I will be continuing to go here to get all my extended warranty service done on this vehicle for the remainder of the time I own this. Furthermore, I will more than likely be purchasing my next new vehicle from here. Anyone can sell a car. But if you're looking for a completely honest and ethical service department to service your Toyota vehicle along with it, look no further than right here.

This review is for their towing, not their auto sales or shop. I've had to get my car towed twice…read moreby Mohawk. Both times the person was very friendly and professional. 5 stars.

Hey my bike got impounded and I'd like to meet up to get it back this week end if u tow it u should…read morebe able to get it they towed it illegally the cops did its nuts now I need to get it back and pay for it when it was just parked not even being ridin

I've been bringing my car here for several years now. It recently needed a new muffler and new…read morebrakes. The work was done in a timely fashion and was reasonably priced. It runs like new. HIGHLY Recommend!!

Thank you Libby and Mike for going above and beyond all of my expectations when fixing my car. Both…read moreof you are very professional, and Mike , thanks, for quickly diagnosing and repairing my car. You are a superb mechanic, and you stuck to your very reasonable quote. You deserve more than just five stars.

I called at 9:00 am and asked if they could check my brakes on my truck. They said they had a…read morecancellation for 10:30 am. So, I took the appointment and they replaced my rear brakes and road tested in about an hour and a half. Very excellent service and would recommend to anyone!

Best car buying experience in have ever had.. no pressure and very helpful..I bought a Toyota…read morehighlander and couldn't be happier..all around great people..

Came in with my 2015 Elantra. Never had an issue before. They told me my 3rd break light was out…read moreand I gave them the go ahead to fix it. They came to me 5 minutes later and told me that there was a broken wire and they had to fail me. The light was still original, it was working last week, and that compartment had never been opened before. The wire was bright, shiny copper. It was clear it had just broken. They charged me $35, gave me a reject sticker, and told me they couldn't do anything. The kids doing my inspection were fresh out of highschool. Now I will have to pay probably $200 to get the wire fixed and I still don't have my inspection. Go somewhere with real mechanics and save yourself the potential problems.

While visiting Williamstown, my ailing car refused to start. The dealer I bought it from was a…read morefriend, willing to fix it or take it back. I had the car towed to Carpinello's, having been told it was a family-run repair shop. I explained that I'd like to get it running if possible but by no means wanted to undertake expensive repairs. When they failed to get in touch with me in the course of the day, I went to the shop and stayed in the waiting room for several hours to make sure I was available to discuss the work, but I never got more than vague reports about what was up and never had the chance to speak with the mechanic directly. In fact they simply replaced parts until they found what was wrong, and presented me a bill nearly three times what I had set as a maximum. When I protested, the owner was rude, vulgar, and ultimately threatening--said he would yank the new parts out of the car and leave me push it off his property. With no idea what to do (I've never had so unpleasant an experience with a merchant) I called the local police. The officer I spoke with told me that the shop had a bad reputation and suggested another garage. Ultimately I signed the car over to them rather than pay the bill, which was more than what I had paid for the car. In a final indication of the ethics of the operation, the owner's wife said as I filled out the paperwork that the good news was they wouldn't have to disclose to a potential buyer that the car failed emissions because of the way they obtained it. I don't go around trashing people--I think this is the only bad on-line review I've ever written--but I've never been so badly treated by a business. This happened some time ago, but the management is still the same.

Appointment made for 7/12 for a muffler replacement on a 14 yr old car. Called 7/11 to check on it…read morefor 7/12. Owner failed to order muffler. "Sorry I've been short a guy". Still took car in on 7/11. Shop called 7/12 around 11 am car all set. $1056 .00!! $822 for muffler. Would not tell me where he got muffler from. " my buddy made it up". Called every parts store in northern Berkshire they all said you got a top of the line muffler there. Ha ha they said. That's not what we asked for. The owner should have called us before he put an $822 muffler on the car. Definite lack of communication on their part. As former landlords were sick of small claims court. Steve and Pat Conlon