Great Service very professional ...worth the drive down from Bondville since I could not find…read moreanyone in Manchester to do the job in a timely fashion...also pricing is very reasonable unlike most businesses in area. Thanks again Pat V

The. crew arrived on site for our custom shower glass installation project. They were neat and…read moreclean taking care of our house. They were professional and courteous in their interactions with us, including making some modifications we requested. Their price was reasonable and the quality of their work made the project cost an even better value. If I had it to do over, I wouldn't consider using any other company for our project, and would highly recommend them to anyone with a similar glass project,

Had my windshield replaced. Dan is great to work with. He takes care of all the insurance details…read more Installation was a quick turnaround and a professional job. Mirrors, EZ Pass and stickers all back on new windshield like they were always there.

From the owner: You'll get quality products and expert installers who will keep your vehicles structural integrity…read moreto ensure the safety of your family. All-Inclusive, Competitive Pricing you'll know up front exactly how much it will cost. No hidden charges, no surprises. You get a quality installation at a very competitive price

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

We called and booked a windshield replacement and sent our insurance claim. We also called the…read moreowner Michael Dermody the day before to confirm the place and time. We waited one hour and fifteen minutes at a picnic table outside the glass shop. The door locked, and nobody was inside. We called more times than I can count. We saw our "replacement" glass sitting outside. We live in the Berkshires of Mass part-time and had to drive back to Quebec, Canada, for work the next morning. No return call back! Our Insurance can't get ahold of Dermody either! We wasted our only free day in mass for the next couple of months. I now must find another location!! We picked him due to the amazing reviews. I would give negative stars if I could.

I bought a used pick up and I needed to get the windshield fixed to pass inspection…read more After calling around a bunch I found Michael's auto glass. After a quick phone call, we set up a time for me to come by his shop in Pittsfield. The whole process took about an hour. He was pleasant to talk with, energetic and really seem to know what he was doing. I highly recommend Michael for your auto glass needs!

I was referred to Superior Glass by my neighbor. Safelite quoted me an outrageous number to fix my…read morewindshield. When I tell Mr. Curtis was professional, understanding and made me feel comfortable as a female client. I will and would recommend his service. Thank you once again Mr. Curtis.

Curtis was a great help fitting us in for an emergent repair. You can hardly tell there was even a…read morechip there. Their slogan of 'the name says it all' is 100% right. SUPERIOR work and SUPERIOR customer service!

BEWARE!!! I set up an appointment for them to come and replace my windshield, and they never even…read moreshowed up!!! Not even a call to say they couldn't make it, nada. They did have extremely friendly customer service; but, if they can't even be trusted to get it together and honor an appointment, then there's really no reason not to go with any of the other auto glass companies in town. None!!! This was a huge inconvenience to me, for many reasons, so hopefully this helps other people avoid my fate...

I have recently had my windshield replaced. The man that replaced my windshield must of dropped my…read moreold windshield while he was removing it or had a hard time taking it out or putting the new one in. Whatever happened I had damage to my hood and other areas. As well as glass in the interior and adhesive all over my paint and my new windshield was covered in it as well. The glass was even flying out of my vents! He did not clean up after himself. I noticed there was a checklist with my invoice and he didn't even obey that part of his job. I ended up having to get my car professionally detailed to clean up all the glass as well as adhesive. I also had to go to a collision center to get a quote on the damages that were left to my hood and other areas. I was quoted over 1,000 in damages!

Had my first experience with Street Legal earlier this week and I can't say enough good about the…read moreplace!!! Husband and wife team that do GREAT work and are just great people to talk to. Had the front windows tinted in my Jeep and in the half hour it took to do the job, we had great conversations. Truly great people who offer a great service at a great price. CHECK THESE GUYS OUT!!!! Highly recommended!!!

Awesome people. That do awesome work and super quick!! Love how my windows came out! I highly…read morerecommend them!

Extraordinary. (Made to feel routine). I smashed a window…read morein the school van. Rolled into Safelite's lot, and told them "Hey I'm in a jam. I busted that window, but I gotta pick up four students in a half hour." Well. They instantly swept and vacuumed out the interior, all that shattered glass ... gone. Then put in a temporary plastic window, and sent me off. Made it to 3 schools On Time thanks to these guys at Safelite. Ut was like the good old days, fellas!

I did not go to them. They were supposed to be here Monday, 6 days after hiring them! The young…read morelady who took my info seemed a bit confused, not receiving any kind of confirmation I called to check 2 days later & no one knew what I was talking about. After straightening that out, my appointment was moved to Monday. Again, a 6 day wait. Two more days later, I got a call from a local SL rep cancelling my appointment because their vendor doesn't carry the glass & cannot get it. Are you kidding? It's a Subaru! Call another vendor, go on eBay or ask me if it's okay to get the glass from a junk yard. Think a little! Now I have to hear those SL commercials knowing they're not true. Absolutely zero effort was put into keeping the promise made to me. I am incredibly disappointed & probably stuck without a replacement due to half the country being on vacation this week. I cannot believe the lack of ingenuity or commitment to helping me. What a load of BS.

Safelite advertises a lot, so I thought it an obvious choice. But I wanted to find something fast,…read moreso I wanted to know if a reservation was easily available. I tried on the web site, but it insisted on taking a ton of personal data before it would just tell me if it could serve me. Some of that data helps it know if they have the part, and that makes sense, but they don't need an email address to say "yes, we can get you in as soon as you need". When it got to asking my insurance data, I drew the line. I don't want my insurance company involved unless they say they have an appointment, so I stopped and decided to call. But by now they had my email and are now doing direct marketing I wish I could stop because I'm not doing business with them ever again. Anyway, I called and the bot on the phone refused to let me talk to a person unless I gave it data that I'd already given once and anyway I was in a hurry. The office was not far, so I decided to chance it since it had told me that the needed parts were in stock. But when I got to the office, they said they took no responsibility for the phone or web stuff, that that was out of their control, and in fact they don't have inventory, no matter what the thing on the web said, and so I would definitely not be able to get an appointment. The guy was nice enough, but the overall organization went in my mind from super-nicely organized (when it first told me it could tell from my VIN number what part it needed) to really bad once I realized how this was slick but really uncoordinated. Now it was later in the day and I'd missed my chance probably on other places and I was starting to feel demoralized. By the way, I also tried putting in my plate number rather than a VIN number, and it told me it was registered to another car. I doubt that. All of these systems seem to ignore the trailing hyphen in plate numbers and prefer to send just the letters, so that probably got the same plate without the hyphen, but I am 100% sure I entered it correctly and the car it thinks it was registered to, it is not. Nor do I think that plate was in anyone else's hands ever, but certainly not for the last 20 years. That was before I gave it the VIN number, so it can't have been confusing that. Anyway, I have nothing good to say about this operation. I ended up going with a competitor and taking a day even farther out than Safelite probably could have gotten just because I was so aggravated with the way they handled things that I didn't want to deal with them. Now I just wish I could force them to erase my info from their direct marketing database.

Safelight staff was finally able to complete the windshield and wipers for my car. The staff was…read morevery kind, friendly, and communicated well with me. Thank you for your help!

Not surprisingly, Pat handled my car flawlessly, dealing with the different levels of damage and…read morematching the paint perfectly. I was also glad, though, for his help with the insurance company.

My wife's car had run over something on the highway and it tore up the several layers that make up…read morethe front bumper. I brought it to Pat, held together with wire ties and he ordered the right parts (not easy) and they came in the next day and the car was back together that afternoon. A great introduction!