Stay Away from Mark Atalla & Carlyle Capital - Protect Yourself! Do yourself a favor: Google Mark Atalla lawsuits or, better yet, visit the official website of the Federal Trade Commission at FTC.gov and search for his name. I'll let you form your own opinion after reading what he has done. Here's what happened to me: I paid $48,000 upfront based on a Letter of Intent (LOI), with the promise that he would fund our deal by the end of September. Not only did he fail to deliver on that promise, but he also completely ignored 10 emails from me asking for updates and instructions on how to recover my money. Instead, he made outrageous claims that we had committed fraud and that the documents we submitted were somehow "red-flagged." Well, today is November 8th, 2024, and it's been over 45 days since our contract expired. Despite multiple requests, his company has failed to produce any evidence of the supposed "fraudulent documents" or red flags. It's a blatant lie. I even went so far as to show up in person at their office in Irvine with the police, asking, "If I committed fraud, arrest me," and demanding answers on how to get my money back. What did they do? They handed me a Post-It note with the number of their attorney--no documents, no explanation, and I was not arrested. Just a complete refusal to provide any help. Mark Atalla and Carlyle Capital are now forcing me to hire an attorney and pursue legal action just to get my hard-earned money back. I highly recommend reading about how the FTC found him guilty and made him pay over $500,000 in damages. He also has another lawsuit for failing to pay a contractor over $98,000. SMH. Just a very bad business experience overall. I'm not outright calling him a scam artist or criminal, but his lawsuits, the Federal Trade Commission, and my personal experience paint a very ugly picture of this company. I would NOT recommend this company at all. STAY AWAY. SAVE YOURSELF THE TROUBLE. read more

We have received better interest rate. Processor helped accelerate approval process. Overall good experience. Only thing that % LTV initially agreed didn't happened. I can recommend the lender. read more

Carlyle recently obtained and closed on a DSCR oan for me in an extremely timely and efficient fashion . They obtained the best rate for me at the lowest fees available. It was a pleasure to work with them and I look forward to another lending experience with them soon. I'm surprised and sorry that so many others had a bad experience with them. Frankly, getting a DSCR loan is a cut and dried experience and they were very capable. Perhaps those leaving negative reviews were trying to do something out of the ordinary? All i can speak of is my experience. Teddy, Joy and David Dong were very focused on completing my DSCR loan. A DSCR loan should be easy but not everyone makes it easy. They did for me. Thank you, Carlyle Capital. read more

Working with Mark and his team was a great experience. He's clutch--especially when it comes to high value loans. I've worked with numerous lenders across multiple deals, and Mark stands out for his persistence, problem-solving, and ability to deliver when it counts. He stayed committed and ultimately got the deal closed successfully. I truly appreciate his follow-through and dedication. I highly recommend Mark and his team for all types of real estate financing, including complex transactions. read more

Carlyle Capital helped me get a DSCR loan, making the process easy and smooth. Josh, the loan officer, guided me through everything, answered all my questions, and made sure the loan was a perfect fit for my needs. David worked hard on processing the loan quickly and ensured all the paperwork was done correctly. Thanks to their great teamwork, the loan was completed much faster than I expected, and I got the funding I needed without any issues. read more

I don't even want to give this company a star! One of the biggest mistakes I made was accepting the terms and conditions to TRY to receive a loan from this company. Everything looks legit but it's far from it. Be careful, Carlyle Capital will screw you over in more ways than one, while taking your hard earned money. From the beginning with Carlyle Capital I had to go back and forth with their entire team. But it was ok, as long as I was able to get a loan. They kept telling me how difficult my case was, and how all of these delays were my fault. I am very organized and got them all of the documents, all of the multiple times they asked for them. Poor communication, disorganization, caused me so much stress during this process. I don't like having my time or money wasted, and of course -in the end, after 3 months they tell me they are unable to close my loan. I had the same experience, as the previous Yelp review below me. Complete waste of time! Don't fall for the same mistake I made. Stay away from this company!! read more

If I could write a negative star review I would. I brought a group here as a broker. Was promised terms etc. Went through whole process, had the associate say AFTER appraisal this is what terms would be. We agreed, then he said the LOI's would come out in a day, 3 days later we get a set of numbers NOWHERE close to what was talked about. We tried to work with them, they said sorry our internal group came up with a different set of valuations AFTER they made us pay for appraisal by a group THEY picked. After that didn't work out they agreed we should go look elsewhere and they would go ahead and return our deposit. Even though disappointed we agreed and moved on. A month later after numerous calls, and emails, we still hadn't gotten our money back. They kept promising it was coming, eventually they said oh it will be done at end of month as a batch of return wires (Which was dumb they send wires daily for loans- could easily of sent but we said ok.) The day for wire to come - No wire- 3 days later after they said could take 72 hours to post- NO WIRE. a week later after VM's and emails. Get an email saying we are checking on it. Two days later we get- Oh man sorry we found out there was a mix up with the wire. We apologize and sending it out priority mail direct check. What's best address? We again say ok, and give it. Now a week later NO check... We have called and emailed. All gone unnoticed and unreturned. I really liked and trusted the guy I spoke with and brought deal to. Now Josh J. has either been lied to by his company or he is lying to me. They sure answered phone when wanted my deal, now no answer, goes to a 3rd party answering service. Joe the VP of sales who talked to me when I was going through loan has been CC'd on every email and never responds or returns calls. I WOULD NEVER bring another client to these guys again. BROKERS- RUN AWAY. I know there are shady people in this industry, BUT this group is WAY OUT OF BOUNDS. read more

After many calls from different representatives I finally agreed to try them out. Their low rate offer is a bate to switch. They charge the client upfront at LOI which did not apply to closing and immediately order appraisal. After money was spent They came back telling me they locked the loan at 4.25% after all cleared they gave my client an offer of 4.875%. And we were told it was locked. At the end they offered 4.75 and charged an extra 1 point. It was a nightmare from the beginning. They promised a 14 days closing on the welcome call. It took 40 days. Processing is horrible. It felt like a high pressure car sales with the elements of bate and switch. I WILL NOT recommend and will never work with them EVER. read more

Wish there was rating less than 1 star. My encounter with Carlyle Capital is ending with tears. I wish I had read these reviews before I applying. I responded to a ad on instagram by Carlyle Capital to refinance my investment properties. The loan estimate sent by my Loan Officer, A. Sol** was broken down as follows : Loan Origination + "Buy down" @2.5%: $5,250 Title Escrow @ 1%: $2,100 Total Estimate Closing $7,350. Before the lender shared how I could even apply, they requested a non-refundable due diligence fee of $1,500. When I received the application docs I discovered multiple fields for LLC information. When I asked about this, the loan officer said the loan had to booked under an LLC. This fact was not disclosed before I paid the non-refundable deposit. Another red flag was that their application was on paper and not online which appeared to be unusual for a publicly traded company. Feeling pressured from already paying the non refundable deposit I went along with the application on 11/23/2021. The loan was approved by the underwriter Jan,10 2022. In the approval I saw that the lender included and addition fee of $1,700 and the interest rate was at 4.99% instead of 3.79%. When I asked about this the Loan officer stated that the processing fee was a standard fee and also even though the initial estimate estimate had the term "buy down" on the same line with the origination fee, it was not included so I would need to pay an additional 3% to obtain the buy down interest rate of 3.79%. At this point I requested another loan estimate with full disclosure of all the fees and monthly repayment. The loan officer stated that they were not a traditional lender and can only provide the final numbers after final approval of the loan. The lender assured me that all their cost will remain the same and the only items that could change was the title services. Based on this assurance, I signed the loan commitment form under duress because I had already invested approximately $4,000 post closing summarized as follows: Due diligence fee $1,500 Appraisal 2 properties: $1,700 LLC docs + good standing certificates: 300 Condo Association Docs: $400 4 Payoff Statements for 2 months: $100 After 2+ months of back and forth with the lender's processor, the loan finally made it to closing and a closing date was set. The HUD statemet was sent to me on the date of closing. The delta between the initial loan closing cost estimate ($7,350) and what was on the HUD statement ($17,000) seemed too high so I did not sign the closing docs. There were several lines of fees due to lender that could have disclosed prior to my application but were not. I was paying a high cost to get into a more expensive loan. The lender intentionally withheld important information from me to bait me into applying for the loan. For the cancellation of the transaction, the title company, WIMBA Title sent an invoice of $940. The lender, Carlyle Capital has also requested their origination fee $5,062 . In summary, working with Carlyle is turning out to be a $10,000 mistake. I hope this helps others from falling into the same trap. read more

Be careful here. They strung us out for 3 months, then when pressed they ignored their appraisal and set their own capricious lower parameters. They didn't produce and kept my $2,000 processing fees. A classic bait and switch.... Be very careful with these people. If you engage, be sure to use a credit card to satisfy your fees in the event you need remedies. read more

In the process of refinancing a rental property and financing another rental real estate transaction. Set to close in 3 weeks. So far the financing team has responded promptly to all inquiries and emails and have made the underwriting process easy. Some issues with finding an appraiser in our rather remote area, with higher than anticipated costs for the appraisal. read more