Kevin is fantastic. He handled two major in pool repairs for me and returned my in-ground pool from…read morea green mess to a sparkling inviting jewel. He rerouted a filter water line with virtually minimal damage to the property. His prices are fair and his response excellent! Highly recommended!

So I have waited 24 hrs to write this hoping Kevin would do the right thing. I hired him in June to…read moredo both-weekly cleaning and care for my salt-chlorinated pool after a disaster with Mr B's in Hazlet. Add-on was helping with taking water there and recommending chemicals in between. Kevin was here Tuesday and cleaned and checked chemicals (??!??) I told him I needed salt. I had seen the salt chlorinator had a red light and said 'check salt' still after he left I took the water to add-on. They told me I need 240 lb's of salt, chlorine, phos-free and many other chemicals. I immediately texted Kevin the results because he was 'on his way'. He then told me he couldn't service my pool because I 'under minded him' !!! And never came back!! Well, thanks Kevin (waaah-waaah) I thought I was helping and was having a family BBQ on Saturday! What a joke! What lack of professionalism! This is what's wrong with the world today!! Waah waah my feelings are hurt I can't work for you!

Hikmet and team fully refurbished my pool 4 years ago. It was perfect. As we opened this season we…read morenoticed a (fairly minor) issue and I reached out to Hikmet to discuss. He brought his team in to fully fix the situation and bring things back to perfect. I don't normally write public reviews, but when someone stands behind their work like this, it's a true testament to how they operate their business. Trust in them with confidence.

We selected Blue Dream Pool to resurface our gunite pool after meeting with several pool companies…read more We had a bad experience with another company the year before so we were extra diligent in the selection process. We are extremely happy with the results. Hikmet and his team were very impressive. From the onset, the proposal was what we had asked for and the price was very reasonable with no upselling. Everyone on the job was professional, courteous and extremely hard working. We were amazed that the work was completed in just three days. The first day they repaired all the loose and broken tiles on the coping and the deck. We did not have enough tiles so they went out and found matching tiles! The second day there was a team of five to clean out the old surface and lay the bonding material and the third day there was a different crew of seven to lay the new floor. The pool looks like it did when we first had it put in over 15 years ago! On top of that we needed some underwater lights fixed a week later and Hikmet sent one of his crew out to finish the job. We highly recommend Blue Dream Pool and will recommend them to all our friends.

Hired them to open my pool, was told they would be here between 12:00 to 3:00pm, they didn't show…read moreup till 5:30pm, which was fine as they explained they had issues with another start up. As they began to do my startup, they flooded the electric receptacle doing a backwash and the circuit breaker kept trippin. they could not finish my service, spoke left a message for Tracey the service manager to find out if they could be back the following morning and never got a call back. Spoke to Pat the store manager the next day to find out when they would be back to complete the pool opening and was told in a nasty way that they would get back to complete the opening later in the day because they had other pools to open on their schedule for that day. So I was pushed back and inconvenienced by their lack of ability in opening pools.

Dan and his team are amazing. I started an inground pool with another company which has been the…read moreworst experience of my life, filled with challenges, delays and unresponsiveness. After about a year of despair, I reached out to National Pools and Spa's. Dan reached out to me that day, was out to my house to look at my rescue project the next day and the day after work started. I was able to progress my pool project more in 1 day than the last 6 months. My wife and I thought there were no hope until I meet Dan. He is very professional, extremely knowledgeable and pleasure to work with. He is completely transparent and very responsive. He cares about his customers and wants to ensure the best customer experience possible. Dan will check in on you to make sure everything is going as expected, to address any questions or concerns and so on. I am so thankful that I was able to find Dan and his team to support my family's backyard dream.

What a great couple of people. I went there seeking parts to my filter and very frustrated. I…read morebelieve her name is Jill, put me right at ease. As a pool owner, you know how things can get trying to fix things! She told me, her husband Lance, would be over the next morning. I told her I couldn't afford service at the moment. She said her husband would come over and see what was up. He did . What a great man. He helped put my filter back together and now the system is running better than it has in years. I promised them that they now had a greatful new customer!!! Check them out. They are really knowledgable!

First year using this family owned business. VERY competitive pricing. We have a complicated pool…read moreto learn and they were up for the challenge. Also, our heater went and we were having a pool party and they quickly replaced it (even dealt with our annoying equipment fence) in plenty of time and also did an extra thorough weekly cleaning to boot because they knew we were having company. THEY CARE. They want to succeed. They work with you! They listen!

Owning a pool is expensive, I understand that, however when I bring a water sample in for testing…read moredon't sell me $100 worth of chemicals that did absolutely nothing to correct my issues. I eventually went to a different pool store down the road, received solid recommendations, the pool is clearing up almost overnight.

Great repair and store staff. Knowledgeable about anything pools, communication is always great and…read moreif service needed, they are are fast. Their prices are reasonable.

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

He was fantastic and helpful on the first visit. We followed his recommendations and after that had…read moreour water tested go get an accurate reading. Sent him the results and he replied that he was not coming back. So would not recommend

We purchase all of chemicals for our salt water pool here. They test the water and then give us…read morethe exact chemicals and print out of the amounts to add. The staff is always friendly and very helpful. Our pool water always is clear and clean.

I bought a house last year with a 12x24 above ground pool. I had never owned a pool before so when…read moreI saw this local pool shop I was happy to seek their help. First they installed a salt system and then at the end of the season they closed the pool with all new parts - cover, water bags, etc. Fast forward a couple weeks later and 2 of the water bags were empty and 1 other had slipped into the pool. Now that it's time to open the pool they want to charge me over $100/hr in addition to the regular opening fee to get the water and leaves out of the pool (that are there because the cover sank.) My question to them was - do you think it's fair for me to pay you extra because you did a shoddy job closing the pool? Justin's response - Yes. Needless to say I will find another pool company to deal with.

Awful! The customer service is non-existent. Erica has an attitude and is unable to manage the most…read morebasic of office tasks (retrieving invoices from a previous year). Dominick will promise to fix an issue and then ignore it. He installed a salt system in my pool 2 years ago and it was faulty from the installation. I have asked him for 2 years to replace it, he has promised to take care of it and never did. He is now no longer taking my calls. I am extremely disappointed with this company.

I have a a number of pool services over the last 30 years and I have to say that Cascade Pools has…read morebeen the best of all. Not only have I used them for opening and closing, I have had them completely rearrange my plumbing, clean up my electrical system and change over my separate pool and spa systems to a single system. I also used them to replace my old heater. Dominic is a true professional. I am truly glad I found them.