I really don't even need to write this review. You already know that your neighborhood independent…read moredowntown hardware store is just damn awesome. Just awesome. You need something? They have it. You could go to a national chain store where the lackeys, er, uh, employees don't have a clue. You might find what you're looking for. You won't pay any less. Or, you could go to Robnetts, and if you don't immediately see what you need, one of the staff will take you right to it. Have an odd fastener? They have it in stock. They can even tell you exactly what it is before you go looking. My only dig was one time I needed a bolt for some furniture. They had one that fit, but it was a bolt with a hex head that takes a standard wrench rather than flush top that uses an allen wrench. Guess what? My chair still works! Not too long ago I needed an odd light bulb. I wanted to get an LED version. They had exactly what I needed, and I paid less than what I would have paid had I ordered online. Another time I was looking for some oddball light bulbs for a friend. They had the EXACT match, both in halogen and LED. I got the LED. Sweet. Just recently, I needed an odd sized allen wrench. I have so many of them, and I have a few sets. I didn't need a whole set, just one wrench. Eighty-nine cents and two minutes later it was in my pocket and I was on my way with a smile. Thank you Robnett's.

Always buy local. Been in business since the pyramids. Very knowledgeable and friendly staff…read more Highly recommended. Plus they've got nice old wooden floors that squeak with every foot fall. Love it.

THE nicest and most helpful people in this store! From the moment I walked into the place, looking…read moreobviously lost, the people working there really took care of me and went above and beyond to figure out where to find what I was looking for, even outside of their store for items they didn't have in stock.

I've been to many Ace's and the service is always good but the Lebanon Ace blows the rest out of…read morethe water! The staff is top notch! We are doing a lot of big projects, underground, new construction, and I can walk in with my husband's list and BAM! they have it gathered and rung up. I went in there for paint today and five minutes later all my things are being gathered while I go browse. They are often not the cheapest but I'll happily pay more for the VIP service I experience every single time! Keep it up Ace in Lebanon, you are appreciated!

We have always been helped with our various projects over the past 40 years From rewriting a lamp,…read morefinding the right tool to fixing up a scratched door Robin has helped us a few times and he goes above and beyond to listen to our project and help us find a solution

Love having a local hardware store in south Eugene. The people are always helpful and I appreciate…read morethat they still sell screw, nuts, bolts, and washers from bins. Their selections is quite good as well. So why the three stars? The restrooms are really quite poorly maintained. The outside of the store is completely covered in spider webs. Just kind of gross. A bit of attention to detail goes a long way.

Needed a smoke detector. Could not locate in this maze of a store. Asked for help and was pointed…read moreto a different room on the wall. Still could not find them. Decided to just leave and go to Jerry's. When I entered, Jerry, I was immediately greeted and directed to the proper location for what I needed. I honestly expected a lot more from an Ace Hardware. I usually expect to pay a slightly higher price, but I'm gonna get superior service and they're gonna have what I need. I was very disappointed.

For the past 2 years I've been here almost weekly. Sometimes several times a day. I have always…read morereceived amazing service. Most of them know me by name. Simon is so knowledgeable, kind & always offering different options for my projects. One day my knee was acting up & I believe it was ryan that shared a recipe for inflammation that has helped tremendously. Great team of knowledge people, great products and I don't have to drive to eugene!

A "go to" place for hardware or metal needs. The storefront looks small, but they have a large and…read morevaried inventory. Competitive prices and great service. I personally go to Hurd's Hardware to buy steel for my fabrication needs. They have a large steel inventory as well. Even for small pieces, their cutting fee is extremely reasonable. It has always been a friendly place to shop.

Hurd s rules,man.Badass old fashioned service.Hurd s rocks,doc.read more

One day I went down to Hoy's and bought 20 bricks, the next day I bought 30 bricks, the price was…read more$.99 each. Today two days later I go down to Hoy's and try to buy 20 more bricks, they want to charge me three dollars a brick. They put the SKU in, it looked like the same skew the old skewer that was on the pile of bricks. Either they raise their prices or it was on sale, but the guy there didn't know . I don't know but I didn't buy any bricks because $60 for 20 bricks is crazy. I can go up to Home Depot and back and still save about $30.00, or a little more. cost me a lot less to go to Home Depot so that's where I'm going. Home depot only charges . 78 cents , is the regular price. While I'm up there probably go a bit lots of other stuff too.

I'm done with this store. The young blonde cashier seemed to get a kick out of my frustration -…read moretwice in two days. First, when my purchase shocked me because it was way pricier than expected (little did I know it was due to the new hire retrieving a PVC pipe that was a quarter inch too big unti I got home.) She didn't bother questioning why the fittings I was purchasing along with the pvc pipe would only fit a 1/4" smaller pipe. Secondly, when I tried to return the wrong pipe, which was the new hires who seemed like a fish out of water while assisting me was who was at fault, she smugly told me it was non-refundable. The manager minimized my distress, despite my explanation that this week marked a difficult anniversary, having witnessed three deaths a year prior. So any added stress was not what I needed. He minimized my emotions because "his Dad is dead too." This man was significantly older than me. He then even tried to claim that 1 1/4" PVC pipe does not exist, he later corrected himself. Lastly, the new hire that sold me the wrong sized pvc pipe, had the audacity to lie right in front of me until I proved him wrong. This week, I've made significant purchases at that store. Although two staff members during previous trip there that week were friendly, the manager's approach was disappointing. He belittled me and seems to abandon new employees without proper training, leaving them unprepared to assist customers. Furthermore, the cashier's smirk added to my discomfort, ensuring I will not shop there again. They eventually admitted I was in the right & exchanged the pvc pipe, but that didn't make up for how terribly they treated me throughout the whole ordeal, and no apology was ever offered.

I have been coming to this store for many years. The staff has always found a way to help me solve…read moremy problem whether it was a broken speaker mount, a loose handle on our band's mixer or a drainage system for my yard. As a member of this community for nearly 30 years I can tell you this is the best hardware store I have ever seen.

I needed a paint match for my deck and they went above and beyond! They came pretty close but Vici…read morewasn't satisfied and decided to start from scatch with a fresh gallon of paint. I only paid for one gallon of paint but they used two. Every time I go in there everyone is extra friendly and helpful. They definitely have a culture of service at Town and Country!

The only issue I have is their Do it Best website doesn't work worth a darn. The search function is…read moreworthless. It usually returns "no results found" no matter what you type in. I was trying to locate if they had any 10 ft. Furring Strips. I typed it with quotes, no quotes you name it and would only get "no results found"....If I click on just "lumber boards" it gives you one result for ALL lumber, but then after many many screens of searching I was finally able to individually look through every piece of lumber they have available and found 500 some options and no way to narrow it down. Why would I spend 15- 20 minutes on your website trying to check the availability of a product when I can drive a 5 minute longer distance to Home Depot in Salem and I only needed 1 minute on their website to find my product? For me time is money and I don't have time to play "Where's Waldo" on Cascade's website.

Always sold out of items that are on sale. they issue rain checks, but never get the replacements…read morein. Waste of time even driving over there!

Boschler's is the ultimate home town hardware store. They have everything and can get you anything…read more They saved my bacon when our freezer died and they were the only store in the valley that had a large enough freezer in stock. The beyer family is amazing and they have always been part of the fabric of the community and I love to be able to help keep local retailers strong!

This is a must for old town feel hardware store. Great selection of hardware, kitchenware and toys…read more The people are so friendly and helpful. I bought a present for a friends little boy and Lori so graciously wrapped it for me. Bow and all! We go there every time we are in town!