From the moment I called to schedule to the moment of bringing my car home, Protech handled…read moreeverything extremely professionally; they got me an appointment efficiently and got my car finished quickly with awareness that it's my only vehicle. As someone who is totally clueless about cars, they were honest about what was essential versus non essential to repair so I could stay within budget and they answered all of my many questions thoughtfully, thoroughly, and with kindness. Protech mechanics made sure they didn't miss anything through their detailed inspection and diagnostics. They did not try to pull one over on me and upsell like many mechanic shops do. The cost was completely reasonable given the cost of parts and time for repairs. Additionally, they were not just going through the motions of their job, they really went the extra mile (pun intended lol) picking me up so I didn't have to walk to the shop to make my payment and get my vehicle. They go above and beyond for their customers. Everything that needed repaired with my car was repaired, I got to ride with the mechanic to ensure it was fixed and ask any last questions, and overall could not be more satisfied with this experience. I will absolutely be returning for all future services!

took the car to Protec for a replacement of a timing belt & water pump…read morestandard maintenance. They had it for 2 days and when I got it back there was a heavy vibration and howling sound. their 90 day warranty was not honored as they said for another nearly 1,000 which was already payed the first time. I took the odometer reading before then after,as there was 12 miles they put on. I paid 2,850 to have it done right by a car dealer. $3,850 total. Motor mount was left loose,engine was drifting which caused axle breakage.

My BMW needed new rear brakes and I brought it to Jeff for replacement. I picked it up this morning…read moreand was pleasantly surprised that the bill was half of what I was expecting! After inspection, there were fewer parts needed! Excellent!

After realizing we had a screw in our rental car's tire on Mt. Erie, we ended up coming straight…read morehere as this was the closest auto body shop. We just asked if we could switch the tire ourselves in their lot in case of any issues, but Jeff and Taylor so graciously offered to switch out the flat themselves (for free) to eliminate any further risks and incidents that could come from us switching out the tire ourselves. We are truly impressed and grateful for their quick and friendly service and wouldn't hesitate to recommend them for any auto needs! Their two cute pups roaming around the property during the tire change were also a big plus!

I almost hate to share Zap lube with anybody because it's such an outstanding business…read more They've been taking care of my vehicles for years. I know they're honest and trustworthy and it just feels good knowing I have a relationship I can count on.

Love Zap! Great customer care and fast, reliable service. They already handle everything for me…read moreon my 2017 F350, but I got into a jam with my brand new 2026 Sprinter Van (too much oil) and they took care of me right away ensuring I had the correct amount of oil (no dip stick in the new vans). Highly recommend!

Shelby and her crew at Seaside Autobody are exceptional. She is amazing, sweet, communicates very…read morewell and these guys really care about their customers. The quality of their work is exceptional. They did a beautiful job on my near new car and although I hope to never have to use them again, I would not hesitate. So happy to have them in this wonderful place called Anacortes. Highly recommend. Thank you guys, so appreciated.

Seaside repaired the fender and bumper on my Acura, after someone banged into it at the Anacortes…read moreferry landing (and didn't leave a note). The repair was covered by my auto insurance, and Seaside worked directly with Allstate to increase the amount of the claim payment to cover all the work that was necessary. They are super professional and friendly as well - they even took me to and from the ferry (I live on Orcas). Their work is excellent; the car - freshly washed - looked wonderful when I picked it up. Highly, highly recommend them!

I took my truck in for intermittent stalling and rough idle issues and paid $240 for diagnostics,…read morebut left with no actual diagnosis or path forward. The main recommendation I received was a PCM recalibration recall related to random downshifting into 1st gear, which is completely unrelated to my stalling issue. They also told me to reinstall the OEM throttle body and intake, even though the problems originally started while the truck still had the factory parts installed. I only installed quality OEM+ aftermarket parts afterward while attempting to troubleshoot the issue myself. To make matters worse, they recommended a rear differential fluid service and used the attached fluid sample as justification, despite me having personally changed the fluid only ~2,000 miles earlier. When I mentioned that, I was told the truck may just be a "lemon" because it already had multiple issues. Overall, I left feeling like they were more interested in upselling services than actually diagnosing the problem.

Tony and Fidel helped me today with a coolant flush and a full look‑over on my very high‑mileage…read morecar, and they were amazing. They took the time to explain everything in a way I could understand, and I never felt rushed or talked down to. They're not the cheapest shop in town, but the quality, the customer service, and the warranties make it absolutely worth it. The whole staff is super friendly, and I'll be coming here from now on! Nice downtown Sedro-Woolley location, walking distance to restaurants while you wait, or there's a nice lobby with coffee & tea. THANK YOU!

These people are thieves. I contacted them through AAA, and they were authorized to charge me $75…read moreplus $6 per mile for a two mile tow, and charged me $175.

I was saddened to read the one prior review since my experience with Alger Towing could not have…read morebeen more different: when the Tow truck arrived after a breakdown (through AAA) the first thing Dan told us was :"Did AAA advise you about overage charges?" He went on to explain that since we had the Basic AAA membership we were only entitled to a 5-mile tow, and anything beyond 5 miles would cost us $6/mile. We agreed to the sum and he promptly gave us a discount. He also advised us to upgrade our membership, so we'd get more towing miles - something we will do. I really appreciated his upfront approach. Dan was friendly and efficient. He took our car all the way to our garage in Bellingham and chatted with the owner like he was an old friend, which he probably was, since he's been doing this job for many years. and seems to know all the garage owners around. We even got a ride in a Tow Truck!

I can not say enough good things about Skagit Grand Central - from my first call to them after my…read morecar was hit by a semi to the drop off process to how nice the location was kept to the update calls along the way - everyone was professional, helpful & so friendly. As for their workmanship, my car looked perfect after the repairs - plus they detailed the interior & removed a stain in the seat upholstery that had nothing to do with the accident!! And, even with needing parts ordered, from drop off to pick up was only ten days!! They also worked so well with my insurance company. If you ever find yourself in need of auto body repair, I highly recommend trusting them with your vehicles!!

Great customer service and excellent work! I had significant car damage after being sideswiped in…read moreSeattle. Within an hour of taking it in for an estimate they had it worked out with my insurance company and called me to make the appointment. Minimal downtime as Francisco ordered the parts ahead of time (I needed a new door plus body work). I took it in on a Monday afternoon and Francisco called me with updates along the way. It was ready Thursday (3 days!) They even cleaned/vacuumed it out for me (it was a real mess!). Additionally, since I needed to pay out of pocket for a new windshield, Francisco let me arrange to have a local company put in the windshield while it was at their shop, so I wasn't further inconvenienced. I'm very happy with the service I received at Skagit Grand Central Collision!

Amazing service done by these guys. Car was done in a timely manner which surprised me since I went…read morethrough insurance and it looks amazing! Had random pretty bad scratches all around the car and it now looks flawless. They were great on communication and great with all the questions I had. I have had some bad experiences with body shops with previous cars but I truly recommend this place. All of their work is warranted which is a super plus. Will definitely be returning for a few things left I need done on my car.

My family has been doing business with Northwest Autobody since the 1980's, and we just can't say…read moreenough good things about this auto collision repair shop. It seems about every other year someone bumps into one of our cars, and Northwest Autobody has us covered. This is a small, family owned shop that has been handed down from Larry, to Jeremy Stanek, and both of them have been nothing but stellar to deal with. My family knows the car business inside and out, and the quality of work and detail at Northwest Autobody is unsurpassed in Skagit County and beyond. My car is always done on time, or ahead of time, and if I have an issue with anything they fix it right away. Jeremy makes handling the claim easy, and they often go above and beyond to make sure the customer is happy. Great location as well in old town Mount Vernon and easy parking, I can drop my car off and just walk home. Five stars and beyond, Northwest Autobody raises the bar for quality auto care and customer service done properly. Thanks for being there for us!!