Had a really smooth experience at this Carl's Jr. drive-thru. I made a last-minute change to my order, and Cesar caught it right away and even asked if I needed a specific sauce, which honestly gets missed a lot in situations like that. You could tell he was paying attention and actually cared about getting it right. Everything came out correct, quick, and the interaction was just easy. Solid service all around. read more

Ordered via the app for drive thru pick up. Surprisingly the items weren't as expensive as I thought and they had some really good deals. Pick up took longer than time estimated food would be done. I had special requests on all my burgers but only to add things such as extra jalapeños, extra onions, and grilled onions. So whyyyyy did my burgers all 6 of them come out dripping wet and inedible?! Then another burger came lettuce wrapped which I never asked for! Not sure if that was a sign for me to stop being a big back but that was the messiest one out of all of them especially since it was lettuce wrapped. I'm a saucy girl but why make the burgers soaking wet and inedible?! read more

Carl's Jr - Fast Food Near Me - Winchester, California

I am honestly never disappointed with this Carl's Jr. there's 3 locations that are closer to me but I still choose to go to this one. Katelyn Y helped me again and she's amazing never misses a beat. She's kind and patient and that's is just very hard to fine especially in fast food. She takes the time to do the little things like making sure your bag is always folded so the food stays hot. I know whenever I come here I'm going to leave with everything I want. With no issues thank you Katelyn you do an amazing job. read more

Kaitlyn was LOVELY. I had a family member in the hospital and sent somebody to pick up dinner for all of us and she provided multiple sauces for us and made our night so much better. Thank you for your kindness, the food was also delicious! read more

Only car in drive thru , they still parked us . Oh - and this is the second time here and each time they are "out of ranch " read more

Literally the absolute worst establishment I've ever been to. The manager Delila is very unprofessional, abusive and does not even know how to treat customers with respect. Its extremely dirty, the food gave me food poisoning and they've had countless issues to cause them to lose business i would not ever visit this establishment. They have employees to leave good reviews for them. read more

Amazing experience with Delilah she went above and beyond to help me with the app and understanding how it works her customer service was excellent please give her recognition for doing a fantastic job with the customers I will be back! read more

I'm excited that today was a free burger day after Super Bowl 2024! Many had come to claim the delicious juicy and hot burger sandwhich! Come and get it!! The free burger was the "Western " with bacon, cheese, trimmings, etc! Delish! read more

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Ordered a Big Burger with an extra patty with mayo , pickle and onion for mother and her friend to split. The actual burger was in pieces. It was a mess! And it had double ketchup on both sides of the bun. Moms allergic to ketchup. Couldn't save it. What if waste of time and money. Tried to call ahead quickly for a replacement so my my 80 y/o mom can eat her favorite burger on time. No one picked up. Called several times. read more

Carl's Jr - Ketchup both sides and meat in pieces - Fast Food Near Me - Winchester, California

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We don't visit this location often, however we came here because we were in French Valley. Hector took our order (thank you), and was very helpful and accommodating. The restaurant was clean, & the restrooms were fully stocked & in great shape. Our sandwiches were fresh & delish! We will definitely come back more often:-)) read more

Double Western was really good. Soda was completely flat. Fries were limp and mushy and not even a hint of salt or seasoning. Asked to upsize to large, received regular size but grateful because the fries and drink were terrible. Probably not going back. read more

This location do not disappoint all the time. Unfortunately this is the closest Carl's near our house but they seem to never get the order right and I think Carl's need more customer service training for the people working there. Today again I mentioned while ordering on thier drive thru that the burgers will just be bun, patty n ketsup nothing else . I did not only say it once , but 3x lady said yes I got it no cheese. Got the orders there was no onion rings that we had paid for , and both burgers had cheese. We had to go over the drive thru- they got back the burgers and handed us another bag, the guy said these has no cheese- we did not drive thru n opened the burger- Mayo n other things in the burger ! How hard is it to put things together ? It was not a long line either - no wonder this location is a 1 star!!! read more

So I went here to try their new hand breaded chicken sandwich that's supposed to compete with Popeyes McDonald's and all the others, by far the worst one out of them off, and the smallest the chicken couldn't even fill up half of the bun barely it was soggy and gross, and cost two dollars more than Popeyes LOL are usually don't feel like a sucker buying a chicken sandwich but boy do I feel stupid now The employees at this Carl's Jr. seem to all be asleep . Or high as kites lol. Wow just wow. I forgot why I never go here read more

Carl's Jr - So small and gross - Fast Food Near Me - Winchester, California

I took my kids and one of their friends to lunch after the last day of school. While ordering our lunch, the credit card machine was not working. Rather than putting that issue on the customer, they provided a 100% discount. That is customer service. Thank you very much. read more

Went in Monday morning and got some of the quickest and tastiest, freshest food I have ever gotten from a Carl's Jr., definitely going to come back! Service was kind and attentive, which doesn't happen too often at fast food places anymore and just made my day better. The place was very tidy too. read more

Ask for honey mustard sauce Did I get it NO it's supposed to be for customer service nowadays I even asked the guy if he put it in there and he said yes. read more

Sat waiting in the lobby, no line, not even a "Hi, be right with you" nothing. Meanwhile an employee is off to the side just talking it up with someone, not providing service, gossiping. read more

1 star because I can't do negative 5. This location will forget your sauce every single time. What a waste of money to get multiple meals and no sauce. You guys suck. Complete laziness. Your job does not require much so it astonishes me that you guys can't get the simple things right. Thanks again for nothing Carls! Winchester location sucks I would not recommend read more

Fantastic fast food, I love a big burger and Carl's jr never disappoints. I have been frequently visiting there locations and my past favorites were the Hawaiian and the jalapeno thick burgers. Currently my favorite is the triple spicey western bacon burger! read more

Carl's Jr - LUNCH! - Fast Food Near Me - Winchester, California

Had 2 orders of onion rings and they were all breading and very little onion. We even had a couple of rings with only onion skins in the breading. First and last time we ever order rings here again. Take a lesson from jack in the box , theirs are amazing! Check out the photos read more

I don't even wanna supply a rating. Terrible!!! Got in drive thru at 9:48 by the time it was my turn to order it was 10:02 & told sorry they're closed! Person in front ordered but I wasted that time & more waiting for cars in front of me to get their food! They should send an employee out to drive thru to close off when they r closing! Ridiculous I wasn't the only car stuck in the drive thru for min on end! Being in drive thru before 10:00 should've gotten me to place an order. It's not my fault they took forever w/ orders from cars in front of me! Not to mention they're slow service on a constant basis there. Plus their website says open until 11:00! WTH!!! read more

Carl's Jr - False advertising - Fast Food Near Me - Winchester, California

I went to get my kids lunch here today and I'm still trying to figure out why 3 kids meals cost me $32. I even looked up their prices after the fact and based on their menu prices, they charged me double. How on earth does that happen?? Save your money and go somewhere that won't steal from you. read more

Probably the worst location in the area. Food is ALWAYS cold. I tell management and they brush me off. I can't stand that!!!! Why have managers then? read more

I like this Carl's. The drive thru staff are very polite and friendly and they always get the order right. If Im going to have a hamburger, it's got to be Carl's. From this location! read more

Went through drive thru and the lady taking my order didnt even let me finish ordering. And then after getting her attention she sound rude and got an attitude. Cant belive they would have someone working there that treats the customers like that. I posted her picture as well read more

Carl's Jr - She must of had a bad day. If you cant be nice then your in the wrong business. . BEWARE THIS PERSON IS RUDE ! AND NOT NICE! - Fast Food Near Me - Winchester, California

POS location and management. Set up an interview, and when I arrived, the manager wasn't there. They told me to call again and set up another appointment for the interview. It all starts from the top and it's no wonder they have bad reviews. read more

I won't make this mistake again. This has been a go to restaurant due to the lack of quick things in our area but this is the last time I come here. It was 4:30 in the afternoon and there wasn't much business there. I ordered three piece chicken tenders and a side of fried zucchini in the drive thru. When I got to my destination and picked up the bag I realized how saturated the bottom of the bag was as well as the puddle it left on my seat. The only thing I can figure is they used a regular spoon to scoop the zucchini out of the fryer instead of a slotted spoon or letting them drain. I was not in such a hurry that they couldn't have taken two minutes to drain the darn things. If I wanted zucchini grease soup I probably could have made it myself. read more

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Fast food places will always have low ratings cause it's where many people go. However people should not be having high expectations and should expect the bare minimal. I've actually always had a good experience at this Carl's Jr. The service is nice and food is just what I expected. If you want fast food this place will provide but if you have more needs for your meal I recommend going elsewhere. read more

Ordered a meatless burger for my vegetarian wife. It showed correctly on the screen but when I got home with her lunch she opened up to see the remnants of meat juice and pieces. Obviously whoever made it put meat on by mistake. The issue I have is that they think peeling off meat is an ok fix. ITS NOT OK Carl's Junior. It's very inconsiderate. Please train your staff better. Reading the reviews for this location shows me they need a leadership change. read more

Carl's Jr - Fast Food Near Me - Winchester, California

Stay away. Owner doesn't care who he hires. Crew says things are broken and can't make food. Got stuck In a drive through for 30 mins and did not get food. I will never come here again. What a dump and horrible service. read more

Slowest fast food restaurant I have ever been through. Waited 35 minutes for crosscut fries. Rude service. Closed early

This is the slowest 'fast food' restaurant of any kind that I have ever been to and after more than 20 minutes in the drive through they still shorted us an order of fries. read more

Carl's Jr is one of my favorite fast food burger places, but this location is ridiculously incompetent. Placed our order (super simple since all 3 meals were the same) and a cool kid's combo. They tried to send us on our way without any of the drinks and we had to ask three times before they gave us 3/4 drinks. Waited for the 4th, then we had to change out the kid's combo drink because they gave us sprite instead of fruit punch. I'm not a genius, but I don't think it's rocket science to follow a drink order from a screen in front of your face. They overcharged us over $1 (just regular meals, no upgrades) for each meal combo AND the Cool Kid's Combo had no sauce for the chicken stars (asked for BBQ), and NO TOY, what a bummer this place is. We could have parked and went back inside, but what a huge inconvenience after we already waited in a long line, so we just said screw it!! read more

Ask if my American legion post could sell Christmas wreaths in the parking lot on Saturday's to raise money to support or local vets was told no. Needless to say I will never do business with a place that doesn't support vets so you just lost a customer and I will be sure to share with all vets! read more

Would give them 0 stars if I could. Waited in the drive thru for 20 minutes to order my 4 year old a chicken star kid meal to find out they are out of chicken stars! I had to wait an additional 20 minutes in the drive thru just to leave because there were cars behind me and in front of me. The kid who was taking orders could give a rats ass. Waste of time, I don't understand how the kids menu can only have 3 items on it and you are out of it. read more

Worst Carl's ever waited 24 min in drive through never even made it to order. I was sitting there so long with kine of cars behind me I finally just hopped the the curb and dirt and got out of line ordered a burrito from los primos 1 min away and was back on road when the truck that was behind me st Carl's finally got up to order. Wow this place sucks read more

My husband and I had a Super Star and a Famous Star meal and couldn't finish them. The meat was horrible and had a weird taste. Both of us ended up with food poisoning for the next 2 days. This place needs a health check ASAP! read more

Went to the drive thru and ordered. They gave me my drinks and asked me to pull around out front and they will bring it out. Waited 15 minutes before I got my baby out of the car and went into the restaurant in my pajamas to see where my order was. My bag of burgers and fries were under the warmer but they told me they were making chicken strips because they were out. I went back to my car to wait some more. They finally brought out my food. Once I get home the burgers and fries are cold and gross. The onion rings were missing. No bbq sauce or honey mustard that I ordered. Horrible horrible experience and food. Complete waste of 30 bucks. Plus I had just gone to starbucks before there so my frappuccinos were sitting in the car while we waited and now they were crappuccinos. Not happy at all! Bad service, bad food and the employees didnt give a shit! read more

Carl's Jr - the receipt for the restaurant - Fast Food Near Me - Winchester, California

I hadn't been here in forever... so sad to find out how bad it was..I should have read the reviews first. The chicken Santa Fe used to be my favorite and it was just terrible.. chicken old and chewy and they don't put the full chili on it anymore... very disappointed. read more

Ordered to go today for 3 people. The wrap was fine, but the 2 burgers when taken out of the bag appeared that whoever put it together did it blindfolded. The sloppiest, ugliest looking burgers ever. Both of the burgers were pitiful. We also ordered 2 bags of onion rings. OMG, do you guys use 2 day old onion rings for the to go folks? The worse onion rings I've ever had in my entire life. Rubber would've been better. Once delivered to me I couldn't bring these back, no transportation. Otherwise I would've given someone a piece of my mind. Horrible, horrible, horrible. You guys ought to be ashamed of your food. It was so bad that we just tossed your pitiful food in the trash and had tuna sandwiches for lunch. Never to step foot in here again. This place needs an overhaul or better management. $26.00 down the drain. Does management really care, or the franchisee???? read more