What a delight this carls is. Went on 7/15 with my mom...91 The cashier:GM was super nice in helping us pick from the menu... If ever in the area...please give this Carls ur business....very clean place and all the staff was sooo helpful--even brought our food to our comfortable table. Ty san ramon CARL'S...we will return! Joe and mom-hannah linda 91 read more

Carl's Jr - Mom/91 enjoying her meal and loves her chocolate shake - Burgers Near Me - San Ramon, California

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It has been awhile since I last ate at Carl's Jr. I used to order a Chicken Bacon Western sandwich (which they no longer make) with Waffle Fries. I would alternate the Waffle Fries with the onion rings (two favorites). The menu has changed a little over the years. The San Ramon Carl's Jr is located with a bunch of other restaurants so lots of competition. Carl's had a deal on the Cali Burger that you could make a combo deal for another $2, good value. The burger was good, a little light on the vegetables but overall a good burger, fries were excellent and the order came out quickly. I'm going to go again and breakdown on my spending. I think I'll splurge for some waffle fries or onion rings along with getting a classic Western Bacon Cheeseburger. The staff are quick and polite. Swing by and start by trying of the deals like the Cali Burger and make it a small Combo, out the door for less than $10. read more

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Guy that works night shift at this location is such a nice dude -- he was very professional and nice towards me as I was getting a late night meal. You don't find a lot of those type of night shift workers nowadays. read more

Only Carls Jr in the area none in Dublin Pleasanton but a newer modeled one in Livermore next to Cattlemen's. This CJ's is popular for drive thru mostly as every time I've been inside there is no one or one person. Maybe it's because of the outdated 80s interior which is really depressing. The service is good and polite. I do have noticed one burger meal was around $19 so I chose a chicken sandwich and small drink but that was still like $16 geez. Habit burger and Jamba Juice is next door. The drinks are free refill s, the bathroom is a wreck and old too. I wish they remodeled this Carls Jr like Burger King did across the street. It's not like it's messy or anything but people enjoy an updated interior and customers feel the price will justify it. What I like about Carl's Jr is the different types of burgers and they are not small. They even have the Diablo spicy burger again .12.2.24 Shakes are decent too. I wish they had like a value menu or something like other fast food burger places. For them to be in business still with an outdated inside says a lot and they are doing service and taste right. They have an expanded Mexican menu but I have a thing about ordering Mexican food at a mainly burger place and vice versa but I'm sure the green burrito shouldn't be that bad. I think the charbroiled at Habit is just a tad better. But you be the judge . Rarely ever is the drive thru ever backed up which is convenient. read more

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This place has automated voice ordering at the drive through. For me, it didn't work and kept repeating everything. I had to order again at the window. What's the point? Oh yeah, I remember, to take away a job opportunity from a human worker. Got it. No thanks. read more

Well today was my first time that I ever went to Carl's Jr what an experience they're hamburger is so delicious so big is like as big as my face couldn't even open my mouth big enough but the flavor the size is on point and the cashier she has a such a pleasant personality I love it like I've always said the one who's serving you when they have a pleasant personality you can keep coming back for more and I will keep coming back from work cuz Carl's Jr hamburgers are delicious and yummy for your tummy you got me really full I could only eat half of it cuz it's so big and delicious join me to Carl's Jr drive-thru because I will be coming back and going to Carl's Jr read more

Heading back from pleasant hill one late night and decided to pick up some food for my son. Saw the line of in and out and thought of going to Carl's Jr instead. Plus its been a while since I had a western bacon cheeseburger. Got to the drive thru. There was a car ahead of me. The person taking orders was patient and nice waiting on taking my order. Got to the second window and Ajay was personable and not rude at all. It was actual better service than some of the other Carls Jr locations I've been to. read more

Ordered Cali XL, it was huge and delicious. Go with a half of the cheese portion as it is a bit overpowering other ingredients.

Bad... just bad. Ordered the "Classic double cheese burger" and a small drink today after shopping at Costco. The burger was a dried out mess, tiny and full of mustard. I had to wait for a while since it appears they're cooking to order. That junk burger was $4.39 with a small drink at $3.19!!! Done with fast food. The quality is down the drain, and prices are absolutely unreal. Thanks to Gavin Newsom. Should have simply got the Costco dog and drink. read more

Carl's Jr - Burgers Near Me - San Ramon, California

I will never be back to a Carl's Jr. $10 for a small coffee and 9 waffle fries is HIGHWAY ROBBERY. I will never give this company another cent. Your food isn't good and your staff isn't very friendly. Bye forever, nasty ass food and high prices. read more

Decent food but Bidenflation made their food almost too expensive to eat. It's fast food at mid grade food prices.

The drive-thru service was fine and my burger was ready in no time but that's the only good I have to say. I almost never eat fast food but on this particular night I had very few options since it was after 9:30pm. I was afraid I would regret it, given the mediocre ratings I read, and I did. It was a flavorless thing, the Carl's famous star burger I ordered. But what really gets stuck in your craw as you finish it off, is the disintegrating bun that becomes a slimy piece of dough, creating a mess that gets all of your fingers. Never again! Never again! I felt awful after I ate that thing. My advice: Buyer beware! read more

I order a 3 piece chicken strips to see if they were any good, sadly they were not. The Chicken was a ltough and the fried oil after taste was gross. The worst part was the ranch dressing. It was one of the worst ranch dressing I've tasted. I recent ordered from Chick File and there is no comparison. I will not be ordering chicken strips again! read more

$4.90 for a soda. price gouging at it's foulest. It costs pennie's for carls to make a soda.

I like to give the franchisee owner a piece of my mind and give this restaurant a -0 star. rating Their customer service is garbage they get the order wrong and then when you complain, they try and blame it on you avoid this place at all cost and if you try to call Customer Service FYI NO ANSWER, All you can do is leave a voicemail and they won't call you back and they won't at least hear you out, this is what happens when you hire $20 an hour people that don't know what they're doing andaren't train properly Good luck!!!! read more

Not sure why reviews here are so low. I have always had pleasant experiences at Carl's Jr as a chain, as well as this spot. I will say that their burgers are 2nd to only in-n-out. They are very delicious and from what I've seen prices have remained consistent during this massive inflation lately too. I just ordered the big cheese burger but it was delicious. Cooked very well and had lots of flavor. I add a little bit of their buffalo sauce too and it's icing on the cake! The drive thru attendant was also very sweet and wished us a happy thanksgiving too! read more

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***Beyond Burger Review*** The Beyond Burger is advertised as "the world's first plant-based burger". Made with pea protein, It is one of the hottest faux meat products in the market right now, along with the Impossible Burger. I decided to give it a try at this Carl's Jr location when they ran a special promotion on 08/15/2019. In order to redeem this offer, I had to purchase a large drink. That and an order of fried zucchini set me back close to $8. I later found out the regular price of the sandwich was $8.49. At first glance, the Beyond Burger looked just like any ordinary burger. But further examination of the patty revealed a slightly lighter color than those made with beef. I tried the patty by itself and noticed it had a slight smoky aroma. The texture was spongier than beef patties. The taste was actually quite similar to real beef. Had I not known what it was, I would have thought it was a real burger. There is much debate over whether plant-based burgers should be viewed as "healthy food" because of their saturated fat levels and the amounts of amino acids in them. You should do your own investigation to see if you should incorporate it into your diet. Personally, I don't think it has overwhelming health benefits and the taste is just OK. Unless the price comes down significantly, I doubt I'll eat another one. BONUS MATERIAL: - If you have food allergies, I suggest you check the ingredients before trying. read more

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I had the best meal. Food was perfectly cooked. Fries where crispy and hot as was my chicken sandwich. I was very impressed with the customer service from the guy who served me he delivered the food to me so quickly and presented perfectly. I will be sure to eat here more often. read more

Carl's Jr - All star meal spicy chicken sandwich and double cheese burger - Burgers Near Me - San Ramon, California

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Hadn't had a famous star in ages. It was quite tasty. This location is on the far corner near the Habit Grill. Parking was a little cramped in this shopping center but it wasn't too crowded. The traffic flow in the parking lot is a little tricky. This Carls location felt a little old and run down. The inside was a bit dirty and greasy. Could use some refreshing and remodeling. read more

the parking lot is small. goes only 1 way. ( (the habit side is out only). the green burrito menu is easy read but Carl's pricing difficult to see. dining available inside. eats: chicken tenders (3/6 ish) -hand breading didn't add anything special. --chicken tenders didn't taste special. dislike parking setup. wouldn't repeat. read more

Carl's Jr - Chicken tenders-nothing exciting - Burgers Near Me - San Ramon, California

Went there later in the evening a few times over the last few weeks and everything was fresh made and delicious. Western bacon chee was great. The fries were fresh out of the fryer. I guess it depends on when you go. read more

This is my go-to since I work late nights about several blocks from this location in Crow Canyon. I ordered through the drive thru and one of the items was a 5-piece chicken tender. When I got home and changed into my house clothes and took the food out, I realized the piece that was on top was CLEARLY BITTEN OR EATEN OFF OF!!! You can tell the difference of something being torn apart or bit. I gave it the benefit of the doubt and dumped the entire content hoping it was just broken and the other part was in the bottom somewhere. The other four pieces of chicken tenders were about 4-5 inches in length, and the one that was clearly eaten was about an inch long. I was, and still am, so appalled by this. I called them right away and even though they are open 24 hours, no one answered. I was not going to drive back there at about midnight to drive 15-20 minutes as I was exhausted from work and was due to leave at 6am the following morning to go out out of town for the weekend. I wanted to email corporate, but they only provide a physical address on their website. I went ahead and filled out a complaint form they had online. About a couple of day later I received a call from the District Manager who was nice. He heard my concerns and I did his. I told him that I did not want any refund, monetary or replacement of food. I just wanted them to know that this was unacceptable and something needs to be done about this. He insisted I get a complimentary replacement for the chicken tenders at the location as to "fix" the issue and asked what day and time I will be arriving. To make him happy, I went back to the location and received the food. As I entered the premises and told the staff that I was sent by the DM for a complimentary 5-pc chicken tenders, the associate in the back handed it to the lady in front. There was another guy that said get her a fresh one. They returned the other one and in 30 seconds they had the same one and told me it was a fresh one!!! Still, I politely took the food and found no reason to complain since like I said, I was not interested in anymore food from there. I've enjoyed Carl's Jr. since my stepdad introduced mo to it in 1985. The location I now frequent is very convenient. Will I return to this location? NO. NEVER. It wasn't a "mistake" that can be fixed. It wasn't a wrong order, or orders were mixed up, or something was extra or something missing, or the sauces were oozing out of the burger wrappers, or it wasn't even a piece missing of the tenders. It wasn't even that some fries were taken or a piece of tender was taken and then completely eaten by an employee. IT WAS BIT OFF OF, EATEN, and the remainder piece was returned! Very unacceptable and unsanitary. The District Manager was nice but if I could give this location a zero star, I would. I can only think of what happens in the back. The employees picking off the food or so many other things I can imagine! read more

Carl's Jr - a hand holding a piece of fried food - Burgers Near Me - San Ramon, California

Spit in my Famous Star. Please try to tell me this looks rite. I was super patient and very kind but the extremely rude girl in the drive through was obviously having a bad night so I decided to open my burger before I took a bite and look hat I see? Disgusting that someone would do this. She is going to do this to the wrong person one of these days and who knows what will happen. read more

Carl's Jr - When I opened it up there was no doubt it is spit. - Burgers Near Me - San Ramon, California

Great food. Drive thru a little slow at night, but staff is friendly. Overall good Carl's Jr location read more

Carl's Jr - Drive thru @ Carl's Jr - Burgers Near Me - San Ramon, California

Carl's Jr is so underrated. They need to open one in Dublin but I will go out of my way for it. My usual favorites has been the Western bacon cheeseburger with waffle fries but I recently discovered the charbroiled chicken sandwiches. So good - seriously close to restaurant quality with fresh lettuce and tomatoes that doesn't taste like typical fast food. So when I'm too lazy to cook and just want something quick and easy but not feel horrible eating fast food then Carls Jr charbroiled chicken sandwich is the next best thing. I've only gone through the drive through so can't rate how the restaurant is inside. read more

Stopped through the drive thru to grab some food for a late dinner. The guy through the order box was SO nice. Patient in allowing me time to make selections and didn't even get grouchy when he had to repeat himself to answer my questions. We got to the window and after paying and getting a few items he said that the person making the food made a 3 piece chicken instead of the 5 piece. He apologized profusely and asked us to pull forward and he'd bring it out ASAP. Fast forward about 3-5 min. He came out with the food, apologizing again for the wait and handing us two 3 piece chicken strips saying he wanted to make up for the mistake. Mistakes happen, and to me the way a business handles it speaks to their integrity. I realize it's only chicken nuggets, but this guy really took ownership and made it right. The other food we had was good. I tried the BBQ Beyond burger and it wasn't too shabby! I'm thrilled to see mainstream fast food adopt meat alternatives. But I'm still partial to regular veggie burgers because I feel they're more flavorful. Overall a good experience. read more

I come here at least once a month, normally super late and the guy who works at night is super nice and always offers to give me the deals. Food is consistent, I always get the spicy chicken sandwich and unlike other locations they use whole lettuce leaves instead of shredded lettuce. It makes a huge difference. read more

Nancy and Richie are a great team; both are very friendly. Food was delivered fast to my table. The lobby looked tidy and neat.

In scrolling through the reviews and not seeing consistent responses from the franchise owner nor a district manager tells me that they much not care much, I think that is also a corporate issue since message when you call the number says the voicemail is no longer working and to send an email which is pretty lame. Regardless I tried to use the app for an offer but they could not use the QR code in the app and the lady working said that they are not taught what to do in order to make it work. I can tell you the apps at mcdonald's, Burger King, Wendy's, Taco Bell, Jack in the Box, Del taco, El Pollo Loco etc etc etc all seem to work without any problems so perhaps that's where I will go from now on read more

I used to KILL IT at Carl's Junior. Double Western Bacon Cheeseburger meal was where it was at!!! That was long ago. I don't go often these days. So I stopped in today. Got 2 for $6 chicken wraps. They were horrible by every definition. They we small, like a this chicken finger wrapped in a cold tortilla with some lettuce and mayonnaise. 2 for $6 is still a rip off for something this size. Just pathetic! Somewhere Carl is rolling in his grave. read more

The food was so so. Our burger came out dry. The kids meal (star chicken and chicken fingers) were good. It came with fries and milk. Our kids liked the Boss Bany cups. I had the nachos. It was ok. The steak meat was tasty and tender. But the presentation was not as inviting. Overall it's a good place to get a cheap and filling meal. read more

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I have not been to this restaurant in a very long time. I was pleasantly surprised. First of all, this restaurant is very clean clean and spacious. There was not anything whatsoever out of place. I ordered the steak burrito. It was very good, and came with packets of salsa. There is also a very nice salsa bar, which has different types of ingredients. Again, very clean and tidy. If you are a senior, you get a 10% discount. I did. So all in all, a very good experience. Pleasantly surprised, I will be back. read more

Carl's Jr - Very nice little salsa bar. - Burgers Near Me - San Ramon, California

Simply ordered 9 nuggets and the stupid guy does not know how to count. (See picture) Not only that, they took 20 minutes to get the order ready. This location STEALS from customers. These are hard times but to STEAL from customers.... read more

Carl's Jr - 6 Nuggets when I ordered 9. It is not even worth to go back thinking the ridiculous amount of time they take to give you your simple order. - Burgers Near Me - San Ramon, California

This location deserves more Stars. We drive out to this location whenever we have our cravings for Carl's Jr. We live in Castro Valley but drive to San Ramon we we're driving to the Livermore restaurant but not after last night. I checked the website, open until 11pm. We get there and the dining room is closed, an employee motioned us to the drive thru so we left. Before leaving I checked the hours posted on the window, dining room open until 10pn...... so what the heck. I won't be back to that place. I called the San Ramon restaurant, yes open for indoor dining. Told the cashier about our experience at the Livermore restaurant and he was surprised as we were. Done. I'll continue going to the San Ramon restaurant. Love the new bacon beast, delicious. The best bacon I've had. Reminds me of the million dollar bacon at the cannery at the Castro Valley market place. Thank you read more

A salsa bar and they are open to midnight. Those are the highlights. I usually get the burger with BBQ sauce and onion rings. I like those - but I've never gotten jiggy with Carl's Jr. I like what I guess is technically table service. I like the carpet in the dining room and the tile in the main walkways - that is the way a nice home is set up. I like the 1/2 and 1/2 that is the real stuff in the small doses out in the open up for grabs. The soda machines were set up efficiently and faced one another but some drain issues where the soda would splash around because of bad design. Smelled like it needed to be washed with some warm soapy water. IDK - if I was in this area an hour earlier I would have just gone across the lot to Sprouts and for the same cost had a much better quality food option... I just don't keep much food at home and often grab something before I head home... sometimes it gets late though and options are not a plenty. read more

This location shows 24hr business hours however when I went to order at 5am after my overnight shift the worker stated they are not taking any orders as they are all on break... great service! Wont be back read more

This location is great. They get our order right everytime and we never have to wait. Everything is pretty fresh and the parking is pretty convenient. read more

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This place is 24/7 but there is a guy who work late night. He is such a lazy ass he always on break and denied to take my order. If he want break why not show online it closed just waste of time to go there. Same time but another day a lady also work there she is very nice and always help full but whenever that guy work there he always said we close.... It so bad for business. I think management should replace that guy if they want good business... read more

Ordered a kids meal, a double western bacon cheese burger meal and 2 spicy western burger meals. Received 2 of the 4 orders correctly but didn't realize the burgers were wrong until we got home. Instead of the spicy western burgers, we got famous star burgers, not even cheese was added. It takes us 15 to get to this place. I tried calling twice so far. No answer. The phone beeps after the 6-7th ring. Oh...and we got 1 straw for all 4 meals with drinks! Plus they somehow missed adding a toy to the kids meal! It was supposed to come with a singing monster toy. read more

Carl's Jr - Receipt for the order - Burgers Near Me - San Ramon, California

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Mmm mm mm baby! To wake up first thing in the morning after rolling out of my sweaty bed to fresh fries. Doesn't get much better than that! Feeling like a "SUPERSTAR" ;-) read more

Carl's Jr - Beyond Western Bacon Cheeseburger - Burgers Near Me - San Ramon, California