Augustino I hope I got his name right was AMAZING!! He made sure our food was fresh as well as providing Great customer service! If I owned a restaurant I would Honestly try to steal him from you lol. We're new to this restaurant but we have Absolutely no complaints. Thank you for fresh food & Great customer service. We Appreciate Everything!! read more

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Order here oncrle or twice a week ..Always quick and correct everytime I order and staff is friendly every time!!!

The most delicious to date! Delicious, juicy! I especially recommend trying with guacamole and bacon! This is top!

Fast service excellent employees I had the best dine in experience for fast food i got the chicken club and the oreo shake and he even brought the whole meal to my table while I got to relax from the outside heat read more

Since you can't ask for the western bacon bbq sauce when you do the online order, my husband and I decided to just go and do a dine in. It was not busy when we came so there was no line. The place was quiet except for the crew members doing their job. Not all the tables were clean. I had the spicy chicken sandwich combo and it was not that spicy. The patty was thin too. My husband was given a wrong sandwich but they promptly replaced it. They took the wrong one and gave him his order. read more

Carl's Jr - Burgers Near Me - North Highlands, California

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Usually go here all the time not anymore went there this morning and got a spicy chicken sandwich and it have mold and fuzz on the bottom I always check my food because here they don't care read more

great food and service hot n ready food cashiers are friendly make sure you get proper cash back

This Carl's Jr on the corner of Watt is nasty, unclean, and service moldy bread and Manger doesn't do anything about this. I went back to ask for a refund and they said I didn't get this bread here. LIKE WHAT THE F**K read more

Carl's Jr - Charbroiled Chicken Club Sandwich - Burgers Near Me - North Highlands, California

Ok stop by for lunch and everything was great until I got home and started to eat my Dbl Western bacon sandwich I mean don't get me wrong but they overloaded on the Bqq sauce and my bread was way to saggy I had to get a napkin to wipe a lot of it off and my fries was to salty so what they charge for fast food I just stay away and just make my own at home plus it will be cheaper and better the way I like it read more

Super fresh and hot food prepared, it even burnt my tongue . Place looks super neat and clean. And the Service was nice and kind all around.

This used to be a solid 3, maybe even 3.5 Carls Jr location. However, two stars now for the annoying computer AI that takes your order in the drive through. I drive past now because I don't want to hassle with talking to a computer. read more

Ok, We start with 2 stars and not just 1 because the food is still good. However we have officially hit the world of AI in our daily life. I stopped by Carl's Jr the other day to buy a burger. As I get to the drive thru I am greeted by a computer, yes you heard it right a computer, with a generated voice (Not a human) that says welcome to Carl's Jr. could I take your order. At first I was taken back at the fact giant companies think you can get a more accurate order talking to a Carl's Jr Deep Fake, then an actual human, and I was proven correct. As I spoke into the speaker at a voice prompted computer, I said I would like a "Big star NO tomatoes". She replied OK thats a Big Star extra tomato. I said no I don't want any tomato. Computer responds with OK I understand you want a side of tomato..AHHHHHHHHHHHH. I said FUCK it and pulled forward. I told the lady are you kidding me, you guys sit here while a computer takes my order, and its all screwed up. The lady who spoke broken english said, "I see you ordered 2 Big Stars 1 with no tomato, and a side of tomato. I told her thats absolutely not what I ordered. I gave her my original order which after cancelling the previous one finally was ably to get me my food. One day we will talk to a computer and a robot arm will hand you your food, it's the world we are coming to. And fast food workers want $20 an hour, PLEASE! read more

I have been to many Carl's Jr., this one makes the BEST Beyond Famous Star Thank you! The manager was eating lunch when we walked in, and he immediately stood up, walked over and took our order. read more

Carl's Jr - Yummy Beyond Famous Star - Burgers Near Me - North Highlands, California

Never have had an issue with their drive thru. Employees are courteous and friendly. Food has always been fresh.

I ordered chicken stars and instead they gave me two things of fries . Was extremely disappointed when I got home and only had $6 worth of fries instead of my $15 meal . read more

Congratulate me on my first negative review in my life ! Last 3 visits to this place: 1) Gave me someone else's order. Zero items matched with what I actually wanted and ordered. Realized when I was already at home and ready to eat ‍ 2) I DO NOT like tomatoes and lettuce in my sandwich. 1st I was given attitude because I specifically requested "NO lettuce NO tomatoes" (I don't think it's unusual request). Had to repeat myself two times which I do not mind at all, but still got lettuce and tomatoes. I would understand if my order was complicated, but I only got one burger (not even a "meal") ‍ 3) Today after I had couple month break from this place I decided to try again. I thought third time would be a winner lol. I got two burgers and jalapeño peppers (no special requests). They did charge me for everything, but I got only one burger. I gave that one burger to my boyfriend and got left out with some jalapeño poppers (I just love him so much). Someone may say that I should double check the beg and make sure I got my stuff right, but I come there to pay to the company that pays their employees to do their job right. I'll be honest I can allow myself to eat some fast food sometimes (maybe even pretty often) and based on my personal experience I can tell that so many mixups I faced with at this place is not something I faced with at other fast food restaurants or even other locations. That would happen to me maybe once or twice somewhere else, but it would be a one time deal. If you are working at this location please do something about it because it's too many mistakes and mixups. If you are telling yourself over and over again that everyone makes mistakes ... you are wrong... IT IS TOO MANY MISTAKES... I believe you can do it read more

This Carl's Jr is not recommended l, I went there ordered tenders the guy ask me how many 3 or 6 I said 3 and released it 3 tenders came home and they were chicken stars! How the hell they mess up when there is no cars in the drive thru! Never again will I go there bad service! read more

where do i start, I EFFIN FOUND HAIR IN MY FOOD!!! And apparently all the employeez there thought it was funny like they knew about it. freaking disgusting and unsanitary. I talked to the manager and he didn't seem a very apologetic about it like hes heard about this before or something. the manager did refund me and i told him how can u fuck up a simple salad??? he just smiled as if it was funny. fucking gross place dont ever go here to eat i wouldn't be surprised if they get shut down. read more

Carl's Jr - hair tossed within the effin salad. - Burgers Near Me - North Highlands, California

I like Carl's Jr. Burgers but this location is always disappointing. Ordered 2 burgers today and both were wrong. Ordered famous star wrapped in lettuce for wife and ended up with fake meat burger. Ordered guacamole burger for myself and ended up with something very small called promoburger. Also they never give you a receipt unless you ask for it !? Horrible service... spent $37 dollars don't know what for. ( there was two kids meals also which were ok ). read more

Carl's Jr - Burger - Burgers Near Me - North Highlands, California

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There was 30mins until closing there was a car build up in the drive through and I can only see one person inside nobody's was answering the phone she wasn't even talking through the drive through she was just sitting in the lobby doing nothing. read more

Idk who the worker was. But it was a guy. You sir are clutch. I forgot i ordered a chocolate cake and left to the gas station near by. The worker had the audacity to leave the work place to give me the chocolate cake. Thank you for making my night. Whoever you are. You will be blessed for the rest of of your life and many successes. read more

Forced to give a star just to comment. I love Carl's however this location is just downright disappointing. The workers don't read/check order and every time I have gone, they always missed an item of my order. Then when you go back to get it they still have an attitude problem as if it is your fault. What a joke. Change your staff. Or better yet change management to an individual who cares. read more

Worse dining experience ever! Rude service, dried out burgers, cold fries! And to top it off- a fly that would not leave our table. Never again. I love the Carl's Jr. on Elkhorn. Next time I will drive the extra distance. read more

The frys were hot but hard like they re-fried old fries.. and the double western(usually the onoy thing I get) was just plain nasty.. rock hard bacon and nasty lookin patty... Overall I'm just sad I spent $10 here... read more

I can't believe I still go to this place. Lived in the area for four years and every time my Husband wants a burger from this place, I'm forced to order. They always I mean always mess up on simple orders. The same cashier is always there with hella attitude, it's like can I pay you to smile? Tonight was the last time I begged my husband after tonight please boy cot this PARTICULAR CARLS JR. He finally agreed. Buyers beware you'll end up making two trips the first one where you order the second where you ask them to correct their mistake and they talk to you like your dumb. Or be smarter than me and make sure you check your meal before you drive off save some gas! ‍ read more

This Carl's Jr is the worse. They messed my order up. Charged me $17 for 2 $5 boxes. They keep me so long at the window the other customer got out the car and ask me to move because she was in a hurry. This was her lucky night. This place got all the drive through orders wrong. People went in the inside and the order was still wrong. I ordered the #1 jumbo hot dog burger and cookie. I received a spicy chicken sandwich. Horrible place. #messupyourfood. read more

Came up to the drive through this morning. Right off the bat, I was offered to try the French toast dips, which is what my kids want, so yes I want those. Then I tell him I have the mailer coupon for 2 French toast dips for $4. Then I hear "oh uh we're out of the French toast." What the hell? You offered it to me, I ordered it, but as soon as I mention the coupon you're all out? That's ridiculous. It's only $0.79 off, not like it was for free. Bottom line is no, I will not be back to this location. I will drive further to go to another Carl's. read more

Very slow service. We walked in and the cashier just finished with a customer then went to tend to drive thru. Another employee came to the register and said nothing to us at all. Not even a "someone will be with you soon". We waited almost 10 minutes for them to ask us for our order. Very stone faced and zombified people that worked here. One thing is for sure, I have NO problem never buying this food ever again. I refuse to put up with shitty service and frankly there has been a lot of it lately, so I've reached a no tolerance point. We were not the only customers disgruntled another lady refused their cold reheated fries and had to wait for another order. She gave them a good verbal licking. Still no response from the zombies, they had a no f's given attitude. Very sickening to see. read more

The guy that says "trick-a-treat" him and his crew forgot my onion rings when I went through the drive thru.also there was nobody and it was not busy. You all failed!!! I called and He then told me to come back to the lobby and get my missing item so I came back. Went in to the lobby and these employees got no class at all and they didn't even greet me or say hello. I waited for 2mins and then that guy came and gave me my onion rings!! Again ya failed!!! I was very nice enough to come inside to grab my onion rings with no problems but you all gotta do me dirty like that! So embarrassing how ya ask me to come in to grab my missing item and then act that way! But again thanks for showing me how you all really are as a person and working in the business! read more

I'm still a 4 star for this place but I might bump it up once I eat here more. I had a good time today as I sat down and a good neighbor pull up next to me in her wheel chair and have a good talk. We shared things that bothered us and thing we where aware of in our apartment. I knew after all that some restaurant can be a good social event other the the internet. And the employees are friendly and prompt at the work, with there charbroiled hamburger taster and now there good deal that are starting to show. It makes me want it come back more. read more

Carl's Jr - Make sure they see you number, or they will give your food away " I'm joking". - Burgers Near Me - North Highlands, California

Absolutely no service at counter even though I waited for 5 minutes or longer. They had 2 people working the window. I will not be going back to this place. The incident took place on 11-14-2021 @ 1 p.m. I left without placing my order. read more

Luis provided great customer service. Made sure my food was made exactly like I wanted it cooked and made since I am one of the pickiest people around. Not sure if he is part of management but he sure should be. Make a huge difference when u get great service. read more

The Green Burrito grilled fish tacos are surprisingly delicious. Two street taco size flour tortillas, pico de gallo, jalepeno relish, lettuce, cheese and tender grilled white fish. read more

So, I ordered mini froot loop doughnuts that are like $4 and they did not give them to me. I also ordered a super star burger and I got a jalapeño burger which is not good. They also didn't give me a receipt, so I couldn't do anything about it. They also didn't give me ranch that I asked for. The only people that got what they wanted were my mom and my sister. read more

By far, this is the best Carl's Jr. in the area. Their service is quick. The food is delicious. Best of all, Carl's Jr. is better than ever. Carl's Jr. has overhauled their french fry offering... with both standard and criss-cross fries, they're arguably better than In'n'Out! Their burgers are without comparison. This Carl's Jr. offers many more deals than neighboring franchises. read more

Very slow, not friendly to customers, long wait times. Worst Carls Jr I have ever been in. Plus dropping off orders wrong to customers. Get a clue dude. read more

One of my favorite fast food burger's the new all American is heat it feels like it's the forth of July. There are always very fast and speedy. Very friendly staff. Can't give it more than a 4 just because it's fast food though. read more

Carl's Jr - Drink up - Burgers Near Me - North Highlands, California

You guys need more people working here, horrible service, no one is taking the orders , there is such a big and waiting line just to buy something and no one is even in the front trying to apologize for their incompetence, couple persons walking in the back , but definitely nothing in the front, no one.... as bad as I can even describe it, they are only ignoring me in the front for Long time now,, not even one word to say I'll be with you in one sec" nothing....ever coming back here, next time BBB read more

Well, I haven't been to Carl's Jr in awhile and now I remember why. I tried the new Bourbon Burger and well it was awful. The Burger was cooked to death and burnt. Looked like it was left behind something and some one found it. The Buns...what did they do to the buns?? Both Bun and Burger was VERY DRY! The Only thing good was the Bourbon sauce. The Fries were more moist than the whole burger. My wife had a Western Burger and the same...DRY and BURNT. I know fast food isn't gourmet but you could at least make the burger more moist. read more

There is a kid that works here that is so sweet and does such a good job--if I could remember his name is give him A shout out. My husband and I love the street tacos they sell here. And I go here far too often! read more