I got the guacamole burger and it tastes very odd in spice almost sour in nature. The service was horrible the drive thru had no one working it. I was the only one there so it was not busy they just were not paying attention. I drove away and saw smoke coming out behind the bushes in the back and it smelled like weed these are the two different times I tried going here and they will be my last. Just go to yokes in the same parking lot and they will make you a much better burger in the deli section. read more

So sad! Stopped here on rd trip because I always heard that it was better than Hardee's! Well, I'm here to tell you that I'm not at all impressed and that I was given incorrect high reviews. I ordered a breakfast sandwich. No one was at restaurant but the employees and I went thru the drive thru. Time to receive food was just fine. Well, I can now see why. After driving off, I opened my sandwich and found it to not be toasted/grilled, the cheese wasn't melted, the sausage and eggs were cold. Yes, I ate the entire sandwich because I paid for it and I was hungry, but never going back to another Carls Jr. read more

Carl's Jr - A cold, untoasted sandwich. - Burgers Near Me - Liberty Lake, Washington

Incompetent and Rude The service at the drive-through was absolutely horrible. The only words the boy at the window spoke were, "What?!" and "Have a nice day." We ordered two combo meals. He handed us a bag and said, "Have a nice day. My husband told him we still needed our drinks and he asked, "What?!" and went back to look at the monitor. My husband called him back to the window to explain that we had been handed someone else's order. Again he queried, "What?!" My husband explained again and showed him our receipt. The boy came back a short time later with the correct food and told us to have a nice day. My husband again informed him that we didn't have our drinks. His response was another confused, "What?!" Not a single pleasantry exited that boy's mouth. The food was good quality. read more

Dirty store. Floor was disgusting. Lettuce was gross. Food was sub par. Worst Carls Jr I've been to

I want to the store on Hastings in North Spokane. I cannot believe they had no A1 sauce advertising burgers in the A1 burger, and to go up into order it and have NO .....A1 sauce available that is uncalled, for. I am greatly disappointed. I know they are just down the street from the store. If I was managing that store, I would send somebody to the store to get some A1 sauce. That way you can supply your customers with what they are wanting but not having any on your main advertise sandwich that's uncalled for. read more

This location has always been bad in every way. I'm surprised they are still open. Speaker is always broken, they are slow and suck

Its gotten pretty bad more and more every year. Especially after they changed the lettuce they use on their burgers. Lol no serious! This place serious is a joke! read more

Carl's Jr - This is what you pull up and see to order your food? Just wow! - Burgers Near Me - Liberty Lake, Washington

Went there on a Friday evening. The drive thru was packed and ONLY two people were running the show. Rachel and Josh are rockstars! Not only did they alone pump the entire line out but they also were friendly, kind, and accommodating to my food restrictions and did it all with great smiles on. I don't know how they do it, but they're doing great and I appreciate them and that type a service always. Thanks Rachel and Josh for being awesome! read more

One burger. That's all I ordered. One burger. Nobody in line. I ordered a double cheeseburger, and they couldn't bother to even melt the cheese. Is this a cheeseburger? I think not! C'mon now, surely they can do better. read more

Carl's Jr - Double cheeseburger - Burgers Near Me - Liberty Lake, Washington

Some people might say fast food is all the same, especially burgers. Well, I just don't agree. Carl's jr.'s first and foremost taste better than McDonald's or Burger King, and I would even argue better than Jack in the Box on some items. Carl's is also smart enough to make a burger like a Big Mac without the useless and annoying extra piece of bread that also tastes better. As for this particular location, the service is friendly and efficient, and the store and exterior are always kept up well. My only real gripe, like so many fast food places, they are kind of expensive. But that is sadly becoming the way of the world so I guess I just have to learn to accept it as the new norm. One final kudo for Carl's jr.'s. Sweet potato fries. Not because I am a health nut trying to fool myself that I am eating "healthier" fries. I think you lose that benefit once you deep fry anything. I am just happy because they taste so much better than regular fries. So if you are in Liberty Lake, skip the tarnished Golden Arches and go to the Gold Star, Carl's jr.'s. read more

Carl's Jr - The star welcomes you! - Burgers Near Me - Liberty Lake, Washington

Sorry to say this maybe the worst Carl's Jr. in a 500 mile radius. We live down the street and been there many times. Now we just joke about what will be wrong. 4 out of 5 times our order will be wrong. They are always slow slow. The Mac Donald's and Taco Bell within sight handle 10x the volume and are fast and efficient. We like their biscuits and gravy and this morning went to get some for the kids and at 10:00 am said they had systems problems and could not take any orders. We just laughed and were not surprised. Just our experience. They are always nice which is important. FYI. read more

Been to this location twice before listed closing hours and they were fully closed up. The first time was at 9:45 and this last time was at 8:45 a fully hour and 15 minutes before the listed close time on their website. Both visits were with in a month of each other. Don't know if any other big business that can shut down when ever they feel like it. read more

First visit as well as last visit!!!! Let's see $11 for fast food lunch!!! I admit my Bacon double burger was delicious. Not greasy! The fries were cold, limp and GREASY! I am better going to Mickey D's where I can get more bang for my $$! Can't wait until Covid 19 is over. Next time I'll go to the grocery store and buy lunch meat items. read more

The older overweight gentleman that was training the woman at the window was extremely rude and I unprofessional tonight. He messed up my order and then argued with me about it. Not coming back here again. read more

delicious. and nice people work here hungry after landing at spokane airport from oakland on way to montana the bbq chicken was delicious read more

3 visits in a row that I had to ask for fresh fries that weren't cold. The older guy at the counter yells at the staff that they need to watch what they're doing but ultimately it's his fault, he's the boss. Thankfully my cheeseburgers have been good. I've seen a real decline in Carl's Juniors the last few years. It's kind of like they've stopped investing money into their facilities and are hiring washiuts read more

These kids chicken strips are a joke they are so hard and small literally no chicken and we called numerous times and no answer. read more

Carl's Jr - This is my child's chicken strips they're so hard and we tried to call and no answer! - Burgers Near Me - Liberty Lake, Washington

I have had multiple issues with this Carl's junior and it's unprofessionalism, but today it really took it to a new level when I realized that none of the employees were wearing masks when it is required at this time in Spokane County and Washington state. When I told the drive-through employee that he should be wearing a mask he just nonchalantly said well yeah and just waved me off. I will not be patronizing this location any longer. read more

from the moment we ordered through the drive-thru the guy on the monitor seemed annoyed. got the order and one meal was incorrect and all 3 meals fries were cold. went inside the establishment and they were defensive about the burger order and then looked at the fries and one container was empty and said I already ate them anyways then I told him it was dumped in the bottom of the bag. And then was told by the cook it would be some time because he was busy. I am sorry staffing is an issue but customer service shouldnt be. i got the new order and the sandwich was wrong again and the fries were still cold!! I told them it was wrong with nothing but an eye roll from the gal and I just told her I would wipe off what I asked For not to be on there. This place is not worth your time or Money! read more

I don't go here a lot but today I had the best service from Ashley she went so far and beyond I felt like I should say something. They were out of an item she handled it so well. She deserves a raise. I also thought the cost was so reasonable Ashley pat yourself on the back we will be returning more often. Thank you so much for the great service. read more

Great place to stop and dine! Service is prompt and store is clean. Happy employees. I ate a 1/3 lb. Jalepeno burger.. dynamite! Food is good, jalapeño poppers are great to! read more

Excellent customer service! They do what it takes to earn your business. I can respect that! The BIG plus is that this business HONORS our Veterans!! TWO THUMBS UP!! read more

Worst service ever! Got to Carls Jr. at 7:55am on Saturday, we were then told by a rude, tired sounding gentleman that on Saturdays they open at 8am and could not serve us yet, on their website it said they open at 6am. Left and came back on Sunday right at 8am, was told again by the same gentleman that they could not service us because they were still getting breakfast ready and that they opened at 7:30am but was not ready to serve breakfast. Unacceptable service and manners, and I do not appreciate being lied too! This location should be closed or that gentleman should be fired. read more

I don't usually write reviews on fast food places but this Carl's Jr was pretty good. They were super friendly and everything was fresh, the reason I am writing this one in particular is because my breakfast item of choice is the breakfast burger. Usually when I order it I have to get extra ketchup on the side cause the burger normally doesn't get much on it, well today I forgot to add the extra ketchup but when I took a bite I realized that I didn't even need it! Anyway this may seem trivial to most but it totally made my morning. Keep up the good work! read more

Second time here, cold burger cold fries. Last time I'll ever eat here again. Don't waist your time.

They are always out of something you order. Chicken, sauce, BURGERS?! Plan on a 10-15 minute wait, minimum. And they're rude.

Carl's Jr Cd'A on Appleway. When asking for fast food I do not expect much, but this place I would avoid and just go hungry instead. The poor service was so bad that the woman obviously resented being there or talking to anyone. We were the only ones in the restaurant and stated when asked that it was for dine in and then got 2 burgers in a bag for $20.00 and change. I said that it was for here and she said "I know" and I asked if they had any tray liners or paper plates and the woman said no and left a second time. I went up to ask if they had any napkins or catsup, as there is none available and she ignored us. BUT, the service was great compared to the food. The fries were COLD and grossly under cooked as if they did not use a fryer and the chicken sandwich resembled an insole only not as warm. Again, flat cold... remember, we are the only customer they have in the restaurant and this is about the 7pm hour. Hey Carl's, if you are going to charge $9.00 for a burger, at least make it eatable as a minimum. That was a gross experience. Oh, one more thing, Fire the people who have a disdain for being there. We deserve and pay for more. Dave. read more

How do you at 5 in the afternoon not have chicken stars? This is the 2nd location we have taken our granddaughter to and they were out of the stars. Poor management. Wont be going again! read more

if i couild give0 stars i would. thes epeople had a filthy play area with kids and a toddler left unattended, parents were at work and left their kids unsuprvised. The toddler was eating food off the floor.manager tolmme to mind my business and told toddler and two other kids theyw ere there at their own risk",,,I kid you not whern someone showed up for kids i had already contactyed the police, carls jr would not. the persons who picked up kids were not related. he heard i called police and spit in my face and physically attacked me...this is carls jr's response to the kids being left alone, eating food off the floor and me nbeing attacked,,, """"""Dear Mr. Larussi, Thank you for writing us regarding your experience at Carl's Jr. in Liberty Lake WA July 23rd and further communications with Corporate, The General Manager, District Manager and myself. I'm disappointed that we were unable to meet your expectations of Service and have communicated with Angelique and the staff to make improvements. Further based on your comments were able to give more instruction on how to better handle situations where our playroom policies are not followed by our guests. I believe your intentions were well placed but your anger was truly inappropriately directed at our employees rather than the parents of the children dropped off. As you indicated in your communications, no one was hurt, which is a good thing. I appreciate that you felt the need to call the police and acted as a responsible citizen, but ultimately confronting the gentleman picking up the kids left by their parents put you at risk of retaliation by them and Carl's Jr. can't be held responsible for your actions. Any issues you have regarding the confrontation with those gentlemen need to be between you, them and the police in this case. Your last communication with me via text indicated that you obviously didn't enjoy your meal. We would be happy to refund that amount as we would any guest who was not happy with our product or service. In the future, should you decide to visit one of our locations, would hope that we can better meet your expectations. Sincerely, Clayton Jones August 7, 2017 this is really the response of Carls JR, who btw spelled my name wrong..Yes, HOW DARE MY WIFE AND I CALL THE POLICE BECAUSE THERE IS AN UNATTENDED TODDLER EATING FOOD OFF THE FLOOR AND 2 PRE TEENS NOT WATCHING OUT FOR TODDLERS SAFETY.. read more

Carl's JR has recently changed their 1/3rd pound patty on their "Thickburger" into the thinnest patty I have ever seen and the burger came to the table cold after I waited 10 minutes for my food to come out, don't order the Thickburger as it has the same patty as the other burgers and a higher price tag. read more

It's the only fast food place that actually has a finished product that looks as good as those sexy commercials for that reason it is worth going. read more

Fifteen minutes at the drive through windowand then forget the French fries. Hopefully it was just a bad day.

Great place to eat super nice service if you have a problem they will fix it immediately and throw in a lil extra I would highly suggest eating here easily one of my fav fast food places read more

I like their food because you get full .The big carl combo for $5 is just enough food. But if you want hot fries ask for them without salt so they are made fresh, you can always get salt on the side. read more

The Bathrooms are dirty and the chairs are uncomfortable. My table was dirty and covered in food and sauce and when I entered there was no one at the front counter. But my Cashier was great she made sure that I had everything I needed and had a smile on her face the whole time and apologized repeatedly that the food was taking so long read more

we came to get some breakfast, i wanted a egg bacon and cheese burrito and they stopped serving breakfast yet when we ordered two breakfast burgers, they said ok, that is considered breakfast so why couldn't i get my burrito, then we didn't fully get what we payed for! read more

Was our second time stopping in here. We were last here in Feb 2009. The food is great and serice was awesome. I would say come on by and get there yummy hambugers. Their shakes are good too. Then again I think there is only on in the Western part of Washington. So when you do have something that you haven't in awhile it's good! read more

This is the first review I've ever wrote, don't waist your time or money at this location. Pulled up to make our order, after every item we listed the lady taking the order asked us if "that's all", when we're finished she says she'll have our total at the window, we pull up to the window, the guy hands us our drink and then just stands there waiting for us to pay without telling us our total, we hand him our card and he hands us our bag of food, runs our card and doesn't say a word. We ordered a lettuce wrapped famous star, the burger wasn't even wrapped more like a few pieces of lettuce slapped on top of a burger, it was very messy and very hard to eat. We also ordered a chicken sandwich, the bottom bun was tore in two, the chicken was extremely dry and chewy, my boyfriend couldn't even make it through half said it made him sick to his stomach. But the thing that pissed me off the most, was we ordered their western fries with bbq sauce, and they forgot the freaking sauce!! We frequent Carl's junior often, you pay a little more but the food is usually better quality than say McDonald's or Burger King. The service at this location was terrible and the food was even worse. read more

This restaurant is still cool like it was in 2013 they have a lot of new people :) this is my favorite Carl's Jr in all of Spokane Washington read more

This is the best fast food restaurant in Liberty lake!!! Yes you might wait a little bit longer than you do at McDonald's but the food is worth it!! Carl's Jr. is the only fast food restaurant I will eat at read more