Unclean bathrooms. We waited about fifteen minutes on our order. Seemed to be an awful lot of loud chatter in the kitchen...and coughing. So we got our orders. Forgot the honey mustard, and the mustard packets and onions for my grandpa's hot dog. Our food wasn't even that warm. I got a cold cookie--it wasn't even baked all the way. I wouldn't come back to this one--unless I absolutely had no other options. read more

I ordered thru the drive thru! My order was perfect! My chicken tenders were cooked crispy, and were nice and fresh. The big cheese was so delicious. We'll be ordering that again. The guacamole burger was nice & juicy. The server Eli gave us the correct dipping sauce. Thank you. We really enjoyed our supper. Thank you! Especially Eli read more

The Sante Fe Chicken sandwiches we got were the best. Better than we had eaten at a CA store. Glad we picked this restaurant for a quick bite on a Monday night. Eli was efficiently running the drive through and quickly we got our order. The waffle fries were also tasty read more

Terrible AI automated robot ordering system via the drive thru. Members of my crew are all individuals with different don'ts on their food orders, was very complicated and time consuming to try to get 6 meals with drinks ordered. There was a human at the window who had to fix and complete my order, why not just allow the human to take the order as normal?!?!?!? Can't you just allow humans to work as per the course? Trying to change the shape of the wheel here to save money. I had to park in the front to have my order delivered to me once paying at the window, what was supposed to be an easy lunch for the guys turned into a whole production. Will definitely steer clear of Carls from now on. read more

Ordered Biscuits and gravy. Had to pull around front to wait for the food. 5 minutes in to my wait they came out the door with an order of what looked like B & G to another car. A minute later that meal went back inside and as that customer came out with his correct order and following him was that same bag from the employee. I asked if "that was the order that car just returned" and he said it was. I told them I wanted a new order and he turned around and walked in. So I was left with no choice but to drive away without my order because I wasn't going to risk getting a "soiled" order because they were upset. Can't believe they would give me food that left their hands and was in another customer's car for any amount of time. read more

La atención siempre es excelente el staff es muy amable, las mejores hamburguesas en Bennett. Como siempre quedaron calientitas y jugosas. La atención al detalle siempre es increíble y el servicio es muy considerado y atento a tu orden. Un 10/10 y un Gracias a la cocinera Lorena Trujillo por siempre hacer hamburguesas tan sabrosas. Y a Tino por siempre darnos una atención de primera. read more

Carl's Jr - Hamburguesa! Las mejores súper estrellas! - Fast Food Near Me - Bennett, Colorado

This place... I'm not sure what exactly happened but...wow, this place and its service in in the hole. They push you through the service window and ask you to park in the front...yeah, that level of messed up. Its sad because they use to be so good at customer service. Sad to see it has gone down hill so bad. read more

This place is decent! We are out west so the biscuits taste super off... I'm used to South Carolina biscuits so I may be biased lol. The hash browns are great. I've also had lunch from here a few times and that has been mostly good! read more

Upon our arrival at this location, the managers are at the main entry door smoking. My wife and I order a number 6 and number 1 from the menu. The grumpy old bat (smoking manager) is barking orders at staff and plain rude to us while ordering. Appears she's pissed because her smoke break was cut short. Our wait was 20 minutes. In this time I witnessed Cami ( smoking manager#2) Mocking a customer that was on the drive through speaker and in front of lobby guests. The wait time in drive thru for multiple cars was nineteen minutes!! (Overheard). I count six employees on staff during this mess. In addition, my extra bacon that I paid for was not on my burger. When I went back to request Cami was rude, again. The condition of this lobby is disgusting with dirty tables, fountain drink counter and floors. Don't be back here. read more

The food is always great--chain restaurants usually have their food down to a science though, but man does this Carl's Jr. lack customer service and cleanliness to a unacceptable amount. Each Carl's Jr. employee at this location that I've encountered here has had a terrible, unwelcoming, rude personality to their customers. If the food wasn't good and it wasn't one of the only options in this town I would not go back, solely due to their customer service/employees and the dirty restaurant. read more

Whatever happened to customer service?? With the growing options for food in this area you'd think businesses would be making an extra effort to train their employees in customer service. We attempted to go through the drive through which was empty compared to the Taco Bell next door and the McDonald's across the parking lot. There was a reason for that. We ordered a sandwich advertised on their drive-through menu and were told they no longer carried that sandwich. This led to an exchange about why it was still on the board and there was nothing the person taking the order could do about it. When we asked to speak to the manager the young sounding woman on the mic also said there was nothing she could do about it and we could either order or drive through. We drove through. Yes, there are multiple things YOU can do about it the very least of which is pretend to give a cr@p about your customer's opinion and customer service and say you're going to address it with your manager. read more

Food was good, staff was very friendly and was an overall pleasant experience. Will definitely return

Sat at the drive through waiting to be helped for about 10 min. And when I did get help I got nothing but attitude from the manager.

This place is awful. Food is always wrong and no matter what they always make you pull around and park in front, usually to wait for a long time to receive your cold, wrong order. Go to Subway nearby. They don't suck this bad. read more

I will definitely be coming here again I had a gentleman named Matt that treated me like I belonged. I loved the service.

Stopped to fuel up. And haven't had a chance to eat today. I'm a trucker and can't fit through a drive through so I thought why not see if I can call in or walk up to the drive through. Nope they said no. Well let me just say this we bring your shipments so maybe next time this company should re-evaluate turning someone away that is hungry. Pitiful. Disgusting. You guys should be ashamed of yourself. read more

Always great fresh food and the best customer service. We are here every weekend for the biscuits and friendly staff. Keep up the great work. We appreciate the service and food. :) read more

I ordered chicken tenders and and fries last night at the Carl's Jr. in Bennett. Never have I ever had a horrible meal from there. Chicken tenders were cold and rubbery therefore not cooked fresh as ad says, fries were cold and stale, think they sat for over an hour. When asking for a manager there was non on duty and employees were running around and totally confused. * read more

Dudes. Don't let both of your bathrooms run out of toilet paper ("people don't tell us!"... Check it regularly, c'mon) and then make no move in the same visit to remedy the problem. The staff member even went into the bathroom to check on the situation. It was not fixed. Both were out of toilet paper. The men's room at least has paper towels, but the women's doesn't. Ladies, if you're going in there, take napkins with you just in case. read more

Stood there waiting for over 10 minutes while the stuff watched me as I stood outside smoking cigarettes, they did not come inside and take my order all three of the workers there were standing outside watching me laughing and smoking as I stood by the cashiers desk waiting to order instead of coming inside and taking my order. read more

tammy was extremely rude and even sighed when i asked her for no mustard and said no they already made it. the guy in the back could tell she was being and tried to smile at me and told me to have a good day at least. after the rude customer service i still didnt get my entire order. read more

These guys are on it. Serving quick hot food with a great friendly smile (Matt). I'll be back for sure!

This restaurant is definitely not worth your time or money. The original bait and switch! The product is not as advertised and not worth your time! Ordered the hand breaded chicken sandwich and got a chicken nugget. read more

This Carl's has a nice staff and they're military/veteran friendly too! Sure is refreshing to find a place that still does that.

Not very good at customer service but good food but people need to be nicer there at the Bennett location

CHECK YOUR FOOD BEFORE LEAVING DRIVE THRU!! They hardly ever get it correct, even if they repeat the order back to you and the receipt reflects the correct order. read more

Really rude service. Got yelled at at the drive thru. Tried twice. Drive thru takes forever and then when the food comes it's cold. Nothing as bad as cold fried zucchini. No thanks. read more

They always mess up my order, and when I take it up front to have it fixed they are rude about it. The manager is unprofessional and some of the things the employees do and say are inappropriate for a food establishment! read more

worst carls jr. i've ever been to. we've gone multiple times to order the beyond burgers, with no cheese or mayo, but they always put cheese and mayo on the sandwichs. ALWAYS. they will repeat the order back to us and still get the order wrong. it's ridiculous. we spend 10 dollars a burger basically for them to get it wrong. never going back there again. read more

Great hand breaded chicken fingers that are very moist, made right there, not frozen factory prepared. I love the poppers, yum! I also like the variety of soda, they have more selection than most other restaurants. Rick, the manager, is awesome, he gives the BEST customer service. read more

The food was raw and the General manager was really rude and treated his employees terribly

Carl's Jr. Always gets my food out hot and fresh, some days they get over rushed with a small staff, but food remains at decent quality, servers are nice, only would need a better manager. Keep it up Carls! read more