BEWARE!!!
I am SO…read moredisgusted with the way my lease with Sandpoint Vacation Rentals is going I AM RETAINING AN ATTORNEY.
I am a seasoned real estate broker from California who leased a rental home from SVR and Brad Golphnee for a period of one year beginning less than three weeks ago.
What a mistake.
I took six days off of work and drove 1,200 miles to view a listing that was SORELY MISREPRESENTED online. The photos were several years old and in no possible way could be current. I was out of time and, I had already committed to such a distant location with no reasonable replacements available. I rented the property anyway.
What a mistake.
The office staff that support Mr. Golphnee (that is, run the company while he is MIA) are professionals who are fantastic! I would gladly work with any of the leasing staff or even hire them however, they are NOT at all representative of the principal management at the firm; Brad Golphnee.
Sadly, nothing compensates for a lack of management oversight and, the staff could not make up for the companies "principal" trying to save a few dollars at my expense... even after I cleaned dog urine, dog feces and broken glass of the prior resident, at my own rental, on my move in date... which was enough past my "occupancy date" to have given SVR time to clean it thoroughly... they were STILL trashing out truckloads of garbage three or four days after I was supposed to move in. That's in addition to my cleanup efforts when I arrived, late at night, to filth.
I stopped "helping" clean when I got to RANCID BLOOD POOLS on the property, in the cabin (which had soaked raw wood plank floors). I asked the person handling the trash out that they contact the property manager Brad Golphnee immediately.
The first response from Brad was to pour engine degreaser on the rancid blood pools and scrape them up.
Several days later... the second response was to offer to sand it... oh, and I had already had all of my RESTORATION HARDWARE furniture moved into the house (1,200 miles from California) at a cost of over $10,000.00 and it was all stored in the blood stained area that Brad wanted "sanded"... despite repeatedly saying NOT TO SAND the area and damage my furniture... Brad Golphnee, through his staff, while remaining anonymous, repeatedly offered to sand the area and insisted on entry repeatedly to sand and bleach the area... I repeatedly said I did NOT want bleach nor bloody sawdust near my personal property. Brad, the manager actually wanted to spray bloody sawdust (and a biohazard) all over my personal belongings. Um, no thank you Brad. Just... No thank you.
SVR repeatedly offered to bleach and sand the area. I did NOT want the area sanded nor bleached. I asked that they remove the blood stained wood planks, which I was disgusted by, and they repeatedly declined.
Sadly, in California, disasters, destruction and a separation caused me to consider moving out of California for some R&R at the most remote, cabin-like home I could find.
"Sadly" number two, I did not find the refuge I was seeking but, instead found nothing but stress, problems and a loss of what I calculated at $30,000.00 in time, money and effort... down the tubes. My separation is going better than my tenancy with Brad Golphnees company.
Secondly, the owner operator of this firm CLEARLY has trained his staff NOT to provide his contact info. No matter how much you have a problem with BLOOD STAINS.
Don't expect to get the owner operator to call you back. He is a "somatic mens coach" whatever that may be so, he is closing 'gender gaps' at some retreat or something (per his website about somaticising) and, he cannot be found... not even by a trained real estate broker... no matter how much you call the office staff and ask for his contact info. No matter how upset you are.Have zero expectations if you rent from Brad.
Further, I paid at least THREE months of rent, in advance, upon acceptation of the contract, all the way from my desk in California, and, although I have had possession of the property for less than two weeks (my belongings are there but, I have to work in California) the company is ALREADY forcing entry to show the property to new residents after I requested a cancellation of contract yet, THEY HAVE NOT SENT ANY CANCELLATION and THEY WILL NOT ISSUE A REFUND. THEY HAVE OVER THREE MONTHS OF RENT INTO THE FUTURE AND THEY ARE FORCING SHOWINGS ON THE PROPERTY STATING THEY CAN DO SO IF THEY PLEASE. (Just FYI... this is how people get their nice stuff stolen when they live out of state and are separated from their personal property by 1,200 miles)... so, plan on missing work to prevent theft of your personal property.
Plan on babysitting an unethical situation instead of relaxing in the country.
Rent here and, you may have to move twice.
