I had such a great experience at the Alpine Shop in downtown Sandpoint! I've been riding in a pair of snowboard boots that turned out to be just a bit too small and my circulation was getting cut off. Someone on Schweitzer recommended I stop by the Alpine Shop and I'm so glad I did (side note: we were heading into town anyway or we would've just gone to the Alpine Shop location on the mountain). Susan in the retail department was absolutely wonderful and immediately set me up with Zach, the owner, on the equipment side. He was incredibly professional, attentive, and clearly knows his stuff. He asked thoughtful, detailed questions to really understand what was going on with my boots. Then he warmed them up and had me wear toe caps to stretch out the liners. While we waited, he even did a full assessment of my bindings and straps. Their attention to detail and genuine desire to help made such a difference. I left feeling so much more comfortable and confident about my setup. I highly recommend this shop, they will take great care of you! read more

Love this iconic local shop, they have been supporting Sandpoint since 1966. Knowledgeable staff, great year round product selection.

I got ski boots here recently and it was such a good experience! The boot fitters were all friendly and knowledgeable and very committed to find the right fit. My boots have been great and I'm glad I got them here! read more

Extremely happy with the ski boot fitting. Joe was very knowledgeable and was able to make boots not painful and skiing enjoyable. Boot fitting was a good value and I added custom foot beds. read more

Everyone at Alpine ski shop was extremely helpful and very friendly. A couple of weeks ago I flew from Los Angeles to Spokane on Alaska Airlines. TSA opened my ski bag and obviously didn't close it properly, because when it arrived at the airport in Spokane, my ski bag was shredded the ski clothes I had wrapped around my skis were destroyed and my bindings look like they've been dragged half a mile across concrete. My first morning at Schweitzer, I took my skis with damaged bindings into Alpine Shop and Gary helped me out. He selected the Marker bindings that were comparable to what I had, removed my damaged bindings and installed the new ones at only half the install cost after hearing my story. Thankfully, this was a Tuesday morning and Gary was able to get them done for me in just over an hour, so I could get out and enjoy the beautiful mountain and snow. While I was waiting, I asked one of the sales guys where I could find a drinking fountain. He walked me to the front of the store, went into a storage room. When he came out, he said they didn't have any water, but did have a cold beer and Asked if I wanted that instead. It was only about 9:40 in the morning, but hey, I was on vacation. He handed me a cold Rainier and didn't charge me anything for it. When my skis were ready, Gary had warned me that he suspected the skis may have also sustained some damage caused by TSA and Alaska Airlines. Three days later, a high-speed crash on Upper G3, caused one of my skis to literally break in half just in front of the toe piece. I took the ski into Alpine shop to have the new bindings removed. The Schweitzer Alpine Shop didn't have the Volkl M7 in the length I wanted, so they referred me to their Sandpoint location, where Zach Vollmer was awesome in helping me purchase a new pair of Volkl M7's and get my bindings mounted. It was a Friday and they were a bit busy, but they still got it done in less than an hour and 45 minutes. While I was looking around the shop, everyone else that worked there was super friendly and helpful. Along with my new skis and mounting, I purchased a new ski bag. The next time I go to Schweitzer, Alpine Shop is the only ski shop I'll do business with. Greg White read more

I purchased ski boots from Alpine Shop this fall. With liners, the total came to over $600. After three days of skiing, the boots were killing my feet, so I went to the shop to request adjustments. The technician made me feel like an *** for coming in and returned my boots with a severely damaged buckle. When I went back to the shop to request that the buckle be replaced, I was told they would contact the manufacturer and would call me when they heard something. After three weeks of being blown off by the Alpine Shop, I called the manufacturer myself and a new buckle was in the mail the next day. I'll have my new technician at one of the many other area ski shops install it. read more

Alpine Shop - Damage caused by Alpine Shop to brand new boots - Ski & Snowboard Shops Near Me - Sandpoint, Idaho

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Awesome selection of goods and knowledgeable/professional tune shop. These guys awesome!

I was visiting family and skiing for several days. I had new ski boots that were making my feet hurt very bad. After one day I wasn't sure I could ski the rest of the trip. I went and saw Joe Hilber at the alpine shop at Schweitzer and he carefully listened to me. He made some recommendations for customer footbeds and said he could punch my boots out. The process didn't take too long and the difference was amazing. My feet were now comfortable and cozy. Joe said take some runs and come back if anything doesn't feel right, guaranteeing his work. I ended up coming back twice for minor adjustments. Joe is a Top notch boot fitter and I could not be happier. The boot fitting was a good value at $100 and the custom footbeds while a little pricey were worth the investment. I ended up needing a new pair of goggles as well. Everyone in the shop was super polite and helpful. If you have sore feet and poorly fitting boots go see Joe at the Alpine shop. read more

Top notch service and quality made incredible memories with the items we've purchased here Over the years . Both up at Schweitzer and In down town wake surf wake board down hill bikes bike rack and snow board stuff . The experts here gave solid advice on set ups and we Have not been disappointed with any purchases Alpine has the best selection of gear for all The local north Idaho adventures . Our family is grateful for the staff and the store . I highly recommend give them A shot . read more

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Purchased new ski gear from the downtown location from Joe. Great selection and great service. Went to Schweitzer and got set up to hit the slopes. Boots felt a little tight and stopped in at the mountain shop and Joe was working. Joe was able to fine tune the boot fit and they felt amazing. Will buy all gear from here again. Nice to have the shop in town and at the mountain!! Thanks again Joe. I'll be back to buy my daughter her set up soon!! Kevin read more

Alpine Shop - Schweitzer - Ski & Snowboard Shops Near Me - Sandpoint, Idaho

I LOVE Alpine Shop! We stop in every time we come to Sandpoint, no matter what season. This Saturday, we checked out their 20% off sale. The lady working (I think her name was Judy) was SO kind and helpful. She helped me find a long dress-vest I had been looking for. She also helped me find a fleece to try on so I could be sure it fit over a different top. Every time we come in, the customer service is top-notch. I can never walk out of this store empty-handed! read more

I've been purchasing from the Alpine Shop for over 10 yrs; whether the previous owner or Zach, the current owner, the merchandise and staff were always excellent...except recently. Received absolutely lousy and condescending counsel from a woman that works there when discussing ski equipment. read more

I've bought two pairs of ski boots from Alpine and had them fitted by Joe. Excellent results, he has the knowledge and commitment to get your fit right. Had ski tunes and binding mounts done here also, always great job. The shop has a great selection of ski wear and accessories as well. We're lucky to have this business in Sandpoint. read more

This review is for their location at Schweitzer, but figured i'd leave it here too. I participated in DEMO DAY this year at Schweitzer. It was pretty rad -- got to try out a ton of skis from different manufacturers. Alpine is right in the ski village (along with a store in Sandpoint proper), and had signs on their door for *40% off demo skis*. After skiing for most of the day, I walked into Alpine and found a super nice pair of Atomic Vantage 97ti 180 skis. The skis were used as demos, but they looked almost brand new. Told them I wanted them, and were immediately sent to waxing/tuning. I also asked about my boots and was setup with arch support. All in all, I had a fantastic experience here and will come back next year. BUY LOCAL! read more

I was in need of new snowboarding boots and since I was in my hometown for Christmas I wanted to shop locally. I went to the other ski/snowboard shop in town and immediately felt uncomfortable at the lack of mask on the employee there. Also wasn't greeted by them, and come to think of it I never have had a friendly welcome in that shop. Anyway, I headed to Alpine Shop where they've always been friendly and follow covid safety guidelines/mandate with masks and hand sanitizer. A friendly guy (Aiden maybe? Sorry if I didn't catch your name right) helped me out right away. I got the exact boots I wanted and was in and out in about 5 minutes time. I will continue to patronize local shops like this that show they care for their customers. Highly recommend this shop or their Schweitzer location. Always a friendly and good shopping experience! read more

Alpine Shop - Ski & Snowboard Shops Near Me - Sandpoint, Idaho

Really great friendly customer service here! I've always visited for waxing/edging my snowboard but this year took the kids in as they have an awesome season rental program for kids. For $139 each they get the whole ski,boot,pole package and that includes the whole season through May. Perfect solution for fast growing kids! read more

Thought Id just pop in and drop a review of a local business THE ALPINE SHOP... Back story is my son has raised pigs for 4h and saved every dime from odd jobs with the intention of purchasing a new Specialized Mountain bike. He did his research picking the color and exact model months in advance. Kid lives for riding. Big deal to the little man. When he finally gets the money put together we head down to the local Specialized dealer and pay for it and get the order in. Then along comes COVID. Then comes the massive freeze in Texas which crippled the plastic textiles market and slows everything down. Shortages on bikes across the country is the norm. We were told by Alpine that they were waiting to hear from the manufacture but not to get our hopes up. I then explained the lengths my son went to to purchase his own mountain bike and the owner and employees made it their mission to find one. And low and behold they did. It was from another dealer in another state but they handled the shipping and everything. I cant say enough about these guys and gals, they really made a young mans dream come possible and I know it wasnt easy. Thanks ALPINE! You have made lifelong customers. Keep up the good work. Its really nice to see small business owners who will go the extra mile for customers. read more

Alpine Shop - Ski & Snowboard Shops Near Me - Sandpoint, Idaho

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Customer service is over the top AH-mazing! We wouldn't buy our gear anywhere else. Hannah, Zach and their crew care about their customers and are community minded. Sandpoint is lucky to have them. read more

Zach, Hannah, and their crew are bringing customer service back! I bought my first pair of ski boots this past weekend as a replacement for the hand-me-downs I have been wearing, and I can't wait to take them out for the first time. Zach is an expert boot fitter, and the service I received was exactly what I hoped for from a small, family-run shop like this. I was happy to spend my money here and support what they have going on. Thanks again guys! read more

Even though our needs and purchases have been modest, we've been treated with friendliness, professionalism, kindness and efficiency. Whether entry level snow ski equipment and clothing or summer boating tubing needs, our needs and issues were met with a high level of concern for us receiving the quality and value promised. Based only on our experiences over our last five years in the area, a refreshing surprise. read more

I just picked up a sweet "Sandpoint" T-shirt from the Alpine shop. If you're enjoying Sandpoint and you want a nice stylish shirt to take home be sure to hit them up. Also last year when I was visiting here I needed a very large wake board to fit me (I'm 6'5 and 260lbs) and I shopped around and was pleased to find one that fit me and for a good price at the Alpine shop. It's a fun shop with very nice and helpful people working there. Also if you go there don't forget to grab some food next door at Joel's. read more

The ski techs here are first rate. High quality work for fair prices. I've been getting my skis done here since I was on the race team in high school. They're good for extreme skiers as well. read more