There was no hot water at the property, something Sandpoint Vacation Rentals knew about before we…read morechecked in and did not disclose to us until we spent a day trying to get a hold of someone on the phone to get the water turned on. They avoided us until a day later while any other available rentals filled up, denying us the opportunity to receive a refund and stay at a different property. As it turns out, the water heater was broken and they would not be sending someone out to fix it. When we asked if they had any other suggestions on how to solve this issue we were told, "This is just how it's going to be." Sandpoint Vacation Rentals said they'd come up with something to help us out and would call us back. 4 days later (and after we've checked out) we've yet to receive a call or message back from them. This property is on the top of a mountain and the water (ice melt) is so cold it makes your skin sting every time you feebly attempt to wash a dish, take a shower, or wash your hands. Sandpoint Vacation Rentals were uncommunicative, unavailable, and uninterested in helping us out. I wonder how they'd behave if they had 8 of their family or friends in this situation. Honestly, I wouldn't be surprised if they'd let their mother freeze for a few bucks. I am also posting this review on their website at https://sandpointers.com/review.html. I'm sure it won't be there if you checked on it right now. They only have eight reviews and they're all five stars. Yeah, right. Incompetent at every turn. Don't give them your money and don't let them manage your property.

BEWARE!!! I am SO…read moredisgusted with the way my lease with Sandpoint Vacation Rentals is going I AM RETAINING AN ATTORNEY. I am a seasoned real estate broker from California who leased a rental home from SVR and Brad Golphnee for a period of one year beginning less than three weeks ago. What a mistake. I took six days off of work and drove 1,200 miles to view a listing that was SORELY MISREPRESENTED online. The photos were several years old and in no possible way could be current. I was out of time and, I had already committed to such a distant location with no reasonable replacements available. I rented the property anyway. What a mistake. The office staff that support Mr. Golphnee (that is, run the company while he is MIA) are professionals who are fantastic! I would gladly work with any of the leasing staff or even hire them however, they are NOT at all representative of the principal management at the firm; Brad Golphnee. Sadly, nothing compensates for a lack of management oversight and, the staff could not make up for the companies "principal" trying to save a few dollars at my expense... even after I cleaned dog urine, dog feces and broken glass of the prior resident, at my own rental, on my move in date... which was enough past my "occupancy date" to have given SVR time to clean it thoroughly... they were STILL trashing out truckloads of garbage three or four days after I was supposed to move in. That's in addition to my cleanup efforts when I arrived, late at night, to filth. I stopped "helping" clean when I got to RANCID BLOOD POOLS on the property, in the cabin (which had soaked raw wood plank floors). I asked the person handling the trash out that they contact the property manager Brad Golphnee immediately. The first response from Brad was to pour engine degreaser on the rancid blood pools and scrape them up. Several days later... the second response was to offer to sand it... oh, and I had already had all of my RESTORATION HARDWARE furniture moved into the house (1,200 miles from California) at a cost of over $10,000.00 and it was all stored in the blood stained area that Brad wanted "sanded"... despite repeatedly saying NOT TO SAND the area and damage my furniture... Brad Golphnee, through his staff, while remaining anonymous, repeatedly offered to sand the area and insisted on entry repeatedly to sand and bleach the area... I repeatedly said I did NOT want bleach nor bloody sawdust near my personal property. Brad, the manager actually wanted to spray bloody sawdust (and a biohazard) all over my personal belongings. Um, no thank you Brad. Just... No thank you. SVR repeatedly offered to bleach and sand the area. I did NOT want the area sanded nor bleached. I asked that they remove the blood stained wood planks, which I was disgusted by, and they repeatedly declined. Sadly, in California, disasters, destruction and a separation caused me to consider moving out of California for some R&R at the most remote, cabin-like home I could find. "Sadly" number two, I did not find the refuge I was seeking but, instead found nothing but stress, problems and a loss of what I calculated at $30,000.00 in time, money and effort... down the tubes. My separation is going better than my tenancy with Brad Golphnees company. Secondly, the owner operator of this firm CLEARLY has trained his staff NOT to provide his contact info. No matter how much you have a problem with BLOOD STAINS. Don't expect to get the owner operator to call you back. He is a "somatic mens coach" whatever that may be so, he is closing 'gender gaps' at some retreat or something (per his website about somaticising) and, he cannot be found... not even by a trained real estate broker... no matter how much you call the office staff and ask for his contact info. No matter how upset you are.Have zero expectations if you rent from Brad. Further, I paid at least THREE months of rent, in advance, upon acceptation of the contract, all the way from my desk in California, and, although I have had possession of the property for less than two weeks (my belongings are there but, I have to work in California) the company is ALREADY forcing entry to show the property to new residents after I requested a cancellation of contract yet, THEY HAVE NOT SENT ANY CANCELLATION and THEY WILL NOT ISSUE A REFUND. THEY HAVE OVER THREE MONTHS OF RENT INTO THE FUTURE AND THEY ARE FORCING SHOWINGS ON THE PROPERTY STATING THEY CAN DO SO IF THEY PLEASE. (Just FYI... this is how people get their nice stuff stolen when they live out of state and are separated from their personal property by 1,200 miles)... so, plan on missing work to prevent theft of your personal property. Plan on babysitting an unethical situation instead of relaxing in the country. Rent here and, you may have to move twice.

This is a hidden gem in Sandpoint. We had a family reunion here and it is wonderful. There are…read moreplenty of beds, downstairs and upstairs. There is also air conditioning upstairs which works very well at keeping everything comfortable. The cottage was very clean and really made us feel like home. There is a fully stocked kitchen, laundry machines, and wifi. You are just a few blocks from the beach, marina, etc, so everything is in walking distance, or biking (there are at least 10 available to use at the cottage), and lots of biking/walking trails as well. Plenty of room in the backyard to sit around the firepit which is provided, or barebeque on the charcoal pit. There are also multiple kayaks and canoe to use as well. We had a great time here, and I think you would to. Coming from California, this is one of the most beautiful places I've visited - and this vacation rental was really the icing on the cake.

Our family just spent a week at the Lake Street Cottage. We enjoyed the abundant space, the well…read morestocked kitchen, the comfortable beds and large backyard. Everything was clean and tidy. We loved the location and were able to walk to town, the beach and the Farmer's Market easily. We didn't take advantage of the numerous bicycles or kayaks/canoe, but they were readily available to us. Paula has certainly thought of everything to make your stay easy and enjoyable.

Renter beware! We…read morerented unit 7-303 at Seasons at Sandpoint through Daughtery Management on April 29th for a 4 night stay starting June 10. The listing information for this unit stated "Rent standup paddle boards or kayaks from Daughtery Management and we'll deliver them at no extra charge". When we contacted them to rent paddle boards for our two children, we were told that theirs were not set up yet and they referred us to a company in town to rent from. When I pointed out that their listing specifically says they have these services and explained that the convenience and free delivery was why we chose this specific unit over others given our very tight schedule all week, we were told that while they usually have them when the lake is at full pool (which it was) they were waiting on other factors to put them out for the season. We ended up renting from the place that they recommended at the marina, who were great. But our kids had never paddle boarded before and could not get from the marina to Seasons on their boards b/c of the wind so we had to go meet them, load up the paddle boards in our vehicle, bring them to our resort, and take them back at the end of the day. We had to alter our plans that day and it ultimately turned a final day of rest & relaxation into a huge, time consuming headache. After going back and forth with the owner about the false advertising and her excuses about it like the corps of engineers, water temp, marina info and what not, we didn't even receive an apology for the misleading advertising of their unit. The company should not be posting that they offer certain services that are only available under certain conditions or situations without including those contingencies ie. only available after July 1, or only if lake is at full pool, or only if water temp is above 65, or only if the marina is open, etc. I would never rent from Daugherty Management again given their misleading and deceptive marketing and advertising practices, the fact that they didn't own up to their deceptive practices but instead just made excuses, and the fact that they did nothing to try and make it right (aside from recommending where we could go get them ourselves). Their guidebook both online and in the unit provided very little guidance, as far as recommendations for dining, sightseeing, shopping, onsite resort activities and amenities, etc. On a positive note, the unit was very clean, well kept, well stocked and had beautiful views, just like every other unit at Seasons at Sandpoint. Also of note, while the Daughtery website contains customer reviews, Daughtery did not provide me a means of leaving a review on their website or for the specific listing which I'm sure is intentional and in line with their other deceptive practices. Choose who you rent from wisely.

Be very careful when renting from this company. Pictures are worth a thousand words, and our…read moreexperience was not a good one. The pictures they posted of "Moose Haven" in The Idaho Club in Sandpoint, Idaho show beautiful grounds that are manicured, mowed all the way down to the water. They show a beautiful outside table that is varnished and nice. They say you can play, fish, kayak on the "river" that flows in the back of the property. In actuality, over half the yard is unusable due to the very tall weeds that haven't been taken care of in years. The outside table is dingy and full of splinters, and the "river" is a stagnant area of water on the golf course that you cannot use. When we brought these discrepancies to their attention they were full of alibis & excuses. The "owner said this or that". When we sent over pictures, they agreed they didn't look the same, but there was nothing they could do. Managements ownership was in total denial & refused to offer any refund. We would never recommend this company-- run as fast as you can!! Please look at the pics as to what they advertised and what actually was what it was.

Great day on the lake thanks to A Day On The Lake! Rented a WaveRunner for 2 hours in the morning…read moreand a boat for 4 hours in the afternoon. All the staff were friendly and helpful. The two guys who worked to get our craft ready and walk us through the basics really did a great job. The equipment was in top condition, clean, and ran perfectly. We'd definitely rent from them again.

What a fun day with our pup on the lake! These folks were so friendly and helpful beyond…read moreexpectations. The boat was well maintained and there were ZERO complications. The price was very reasonable and departure from Bottle Bay started us right in the middle of where we wanted to be!

Views around the cabin. Beautiful and peaceful place to spend time. The cabin was so interesting…read moreand the hosts are the best!

We recently stayed in the Family Cabin and thoroughly enjoyed our stay--spacious cabin, beautiful…read morepeaceful location, stunning lake views and mere minutes over the bridge to downtown Sandpoint--and if that weren't enough, the hosts Tawnie and Brent are wonderful! Just can't say enough about the time we spent at Sleep's Cabins!

I had never been to Sandpoint before and we wanted to have a quick get away to celebrate our…read morebirthdays. I wanted a unique experience a corporate hotel could not provide. Talus was eclectic, artistic and it felt like we were a guest in somebody's amazing house. It was a midweek stay. Maybe there was another couple there. We had the house to ourselves. That night we saw deer grazing out back and it snowed overnight. We woke up to a beautiful scene which included a few people ice skating on the frozen pond. We were in the Kipling suite which had a jet tub big enough for two people to swim is. It had a mini fridge, microwave, small coffee maker with coffee. A definite off the norm place to relax. On a side note, had an over the top dinner at 113 Main.

Hi Heather, Thank…read moreyou for taking the time to respond and engage with the feedback--it's clear you care deeply about the property. We hope that on a future visit, you might experience TRR from the perspective of a first-time guest--someone arriving with the hope of finding a peaceful retreat, but instead feeling somewhat like they've unexpectedly stepped into someone else's private space. While you see meaningful memories and personal touches, guests may interpret these items, photos, and instructions differently. The feeling of intrusion was heightened when the resident innkeeper prepared their own family's meal in the middle of the great room, making the shared space feel less like a guest retreat and more like someone else's home with lingering odors. There's so much to love about the property--the architecture and setting are truly stunning. With a bit of refreshing (particularly in terms of dusting all the bric-a-brac) and a shift in focus back toward creating a getaway experience, TRR could easily return to the high ratings it once enjoyed--as a place where guests can relax, reset, and grow.