The staff is excellent and always patient with my questions about specific ingredients in the drinks. As someone who has family with severe allergies I appreciate the willingness of the staff to let me ask the questions and then to find the answers I need so that my family members are able to have a safe drink. (This is not an endorsement or claim of allergy-safety as that is so nuanced for each individual. I'm simply remarking about my family's personal experience at this location. Some places are not as accommodating.) The ambiance is relaxing, not too bright or too dim. read more

Very friendly staff! JD greeted me when I came inside, made sure I got my caribou perks, and made me a delicious caramel and maple iced latte! Nice indoor and outdoor seating and a cute little fireplace inside read more

Caribou Coffee - Caramel and maple Iced latte with oatmilk - Coffee & Tea Near Me - Charlotte, North Carolina

It was pretty good coffee and food. We got it as a grab it, sit and eat it, then go. However, it looked like many people were there chatting for a while and working. So it appears it's a good place to stay awhile and also get it and go like we did! read more

The staff is always sweet and the coffee tastes way better than Starbucks. The dining area is very busy some mornings, but I never wait more than 5 minutes at any time. Try the espresso shakers! (Fairview Rd location) read more

The coffee place is right next to my home, so I would go here right? No the service is not the best and obviously I don't drink coffee so why would I go? The cake pops aren't that bad and I would recommend ordering online since it takes forever for people to make stuff over there read more

Love this place! The setting is comfortable and cozy. Prompt and friendly service. I absolutely adore the campfire iced. I get mine with dark chocolate, light ice, decaf, almond milk with no whipped and it's delicious!!! read more

Caribou Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

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I've been to probably over a hundred coffee shops throughout the United States and this is easily hands down the best sausage biscuit breakfast sandwich I've ever had almost all the breakfast product at other places is frozen or stale or just not fresh this is unbelievably fresh and tasty I can't overstate how good this breakfast sandwiches LOL okay I guess you at the point. So this place saved My Life by being open on Thanksgiving morning however the coffee was watery but this place was extremely busy however it irritates me when people skimp on quality when they're busy I see it all the time at the lines long they'll pull extra shots they won't steam the milk right and they slapped it together and slam that latte on the counter called my name but hey it was really the only coffee I could get this morning so I won't cry about it too much thank you for being open on Thanksgiving morning I gave an extra star for that please work on your barista skills to next level this place read more

Have been here several times. This is a hidden gem. It's not like a standout store that you notice right away in fact it's right next to a UPS store. The atmosphere is like you walking into a ski lodge with a fireplace and all that wood. Perfect during the holidays. There are many tables and chairs with free wifi. Great place for a meeting for it is very quiet. Like their selection of sandwiches and sweets here. Staff is friendly and helpful regarding options to coffee recommendations and food items. read more

Caribou Coffee - Cozy fireplace with Latte and Turkey Sandwich. - Coffee & Tea Near Me - Charlotte, North Carolina

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This Caribou Coffee is pretty cozy compared to others. It's nestled in the same building as the UPS Store, so make sure you take the left turn when you walk in the main door, otherwise you'll be shipped off somewhere. Unlike the Caribou on East Blvd, this one's relatively quiet, allowing for a more intimate environment. In fact, my partner and I we had our first "date" here. It provided the right level of coziness for "get-to-know-you" conversation, yet it was casual enough so neither of us would feel awkward. Caribou's coffee is less bitter than Starbucks and they offer some interesting coffee combinations like the Lite White Berry, made with sugar-free raspberry syrup and white chocolate syrup. YUM. Unfortunately, it's not really that "lite" as the name might suggest. For under 100 calories, I go for the Northern Lite Raspberry Latte. Not chocolatey, but still fruity sweet. During the fall, their pumpkin drinks rock. There's so much more pumpkin flavor in their hot and cold drinks than other coffee places. And during the holidays, the Ho Ho Mint Mocha is not only fun to say, "it's so tasty, too! Tastes just like candy," as Lucy Ricardo would say. read more

Caribou Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

This place may vary based on the day you come in. They have a parking lot area in he front and share a strip with several other restaurants and businesses. I have been here a few times. The staff are laid back. You may get a thank you or you may not. You may get your receipt you may not. There may be no clean tables or it's decent inside. The drinks cost a bit more then Starbucks or they could of over charged me. A iced vanilla small latte with almond milk is $5.50. Apparently they have a rewards program I discovered based on a door advertisement. Staff never mentioned it despite my many appearances. The wait varies based on the time of day you come. Nothing special and just down the street you find Starbucks. read more

I don't know about Covid, but come to think of it, every time I've been to this establishment, the staff/workers are rude, standoff-ish, and a bit mean. And doesn't seem like customer service, and politeness is on their radar. read more

I have a new hangout when I feel the need to get out of the house and away from the office. This Caribou is in a small shopping plaza that most people probably breeze right past, so the traffic is a little light. The coffee is excellent, much better than the *$ folks. It's a very small location and I've found power outlets in the back near the bathrooms. Wifi works great, coffee is great, tables are comfortable. About the only thing I would add would be a wider selection of pastries, but I'm just nitpicking at that point. read more

Keeping going during the challenge of Covid-19. No waiting!! Great people. read more

Consistently delicious! Nothing is left out! Helpful staff and makes drinks quickly with little wait time. Pretty location with wooden beams and better music than some coffee spots. I would come and sit sometime to enjoy the atmosphere. They have a loyalty card program that doesn't require you to load money on to make purchases for points. The menu may be off but seems you can order any drink and add any flavor desired although the choices seem to be basic of vanilla, chocolate, white chocolate, etc. You can do turtle, brownie, etc. I love the raspberry bubble tea and turtle mocha the most. The employees are usually in cheery moods which is refreshing. David the barista makes great drinks and knowledgeable about the products. I like the loyalty program and when they have free upgrades on beverage size. read more

Caribou Coffee - Turtle mocha to go - Coffee & Tea Near Me - Charlotte, North Carolina

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I just would like to say the girl Paige working the register was extremely rude horrible customer service no eye contact no smile can't even tell she was excited to be working. read more

This is one our favorite evening hang out spots. The staff is so friendly. We're always welcomed with big smiles and engaging conversation. We also love the atmosphere. Different kind of seating depending on the mood of the evening... Tables, sofa, comfy chairs, stools. For all types! They've single-handed changed my coffee shop preference... I used to always go to the "other" shop. Now I'm addicted to their dark chocolate mocha!! :-) read more

Caribou Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

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Agree with Eric K. This location is smaller, but cozier. I've never been in this location when there's a big crowd so I'm used to coming in ordering and having my caffeine fix given to me immediately. The staff is friendly and there is a good amount of art displayed on the walls (I think it's one of the staff's friends that is a photographer), but the photos are always great to look at and are good conversation starters. read more

Suggestion: There is a UPS store sharing the entrance - write a letter while here and mail it next door. Charlotte, charlotte, charlotte. Got to know her to understand her, but needless to say this suburb gone to banks has coffee shops which have tides. This location of Caribou Coffee is located just out of the Southpark glamour and back towards natives territory (Carmel and Fairview -esque). If it's busy you can't find a seat, but when it's slow, you may have the place to yourself. Right next to Charlotte Country Day School in the Foxcroft Neighborhood. read more

My favorite thing to do! Coffee and Caribou! Yes it IS the best. free WIFI- nice and roomy and a great staff. Mike and I enjoyed a small but comfy couch while we talked and drank our favorites. Love it! read more

I LOVE this location! It's so cozy and the staff is always so accommodating. I just tried out the caramel bubble coffee today, it is heavenly! I'm a huge fan of boba tea and the drink provides the fun chewy texture without breaking your jaw! Everything else I've had here is also fantastic! read more

Caribou Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

Service is always great. Their coffee is much better than that other big chain. And they use real chocolate chips in the mochas.

On my second visit here, I had a very unpleasant experience. I normally don't post negative yelp reviews, but in this case, I wanted to give some feedback. The service was horrible and the girl taking my order was fake nice, all the while sending me hateful vibes. (You know the feeling) The oreo cheesecake I ordered was gross, soggy and had no taste. To make matters worse, after my friend and I sat outside to relax- my friend noticed the service staff girls kept staring at us and laughing. Now, my friend had brain cancer when she was a teenager and wears a wig. I have been her friend for years and when we go out and about she has NEVER commented to me about people gesturing and laughing at her. But after the fake nice, bad attitude service, I was not at all surprised by their immature behavior. I will never, ever go there again. read more

Just got an iced almond milk latte. Watched them pour iced coffee and then milk not steaming it or anything in particular. The drink was also very watery from the start before any ice melting, I got zero taste of the roasted coffee taste we all know and love, not sure how. Disappointing that the only other option in the area is Starbucks, but I guess that's better than this. Won't return. read more

This Caribou Coffee location was quite lovely. It had that warm, cozy cabin feel that all Caribou Coffee's offer. It is in a smaller shopping center and attached to a UPS store, which was a bit peculiar, but didn't take away from the ambiance. The cafe and seating area was a bit more cramped than some other locations, but there were plenty of people visiting, working and sipping on some delicious beverages. I always tend to order something a little more complicated at Caribou Coffee. Today I ordered the Campfire Mocha with dark chocolate, soy milk and three shots of espresso. I got it with half of the allotted chocolate and half of the syrup; I'm not a fan of sickeningly sweet coffee drinks. It had the perfect balance of marshmallowy goodness and that semi sweet chocolate flavor and the 3 shots made it just perfect. Thanks to the barista on bar for being a rockstar! The three ladies working were all very polite, and gave me a chance to decide on my complex drink. The retail options for sale are so cute! I would have been happy with any of their mugs, sleeves, or ornaments. If I'm ever in the area, I will definitely stop by again. read more

I absolutely love Caribou Coffee especially this location because it's located in the beautiful South Park/ Fox Croft area! The baristas here are super friendly and if your looking for a nice place to study or get work done on your laptop this location is not too noisy it has a beautiful cozy cabin feel to it! read more

Caribou Coffee - A cup of Java to get my day started right!! - Coffee & Tea Near Me - Charlotte, North Carolina

I've always been greeted by friendly staff, never had more than two or three people in front of me in line, and my drink has always been delicious and correct. If that's not a good coffee plan, then I don't know what is. I also love their 10 cent off trivia questions they have daily, it's a nice little idea that gets your brand juices flowing. While the raspberry campfire mocha is delicious, I think my all time Caribou favorite is their white chocolate crafted pressed (their version of cold brew). Do yourself a favor and give it a try. read more

I called in to ask if they could do a phone order-the lady who picked up respectfully said they do not. Then, as I was thanking her and hanging up the lady became very rude and told me to not call again asking about whether I can do an online order (this was the first time I had called). The Lady proceeded to scrutinize me in an aggravated voice, all stemming from one simple question. I am a long time customer no more. See you at Starbucks! read more

Neel is the bees knees!!! Extremely sweet and just to die for. He has style. Grace. Beauty. Finesse. Opulence. Class. Presence. The perfect 12/10. Devin is also great. Although, I truly wonder what would happen to him should Janet Jackson face an untimely passing. Will he be okay? Oh and errbody else is cool as shit there too. Oh! And Bye JD! Also a pleasant addition to the crazy staff. read more

This is my favorite Charlotte coffee shop, for sure! The shop has a log cabin feel with a warm and inviting color palette. As a Minnesotan, it's extra familiar. The staff is friendly and there isn't a lot of turn over. They certainly stay busy, as there are always customers! Caribou Coffee offers a delicious selection of pastries, sandwiches, and gourmet drinks. At this location, if your barista happens to make a mistake, they will remake your drink ...no protests or arguments, they just do it. Visit and don't forget to tip your barista! read more

I am here right now with my boyfriend and we are both studying for exams. They are blasting Halloween music extremely loud it's hard to hear myself think. I used to be able to come here for a quiet place but this is the complete opposite. A coffee shop should not be playing music where it takes away the peaceful environment you expect. Very disappointed. read more

Cute place. Coffee was good, although mocha too sweet and that's even after asking for less. Two very odd things. The mission statement reflects outdoors and fresh. The food is total processed. No real good options - took the easy way out and mimicked starbucks food. Bacon on breakfast sandwich was totally raw. I asked if that's typical. They said I should expect crisp. Of course I don't expect crisp when you nuke a sandwich. But I still expected cook. Raw chewy bacon fat doesn't work on a sandwich. Wife says Starbucks not far away and blows this away. read more

A great coffee shop that you can actually relax in. This place isn't too crowded so you can enjoy your coffee. I love the free Internet while your drinking your java. The coffee I'm having is their regular coffee tonight and the roast is Mocha Java. This medium roast is a perfect balance and not too strong. read more

Caribou Coffee - "Mocha java" is the roast, "Caribou" is the face. - Coffee & Tea Near Me - Charlotte, North Carolina

I would have never guessed this is a chain coffee shop. The interior is so warm and inviting, complete with a fireplace! The comfortable chairs and high tops make this a great location to sit and catch up with a friend or work alone. The staff are genuinely friendly asking "how are you?" and pausing to actually listen to the response. My coffee is always made quickly and comes out perfect. The only complaint that I have with this coffee shop is that none of the food has been worth the purchase. I know that it is fast food quality for any of the breakfast sandwiches but even with that in mind the ones I have tried have been lackluster. read more

I'm not a coffee fan, but always agree to meet with people, who are coffee fans, at coffee shops. At a meeting I had at this Caribou shop, I told the staff behind the counter that I need help finding something, not coffee to enjoy. The staff was great and pointed me to a wonderful "non-coffee" product! I had the Pomegranate Vanilla Latte (hot). It was made quickly, and I thought it was fabulous! Those two flavors belong together and I'm thankful for the help from the staff in finding that treat! Other than that, this is a nice, clean shop, with plenty of seating and a cozy atmosphere. Being just a short drive from my work, I would visit this location again! read more

Turtle mocha is amazing! The staff is consistent with how they make it and always super friendly and quick!

Very comfortable oasis from the hustle bustle. Great cup of coffee and a decent breakfast sandwich, egg, Gruyère cheese, bacon on a ciabatta rolls. Plenty of parking. read more

Just landed in Charlotte for vacation and needed some caffeine! Swung into caribou to charge my phone and found out how great of a coffee shop it was! Everyone is super friendly and the coffee is great! read more

This is my favorite location of my favorite major coffee chain. Great atmosphere great Baristas!

I love Caribou Coffee, but I wish they would spiff up their interiors & keep them more neat & clean. This particular Caribou has a wonderful, friendly staff, but their seating area is crowded and dark. They have one (maybe two) tables outside, but those are taken over quickly in nice weather. The bonus is if you walk down and around the corner into the heart of this complex (look for brixx pizza) there are more tables that are not right on the parking lot. read more

Great staff, great coffee, free wifi, and great location. What more could you want?