TLDR- Reviews seemed good so took a chance. Disappointing first time experience with this restaurant. I cannot speak to the atmosphere as this is based on a delivery order, but I did speak to someone on the phone who was kind and seemingly attentive, but ultimately I don't think was paying attention and was just agreeing to anything to ultimately get me to place the order?
Order arrived incorrectly prepared, missing entree inclusions and wrong beverages. This order was placed at 3PM ish in the afternoon, so I am not sure why items were unavailable.
Felt dishonest and was a poor reflection on the restaurant's integrity.
Called to ask for recommendations and asked for jerk sauce on jerk chicken. Ordered on Aug.5th and spent $65 dollars on oxtail, escovitch fish and jerk chicken meals plus 2 mild beef patties, coco bread and 3 beverages. I also ordered mac pie, but was refunded since they didn't have it.
ALLLLL entrees were missing steamed cabbage and only 1 entree had a sole piece of plantain.
Oxtail needed to be cooked a bit longer as pieces were inconsistently tenderized, 'escovitch' fish was just soggy fried fish with no peppers or onions to be found and although decently spiced jerk chicken was dry...like the rice in all the entrees because there was also no gravy present.
The only thing that came correctly were the patties and coco bread
I didn't really sign up to eat pounds of dry rice and peas.
Don't send food out like this. read more