I had a great experience at Audi Richfield. I came in as the typical tire kicker deciding whether…read morean SQ5 was the right vehicle for me. They were very accommodating and did not hard sell or make me feel bad for being just an interested potential customer. I did my research and came back and bought my SQ5 from them a few days later. Mark Green was my sales representative and was a pleasure to work with. I really appreciated his honest discussions about the vehicles. I would highly suggest looking Mark up if you are interested in an Audi.

I recently bought a car here and from start to finish, had an excellent buying experience. It was…read moremy first time here and I bought a certified pre-owned car, so I am no legacy high-roller buying a V10 R8 or RSQ8. Just a guy looking for a used family mover SUV. I worked with Juri, who was a very nice, relaxed guy, not pushy or sketchy. Very helpful. I never felt like I was being sold, it was a very consultative, help-you-find-what-you-want approach. The test drive was easy - here are the keys, toss the car seats in, and go drive around, let us know what you think when you get back. When it was time to sit down and talk business, they were clear on the vehicle history and walked me through everything they did to prepare the car (new tires, etc.). It was all transparent. After you press send and are ready to go, they get all the gears working to register, insure, finance, etc. the car, so you can sign and drive. We were in and out in a few hours and drove away in our new car.

Removed a previous review.... problem was resolved by Dan Schmitts…read more Also part of the problem was my failure to see the 2nd page of my invoice. Dan made me a happy camper and our problem has been solved!

I brought my 2015 Nissan Rogue to Eden Prairie Nissan on 07/24/2026 for diagnosis of an airbag…read morewarning light and paid $189 for their diagnostic service. The service department pulled diagnostic trouble code B0020-13, described as an intermittent open circuit on the driver's front side (curtain) airbag. Based solely on this scanner code, the technician recommended replacing the driver's side curtain airbag assembly and rechecking operation afterward. I paid $189 expecting a proper professional diagnosis -- not just a code readout. Reading a diagnostic trouble code from the controller is something I could have gotten for free at O'Reilly Auto Parts or any similar store that offers free code scans. Standard diagnostic procedure for an intermittent open-circuit code like this calls for actually inspecting the wiring harness and connector for corrosion, damage, or looseness, and measuring circuit resistance, before condemning the airbag component itself -- intermittent faults are commonly caused by wiring/connector issues rather than a failed part. Eden Prairie Nissan did not perform or document any of this wiring-level troubleshooting. They went directly from a free-tier code reading to recommending replacement of a safety-critical, expensive component approximately $2000 estimated, without doing the additional diagnostic work I paid $189 for. I'm concerned that I paid for a professional diagnostic and received nothing beyond what a free code scan would have shown, and that I was being asked to authorize an unnecessary and costly repair without proper verification.

They're friendly enough, but both of my visits to this dealership have been a waste of time because…read morethey leave cars on the website for weeks after they've sold. Combine that with the fact that they're selling new cars as used in order to get around Porsche's rules against markups to add $75k or more to msrp, and you're really better off going anywhere else. For cars in this range you can, and should, shop nationally to get the best price and service. There are so many better options out there.

The more I drive and maintain my car, the more I learn about it, the more I appreciate the service…read moremanagers and technicians at Porsche of Minneapolis. These guys go above and beyond for me every time both when I come into service my 911 and every time in between when I'm researching which component or system I'm trying to figure out for the next part or next mod or next service job I want to order or perform. They're always willing to answer my questions and give me advice. When I get my car serviced they take the time to explain what they're going to do and how they're going to approach it. If I'm waiting while they work on my car they give me updates while I sit and chill in their great customer center. TV, WiFi, comfortable sofas, free drinks and snacks. Awesome. My favorite thing about their facility is the huge floor to ceiling window inside the service center that gives you full view of the service shop where you can watch all the work being performed on all the cars they have in that day. Most people sigh when it's time to take their cars in for a service. I can't wait! Thanks guys, there are too many of you to name and call out individually. You are all rock stars in my book!!

This is a quality dealership. Customer service is excellent and all of their agent's are polite,…read moreknowledgeable, and fair. If you're looking for a used car, this should be your first stop.

I've been doing business with Poquet for over 15 years. I've bought cars there at least three…read moretimes and it was a great experience. I've also always serviced my cars there--as they seemed fair in terms of their maintenance recommendations and keep track of what needs to be done based on mileage. Yesterday, I spent over $1,000 for 35,000 mile maintenance. I went to pay my bill and learned they are now charging 3 percent surcharge for using credit cards. No heads up for me to let me know. I could have written a check--but didn't have a checkbook with me--and who tf writes checks anymore? Then, in addition to labor charges (makes sense) I got charge a "Shop Fee". Seriously?

the mechanic I had was great! not exactly sure who it was but I'm sure you'll be in good hands with…read moreany of them! 10/10 I will be coming back here

Came in for a check engine lights Told me parts not in stock…read more, cool that's fine Got a called to come back in because part arrived told me to come in anytime after 10, okay I came in at 4 they said they closed at 6 and told me to book an appointment which I did I can back in with an appointment and they said they can't because the technician is not here and the service advisor wasn't there either So I book another appointment Total of 2 week of parting for parts and now waiting for them to actually do it Horrible experience

I am very pleased with the 2016 Ford Transit Connect XLT cargo van I bought from Mainstreet Motor…read moreCompany. I had some concerns about buying a vehicle online that was 1,500 miles from my home, but Abraheem answered all my questions and provided a thorough walk-around video, inside and out, to give me peace of mind. A special shoutout to Noah as well, Abraheem's very capable assistant. If you see a vehicle online that Mainstreet Motor Company has for sale on a car website, don't hesitate to give them a call, even if you live out of state. They can certainly expedite your order, no problem.

Be very careful here. I bought an BMW that looked fine on the lot, and within a month I faced over…read more$5,000 in repairs. When i bought it, they did an ac repair and their work caused a limp mode incident. Three weeks later over $5000 in repairs for other undisclosed issues. This shop feels shady. Then he had the balls to call me and tell me the repair shop i was using was too expensive, as though that was the issue. $1 is too much to spend in repairs for a car that i have only driven 300 miles since leaving the lot. Shady!!! Stay away!

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

I worked with Bonnie and everything went well buying a car. She paid attention to details, showed…read moreme how everything worked, we went for a test drive, she put the floor mats in the car and put new license plates on herself. I would definitely recommend them and do business with them again.

There are no signs of hours or information at the retail counter. I was there to pick up a prepaid…read moreitem and despite ringing their little bell no one ever came. When I went into service to ask they said they were really busy. After waiting 15 minutes I left. At least a sign saying what was going on would be nice.