I can not recommend this company enough. They are very responsive, great rates, super clean…read morevehicles and very professional but friendly drivers. We used them during our Spring Break trip to Scottsdale for airport pickup/drop off as well as an all day trip. We had a late arrival and had our daughter in tow, I was very pleased to land and immediately get a text from the driver that they were there and ready when we were. The communication was very good and we grabbed our bags and met them at the door. Heather was our driver and she was such a joy. She's also a parent and I think she recognized that it had been a long day. She interacted with our five year old during the 30 minute ride to our hotel and we were really grateful for that. She also picked us up when our trip ended and remembered our daughters name and that she needed a booster seat. We also had a driver for a jeep tour that we did and had them for about 7 hours. Our driver was Sam and he was very kind and helpful. When we arrived for our tour it was a little confusing where we needed to be and Sam hopped out and went to figure it out for us. He also helped us with finding a place to eat. We didn't expect the tour to run as late as it did and while we were out he researched some places we could quickly get into without a reservation. That was such a great help and unexpected. There was a lot of driving involved and we ended up keeping Sam for longer than expected but it was all handled smoothly and it was so great that we could relax and let him handled getting us around. We later learned that he had purchased a booster seat for his vehicle when he learned our daughter would need one. It's this kind of thoughtfulness that really made our trip to Scottsdale memorable. We will definitely use them again and highly recommend them to anyone visiting the area.

The service was impeccable! Robert, our driver was such a professional and a gentleman. He made our…read moretrip so fun and everything ran smooth. The communication and follow through of this company was by far the best. Thank you for making our birthday surprise party so unforgettable. We highly highly recommend using Dial Transport

Tom is so helpful and thorough, great guy and a great team! I booked a couple of their vehicles for…read morea production we had in Phoenix to transport talent and client. They had a great experience. Would love to work with Tom again and hire Way 2 Go for any transportation needs in the future.

I called several different services including Uber, I had a short window of time to get from the…read moreairport to a wedding at the Wigwam, I spoke to Tom and he gave me a quote of $69 each way based on roundtrip. The hotel recommended a service that was $130 one way. I spoke to Tom again and he took the time to listen to my concerns, was patient with me explaining where I would meet the driver. I booked online and he adjusted the price to reflect the discount, sadly my trip got canceled because of Covid, he canceled my order right away, I never experienced the actual service but having Tom help me convinced me that you can rely on them. I never got a actual Uber quote but online quote around $70-$100. And you have to wait, Tom drivers check flight status and waiting for you when you arrive. As a nervous traveler he made me feel confident and safe. Thanks Tom

All on time pickup and airport to home. Very nice person and I highly recommend this company…read more I feel like I am having my friend take m to the Airport. If I had to rate 1-10 it would be a 10+!

We have used Sam a few times (with and without our dogs). Always on time, a great communicator,…read moreand always a spotless vehicle. I wouldn't use anyone else!

Now, let me preface this by saying I'm a masochist. If you relate and pain propels your pulse,…read moreAirport Shuttle of Phoenix is for you! If you like "good" customer service, someone who does what they say they'll do, or a company that actually provides the service you've paid for, stay far away from Airport Shuttle of Phoenix. Here's what I mean. After a "perfect" (for some people) trip rafting the Grand Canyon, I was in need of some suffering. Everything went too well. Nobody got sick. Nobody fell out of a raft. People even enjoyed swimming in the frigid Colorado River. Nobody even complained about the oppressive heat. People are so basic. Anyway, after a disappointing trip filled without any disappointments, I was overjoyed to experience the shambles that is Airport Shuttle of Phoenix. When our pre-booked, pre-paid shuttle never arrived, we found out that our trip had been cancelled! Without any warning! Without any notice! The person we spoke with at the company even hung up on us when we asked if there was any way they could help us! A masochist's dream! Stress, anger, frustration! Take that, otherwise perfect rafting trip. Getting stranded with just a few hours until our flight got me irrationally randy. Five stars and hats off to you, Airport Shuttle of Phoenix. You truly are horrible at what you do. From one masochist to a business that's appalling, hats off. Never change.

Terrible. We booked a private ride for 10a pickup, paying over $200 for two of us. We were asked if…read morewe would do a shared ride at 9:30 instead. We said yes because it was our only option. At 8:45, the driver called to say he was arriving right then, which was 45 minutes before the rescheduled 9:30 time. We rushed out the door to find that we were in a small SUV that had every seat full and we had to sit in very uncomfortable, close quarters in a back seat with carry on bags in our laps for 2 hours. This was not the service we paid for. Not to mention, The other two people we were sharing the car with had also initially arranged for private rides as well. Now to address the rude behavior of the driver. No apologies for being 45 minutes early and after we were assured there would be plenty of room for all luggage (I doublechecked when texted about a shared ride), the driver basically tossed luggage into the back seat with us and said there was no room, so we wound up with luggage on our laps, making the cramped conditions even worse. I emailed the company my concerns and they said that since service was already rendered, they would not offer a refund but instead offered a discount code. A discount code is useless as I will never use this company again.

This company is very professional, courteous, on time, and luxurious. All the fine details were…read morethere, inside & out. We had a big birthday celebration on a sprinter and went all around Tempe & Phoenix. Mike was our driver and was very professional and was there waiting as soon as we got out of each stop. He literally stopped where ever we needed even when we switched it up on him, last minute. I highly recommend this transportation company. If you have anyone you're entertaining, celebrating, or a special night out, call them. You will not be disappointed

Great service! Arrived on time. Super friendly and more than fair price! The driver was super…read moreprofessional and everyone had a great time!

Very polite and courteous great driver he was very talkative and helpful regarding g the airport as…read morewell

Good guy. Friendly, good driver. Cheaper than car share services. No frills, clean car. I'd use…read moreagain.

4.5 miles from PHX - Phoenix Sky Harbor Airport = less than $25 (including 20% tip= $23.68 total…read moreamount charged to my cc card) I arrived from LA to Phoenix yesterday and a VIP Taxi was the only one at the Taxi curb. Hassan (sp?), an older man, greeted me right away and offered to help me with my bags. His cab was very clean with a bottle of hand sanitizer available to his guests. Before we started to drive off, he put on a mask, which I appreciated - especially during this covid pandemic. When asked, he was wonderful about describing the areas I pointed out on the way to my destination. I arrived to my destination and my exit was quick and easy. A receipt was provided. Later that day, our group of 4 had to get to another destination in Scottsdale. We contacted both Uber and Lyft and were quoted 23-28 minutes. With 2 tweens in tow, we thought it would be fun to see which driver would show up first. After several attempts with different drivers of each company, waiting in the Arizona 100+ degree heat outside for 45+ mins, we gave up and went back inside. Once inside, I found my VIP Taxi receipt and called. They assured me they would send a taxi immediately. I asked if they could give us notice when they were 10 mins away so we could have time to head down to the lobby before they arrived and they agreed. I want to be fair and write another review for that driver - Raul. Overall, with this first initial experience, I had a wonderful experience and would highly recommend VIP Taxi from Phoenix Airport.

SUPER BAD EXPERIENCE My driver was falling asleep in the middle of the street, very expensive, I…read moredon't recommend it at all. I'm never going with them

There really isn't much to say here. This is a budget SuperShuttle. Their vans aren't as new and…read moreshiny, but the A/C works and the drivers are friendly. And you save 10% compared to SuperShuttle. What more could you want? I paid for a round-trip, so when we returned all I had to do was call the dispatch number and let them know we were at baggage claim. They directed us outside, and a few minutes later a van showed up. Easy peasy.

DO NOT USE THIS SERVICE I wish I would have checked yelp before I paid for this ride I've been…read morewaiting at Sky Harbor airport for 30 minutes I have called the shuttle service several times no response getting an answering machine I saw the shuttle go by me in the far Lane not stopping anywhere looks like I'm going to have to take another source which will cost me more money I will be contacting the Better Business Bureau and requesting my money back I called the day before to confirm and before I started boarding my plane to confirm my service I spoke with someone he guaranteed me someone would be there no one ever showed up I would give this service 0 unfortunately we have to give a star in order to post a comment I'm adding on to my review next day still no call back never received a call from the service I was stranded at the airport no return call whatsoever absolutely ridiculous DO NOT USE THIS SERVICE

Reasonable priced car service. Jimmy was great he took us to and from the Renaissance Faire, he was…read morefriendly, prompt and got us there in no time! Leaving was easy as can be as he was already waiting for us, even early! Great service all around! Would recommend again!

They were very responsive and accommodating to my changing situation. They were prompt and…read moreprofessional! And their rates were very reasonable!